FISHER AND PAYKEL WM1490P2 Front Loader Washing Machine User Guide

Safety and Warnings
It is important to follow the safety guidelines provided in the user manual to ensure the safe operation of the front loader washing machine.

Safety Features
- Keylock: Locks the buttons on the washer when not in use to prevent accidental presses.
- Drum Light: Illuminates the drum for loading and unloading convenience.
- Door Lock: Automatically locks during operation for safety.

Control Panel
The control panel provides access to various settings and options for customizing wash cycles. Refer to the user manual for detailed instructions on using the control panel.
Wash Cycles
The washing machine offers different wash cycles for specific fabric types and soil levels. Select the appropriate cycle based on your laundry needs.

Detergent and Softener
Follow the detergent manufacturer’s instructions for proper usage and dosage. Use only recommended detergents and softeners to maintain washer performance.
Wash Preparation
Prior to starting a wash cycle, ensure items are properly loaded in the washer, and detergent and softener are added as required. Check for any special instructions based on fabric type.

Getting Started Quickly
Quickly start a wash cycle by selecting pre-set options or using default settings. This feature is useful for immediate laundry needs.
Customizing a Wash Cycle
You can customize wash cycles by adjusting settings such as temperature, spin speed, and cycle duration. Explore the options available on the control panel for customization.

Changing Pre-Set Options
If you wish to change pre-set options like default wash programs or settings, refer to the user manual for step-by-step instructions on modifying these preferences.
Factory Reset
To reset the washer to its factory settings, follow the outlined procedure in the user manual. This can be useful if you encounter issues with customized settings.

FAQ

Frequently Asked Questions

Q: What should I do if the washer displays a fault code?
A: Refer to the troubleshooting section of the user manual to identify the fault code and follow the recommended steps to resolve the issue.

Registration
To register your product visit our website: fisherpaykel.com/register.

SAFETY AND WARNINGS

WARNING!

Electric Shock Hazard
Failure to follow this advice may result in electric shock or death.

If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture.
Incorrect repairs are dangerous. Do not repair or replace any part of the appliance unless specifically recommended in the user guide. All other servicing should be undertaken by a Fisher & Paykel trained and supported service technician or qualified person.

WARNING!
Risk of Injury

Unauthorized repairs or use of non-original spare parts may result in personal injury.

READ AND SAVE THIS GUIDE
When using your clothes washer, follow basic precautions, including the following:

General

This product has been designed for personal, family or household use. This product is not designed for any commercial use. Any commercial use will terminate this products manufacturer’s warranty.
A damaged power cord must be replaced by a Fisher & Paykel trained and supported service technician or similarly qualified person in order to avoid a hazard. Do not use the appliance until it has been repaired to avoid a risk of electric shock.

Do not operate this machine if it has been damaged during transport. Contact your Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.
This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
Keep children away from the washer while it is in operation.
Supervise children to ensure they do not play with the washer or climb inside the drum.
Children of less than 3 years should be kept away unless continuously supervised.
The washer should only be used for washing and rinsing of textiles where this is indicated on the care label.
Do not add petrol, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapours that could ignite or explode.
Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapours that could ignite or explode.
The door will be locked from the start of the cycle until the cycle is complete for safety reasons. It is possible to open the door during the cycle under certain conditions. Never force the door open.
Do not touch the door during a cycle as the door can become hot.
When 90°C temperature is selected, the door glass will become hot. Do not touch the glass part of the door. Keep children away from the washer.
Do not touch or operate the machine with wet hands or with bare-feet.
Do not open the detergent dispenser during the cycle as hot water may come out of it.
Cleaning and user maintenance shall not be made by children without supervision.
Read and follow the detergent manufacturer’s instructions carefully. Instructions on how to use the detergent will be clearly indicated on the pack. Remember to store your detergents out of the reach of children.
Do not wash an electric blanket in your washer unless the care label specifically states it is safe to do so.
Do not wash curtains in this washer, as sunlight makes them brittle and they may disintegrate during washing.

The only user-removable parts of the washer are the inlet hose(s), dispenser drawer and pump filter. No other parts are designed to be removed by anyone other than a Fisher & Paykel trained and supported service technician.
Do not overload your washing machine beyond its rated capacity.

MODEL CODE

WM1490P2

MAXIMUM CAPACITY* (KG)

Capacity refers to the maximum dry weight of items the washer can wash at any one time

Disposal
When disposing of the washer, it is recommended that the door is removed to avoid children getting trapped inside and that the electrical cable is cut off close to the washer.

Servicing
Unauthorized repairs can result in further damage to the product, which can potentially void the warranty. Please refer to the Manufacturer’s Warranty for more details.

Light source information
This product contains a light source of energy efficiency class E. The light source service is limited to Fisher & Paykel Appliances Service Technicians.

Keylock
KEYLOCK can be used to lock the buttons on your washer when not in use. This will avoid accidental button pushes. Refer to the ‘Control panel’ for more information.
Add a Garment
The ADD A GARMENT button can be used to interrupt the cycle to add or remove a garment at any time during the wash part of the cycle (provided the wash temperature selected is lower than 60°C). Water in the washer will be drained to a level where the door can be opened, if necessary. Refer to the ‘Control panel’ for more information.

Drum light
Your washer has a drum light to help assist you when loading and unloading your washer. When you press POWER, the LED light in the drum will turn on. At the end of the cycle, the drum light will turn on again for five minutes to help facilitate unloading.
Door lock
The door of your washer will lock when you press and will stay locked until the washer beeps at the end of the cycle, ensuring safety for you and your family while your washer is operating.

To unlock the door during a cycle

You can open the door to add or remove items during the wash by pressing.
The door will remain locked if the temperature inside the washer is above 60°C and/or the water level is above the bottom of the door seal (a warning will be displayed in these circumstances).

Your washer also has the following protective measures:

Flood protection – turns off valves and turns pump on if a flood condition is detected.
Out-of-balance protection – stops and redistributes the load if an unbalanced load condition is sensed, and/or slows the spin speed to compensate.
Excess suds protection – pauses to allow suds to break down before continuing the cycle.

SAFETY FEATURES

Opening the door during a power failure
Do not attempt to do this if the water level in the washer is above the bottom of the door. If there is a power failure during a wash cycle your washer will stop and the door will remain locked.

Locate the pump filter cover at the bottom right of your washer.
Place a coin or key in the slot and tilt it upwards to lever the cover open.

Pull the door release tab down from the ring. Use a screwdriver tip, pen or key to get a good grip.

When power is restored, your washer will resume the interrupted wash cycle. If the cycle doesn’t resume automatically, simply press POWER to restart your washer.

CONTROL PANEL

Add a Garment
Enables you to add or remove items during the wash stage of the cycle, under certain conditions.

Press ADD A GARMENT, and wait until you hear the door unlock.
Open the door and add or remove items. Close the door and press to restart the cycle.

Keylock
To turn KEYLOCK ON or OFF when the washer is powered on:

Press for three seconds.
When activated, is illuminated.

To turn your washer on if KEYLOCK is ON and the washer is powered OFF:

Press POWER, then press and hold for three seconds. This will activate the control panel. Wash cycles and options can now be selected.
If a button is pressed while KEYLOCK is activated, beeps will be heard and will flash.

If KEYLOCK is ON and you want to pause your washer:
To pause your washer at any time during the cycle, press and hold for three seconds then press.

If KEYLOCK is ON and you want to power OFF your washer at any time:

Press POWER.

WASH CYCLES

Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result.
The most energy efficient cycles are those that perform at lower temperatures and longer duration.

ECO 40-60 cycle is recommended for cleaning normally soiled cotton laundry, declared to be washable at 40°C and 60°C together in the same cycle. This program is used to assess compliance with the ecodesign and energy labeling legislation. This program is the most efficient in terms of energy and water consumption for washing cotton.
To select QUICK 15, turn the dial to QUICK and select SPEED mode under OPTIMISE WASH.

Woolmark Apparel Care
- The wool wash cycle of this machine has been approved by The Woolmark
- Company for the washing of machine washable wool products provided that the products are washed according to the instructions on the garment label and those issued by the manufacturer of these washing machines M1528.
- The Woolmark symbol is a certification mark in many countries.

DETERGENT AND SOFTENER

Detergent

Your washer requires low-sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder or liquid and is labelled front loading, low suds, high efficiency or HE. Using top loader detergent in your front loader washer may lead to excessive suds formation, which will lengthen the cycle time as the washer waits for the suds to dissolve. The same detergent can be used for all cycles and temperatures.

Do not overfill the detergent compartment. Too much detergent could result in water and detergent spilling onto the floor.
Make sure that the dispenser is completely closed before starting the cycle. Do not open it again until the cycle is complete and the washer has stopped spinning.
If using liquid detergent ensure the liquid detergent compartment is installed.

If using powder ensure the liquid detergent compartment has been removed.

How much detergent?
Follow the instructions on the back of the detergent packet or bottle as a guide to the correct amount of detergent to use. The correct amount of detergent will vary, depending on level of soiling and size of load. Jeans and work clothes may need more detergent, while towels usually need less. The larger your load, the more detergent you may have to add.

Detergent advice
Add the detergent BEFORE starting the cycle, close the dispenser and do not open it while the cycle is running. If you find foam leaking from your washer, check you are using a low sudsing or front loader type detergent and check the quantity you are using against the detergent manufacturers recommendation. You may need to reduce the amount you are using.

Fabric softener advice

Use it sparingly. Measure it carefully and do not use more than 25ml (1/2 cap), some thicker varieties may need diluting.
Clean your dispenser regularly.

Clean your washer regularly using the DRUM CLEAN cycle.
Complete wash cycles at a wash temperature of 40°C or above at regular intervals (eg every fifth wash) as washing in cold water increases the chance of a waxy build-up occuring.

Waxy build-up can occur within any washer when fabric softener comes in contact with detergent. This build-up is not brought about by a fault in the washing machine. If allowed to build up in the washer it can result in stains on clothes and an unpleasant smell in your washer.

Where to put the detergent

Pods
Detergent pods are a no mess alternative to powdered or liquid detergent. They must be placed at the back of the drum prior to loading your clothes. This will ensure they are activated quickly in the wash. Do not place pods in the detergent dispenser drawer or on top of your clothes.

Pre Wash
When you select PRE WASH, the pre-wash compartment is flushed at the start of the cycle. For more information refer to ‘Wash cycle options’. PRE-WASH will not be available if the ECO/ECO RINSE option has been selected.

If you wish to use the PRE-WASH option, liquid or powdered detergent only must be placed in the pre-wash detergent compartment on the right side of the drawer, marked with a.

Liquid detergent
Detergent is added to the main wash compartment on the left side of the dispenser drawer marked with a.

As the washer fills, water is flushed into this compartment and is mixed with the detergent, the detergent solution is then delivered into the drum. There may be a small volume of water left in the liquid detergent dispenser at the end of the cycle. This is normal.

Powdered detergent
If you wish to use powdered detergent, the liquid detergent compartment MUST be removed from the dispenser drawer.

To remove the liquid detergent compartment, firmly grasp and twist the left hand side of the internal compartment and pull upwards.

To replace the liquid detergent compartment

Slide it back into the drawer marked.

Press down in the middle until it clicks back into place.

Where to put the fabric softener

Add fabric softener to the middle compartment of the dispenser marked with a.

Fabric softener should not be used if you have selected the STEAM REFRESH or any QUICK cycle. The washer will automatically flush the fabric softener during the rinse part of the cycle.

WASH PREPARATION

Sorting
Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water. The care label will advise on how the garment should be washed.

Before you load

Check pockets for items that could damage your clothes or get caught in the washer.
Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of duvet/doona covers), and remove loose bra wires. All these can damage both your washer and your clothes.
Place delicate items, such as lingerie, in a mesh laundry bag before placing in the washer.

Pre-treat any stains, taking care not to spray pre-treaters on your washer as they can cause damage to the plastic surfaces.

Loading
To save on energy and water consumption, your washer will be most efficient when washing larger loads. To achieve this, try to fill your washer to the maximum load size for the cycle selected (refer to “Wash cycles”).

GETTING STARTED QUICKLY

Open the detergent drawer.
- Pour liquid or powder detergent in the draw or place the pod in the drum.
- Pre-dissolving detergent in warm water when washing can improve the performance of the liquid and powder detergent.

Press to activate your washer.
Select your desired wash cycle by turning the Control Dial. The wash cycle icons will illuminate as you turn the dial showing which cycle is selected, along with the default wash cycle settings.
Customise your wash as needed by selecting specific temperature and spin speeds. Refer to ‘Wash cycle options’ for more information.

Press to start the cycle. The washer will start to fill with water and select the correct wash action for your load.
Use to lock the buttons on the control panel, preventing them from being activated accidently by a washing basket or little fingers. Refer to the ‘Wash cycle options’ section.

For the best fabric and color care, remove your clothes as soon as the cycle has finished. Failure to follow the advice in this guide may result in damage to your garments and your expectations of wash performance may not be met.

CUSTOMISING A WASH CYCLE

Delay Start
You can delay the start of the wash cycle between 15 minutes and 12 hours. This can be useful to time your washing to finish when you arrive home from work, or to start once you have finished in the shower.

Press MORE + to increase the delay time, and LESS – to decrease the time, or turn DELAY START off.
Press to confirm your selection and start the countdown. The display screen will show the time until the cycle is set to begin.

Avoid using DELAY START for damp, non-colourfast items as this may cause dye run to occur.

Wash Temp

Your washer has five wash temperatures (COLD, 30°C, 40°C, 60°C and 90°C).

Some temperatures are not available on some cycles as a safeguard for your clothes (eg temperatures above 40°C on the DELICATE cycle).
The washer will fill with both hot and cold water (if possible) to achieve the selected wash temperature. If required, ie for cold supply or cold connection only, the washer will heat the water to the selected temperature.

Press the WASH TEMP button to increase or decrease the wash temperature.

Spin Speed
Your washer offers five spin speeds: 500 rpm, 800 rpm, 1100 rpm and 1400 rpm, NO SPIN. Higher spin speeds will reduce the remaining moisture in the load, but may increase noise.

Press SPIN SPEED to select the required spin speed for your load.
Selecting NO SPIN will end the cycle after the rinse, allowing you to remove items you wish to drip dry. The washer will complete the spins that are within the wash and rinse portions of the cycle; only the final spin will not be completed.

Optimise Wash
Your washer offers two optimized wash modes – ECO and SPEED – allowing you to save water and energy or save time. For clothes care reasons not all options are available on all cycles.

Eco
Use ECO mode to save water and energy. Selecting ECO will reduce the wash temperature slightly and alter the wash and rinse programming.
- SPEED and ECO cannot be selected together.
- ECO will not be available if PRE WASH or RINSE+ have been selected.
Speed
A special feature designed to offer a shorter cycle whilst maintaining wash performance. This mode can be selected on COTTONS, SYNTHETIC, 20°C, and QUICK cycles. Several factors can influence the amount of time saved on a cycle, including the load size, cycle chosen, water flow rate, and load distribution during spin.
Pre Wash
Your washer will start with a short wash in cool water to remove excess soil. The washer will drain and then fill at the selected temperature for the main wash. PRE-WASH cannot
be selected after a wash cycle has been started or if ECO has been selected. Use liquid or powdered detergent in the PRE-WASH compartment. The compartment is flushed at the start of the cycle.
Rinse+
- If you have a particularly dirty load, or you have sensitive skin and wish to give your clothes an extra rinse, select RINSE+ from the WASH BOOST options. Your load will undergo an extra rinse to get rid of any residual detergent or soil in the items.
- RINSE+ will not be available if the ECO option has been selected.
Wash+
WASH+ allows you to increase the wash time for heavy-soiled items. The increase in wash time gives the load the right amount of tumbling to remove the soil from items that might need it.
Options
Wrinkle Free
- We recommend you remove the clothes from the washer immediately after the completion of the cycle to minimize wrinkling and creasing of items and to prevent dye run. However, if you will not be present at the end of the wash you can select WRINKLE FREE.
- When WRINKLE FREE is selected, the washer will tumble the clothes once every 15 minutes for up to 12 hours after the cycle has finished. The WRINKLE FREE light and button will flash, and the washer will beep at regular intervals to remind you to remove your load. To remove the load during this phase, simply press the button.

To save a customised cycle
You can program your washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the MIXED cycle to default to 40°C or set the COTTONS cycle to include WASH+, RINSE+ or WRINKLE FREE.

Press POWER to activate your washer.
Turn the dial to select the wash cycle you wish to customize, eg MIXED.
Press and hold the button of the option you want to customise, eg WASH TEMP, for three seconds. You will hear two quick beeps and the wash cycle icon will flash. The screen will display SET.
Select your preferred setting for the option, then press save. A long beep will sound to confirm that your changes have been saved.
Continue to select any other options you wish to customize for this cycle. Press to save your customized cycle.

To change your customised wash cycle simply repeat these steps.

CHANGING PRE-SET OPTIONS

Option Adjustment mode
This allows you to change the CONTROLLED COLD default setting wash temperature to COLD TAP. If your incoming cold water temperature is very low and you choose to do a COLD TAP wash, the wash may be less effective.

To enter Option Adjustment mode:

Turn your washer on at the wall but do not press.
Press and hold the WASH TEMP buttons together for three seconds. You will hear a quick beep and SET will appear on the screen indicating you have entered option adjustment mode.
The cold WASH TEMP icon will flash on and off. This is the default setting, where the machine uses the internal heater to heat the water to 20°C.
Press the WASH TEMP button once, the cold icon will stop flashing, indicating that the temperature of the water will now be the same as the incoming water from the cold supply.
Press to save the setting. Your washer will automatically remember your changes for all future washes you do on this cycle.

If you always use COLD or CONTROLLED COLD water, we recommend that a warm or hot wash be used regularly, eg every fifth wash should be at least 40°C or above. Warm water is needed to help maintain the cleanliness of your washer.

FACTORY RESET

You can reset your washer to factory default settings by following the steps below.

To reset your washer to factory default settings:

Select the SPIN cycle.
Press the MORE +, LESS – and OPTIONS buttons together for three seconds, Def will appear on the screen and the washer will beep. Your washer will now be reset to factory default settings.

CARING FOR YOUR WASHER

When you have finished using your washer

Turn off the taps to prevent the chance of flooding should a hose burst.
Unplug the washer from the power socket.

Cleaning your washer

Before you start cleaning your washer, ensure that it is disconnected from the power (ie unplug the washer from the power socket).
Aside from the detergent dispenser, water hose(s), and the pump filter, no other parts are designed to be removed from the washer for cleaning. Do not attempt to remove any other part of the washer.

Cleaning the control panel and outer surfaces of the washer
Use a soft damp cloth to wipe all surfaces, and wipe dry. Avoid using chemical or scouring cleaners, as these will damage the paint and plastic surfaces of your washer.

Cleaning the dispenser drawer

To remove the dispenser drawer from the washer, pull the dispenser drawer open, push down on the tab on the top of the fabric softener compartment and pull the dispenser drawer out from the washer.
To clean the dispenser drawer, fill the compartments with warm water and shake lightly to clear the residue.
- Use a descaling agent and brush to remove stubborn residue and limescale.
- Drain all water from the compartments before re-fitting the dispenser drawer to the washer.

Cleaning the drum and the door

Use a soft damp cloth to wipe the door, cleaning any water marks or residue off it.
Wipe the rubber seal around the door. Remove any items or lint accumulating in the bottom of the seal catchment and wipe out any water accumulated here. If this is not cleaned out, unpleasant odours will develop.
If the drum has any residual dirt or lint stuck to it, remove this and wipe the drum clean. Do not leave any metal objects in the drum as these may rust and cause staining.

Leave the door to your washer open when it is not in use to allow the washer to dry out, otherwise it will develop unpleasant odours. When leaving the door open like this, it is extremely important that children and pets are kept away from the washer so they cannot be accidentally trapped inside it.

Cleaning the hose(s)
Each hose has a filter in it, preventing any solid contaminants in the water entering your washing machine. Occasionally you should disconnect the water inlet hose(s) where they connect to the tap(s), check these for any build up of dirt and wash this out.

Cleaning the inside of your washer

It is important that you regularly clean the inside of your washer using the DRUM CLEAN cycle. After 100 cycles, a notification will pop up on the display screen to remind you to clean your washer.
If your washer starts to smell this is a sign that you should complete a DRUM CLEAN cycle. We recommend that you do not have any items in the washer when you run this cycle.

Add the washing machine cleaner directly into the MAIN DETERGENT COMPARTMENT. Follow the manufacturer’s instructions.
Press POWER to turn your washer on and select the DRUM CLEAN cycle.
Press to start the cycle.

Cleaning the pump filter
Check and clean the pump filter regularly to maintain optimum performance. Some water may leak from the filter when it is removed. Turn the washer off at the wall before cleaning this part.

Insert a flathead screwdriver into the slot and lever the cover open.
Unhook the outlet hose and pull it out (approximately 150mm). Remove the plug and allow any water (approximately 250ml) to drain into a shallow dish. After draining, replace the plug and refit the hose into the housing.
Turn the filter anti-clockwise to remove. Clean and rinse under a tap. Check and clear the cavity behind the filter. Remove any obstructions and check the impeller behind the filter moves freely.
Refit the filter and turn clockwise to secure. The handles should be in the vertical position. Do not use excessive force to tighten. To avoid leaks, ensure filter and hose are correctly in place before running another cycle.

Products that might damage your washer

Concentrated bleaches, laundry pre-soakers/sanitizers, stain removers, and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces, eg control panel, and components of your washer.
Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer.
Use of dyes in your washer may cause staining of the plastic components. The dye will not damage the washer but we suggest you thoroughly clean your washer afterwards. We do not recommend the use of dye strippers in your washer.
Nappy sanitizers and bleach are very corrosive to metal surfaces. DO NOT tip the contents of a nappy bucket into your washer. Rinse and wring items out thoroughly before placing them in the washer.

Moving your washer
Make sure any water in the washer is drained out. This can be done by cleaning out the pump filter, refer to ‘Cleaning the pump filter’.

Saving water, energy, and the environment
Water-efficient washing machines will save you money, but it is also worth thinking about energy use, recycling water, and the environment. Some options to consider are:

Turn the washer off at the wall when not in use.
Turn off the taps when not in use.
Select cooler wash temperatures.
Wash full loads rather than several smaller loads.
Use the ECO wash function (where available).
Follow the instructions on the detergent packet or bottle – do not overdose.
Use concentrated detergent – it costs less per wash.
Consider re-using the washing machines with grey water in the garden or for flushing your toilet – more information can be found on government websites promoting energy and water saving.

BEFORE YOU CALL FOR SERVICE

User warnings
Your washer is capable of self diagnosis and may sound a series of beeps and display a notification or warning to inform you when there is a problem. In most cases you will be able to address the problem the washer is alerting you to. Check this chart before you call for service.

FAULT CODES

If a continuous series of beeps sounds, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer automatically enters this mode when there is a fault. The word Err will be shown in the control panel display followed by a number (refer to the example shown here). To stop the beeps, touch any button then perform the following steps:

Turn your washer off at the powerpoint.
Wait one minute and turn it back on.
Check your washer is correctly leveled. Refer to your installation guide.
Remove your wash load.
Perform a RINSE cycle.
If the fault re-occurs repeat steps 1 and 2.
If the washer will still not work you will be required to call a Fisher & Paykel trained and supported service technician to arrange service, refer to ‘Customer Care’ for details. Record the fault code number displayed and the serial number of your washer (located above the door opening when the door is open) before calling. The fault code will indicate to the repairer what the problem could potentially be.

If a fault code is being displayed, you can still turn your washer off by pressing POWER.

TROUBLESHOOTING

The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, contact your Fisher & Paykel trained and supported service technician.

ENERGY CONSUMPTION AND CYCLE TIMES

Information on product Energy Labeling and Eco-design can be found in the European Product Database (EPREL) at the following link http://eprel.ec.europa.eu/.
You will be asked to enter the model identifier, this information can be found on the rear of the washer and/or above the drum, below the control panel (when the door is open).

The below values are indicative only.

ENERGY CONSUMPTION (KWH)

Off-mode 0.49
Left-on mode 0.49

WARRANTY

MANUFACTURER’S WARRANTY
For details of your 5 year manufacturer’s warranty and contacts for servicing, please refer to your separate service & warranty document online at fisherpaykel.com/uk.

This product has been designed for use in a normal domestic (residential environment). This product is not designed for any commercial use. Any commercial use by the customer will affect this product’s Manufacturer’s Warranty. For spare parts, please contact Fisher & Paykel Customer Care. Spare parts are available for all Fisher & Paykel products for a minimum period of 10 years from the date of manufacture.

CUSTOMER CARE

Before you call for service or assistance
Check the things you can do yourself. Refer to your User Guide and check:

Your product is correctly installed.
You are familiar with its normal operation.
You have read the ‘Before you call for service’, ‘Fault codes’, and ‘Troubleshooting’ sections.

If after checking these points you still need assistance or parts, please refer to your nearest Fisher & Paykel trained and supported service technician, Customer Care, or contact us through our website fisherpaykel.com.

In the UK if you need assistance
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

Toll-Free: 08000 886 605
Website: fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Ltd, Turing House, Ortensia Drive, Milton Keynes MK17 8LX

In Ireland if you need assistance
Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.

Toll-Free: 1800 625174 or 01 807 7960
Website: fisherpaykel.com
Postal address:
Fisher & Paykel Appliances Ltd, Unit 2D Corporate Park, Swords Dublin

If you need service

Fisher & Paykel has a network of Fisher & Paykel trained and supported service technicians who can carry out any service necessary on your appliance. Our Customer Care Centre can recommend a Fisher & Paykel trained and supported service technician in your area. Or you can book one online at fisherpaykel.com/uk/help-and-support or fisherpaykel.com/ie/help-and-support
If you call, write, or contact us via our website please provide your name and address, model number, serial number, date of purchase, and a complete description of the problem. This information is needed in order to better respond to your request for assistance.

Product details can be found on the rear of the washer and/or above the drum, below the control panel (when the door is open).

Registration
Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com/register.

Complete and keep for safe reference:

EUROPEAN DIRECTIVE 2012/19/EU ON WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT (WEEE)

EU This appliance is marked according to the European Directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE). By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate handling of this product.

The symbol marked on the serial plate, or the documents accompanying the product, indicates that this appliance cannot be treated as household waste. It shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. Disposal of the appliance shall be carried out per the local environment regulations for waste disposal and ensure the refrigerant circuit is not damaged. For more detailed information about the treatment, recovery, and recycling of this product, please contact your local city office, your household waste disposal service, or your Fisher & Paykel retailer/dealer from whom you purchased this product.

The models shown in this guide may not be available in all markets and are subject to change at any time.
The product specifications in this guide apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.
For current details about model and specification availability in your country, please go to our website or contact your local Fisher & Paykel dealer.

FISHERPAYKEL.COM.

Documents / Resources

	FISHER AND PAYKEL WM1490P2 Front Loader Washing Machine [pdf] User Guide WM1490P2 Front Loader Washing Machine, WM1490P2, Front Loader Washing Machine, Loader Washing Machine, Washing Machine, Machine
	FISHER AND PAYKEL WM1490P2 Front Loader Washing Machine [pdf] User Guide WM1490P2 Front Loader Washing Machine, WM1490P2, Front Loader Washing Machine, Loader Washing Machine, Washing Machine, Machine

References

User Manual

FISHER AND PAYKEL WM1490P2 Front Loader Washing Machine

Product Information

Product Usage Instructions