Sarrera
Thank you for choosing the PRIME 12,000 BTU Ductless Air Conditioner and Heat Pump Mini Split system. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new unit. Please read this manual thoroughly before installation and use, and keep it for future reference.
This versatile system offers 5 modes for your comfort: Auto, Cool, Dry, Heat, and Fan. It is designed for ease of control with the included backlit LCD remote controller, ensuring optimal climate control in your space. The PRIME mini split system is engineered for energy efficiency, contributing to significant energy savings over time.
Segurtasun Informazioa
Erabiltzaileari edo beste pertsona batzuei lesiorik eta ondasunei kalterik ez egiteko, jarraibide hauek jarraitu behar dira. Argibideak jaramonik ez egiteagatik funtzionamendu okerrak kalteak edo kalteak eragin ditzake.
- Instalazio profesionala: Instalazioa langile kualifikatuek egin behar dute, aplikagarri diren tokiko eta nazioko araudi guztien arabera.
- Segurtasun elektrikoa: Ensure the power supply matches the unit's requirements (110/120V). Do not operate with a damaged power cord or plug. Always disconnect power before servicing.
- Hozgarria: This unit uses R410A refrigerant. Only qualified technicians should handle refrigerant.
- Sakea: Mantendu nahikoa den tartea barneko eta kanpoko unitateen inguruan, aire-fluxu egokia eta mantentze-lanak behar bezala egiteko.
- Haurrak eta maskotak: Keep children and pets away from the unit during operation and maintenance. Do not allow them to play with the unit or remote control.
- Material sukoiak: Ez jarri material sukoiak edo aerosolak unitatearen ondoan.
- Uraren esposizioa: Do not expose the indoor unit to water. Do not wash the unit with water.
Produktuaren osagaiak
Your PRIME Mini Split system is shipped in two separate packages and includes the following main components:
- Barne Unitatea
- Kanpoko Unitatea
- Full installation accessory kit with quick connector
- Backlit LCD Remote Controller
- Erabiltzailearen eskuliburua (dokumentu hau)

Image: The indoor unit (top) and outdoor unit (bottom) of the PRIME mini split air conditioner system. The indoor unit is a sleek white rectangular shape, and the outdoor unit features a protective grille over its fan and a PRIME logo.
Konfigurazioa eta Instalazioa
Installation of a ductless mini split system requires specialized tools and knowledge. It is highly recommended that installation be performed by a certified HVAC professional to ensure proper operation, safety, and warranty validity.
Despaketatzea
Carefully unpack both the indoor and outdoor units. Inspect all components for any shipping damage. Report any damage to your supplier immediately. Keep all packaging materials until the unit is fully installed and tested.

Image: Several PRIME mini split air conditioner units in their original cardboard packaging, stacked in a warehouse setting. The boxes display product information and branding.
Kokapen-Gogoetak
- Barruko Unitatea: Choose a location that allows for optimal air distribution throughout the room, away from direct sunlight or heat sources. Ensure sufficient space for maintenance.
- Kanpoko unitatea: Select a well-ventilated area, away from obstacles that might impede airflow. Ensure it is on a stable, level surface and has proper drainage.
Konexio elektrikoa
The unit requires a 110/120V power supply. All electrical wiring must comply with local and national electrical codes. A dedicated circuit is recommended.
Hozgarrien Linearen Konexioa
The system includes a full installation accessory kit with a quick connector for the refrigerant lines. This simplifies the connection process, but proper vacuuming and leak testing are still crucial and should be performed by a professional.
Funtzionamendu-argibideak
Your PRIME mini split system is controlled via the included backlit LCD remote controller. Familiarize yourself with the remote's buttons and display for optimal use.
Urruneko kontrola amaitu daview
The remote features a clear LCD display showing current settings, temperature, and mode. Buttons are intuitively placed for easy access to various functions. Refer to the remote control's dedicated section in the full manual for a detailed button layout.
Funtzionamendu moduak
- Modu automatikoa: The unit automatically selects the appropriate operating mode (Cool, Heat, or Fan) based on the room temperature and your set temperature.
- Cool modua: Provides cooling to lower the room temperature. Adjust the temperature setting to your desired comfort level.
- Modu lehorra (hezetasunik gabe uztea): Reduces humidity in the room without significant temperature change. Ideal for damp baldintzak.
- Bero modua: Berogailua eskaintzen du gelako tenperatura igotzeko.
- Fan modua: Circulates air without heating or cooling. You can select fan speed.
Tenperatura Doikuntza
Use the temperature up/down buttons on the remote to set your desired room temperature. The display will show the set temperature.
Fan Abiadura Kontrola
The unit offers three fan speeds (Low, Medium, High) and an Auto-speed setting. In Auto-speed, the unit adjusts the fan speed automatically based on the operating mode and temperature difference.
Lo Funtzioa
Activate the Sleep function for energy savings and quiet operation during nighttime hours. The unit will gradually adjust the temperature and fan speed for comfortable sleep.
Automatic Air Swing
The Automatic Air Swing feature ensures even distribution of conditioned air throughout the room by automatically moving the louver. This can be toggled on or off via the remote.

Image: The sleek white indoor unit of the PRIME mini split system, featuring a digital display showing "24" and a prominent green circular label indicating "Eco-friendly Refrigerant R410A".
Mantentzea
Regular maintenance is crucial for the efficient and long-lasting operation of your PRIME mini split system. Always disconnect power to the unit before performing any maintenance.
Iragazkien garbiketa
The indoor unit is equipped with washable filters. Clean these filters every two weeks or more frequently if the unit is used heavily or in dusty environments. Dirty filters can reduce efficiency and airflow.
- Ireki barruko unitatearen aurrealdeko panela.
- Kendu aire-iragazkiak.
- Garbitu iragazkiak ur epelarekin eta detergente leun batekin. Ondo garbitu.
- Allow the filters to dry completely in a shaded area before reinserting them. Do not expose to direct sunlight.
- Jarri berriro iragazki lehorrak eta itxi aurrealdeko panela.
Kanpoko Unitatearen Garbiketa
Periodically check the outdoor unit for debris, leaves, or dirt that may accumulate on the coils or fan blades. Gently clean with a soft brush or vacuum. Do not spray water directly onto electrical components.
Sasoiko mantentze-lanak
Before the start of each cooling or heating season, it is advisable to have a qualified technician perform a comprehensive check of the system, including refrigerant levels, electrical connections, and overall performance.
Arazoak konpontzea
Before contacting customer support, please refer to the following table for common issues and their potential solutions. Many minor problems can be resolved by the user.
| Arazoa | Kausa posiblea | Irtenbidea |
|---|---|---|
| Unitatea ez da pizten. | Ez dago energia-iturririk; etengailu magnetotermikoa jauzi egin du; urrutiko agintearen bateriak agortuta. | Egiaztatu konexio elektrikoa; berrezarri etengailua; aldatu urrutiko agintearen pilak. |
| Hozte/berotze nahikoa ez. | Aire-iragazki zikinak; kanpoko unitatea blokeatuta; modu okerra hautatuta; hozgarri maila baxua. | Clean air filters; clear obstructions from outdoor unit; select correct mode; contact professional for refrigerant check. |
| Zarata ezohikoa unitatetik. | Loose parts; fan obstruction; unit not level. | Check for loose screws; remove any obstructions; ensure unit is level. If noise persists, contact service. |
| Barruko unitatetik ura isurtzen ari da. | Hustubide-hodia itxita; instalazio desegokia. | Check and clear drain pipe; contact professional for inspection. |
Zehaztapen Teknikoak
| Ezaugarri | Zehaztapena |
|---|---|
| Marka Izena | PRIME (Generic) |
| Model Info / Item Model Number | e2prime |
| Zati zenbakia | 502259-444237 |
| Hozteko Ahalmena | 12,000 BTU |
| liburukiatage | 110/120 Volt |
| Energia-eraginkortasun sasoikoaren ratioa (SEER) | 12.6 (as per feature bullets) / 12.2 (as per specifications) |
| Zarata Maila | 32 dB |
| Elementuaren pisua | 22 pounds (likely indoor unit only, total weight is higher for two packages) |
| Capacity (Air Volume) | 550 Oin kubikoa |
| Urteko Energia Kontsumoa | 2800 kilowatt-ordu urtean |
| Instalazio mota | Zatiketa Sistema |
| Forma-faktorea | Mini-Split |
| Ezaugarri bereziak | Heating And Cooling Function, Sleep Function, Automatic Air Swing, Washable Filters |
| Kolorea | Zuria |
| Dakarten osagaiak | Indoor Unit, Outdoor Unit, Full installation accessory kit with quick connector |
| Gomendatutako solairu-azalera | Gehienez 600 oin karratu |
| Cable Length (Refrigerant Line) | 13 Oin |
| Produktuaren neurriak (barruko unitatea) | 7" L x 30" W x 10" H |
| BEE Izarren Balorazioa | 5 izar |
Bermearen informazioa
The PRIME Mini Split system comes with a limited warranty. Specific warranty terms, including coverage duration for parts and compressor, are typically provided with the product documentation or can be obtained from your point of purchase. Please retain your proof of purchase for warranty claims.
Note: Improper installation or unauthorized servicing may void the product warranty.
Bezeroarentzako Arreta
If you encounter issues that cannot be resolved using the troubleshooting guide, or if you require technical assistance or parts, please contact your retailer or the manufacturer's customer support. Have your model number (e2prime) and purchase date ready when contacting support.
For the most up-to-date contact information, please refer to the packaging or the official product webgunea.





