SS2204-4G01EV-M 4G Audio Intercom Access Control System
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Specifications:
- Product Name: SS2204-4G01EV-M 4G Intercom
- Model: SS2204-4G01EV-M
- Type: 4G Audio Intercom (Access Control System)
- Mounting: Suitable for both flush and surface mounting
- Features: Allows communication with visitors at the entrance
remotely, control access point, easy installation
Product Usage Instructions:
Important Safety Instructions:
When using the SS2204-4G01EV-M 4G Intercom, follow these safety
precautions:
- Follow all warnings and instructions provided.
- Unplug all connections before cleaning; use a damp cloth for
cleaning. - Avoid using near water, gas leaks, or explosive fumes.
- Avoid placement near heat sources.
- Avoid overloading wall outlets or power cords.
- Avoid spilling liquids or inserting objects into ventilation
slots. - Avoid using during electrical storms.
Installation:
The SS2204-4G01EV-M 4G Intercom is suitable for both flush and
surface mounting. Follow these steps for installation:
- For surface mounting, remove the plastic enclosure before
fitting the main station into the stainless-steel cabinet. - Connect the door latch and power supply.
Product Features:
The SS2204-4G01EV-M 4G Intercom comes with the following
accessories:
- SS2204-4G01EV-M – 4G Intercom
- Power adapter
- External antenna
- Operational manual
Product Usage:
The 4G Intercom allows you to communicate with visitors at the
entrance remotely and control access. Simply press the call button
to establish a mobile call with the visitor. Follow the wiring
diagram for installation.
FAQ:
Q: Can the SS2204-4G01EV-M 4G Intercom be used for both
residential and commercial purposes?
A: Yes, the intercom is suitable for use in both residential and
commercial settings.
Q: Is special installation required for using the
SS2204-4G01EV-M 4G Intercom?
A: No, special installation or wiring is not required. Simply
install the intercom and connect the door latch and power
supply.
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GAINWISE TECHNOLOGY
MANUAL
DOOR INTERCOM
SS2204-4G01EV-M 4G AUDIO INTERCOM (ACCESS CONTROL SYSTEM)
For your protection, read these instructions completely And keep them for future reference.
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TABLE OF CONTENTS
IMPORTANT SAFETY INSTRUCTION ……………………………………………………………. 3 SS2204-4G01EV-M 4G INTERCOM INTRODUCTION ……………………………………… 4 SS2204-4G01EV-M 4G INTERCOM WITH ACCESSORIES………………………………. 4 INSTALLATION………………………………………………………………………………………………… 5
SS2204-4G01EV-M 4G Intercom Unit ………………………………………………………………. 6 Wiring Diagram ……………………………………………………………………………………………….. 6 LED Indicator ………………………………………………………………………………………………… 7 SS2204-4G01EV-M 4G INTERCOM OPERATION …………………………………………….. 8 Enter Listener Monitoring Mode ………………………………………………………………………. 10 Enter Access Control Mode ……………………………………………………………………………… 10 Enter Programming Mode………………………………………………………………………………… 10 Programming …………………………………………………………………………………………………… 11 Access Control Options …………………………………………………………………………………. 12 Check 4G Signal Strength ………………………………………………………………………………. 14 Check Relay/ Detect Status …………………………………………………………………………….. 14 Administrator Number……………………………………………………………………………………….14 CHECK A LOG OF DIAL IN AND DIAL OUT NUMBERS VIA E-MAIL OR SMS…. 15 USER COMMANDS………………………………………………………………………………………………. 18 HOW TO RESET THE HARDWARE WHEN YOU FORGET YOUR PASSWORD………22 QUICK PROGRAMMING VIA SMS ………………………………………………………………….. 23 TROUBLESHOOTING (Q&A)…………………………………………………………………………… 24 SPECIFICATIONS ……………………………………………………………………………………………. 25
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Thank you for purchasing SS2204-4G01EV-M 4G Intercom. Please read this manual carefully before using. Be sure to keep this manual for future reference in case of any problem or question should arise.
IMPORTANT SAFTY INSTRUCTIONS
When using this SS2204-4G01EV-M 4G Intercom, basic safety precautions should always be followed to reduce the risk of fire, electric shock and personal injury. Please read the following before using your equipment. 1. Follow all warning and instructions on the product. 2. Unplug all the connections of product before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning. 3. Do not use this product near water. 4. Do not use this product near an area where there is a potential of gas leaks or near any fumes
that can be explosive. 5. Do not place this equipment near or over a radiator or any other heat source. 6. Do not overload the wall outlet or power cord where the power adapter is installed. This can
result in fire or electric shock 7. Avoid spilling liquid on this equipment and do not insert any objects through the ventilation
slots. 8. Avoid using the equipment during an electrical storm. There is a remote risk of electrical shock
from lighting.
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SS2204-4G01EV-M 4G INTERCOM INTRODUCTION
The 4G Intercom SS2204-4G01EV-M is an intercom system, installed at the entrance of a building. It is an ideal product replacing the traditional door phone. It allows you to speak with visitors standing at the entrance of your company or house entrance from a remote location. A visitor, by simply pressing the call button establishes a mobile call with you. During the call you will be able to activate relay.
This SS2204-4G01EV-M 4G Intercom gives you the opportunity not only to know who is waiting at the entrance from a remote location but also to control the access point. Use of SS2204-4G01EV-M 4G Intercom at your company or house does not require any special installation and wiring. Simply install the SS2204-4G01EV-M and connect the door latch and power supply.
Products features:
1. Receive your intercom calls on your mobile wherever you are 2. Calls up to 3 numbers in sequence, mobiles or landline telephones. 3. Up to 1150 user Caller ID Access Control 4. Open a gate or door lock from your phone 5. 2 relay outputs for optional easy control the gate opener or alarm part 6. Available with listener monitoring function to listen to the surrounding of this device. 7. Check events log via SMS/ Email 8. Stainless-Steel, weather and vandal proof design 9. Surface or flush mount styles 10. Installation and set-up are simple (SMS, APP) 11. Available with 12V 24V AC/DC input 12. Weather proof IP65
SS2204-4G01EV-M 4G INTERCOM WITH ACCESSORIES
Item
Description
Q’ty Included Optional
1
SS2204-4G01EV-M – 4G Intercom 1
2
Power adapter
1
3
External antenna
1
4
Operational manual
1
4
INSTALLATION
This 4G Intercom is suitable for both flush and surface mounting.
Note:
For surface mounting, you will have to remove the plastic enclosure before fitting main station into the stainless-steel cabinet.
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SS2204-4G01EV-M 4G Intercom Unit
Speaker Call Button
Wiring Diagram
Microphone
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LED INDICATORS
1. LED “Intercom Status ” Indicator
LED
Status
Yellow (standby) Flashes once per 5 seconds
Yellow (using) Solid
2. LED `Network “Indicator
LED
Status
Green (ready)
Flashes once per 3 seconds
Green (searching) Flashes once per second
Green (busy)
Solid
3. LED ” Power ” Indicator
LED
Status
Red (power on) Solid
Red (power off) Off
1. SIM card You will need a regular voice and SMS text SIM card and capable of running on 2G/4G service. 1. Use a standard SIM size (Mini), if your SIM is Micro or Nano you must add an adapter. 2. Ensure the SIM card has calling credit, and can make and receive calls on a mobile phone 3. Check that the SIM does not have a PIN code request 4. Disable voicemail service on the SIM 5. Power should be off before inserting the SIM
2. Antenna Install the antenna as high as possible on the top of the pillar for best possible reception.
3. Door Lock Connect an electric door lock to terminals marked “door latch”.
4. Power Supply Connect a 12 volt DC power supply to terminals marked “AC, AC” The power supply should be capable of supplying a constant current of no less than 1amp.
5. After a final check of wiring , switch on the power
6. Allow 20~30 seconds for the unit to boot up and detect the network. Once successful connection has been made, the unit will sound a confirmation tone and the status LED will begin flashing.
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SS2204-4G01EV-M 4G INTERCOM OPERATION
When the visitor pushes the call button to activate the SS2204-4G01EV-M ring tone will be heard from the 4G intercom. At the same time connection is established with the phone number that is stored in the SS2204-4G01EV-M. If the first number is busy or not answered the call can be diverted to the second and the third. The remote phone answers the call from SS2204-4G01EV-M and starts conversation with the visitors. During conversation press * on your mobile for door open. The relay switches can also be temporarily or permanently switched on or off by press # and 1.
Enter system menu
There are three different modes under system menu. 1. Listener monitoring mode 2. Access control mode 3. Programming mode
To gain access to the system menu via dial in, follows these steps: 1. Call the telephone number of the 4G intercom 2. Wait for the intercom to answer and signal by one beep to enter system menu 3. Enter the password of the mode you would like to enter 4. Password correct one beep, password error 3 beeps. 5. 3 times failure attempt on password, hang up the call
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Enter Listener Monitoring Mode 1. Call the telephone number of the 4G intercom 2. This device will then verify your phone number with your predefined numbers. 3. You will hear a “Do” tone to enter listener monitoring mode by pressing*13*1212 where 1212 is the password. 4. You are now in the” listener monitoring mode”.(you can hear the live sound of the intercom’s surrounding environment) * Under this mode speaker is OFF.( 35: turn on speaker ) * You can still control the relay output when you are under listener monitoring mode but speaker must be ON status.
Enter Access Control Mode 1. Call the telephone number of the 4G intercom. 2. This device will then verify your phone number with your predefined numbers. 3. You will hear a “Do” tone to enter access control mode by pressing*33*5678where 5678 is the password. 4. The door will be opened after enter the correct password
*(To open the door by password, if the number is not stored in the access control section)
Enter Programming Mode 1. Call the telephone number of the 4G intercom 2. This device will then verify your phone number with your predefined numbers. 3. You will hear a “Do” tone to enter into programming mode by pressing*12* 1234where 1234 is the password.
4. You are now in the “programming mode” Note: At the end of each command there can be one of the two indications: Successful: a long “beep” tone, failed: three short “beep” tone.
5. To make changes on settings please refer to the user commands. 6. To end programming mode just hang up.
NOTE: *To be successful in programming, originate a call from a land line and enter the digits slowly or using programming by text message.
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Programming
Programming can be carried out either by dial into the 4G intercom or by text message (Certain programming feature can only be set up by text message, please refer to user commands)
Programming by text message
Programming by text message is the simplest way to customize the settings of the 4G intercom and add
or delete telephone numbers. Simply send texts in the format to the telephone number of the SIM within
the 4G intercom.
Note:
1. A Single SMS text messages is limited to 140 characters.
2. You can program many different user command codes in one text message with SMS command
format. *12*1234 # command Code1 # command Code 2 # command Code3 #……..
3. Each SMS must start with the pass code , default 1234 in the following format *12*1234 #
Followed immediately by a command.
4. To program a call button numbers DO NOT enter country code, just the complete number as
you would dial it.
Example:
Storing a call button phone number (Max 3 numbers) and delete 2&3 phone numbers.(Refer to user
commands P.16)
058 57235 (landline number 1) 086 5682554 (mobile number 2) 086 2235644 (mobile number 3)
Command to use: *12*1234#1[ Y][ phone number]#
Y= number 1, 2 or 3
SMS format: (storing a call button phone numbers) *12*1234#1105857235#120865682554#130862235644#
SMS format: (delete 2&3 phone numbers from a call button) *12*1234#12*#13*#
User command code CORRECT SMS format: *12*1234#1105857235#120865682554#130862235644# SMS reply: 1105857235#120865682554#130862235644# OK
User command code ERROR (user command 19 error) SMS format: *12*1234#1105857235#190865682554#130862235644# SMS reply: 110587235#190865682554# Error
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Progrmming by dial in Note: programming dial in can’t be used from telephones which are already programmed to open the door when they dial the 4G intercom but you can disable Caller ID display (withhold the number) on the mobile before using.
To gain access to the programming mode via dial in, follows these steps:
Example: Storing a telephone number for dial in door release
Enter Programming Mode by Pressing…..
*12*1234# (1234 is default password)
A successful pass code will produce a single long beep. A failed attempt will produce 3 short bleeps.
You may now program up to 1150 telephone numbers into memory. Use the following commands to program the unit
* Insert international country code (1~3 digits): 71 [ country code] # * Add a number (up to 1150 numbers):72 [relay][telephone number] # * Delete a number: 73 [ telephone number ] # * Delete all numbers: 73*#
ACCESS CONTROL OPTIONS
This 4G intercom also has an extra feature to allow user to gain access from their mobile phone by two methods.
1. Caller ID recognition 2. Enter password code by call or send SMS
1. Caller ID recognition If your number is saved inside the intercom memory, just dial the SIM card number held within the unit to open your gates and it will activate the door or gate without answering your call.
*For Caller ID recognition to open the door or gate you need to program the mobile numbers and country code into the memory before using.
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Example: Ireland Country code: 353 (UK: 44 / USA: 1) Do not use any leading zeroes. 086 5683624 (mobile number 1) 086 5682554 (mobile number 2) 086 2235644 (mobile number 3)
Command to use: *12*1234#71[country code]#72[relay] phone number] #72[relay][ phone number] #72[relay][ phone number] #…….
SMS format: *12*1234#71353#7210865683624#7210865682554#7220862235644#
To delete phone numbers of dialing in to open
SMS format: (to delete phone number 1 and 2) *12*1234#730865683624#730865682554#
SMS format: (to delete all numbers) *12*1234#73*#
After the numbers are programmed you can also send the text message to check the stored numbers by sending SMS format *21# , then the 4G intercom will reply the phone number list text message.
2. Enter password codes by call or send SMS If your number is not saved in the intercom memory, it will answer the call. Enter the
Password code on your telephone keypad or just send a SMS to activate the door or gate
*33*5678# (trigger relay 1) *34*5678# (hold relay 1) *35*5678# (release relay 1)
*36*5678# (trigger relay 2) *37*5678# (hold relay 2) *38*5678# (release relay 2)
*This is for door open option for telephone numbers not stored.
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Check 4G signal strength (0~31 levels)
When a request for 4G signal strength SMS is sent to the 4G intercom it will reply with a signal strength code and service provider name. The code will be between 0~31 means the signal level is from poor to best.
Example: SMS format *20# SMS reply: Vodafone Signal Level = 31 Signal is very strong
Check Relay And Detect Status
You can send SMS command code to check relay/detect status. SMS format *22# SMS Reply Relay=ON Detect = ONRelay=Hold , Detect=GND Remark: Terminal mark” Detect” (see wiring diagram) is for you to connect a door reed switch. The gates would have a reed switch wired through the” DET” input to ground. It’s used by the user to check if the gates are open or closed.
Administrator Number
Once the administrator number is stored, the unit will only accept programming from this number and only via SMS programming.
Example: Program a mobile number as an administrator number via SMS Mobile number: 0865682554 Command to use *12*1234#74 [Admin number]#
SMS format *12*1234#740865682554# To delete the Admin number *12*1234#74*#
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Check A Log Of Dial In And Dial Out Numbers Via E-mail Or SMS
This system allows you to save dial in numbers log and will then automatically send the record via e-mail or SMS as your request.
There is a list of commands you need and examples to guide you on the settings for this feature.
Please setup following required parameters and commands before you can use it.
NOTE: G-mail doesn’t support this feature.
No.
Function
SMS command codes
*12*1234#83[N]#
1 Auto sending a log of dial in numbers N= 0 (sending when it reaches 100 numbers)- default
N=1 (sending when it reaches 200 numbers, Max)
Sending record when it reaches 200 numbers. / command code example: *12*1234#831#
*12*1234#84[N]#
2 Way of sending a log of dial in
N=0 (no saving /sending record)
numbers via e-mail or SMS
N=1 (via SMS, 4 numbers limited/SMS)
N=2 (via E-mail)
Sending record via email / command code example: *12*1234#842#
*40*1234#APN, auth_type,user name,password#
3 GPRS parameters setting
auth_type: 0= none / 1= PAP / 2= CHAP
Command code
Example:
E-mail parameters setting
4 ( Doesn’t support Gmail)
Command code Example :
*41*1234#type,SMTP server,port,user name, password, e-mail address, e-mail sender name# Type: 1= normal / 2= SSL/TLS
5 Recipient & Carbon copy settings commande code example:
*42*1234# recipient e-mail address, recipient name, carbon copy e-mail address, carbon copy name#
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No.
Function
6 E-mail subject setting
Command code Example:
SMS command codes *43*1234# e-mail subject#
7 To immediately send current dial in *44*1234#
numbers log via email or SMS
SMS reply: successful or failed
*4[N]*1234#
N=0 ( reply GPRS parameters)
8 Check parameters setting
N=1 ( reply e-mail parameters)
N=2 ( reply recipient & carbon copy)
N=3 ( reply e-mail subject)
Check GPRS parameters setting / Command code example: *40*1234#
9 Mobile number for receiving a log of *12*1234#85[mobile number.]# dial in numbers via SMS
10 Delete mobile number for receiving a *12*1234#85*# log of dial in numbers via SMS
11 Clock Sync- auto time calibration after *12*1234#86[SIM phone number used in the intercom]# power fail This unit has an internal time clock counter, which reads the time from an incoming SMS message, and uses this to calibrate its time clock. It takes 2~3 minutes after a reboot.
12 Delete the phone number for clock Sync *12*1234#86*#
Log Example:
: Dial in number / : Dial out number
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How to program checking a log of dial in numbers via SMS
There are 3 programming codes you will need to make this feature work
You can program many different user command codes in a single text message with SMS command format. *12*1234 # [command Code1] # [command Code 2] # [command Code3] #…….. Example: Mobile number for receiving a log 0907967223 SIM phone number used in the intercom 0948778458 *12*1234#841#850907967223#860948778458# Send *44*1234# to check log
Replied log information via SMS example:
I: Dial IN numbers N: Next text massage E: End text message
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To gain access to the different modes and control relays via SMS or call
No.
Function
command
1 Enter Programming Mode *12* [ password ] #
2 Enter Monitoring Mode *13* [ password ] #
3 Enter Access control
*33* [ password ] #
Mode (Trigger relay 1)
4 Hold Relay 1
*34* [ password ] #
5 Release Relay 1 6 Trigger relay 2 7 Hold Relay 2
*35* [ password ] # *36* [ password ] # *37* [ password ] #
8 Release Relay 2
*38* [ password ] #
Description
To enter programming
Default
1234
To hear the surroundings where the intercom installed Password mode access option
1212 5678
To hold relay to keep door opened To release relay for door close
5678 5678
Password mode access option 5678
To hold relay to keep door opened To release relay for door close
5678 5678
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Intercom information (Service &diagnostic messages)
Note: for these function codes there is no need to start with *12*1234# in the command codes just simply use the
command as below.
No.
Function
Command
Reply
1
check signal strength
*20#
1.Ver:E Firmware version
2.standby operator name, network
3.standby signal level=0~31
4.call out operator name, network
5.call out signal level=0~31
O [ number]…,I [ number]…..E (N) Ocall button numbers list
2 Check stored numbers *21#
Idial in to open numbers list EEnd
NNext SMS
3 Check stored numbers *21#1
via email
3
Check relay / detect status *22#
Relay [ status],Detect [ status ]
Status: ON / OFF
4
Check detect SMS content *26*1234#
Default SMS alert: Detect PIN Trigger
(default password:1234)
SMS data error
(Only 0~9*# are available) SMS Data Error
Function code error
Function Code Error
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User commands table
You can program many different user command codes in one text message with SMS command format. *12*1234 # [command code1] # [command code 2] # [command code3] #……..
No.
Feature
Command
Description
Default
1 Change programming
01 [ password ] #
password:4 digit codes
1234
Password
2 Change access control
02 [ password ] #
password:4 digit codes
5678
password
3 Change monitoring mode 03 [ password] #
password
password:4 digit codes
1212
4
Store a call button phone 1 [ Y ] [ phone number ] #
Y= phone number 1,2 or 3
number
_______________________ Max 3 phone numbers
None
Call extension number
phone No.:3~15 digit codes
1 [ Y ] [ phone number ]**[Ext] #
Ex:11063127675**515#
*=0.5 sec (time to send ext after
the call is answered)
5 Delete a call button
1[ Y ]*#
Y= phone number 1,2 or 3
None
Phone number
phone No.:3~15 digit codes
6 Speaker Volume
3 [ speaker volume] #
speaker volume level:0 ~ 4
3
7 Microphone Volume
4 [ microphone volume] #
microphone volume level:0 ~ 4
3
8 Relay 1 Time
51 [ relay1 time ] #
relay time: 1~9999 sec
1
9 Relay 2 Time
50 [ relay 2 time ] #
relay time: 1~9999 sec
1
10 Ringing time on call out
numbers
52 [ ringing time ] #
11 Max talk Time
12 Max monitoring time
53 [ max talk call time] # 55[ duration time] #
Store a service call number 13 to receive a scheduled call 77 [Phone number] #
or SMS
14 Set day time schedule to make a call or SMS
57 [Day]#
Ringing time :10~99 sec Adjust this to avoid voicemail picking up a call on un-answered call so the unit can divert to the next number Max talk time:005~999 sec
duration time:00 ~ 60 mins 00 ( no limit) Phone number: 3~15 digit codes This service number feature is useful for SIM is not often used to prevent switch off by the provider Day : 00~60 day time schedule 00= no call or SMS
20 sec (5~8 sec connection time) 060 sec 10 mins
N/A
00
20
Making a scheduled call or 58 [Type] # 15 SMS
Delete the stored service 16 number
77*#
17 Change ringtone
60 [X] #
18 Change dial in model
65 [X] #
19 Change relay1 trigger code 61 [ X ] #
Type:1 or 2
1=SMS
1
2=Call
N/A
X= 0 no ringtone
X= 1 simulate ringtone (default)
X= 2 real ringtone
1
X= 3 simulate ringtone and real
ringtone
X=1 dial in to open
X=2 dial in to talk
X= 3disconnect the call from 1
unauthorized numbers
X=0~9 / * /
*
20 Change rely 1 hold code
63 [ X ] #
X=0~9 / * /
#
21 Change relay 1 release code 64 [ X ] #
X=0~9 / * /
1
22 Change relay 2 trigger code 67 [ X ] #
X=0~9 / * /
7
23 Change rely 2 hold code 68 [ X ] #
X=0~9 / * /
8
24 Change relay 2 release code 69 [ X ] #
X=0~9 / * /
9
71 [ country code ] #
Country code:1~3 digit codes
1
25 Ring in to open the door
72[relay] [ phone number ] # Relay: 1 or 2
(Max: 1150 numbers)
73 [phone number ] #
Delete phone number
73*#
Delete all phone numbers
26 Add administrator phone 74 [ admin number ] #
admin number: 3~15 digit codes None
number
( no number no restriction)
27 Del administrator phone 74*#
delete administrator phone
None
number
number
X=0 (disable)
X=1 (enable)
28 Disable, enable SMS
894[X]#
Disable , enable SMS replay
reply notice
Relay 1 trigger, relay 2 trigger 0
Relay 1 hold, relay 2 hold
Relay 1 release, relay 2 release
29 Ringtone volume
898[X]#
X=1~4 ( levels)
3
30 Egress
900[X]#
X=0 (relay 1)
0
(for push to exit button)
X=1 ( relay2)
21
31 Detect
901[X]#
X=0 (relay 1)
1
(for egress mode)
X=1 ( relay2)
X=0 disable
X=1egress mode (901 feature)
32 Detect mode options
902[ X]#
X=2 trigger mode
0
X=3 resistance mode (10K)
Enable or disable ringing 949[ X ]#
X=0 disable
33 extension number
X=1 enable
0
Trigger the door chime
X=0 disable
34 When call button is
905[X]#
X=1 enable
0
pressed (relay 2 only)
[SMS content] :100 characters Detect35 Send SMS when door is *26*1234#[SMS content]# (default password:1234)
PIN
detected open
SMS alert will be sent to call out trigger
(under detect mode 2&3)
numbers
36 Reset
999#
reset default
None
How To Reset The Hardware When You Forget your Password
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Quick programming via SMS
Program a call button phone number. (Max 3 numbers)
Note: To program a call button numbers DO NOT enter country code, just the complete number as you would dial it. Command to use: *12*1234#1[Y][ phone number]# Y= number 1, 2 or 3 Examples: 058 57235 (landline number 1) 086 5682554 (mobile number 2) 086 2235644 (mobile number 3) SMS format: *12*1234#1105857235#120865682554#130862235644#
Program a phone number for dial in door release (Max 1150 numbers)
Note: Program a phone number for dial in door release you NEED TO enter country code Command to use: *12*1234#71[country code]#72[relay] phone number] #72[relay][ phone number] #72[relay][ phone number] #…….
Example: Ireland Country code: 353 (UK: 44 / USA: 1) Do not use any leading zeroes. 086 5683624 (mobile number 1) 086 5682554 (mobile number 2) 086 2235644 (mobile number 3) SMS format: *12*1234#71353#7210865683624#7210865682554#7220862235644#
Operation
When intercom calling your phone and you have answered the call…
Press * to trigger relay1
Press 7 to trigger relay 2
Press # to hold relay 1
Press 8 to hold relay 2
Press 1 to release relay 1
Press 9 to release relay 2
Sending SMS commands
*33*5678# (trigger relay 1) *34*5678# (hold relay 1) *35*5678# (release relay 1)
*36*5678# (trigger relay 2) *37*5678# (hold relay 2) *38*5678# (release relay 2)
*20# (check reception level) *21# (check stored number) *22# (check gate / door status)
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Troubleshooting (Q &A)
.Q. The unit powers up but there is a bleeping from the door station. A. This means the unit is not able to detect the network for some reason. -Check the SIM card is activated and has calling credit. -Power off the unit, remove the SIM and check it in a mobile phone to verify it can make a call. -Check the SIM does not ask for a PIN code when put in a phone. If it does, then disable the PIN code request. -Check the SIM is a standard 4G/4G SIM not a data only SIM. If you are unsure, contact your SIM card provider to verify. -Check the reception is good. Poor reception is not sufficient. -Check the antenna has been mounted as high as possible, not near large metal objects, or wet green shrubs etc. -Check the antenna connection. Visually inspect that the center pin inside the antenna is intact, and has not been pushed back inside the fitting.
Q. The unit calls the first number, but there is not enough time to answer before it diverts to the next number. A. Increase the no answer time as per programming instructions.
Q. The unit calls the first number but voicemail comes on before it can ring the second number. A. Decrease the no answer time as per programming instructions.
Q. The caller ID part does not work. A. Be sure to program the caller ID part under 72 feature. If your number is a private or number withheld, then it will not work. Even if you have already programmed a number to receive a call from the intercom, if you also want that number to have caller ID access, it must be programmed under the 72 feature also. Ensure the number is entered as you would normally dial it from another phone.
Q. There is no audio from the gate, but the person at the gate can hear ok. A. This can be due to low reception. -Check reception level by *20#. -Change SIM card if necessary to another network which may have better coverage. -Purchase a high gain antenna.
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Q. The audio quality that can be heard on the remote telephone is poor or humming (buzzing). A. A small amount of 4G buzz can be considered normal on 4G intercoms, but not so much that causes inability to hear the person speaking. This can be caused by the 4G antenna being mounted too close to the speech panel or not mounted high enough. -Try earthling the speech panel chassis to 0V of the power supply. -This is also a symptom of poor reception. Try above steps on checking and improving reception.
Q. The * or # key does not work when the intercom calls a phone. A. Check if you can hear the relay clicking at the gate when the * or # key is pressed during a call. If it can be heard, then the system is working, check wiring between the relay and the lock or gate panel. If the relays do not make a clicking sound, then check this feature on a different mobile cell phone or landline. If it works on a different phone, check the settings on the phone in question under DTMF tones. Failure of DTMF tones to operate correctly is also a symptom of low reception. Check steps above on improving reception. Try pressing the buttons longer when attempting to activate the gates or door.
SPECIFICATION:
Models 4G version frequency
Outputs Power supply Power Consumption Physical size Length of antenna Humidity Operating Temperature Operating Current
SS2204-4G01EV-M (4G version) LTE 2100/1800/2600/900/800/700 APT Mhz WCDMA 800/850/2100 Mhz GSM 900/1800 Mhz 2 outputs, NC/NO dry contact, 10A/240V AC/24V DC 12~24V AC/ DC ( 12V DC/ 1.5A power supply adaptor included) Standby:48~68mA/ hr, Using: 100~135mA/hr Face plate: 170 x 100 mm, Stainless cabinet: 174 x 113 x 65 mm 3 meters cable Less than 80% RH -20 to 50 Maximum 250 mA, Typically 55mA
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Documents / Resources
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Gainwise Technology SS2204-4G01EV-M 4G Audio Intercom Access Control System [pdf] Instruction Manual SS2204-4G01EV-M 4G Audio Intercom Access Control System, SS2204-4G01EV-M, 4G Audio Intercom Access Control System, Intercom Access Control System, Access Control System, Control System, System |