Aqara CH-C03E

Aqara 4MP Camera Hub G5 Pro PoE User Manual

مدل: CH-C03E

1. محصول تمام شدview

The Aqara 4MP Camera Hub G5 Pro PoE is an advanced security camera designed for outdoor use, offering high-resolution video and intelligent detection capabilities. It functions as a central hub for your smart home ecosystem, supporting both Zigbee and Thread protocols, and integrates seamlessly with various platforms including Apple HomeKit, Alexa, and Google Home.

Key features include 4MP HD resolution, True Color Night Vision for clear low-light imaging, and a built-in dimmable spotlight for enhanced visibility and deterrence. Its powerful Neural Processing Unit (NPU) enables local AI for visual and abnormal sound detection, ensuring critical events are captured even during internet outages. The camera also prioritizes privacy with encrypted local eMMC storage and end-to-end encryption for cloud data.

Aqara 4MP Camera Hub G5 Pro PoE product and packaging.

Figure 1.1: Aqara 4MP Camera Hub G5 Pro PoE and its packaging, highlighting key features and compatibility.

ویدیوی ۱.۱: یک پایانview of the Aqara G5 Pro Camera Hub, demonstrating its features and capabilities.

۲. چه چیزهایی در جعبه است؟

The Aqara 4MP Camera Hub G5 Pro PoE package includes all necessary components for installation and operation. Please verify that all items listed below are present upon unboxing.

Contents of the Aqara G5 Pro PoE package including the camera, power cable, screws, user manual, and waterproof lid.

Figure 2.1: Diagram illustrating the components included in the Aqara G5 Pro PoE package.

3. راه اندازی و نصب

The Aqara G5 Pro Camera Hub offers flexible installation options, including Power over Ethernet (PoE) for wired connectivity and power, or a standard USB-C power connection for Wi-Fi versions. Ensure you choose the appropriate method for your setup.

3.1. تغذیه دستگاه

For the PoE version, connect an Ethernet cable from a PoE-enabled switch or injector to the camera's RJ45 port. This single cable will provide both power and data. For non-PoE setups or Wi-Fi versions, use a standard USB-C cable (5V2A adapter recommended) to power the device.

Two Aqara G5 Pro cameras, one white and one black, showcasing their wired PoE connectivity.

Figure 3.1: The Aqara G5 Pro PoE version, highlighting its wired connectivity for power and data.

Video 3.1: A detailed installation guide for the Aqara G5 Pro Camera Hub, covering both PoE and Wi-Fi versions.

3.2. Physical Placement and Mounting

The G5 Pro's rotatable stand allows for versatile placement on flat surfaces, walls, or ceilings. Choose a location that provides an optimal field of view (133° FOV) for the area you wish to monitor.

3.3. Connecting to the Aqara Home App

To set up and manage your camera, download the Aqara Home app from your device's app store. Follow the in-app instructions to add the camera:

  1. Open the Aqara Home app and tap the "+" icon in the top right corner.
  2. Select "Camera Hub G5 Pro" from the list of devices.
  3. Scan the MagicPair QR code located on the base of the camera.
  4. Follow the on-screen prompts to connect the camera to your Wi-Fi network (if applicable) and complete the binding process.

3.4. HomeKit Integration (Optional for Apple Users)

For Apple HomeKit users, the G5 Pro supports HomeKit Secure Video. After binding the camera to the Aqara Home app, you can add it to Apple Home:

  1. Open the Apple Home app and tap the "+" icon.
  2. Select "Add Accessory."
  3. Scan the HomeKit QR code on the left side of the camera's base.
  4. Follow the prompts to configure the camera within your HomeKit setup, including streaming and recording preferences.

4. عملیات

The Aqara G5 Pro offers a range of advanced features to enhance your home security and smart home experience.

4.1. True Color Night Vision

Equipped with a 1/1.8" sensor and f/1.0 large aperture, the G5 Pro delivers true color night vision, allowing for clear identification of subjects even in very low light conditions. The built-in 3000K dimmable spotlight further improves visibility and acts as an intruder deterrent.

Aqara G5 Pro camera view at night showing full color night vision with 133-degree field of view.

Figure 4.1: A night view captured by the Aqara G5 Pro, demonstrating its True Color Night Vision capability.

4.2. Local AI Visual & Abnormal Sound Detection

The integrated Neural Processing Unit (NPU) enables sophisticated local AI detection, reducing false alarms and providing precise alerts. The camera supports:

These detections can trigger automations and recordings even without an internet connection.

Aqara G5 Pro camera detecting a person and dog with packages in a driveway, highlighting AI detection capabilities.

Figure 4.2: The camera's local AI in action, identifying various objects and events in real-time.

4.3. Hub & Matter Bridge Functionality

The G5 Pro acts as a versatile hub, supporting both Aqara Zigbee (up to 80 sub-devices) and Thread (up to 40 sub-devices) dual protocols. It can also bridge third-party Matter devices into the Aqara Home app and expose existing Aqara devices to Matter-compatible platforms like Apple Home, Alexa, and Google Home.

Diagram showing the Aqara G5 Pro camera acting as a Zigbee hub and Thread Border Router, connecting to various smart home ecosystems.

Figure 4.3: The G5 Pro's role as a central hub, connecting various smart home devices and platforms.

4.4. Multiple Storage Methods & Privacy Protection

The camera offers flexible and secure storage options:

All data is protected with end-to-end encryption, ensuring only you or your family can access it.

Aqara G5 Pro camera integrated with various smart home devices like an iPad, iPhone, and Apple Watch, emphasizing privacy protection.

Figure 4.4: Visual representation of the G5 Pro's privacy protection features and integration with smart home ecosystems.

5. تعمیر و نگهداری

Proper maintenance ensures the longevity and optimal performance of your Aqara G5 Pro Camera Hub.

5.1. تمیز کردن

5.2. شرایط محیطی

The G5 Pro is designed for outdoor use with an IP65 protection rating, making it resistant to dust and water. It operates reliably in a wide range of temperatures, from -30°C (-22°F) to 50°C (122°F).

Aqara G5 Pro camera mounted outdoors in the rain, demonstrating its IP65 weather resistance.

Figure 5.1: The camera's durability in various weather conditions, including rain and extreme temperatures.

While robust, avoid direct exposure to extreme conditions beyond its rated specifications to prevent potential damage.

6 عیب یابی

If you encounter issues with your Aqara G5 Pro Camera Hub, refer to the following common troubleshooting steps:

مشکلعلت احتمالیراه حل
دوربین آفلاینNo power, network issue, Wi-Fi signal weak (if applicable)Check power connection. Verify network cable (PoE) or Wi-Fi signal strength. Restart camera and router.
کیفیت ویدیو ضعیفDirty lens, insufficient lighting, network bandwidth issuesClean the lens. Ensure adequate lighting for optimal night vision. Check network speed and reduce other network traffic.
Detection not workingIncorrect settings, obstruction, environmental factorsReview detection settings in the Aqara Home app. Ensure clear line of sight for the camera. Adjust sensitivity if needed.
Cannot add to app/HomeKitIncorrect QR code, network issues, device already boundEnsure you are scanning the correct QR code. Check network connection. If previously bound, remove from old account first.

If the issue persists after trying these steps, please contact Aqara customer support for further assistance.

7. مشخصات

Detailed technical specifications for the Aqara 4MP Camera Hub G5 Pro PoE:

مشخصاتجزئیات
شماره مدلCH-C03E
قطعنامه4 MP (Effective Still/Webوضوح تصویر دوربین)
زمینه از View (FOV)133 درجه
سنسور تصویر1/1.8" sensor
دیافراگمf/1.0
دید در شبTrue Color Night Vision (No infrared light)
کانون توجهBuilt-in 3000K Dimmable Spotlight
قابلیت اتصالPoE (Power over Ethernet), USB-C (5V2A), Thread, Zigbee
ذخیره سازی8GB eMMC (built-in), Aqara Cloud, RTSP, HomeKit Secure Video
تشخیص هوش مصنوعیVisual (faces, vehicles, animals, people, lingering, lens obstruction, package), Sound (crying, alarm, barking, coughing)
دمای عملیاتی-30 درجه سانتی گراد تا 50 درجه سانتی گراد (-22 درجه فارنهایت تا 122 درجه فارنهایت)
رتبه بندی IPIP65 (مقاوم در برابر آب و گرد و غبار)
ابعاد (L x W x H)3.98 x 2.87 x 3.86 اینچ
وزن مورد1.1 پوند (0.5 کیلوگرم)
UPC192784002384

8. گارانتی و پشتیبانی

Aqara products typically come with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included in your product packaging or visit the official Aqara webسایت

For technical support, troubleshooting assistance, or any product-related inquiries, please contact Aqara customer service through their official support channels. You can often find contact information on the Aqara webسایت یا در دفترچه راهنمای کاربر.