Introducción
This manual provides detailed instructions for the setup, operation, and maintenance of your Hiwill HiElite A21 2.1CH Dolby Atmos Soundbar with Subwoofer. Please read this manual thoroughly before using the product to ensure proper functionality and to maximize your audio experience. The HiElite A21 is designed to enhance your home theater experience with immersive 3D Spatial Audio powered by Dolby Atmos, delivering precise sound positioning and rich, powerful bass.
Contenido del paquete
Verifique que todos los artículos enumerados a continuación estén incluidos en su paquete:
- Barra de sonido
- Subwoofer con cable
- Mando a distancia (con pilas)
- Adaptador de corriente
- HDMI ARC/eARC Cable
- Cable óptico digital
- Cable de audio estéreo de 3.5 mm a 3.5 mm
- Kit montado en la pared
- Manual de usuario
Guía de configuración
1. Conexiones físicas
Before connecting to your TV, ensure the subwoofer is properly connected to the soundbar and both units are powered.
- Connect the wired subwoofer to the soundbar by plugging the BASS INPUT cable (fixed on the subwoofer) into the BASS OUT port on the soundbar.
- Plug one end of the power adapter into the DC IN port on the soundbar and the other end into a power outlet.
2. Conexión a su televisor
The Hiwill HiElite A21 offers multiple connection options. For the best audio quality and Dolby Atmos support, HDMI eARC is recommended.
- HDMI eARC/ARC: Connect one end of the provided HDMI cable to the HDMI eARC/ARC port on your TV and the other end to the eARC/ARC port on the soundbar. This connection allows for high-resolution audio and TV remote control integration.
- Óptico: Use the Digital Optical Cable to connect the soundbar's OPTICAL port to your TV's optical output.
- Bluetooth: For wireless audio streaming, pair your device (e.g., smartphone, tablet) with the soundbar via Bluetooth 5.3.
- Auxiliar: Use the 3.5mm audio cable to connect the soundbar's AUX port to your device's audio output.
- USB: The USB port can be used for firmware updates.
3. Montaje en pared (opcional)
The included wall mount kit allows for flexible placement. Refer to the separate wall mounting instructions provided in the package for detailed steps.
Operación
1. Funciones de control remoto
The included remote control provides full command over your soundbar's settings:
- Fuerza: Enciende o apaga la barra de sonido.
- Volumen: Ajuste el nivel de volumen general.
- Modos de ecualización: Select from three optimized equalizer modes: Música (for dynamic stereo effects), Película (for immersive cinematic sound), and Noticias (for clear vocals).
- Ajuste de graves/agudos: Fine-tune bass and treble levels independently (12 adjustable levels each) to suit your preference.
- Selección de entrada: Switch between HDMI eARC/ARC, Optical, Bluetooth, and AUX inputs.
2. Sonido Dolby Atmos
Experience audio like never before with 3D Spatial Audio powered by Dolby Atmos. This technology offers an immersive three-dimensional sound experience that transcends traditional surround sound systems, placing sounds precisely around you.
3. Actualizaciones de firmware
Hiwill is committed to providing continuous firmware updates to ensure optimal device performance, fix issues, and introduce new features. Contact customer service to obtain the latest firmware.
Proceso de actualización de firmware:
- Descargar el firmware file (e.g., `spupdate.bin`) and place it in the root directory of a USB flash drive.
- Turn the soundbar on (or restart it) and switch to USB mode.
- Insert the USB flash drive into the soundbar's USB port.
- Press and hold the [Play/Pause] button on the remote control until a number is displayed, counting up to 99.
- When "HI" appears on the display, the firmware update is successful.
- After installation, unplug the power supply, wait a few seconds, and then plug it back in. This ensures the firmware is fully applied.
- Finally, restart the soundbar to enjoy the upgraded sound.
4. Características de la pantalla
The soundbar's display automatically turns off after 30 seconds to reduce glare and enhance the viewExperiencia de aprendizaje.
Cuidado y mantenimiento
To ensure the longevity and optimal performance of your Hiwill soundbar, follow these maintenance guidelines:
- Limpieza: Gently wipe the surfaces of the soundbar and subwoofer with a soft, dry cloth. Avoid using abrasive cleaners, waxes, or solvents as they may damage the finish.
- Colocación: Place the soundbar and subwoofer on a stable, flat surface. Ensure adequate ventilation around the units to prevent overheating. Avoid direct sunlight, heat sources, and areas with high humidity.
- Fuerza: Desconecte el adaptador de corriente del tomacorriente de pared si la unidad no se utilizará durante un período prolongado.
- Manejo: Manipule las unidades con cuidado. Evite dejarlas caer o someterlas a impactos fuertes.
Solución de problemas
If you encounter any issues with your Hiwill soundbar, refer to the following common troubleshooting steps:
- Sin sonido:
- Asegúrese de que la barra de sonido y el televisor estén encendidos y no silenciados.
- Verify the correct input source is selected on the soundbar (e.g., HDMI eARC, Optical, Bluetooth).
- Compruebe que todas las conexiones de cable (HDMI, óptico, AUX) estén seguras.
- If using HDMI eARC/ARC, ensure your TV's audio output settings are set to 'PASSTHROUGH' or 'External Speaker'.
- Poor Sound Quality / Unclear Dialogue:
- Ajuste los ajustes de graves y agudos usando el control remoto.
- Try different EQ modes (Music, Movie, News) to see if one improves the audio for your content.
- Ensure the subwoofer is properly connected and powered.
- Check for any obstructions between the soundbar and your listening position.
- El control remoto no responde:
- Reemplace las pilas del control remoto.
- Asegúrese de que no haya obstrucciones entre el control remoto y la barra de sonido.
- LED Display Brightness:
- The display is designed to automatically turn off after 30 seconds. If it remains on and is too bright, ensure your firmware is up to date, as recent updates include reduced display brightness.
- Problemas de actualización de firmware:
- Asegúrese de que el firmware file is named correctly (`spupdate.bin`) and placed in the root directory of the USB drive.
- Confirm the soundbar is in USB mode before inserting the flash drive.
- Si los problemas persisten, comuníquese con atención al cliente para obtener ayuda.
Especificaciones técnicas
| Característica | Especificación |
|---|---|
| Nombre del modelo | HiElite A21 |
| Tipo de altavoz | Barra de sonido |
| Configuración de canales de sonido envolvente | 2.1 |
| Potencia máxima de salida del altavoz | 200 vatios |
| Modo de salida de audio | Dolby Atmos, Surround |
| Tecnología de conectividad | Auxiliary, Bluetooth 5.3, HDMI eARC/ARC, Optical, USB |
| Alcance de Bluetooth | 10 metros |
| Diámetro del subwoofer | 5.25 pulgadas |
| Tecnología de conectividad de subwoofer | Cableado |
| Método de control | Remoto |
| Dimensiones del producto | 4.45" de profundidad x 16.38" de ancho x 2.36" de alto |
| Peso del artículo | 10.41 libras |
| Fuente de poder | Eléctrico con cable |
| Respuesta de frecuencia | 20 kHz |
| Fabricante | Hola, Will |
Garantía y atención al cliente
Your Hiwill HiElite A21 Soundbar comes with a Limited Warranty. For specific details regarding warranty coverage, please refer to the warranty information included in your package.
Hiwill is dedicated to providing lifetime friendly customer service. If you have any questions, require technical assistance, or need to obtain the latest firmware, please do not hesitate to contact our support team.
Para obtener más información y asistencia, visite el sitio web oficial Hiwill Store on Amazon.
