AMAZTIM Smartwatch Warranty Terms and Conditions
Brand: AMAZTIM
Customer Support Email: smartwatch.amz@gmail.com
1. Warranty Coverage
This limited warranty covers defects in materials and workmanship under normal use for a period of 24 months from the date of original purchase ("Warranty Period"). During the Warranty Period, AMAZTIM will repair or replace, at its discretion, any smartwatch that proves defective due to improper materials or workmanship, at no charge to the customer.
2. Warranty Services
If a defect arises during the Warranty Period, customers must contact AMAZTIM's authorized service center or customer support for instructions. A valid proof of purchase (e.g., invoice or receipt) is required to obtain warranty service. Repaired or replaced products are covered for the remaining original Warranty Period or ninety (90) days, whichever is longer.
3. What Is Not Covered
- Damage caused by misuse, abuse, negligence, accident, unauthorized repair, or modification.
- Normal wear and tear, including scratches, discoloration, and aging of materials.
- Damage caused by water, sweat, or moisture beyond the product's stated water-resistance rating.
- Battery degradation from normal use.
- Loss or damage of accessories, straps, chargers, or packaging.
- Damage caused by drops, crushing, or impacts.
- Devices with removed, altered, or damaged serial numbers, IMEI codes, or anti-tamper seals.
4. Exclusions and Limitations
This warranty is valid only in the country or region of purchase unless otherwise stated. To the maximum extent permitted by law, AMAZTIM is not liable for any indirect, incidental, or consequential damages. Some jurisdictions do not allow limitations on implied warranties or exclusions of incidental damages, so these limitations may not apply to the customer.
5. How to Obtain Service
Customers should contact AMAZTIM customer service via smartwatch.amz@gmail.com to request a Warranty Claim Form. Provide a valid proof of purchase and a detailed description of the defect. Ship the smartwatch, in its original or equivalent protective packaging, to the address provided by customer service. The customer is responsible for shipping costs to the service center; return shipping will be covered by AMAZTIM if the warranty claim is approved.
6. Governing Law
These warranty terms are governed by and construed under the laws of the customer's country/region, without regard to conflict of laws principles. The customer's statutory rights under applicable consumer protection laws remain unaffected.