eufy Security Camera System Instructions

eufy Security Camera System

Specifications

• Weather-resistance: IP67 rated (rain and dust protection)
• Power Supply: Certified 5V/2A USB charger
• Mounting Height: 7 to 10 feet (2 to 3 meters)
• Motion Sensor Range: Up to 10 meters (30 feet)
• Resolution: 2K (1080p when using HomeKit)

️ Important Safety Information

Please follow these instructions to prevent damage to the device or personal injury:

Temperature & Environment

• Camera Operating Temperature: -4°F to 122°F (-20°C to 50°C).
• HomeBase 2 Operating Temperature: 14°F to 113°F (-10°C to 45°C).
• Warning: Do not use the devices in extreme temperatures outside these ranges.
• Charging: Charge the camera indoors only at temperatures between 41°F and 77°F (5°C to 25°C). Never charge the camera in rain, wet conditions, or direct strong sunlight.

Battery & Power Supply

• Explosion Hazard: Do not attempt to replace the built-in battery yourself. There is a risk of explosion if the battery is replaced with an incorrect type.
•  Adapter: Use only the provided adapter or a certified 5V/2A USB charger.
• Water Protection (IP67): The camera is weather-resistant (protected against rain and dust) but must not be submerged in water. Ensure the charging port cover (on the back) is tightly closed during outdoor use.

Installation & RF Exposure

• Minimum Distance: Maintain a distance of at least 20 cm (8 inches) between the device and the human body to comply with RF exposure requirements.
• Interference: Place the HomeBase and cameras at least 30 cm (1 ft) away from internal or external hard drives or other magnetic devices to prevent Wi-Fi interference.

 Quick Start Guide

Setup

1. Connect HomeBase 2: Connect the HomeBase 2 to your router using the Ethernet cable and plug in the power adapter.
2. Wait: Wait (up to 1 minute) until the LED on the HomeBase turns solid blue.
3. App: Download the “eufy Security” app and create an account.
4. Add Device: In the app, tap “Add Device” > “HomeBase 2” and scan the QR code located on the bottom of the HomeBase.
5. Pair Cameras:
   • Place the eufyCam 2 Pro near the HomeBase (within 1 meter / 3 feet).
   • Press the SYNC button on the camera for 2 seconds until you hear a beep.
   • The HomeBase will confirm the pairing via a voice prompt.

Mounting

•  Recommended Height: 7 to 10 feet (2 to 3 meters) above the ground. This height maximizes the detection range of the motion sensor (up to 10 meters / 30 feet).
• Positioning: Avoid direct sunlight on the lens. Do not point the camera directly at highly reflective walls, as this will impair night vision.

Attachment:

• Outdoor: Use the screw mount (requires drilling, 6mm / 15/64 in drill bit) for security.
•  Indoor: You can use the magnetic mount or simply place it on a magnetic metal surface.

 LED Status Indicators

•  Flashing Blue: Ready for setup.
•  Solid Blue: Charging (turns off when full) / Device active.
• Solid Red: Live stream is being viewed or an event is recording.
• Flashing Red: Alarm triggered or Low Battery.
• Flashing Red & Blue: Firmware update in progress (Do not switch off!).

HomeKit Setup

• Requirement: The cameras must be connected to the HomeBase 2.
• Activation: Go to the eufy Security App > HomeBase Settings > HomeKit Setup. Follow the on-screen instructions to add the cameras to the Apple Home app.
• Note: When using HomeKit, the resolution is often limited to 1080p (instead of 2K) due to Apple’s restrictions, and using “HomeKit Secure Video” may reduce battery life faster.

 Reset

• To factory reset the camera, press and hold the SYNC button for 10 seconds until you hear two beeps.

Frequently Asked Questions