POLY 767F9AA

Manual del usuario de los auriculares estéreo USB-C Poly EP 320

Model: 767F9AA

Introducción

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Poly EP 320 Stereo USB-C Headset. Designed for clear audio communication, this wired headset features a comfortable over-ear design and an integrated microphone, making it ideal for various communication needs.

Producto terminadoview

Poly EP 320 Stereo USB-C Headset, showing the over-ear design, adjustable headband, microphone boom, and USB-C cable.

Figura 1: The Poly EP 320 Stereo USB-C Headset. This image displays the headset's full profile, highlighting its single earcup with a soft cushion, the flexible microphone boom extending from the earcup, and the adjustable headband. The USB-C cable is visible extending from the earcup.

Configuración

Follow these steps to set up your Poly EP 320 Stereo USB-C Headset:

  1. Conectar los auriculares: Locate an available USB-C port on your computer, laptop, or compatible device. Insert the USB-C connector of the headset firmly into the port.
  2. Reconocimiento del sistema operativo: Your operating system (Windows, macOS, Linux, etc.) should automatically detect and install the necessary drivers for the headset. This process may take a few moments.
  3. Seleccionar como dispositivo predeterminado:
    • Ventanas: Go to "Sound Settings" (right-click the speaker icon in the taskbar) and ensure the Poly EP 320 is selected as the default playback and recording device.
    • Mac OS: Go to "System Preferences" > "Sound" and select the Poly EP 320 for both input and output.
  4. Ajustar ajuste: Place the headset on your head and adjust the headband for a comfortable and secure fit. Position the earcup over your ear.
  5. Posición del micrófono: Bend the microphone boom to position the microphone approximately 1-2 inches (2.5-5 cm) from your mouth for optimal voice clarity.

Instrucciones de funcionamiento

Once connected and configured, your Poly EP 320 headset is ready for use.

  • Reproducción de audio: The headset will automatically play audio from your connected device. Adjust volume using your device's system volume controls or within the application you are using.
  • Uso del micrófono: The integrated microphone is active when selected as the input device. Ensure the microphone is properly positioned for clear voice capture.
  • Gestión de llamadas: For communication applications (e.g., Zoom, Microsoft Teams, Skype), call controls are typically managed within the software interface. The headset provides audio input and output.

Mantenimiento

El cuidado adecuado prolongará la vida útil de sus auriculares:

  • Limpieza: Utilice un paño suave y seco para limpiar los auriculares. Para las almohadillas, utilice un paño ligeramente seco.amp cloth with mild soap can be used, but ensure they are completely dry before use. Do not use harsh chemicals or abrasive cleaners.
  • Almacenamiento: Cuando no los use, guarde los auriculares en un lugar limpio y seco, alejados de temperaturas extremas y de la luz solar directa. Evite que el cable se enrede.
  • Cuidado de cables: Do not pull on the cable to disconnect the headset. Always grasp the USB-C connector. Avoid sharp bends or kinks in the cable.

Solución de problemas

Si tiene problemas con sus auriculares, pruebe las siguientes soluciones:

ProblemaSolución
No hay sonido en los auriculares
  • Asegúrese de que el conector USB-C esté completamente insertado en el puerto.
  • Check your device's sound settings to confirm the Poly EP 320 is selected as the default playback device.
  • Sube el volumen de tu dispositivo.
  • Try connecting the headset to a different USB-C port or another device to rule out port issues.
El micrófono no funciona
  • Verify the microphone boom is positioned correctly near your mouth.
  • Check your device's sound settings to confirm the Poly EP 320 is selected as the default recording device.
  • Ensure the microphone is not muted within your communication application.
  • Test the microphone using your device's sound recorder or a different application.
La calidad del audio es mala
  • Ensure the USB-C connection is secure.
  • Cierre otras aplicaciones que puedan estar consumiendo recursos del sistema.
  • Verifique si hay daños físicos en el cable o los conectores.

Presupuesto

CaracterísticaDetalle
MarcaESCUELA POLITÉCNICA
Número de modelo767F9AA
ASINB0CZ2MSV4X
Código Postal197029428226
ColorNegro
Tipo de auricularesOver-Ear (Supra-Auricular)
Tecnología de conectividadCon cable (USB-C)
Características especialesMicrófono incluido
Dimensiones del artículo (largo x ancho x alto)17 x 15 x 5 centímetros
Peso del artículo200 gramos

Información de garantía

This Poly product is covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Poly webSitio. Conserve su recibo de compra como comprobante para reclamaciones de garantía.

Atención al cliente

For further assistance, technical support, or to inquire about replacement parts, please contact Poly customer support through their official website or the contact information provided in your product packaging. When contacting support, please have your product model number (767F9AA) and ASIN (B0CZ2MSV4X) ready.

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