Manual de usuario de la tarjeta de captura interna Elgato 4K Pro

Introducción

This manual provides instructions for the installation, operation, and maintenance of your Elgato 4K Pro Internal Capture Card. Please read this manual thoroughly before use to ensure proper setup and functionality.

Image: The Elgato 4K Pro Internal Capture Card, a PCIe card designed for high-performance video capture.

1. Configuración

1.1 ¿Qué hay en la caja?

• Elgato 4K Pro Internal Capture Card
• 8K HDMI Cable (200 cm | 78.7 in)
• Guía de instalación

1.2 Requisitos del sistema

• Operating System: Windows 10 64-bit (or higher)
• CPU: 8th generation Intel Core i5 (i5-6xxx) / AMD Ryzen 5 (or better)
• GPU: NVIDIA GeForce GTX 10xx (o superior)
• PCIe Slot: x4/x8/x16 slot (PCIe 2.0 or better recommended)

1.3 Instalación física

1. Apagar y desconectar: Asegúrese de que su computadora esté completamente apagada y desconectada de la fuente de alimentación.
2. Abrir la caja del PC: Retire el panel lateral de la carcasa de su computadora para acceder a la placa base.
3. Localice la ranura PCIe: Identify an available PCIe x4, x8, or x16 slot on your motherboard. Refer to your motherboard manual for slot identification.
4. Quitar el soporte: Unscrew and remove the metal bracket cover for the chosen PCIe slot on the back of your PC case.
5. Insertar tarjeta de captura: Carefully align the Elgato 4K Pro card with the PCIe slot and press firmly until it is securely seated.
6. Tarjeta segura: Screw the capture card's bracket to the PC case to hold it in place.
7. Cerrar la caja del PC: Vuelva a colocar el panel lateral de la carcasa de su computadora.
8. Conectar cables:
   • Connect your gaming console or source device to the HDMI EN port on the Elgato 4K Pro using the provided 8K HDMI cable.
   • Connect your display monitor to the SALIDA HDMI port on the Elgato 4K Pro. This provides lag-free passthrough for your gameplay.
9. Encendido: Enchufe y encienda su computadora.

Image: The Elgato 4K Pro installed in a computer's PCIe slot, showing its compact dimensions and the required PCIe x4/x8/x16 slot type.

1.4 Instalación del software

1. Descargar software: Visita la página oficial de Elgato websitiowww.elgato.com/downloads) and download the latest version of the Elgato 4K Capture Utility (4KCU) software.
2. Instalar software: Ejecute el instalador y siga las instrucciones en pantalla.
3. Reiniciar la computadora: After installation, restart your computer to ensure all drivers are properly loaded.
4. Verificar detección: Launch the 4K Capture Utility. Your Elgato 4K Pro should be detected, and you should see the video feed from your connected source device.

2. Operación

2.1 Basic Capture and Passthrough

The Elgato 4K Pro allows for 8K60 passthrough to your display while simultaneously capturing up to 4K60 HDR10 content. The passthrough feature ensures your gaming experience remains unaffected by the capture process, providing ultra-low latency.

Image: A gaming PC setup demonstrating the Elgato 4K Pro capturing high frame rate gameplay, emphasizing its role as a companion for competitive gaming.

2.2 Using Elgato 4K Capture Utility (4KCU)

4KCU is the dedicated software for managing your Elgato 4K Pro. It provides options for recording, streaming, and managing your captured content.

• Grabación: Click the record button to start and stop capturing video. You can configure resolution, frame rate, and quality settings within the software.
• Grabación de flashback: This feature allows you to save gameplay retroactively. Configure the buffer size in settings to capture moments you might have missed.
• Mezclador audio: Adjust audio levels for game sound, microphone, and other sources directly within 4KCU.
• Biblioteca: Access and manage your recorded videos and screenshots.

2.3 Integration with Streaming Software (OBS Studio, Streamlabs, etc.)

The Elgato 4K Pro is designed for seamless integration with popular streaming applications.

1. Agregar fuente de video: In your streaming software (e.g., OBS Studio), add a new "Video Capture Device" source.
2. Select Elgato 4K Pro: Choose "Elgato 4K Pro" from the list of available devices.
3. Configurar ajustes: Adjust resolution, frame rate, and audio settings as needed for your stream.
4. Multi-App Functionality: The 4K Pro can send its capture feed to multiple applications simultaneously, allowing you to record in 4KCU while streaming with OBS.

Image: The Elgato 4K Pro shown with various application logos, illustrating its capability to stream and record simultaneously to multiple platforms and apps.

2.4 Funciones avanzadas

• Variable Refresh Rate (VRR) Passthrough: Enjoy tear-free gameplay on compatible displays.
• True 10-bit HDR: Capture and passthrough HDR10 content for vibrant visuals.
• Captura de alta velocidad de cuadros: Record up to 1080p240 for ultra-smooth footage.

3. Mantenimiento

The Elgato 4K Pro is an internal component and requires minimal maintenance. Follow these guidelines to ensure its longevity:

• Keep PC Clean: Regularly clean the interior of your PC case to prevent dust buildup on the capture card and other components. Use compressed air for this purpose.
• Garantice un flujo de aire adecuado: Maintain good airflow within your PC case to prevent overheating, which can affect performance and lifespan.
• Actualizaciones de software: Keep the Elgato 4K Capture Utility and your graphics card drivers updated to the latest versions for optimal performance and compatibility.
• Tratar con cuidado: When handling the card, avoid touching the gold-plated PCIe connector pins or the HDMI ports directly.

4. Solución de problemas

If you encounter issues with your Elgato 4K Pro, refer to the following common solutions:

• Sin señal / Pantalla negra:
  • Verifique que todos los cables HDMI estén conectados de forma segura a los puertos IN/OUT correctos.
  • Ensure your source device (console, PC) is powered on and outputting video.
  • Check if your monitor supports HDMI 2.0 or higher for passthrough. Some older monitors may not be compatible with the card's output.
  • Confirm the Elgato 4K Pro is properly seated in its PCIe slot.
  • Pruebe con un cable HDMI diferente.
• El software no detecta la tarjeta:
  • Ensure the 4K Capture Utility is installed and updated.
  • Reinicie su computadora después de la instalación.
  • Verifique el Administrador de dispositivos en Windows para ver si la tarjeta se reconoce sin errores.
  • Ensure your motherboard has a compatible PCIe x4/x8/x16 slot and that the card is fully inserted.
• Retraso o tartamudeo en la captura/transmisión:
  • Verify your PC meets the minimum system requirements, especially CPU and GPU.
  • Cierre las aplicaciones en segundo plano innecesarias.
  • Actualice los controladores de su tarjeta gráfica.
  • Reduce the capture/stream resolution or frame rate in your software settings.
  • Ensure sufficient storage space for recordings, especially for high-resolution content.
• Problemas de audio:
  • Check audio settings in 4KCU or your streaming software to ensure the correct audio input is selected and levels are adjusted.
  • Verify your source device is outputting audio via HDMI.

For further assistance, please visit the Elgato support websitio o consulte sus foros comunitarios.

5. Especificaciones

Nota: las especificaciones están sujetas a cambios sin previo aviso.

6. Garantía y soporte

6.1 Información de garantía

Elgato products typically come with a limited manufacturer's warranty. For detailed information regarding the warranty period and terms for your Elgato 4K Pro, please refer to the warranty card included with your product or visit the official Elgato webSección de soporte del sitio.

Proof of purchase is generally required for warranty claims.

6.2 Atención al cliente

For technical support, driver downloads, software updates, and frequently asked questions, please visit the official Elgato support portal:

Soporte de Elgato Websitio

You can also find community forums and additional resources on the Elgato websitio.