Manual del usuario del gateway de acceso multiservicio VoIP NetVanta 6355 de ADTRAN

1. Introducción

The ADTRAN NetVanta 6355 is a versatile VoIP Multiservice Access Gateway designed to provide integrated voice and data services for businesses. This device combines the functionality of a router, firewall, and Voice over IP (VoIP) gateway, enabling efficient and reliable communication solutions. This manual provides detailed instructions for the installation, configuration, operation, and maintenance of your NetVanta 6355 gateway.

2. Información de seguridad

Please read all safety instructions carefully before installing or operating the device. Failure to follow these guidelines may result in injury or damage to the equipment.

• Asegúrese de que la fuente de alimentación coincida con el volumen.tagy los requisitos especificados en la etiqueta del dispositivo.
• No exponga el dispositivo al agua, la humedad o temperaturas extremas.
• Instale el dispositivo en un área bien ventilada para evitar el sobrecalentamiento.
• Only use accessories and cables approved by ADTRAN.
• No abra el dispositivo casing; delegue cualquier servicio a personal calificado.

3. Contenido del paquete

Verifique que su paquete contenga los siguientes elementos:

• ADTRAN NetVanta 6355 VoIP Multiservice Access Gateway
• Cable de alimentación
• Cable de consola (RJ-45 a DB-9)
• Rack Mount Ears (optional, may be included)
• Guía de inicio rápido (este documento sirve como manual completo)

4. Producto terminadoview

The NetVanta 6355 features a compact design with various ports and indicators for network connectivity and status monitoring.

This image displays the front panel of the ADTRAN NetVanta 6355, showing various ports and indicator lights. The device is a rectangular unit, typically rack-mountable, with a series of network ports and status LEDs visible on the front face.

4.1 Indicadores y puertos del panel frontal

• LED de encendido: Indica el estado de energía.
• LED de estado: Provide operational status for various modules and services.
• Puertos Ethernet: Multiple RJ-45 ports for LAN and WAN connections.
• Puerto de consola: Puerto serie RJ-45 para acceso de gestión local.
• Puertos de voz: FXS/FXO ports for connecting analog phones or PSTN lines (specific configuration may vary).

4.2 Panel trasero

• Entrada de energía: Conector para el cable de alimentación de CA.
• Tornillo de puesta a tierra: Para conexión a tierra opcional.

5. Configuración

5.1 Instalación física

1. Montaje en bastidor: If rack mounting, attach the provided rack ears to the sides of the NetVanta 6355 using the supplied screws. Secure the device into a standard 19-inch equipment rack.
2. Colocación de escritorio: If not rack mounting, place the device on a flat, stable surface, ensuring adequate ventilation around the unit.
3. Conexión de energía: Connect the power cord to the power input on the rear panel of the device and then to a suitable AC power outlet. Do not power on the device yet.

5.2 Conexiones de red

1. Conexión WAN: Connect your Internet Service Provider's (ISP) cable or DSL modem to the designated WAN Ethernet port on the NetVanta 6355.
2. Coneccion LAN: Connect your local network devices (computers, switches) to the LAN Ethernet ports.
3. VoIP Connections: If using analog phones, connect them to the FXS ports. If connecting to a PSTN line, use the FXO ports as required by your service provider.

5.3 Acceso a la configuración inicial

1. Acceso a la consola: Connect a computer to the console port using the provided console cable. Use a terminal emulation program (e.g., PuTTY, Tera Term) with settings: 9600 baud, 8 data bits, no parity, 1 stop bit, no flow control.
2. Encendido: Once all connections are secure, connect the power cord to the electrical outlet. The device will power on and begin its boot sequence.
3. Web Acceso a la interfaz: After the device boots, you may be able to access the web-based management interface via a default IP address (refer to ADTRAN documentation for the specific default IP, typically 10.10.10.1 or 192.168.1.1).

6. Instrucciones de funcionamiento

6.1 Configuración básica de red

The NetVanta 6355 can be configured via its Command Line Interface (CLI) through the console port or via its web-based Graphical User Interface (GUI). Refer to the ADTRAN OS documentation for detailed configuration commands and GUI navigation.

• Configuración WAN: Configure the WAN interface for your internet connection (e.g., DHCP, Static IP, PPPoE).
• Configuración LAN: Set up LAN IP addresses, subnet masks, and DHCP server settings for your internal network.
• Reglas del firewall: Configure security policies and firewall rules to protect your network.

6.2 VoIP Service Configuration

The NetVanta 6355 supports various VoIP protocols, including SIP and H.323. Configuration involves setting up voice trunks, dial plans, and registering with a VoIP service provider or IP PBX.

• SIP Trunking: Configure SIP server addresses, authentication credentials, and codec preferences.
• Dial Plans: Create rules for routing incoming and outgoing calls.
• Analog Phone Integration: Configure FXS ports for analog phone extensions.

7. Mantenimiento

7.1 actualizaciones de firmware

Verifique periódicamente el soporte de ADTRAN website for the latest firmware updates. Updating the firmware ensures optimal performance, security, and access to new features. Follow the instructions provided with the firmware package for a safe update process.

7.2 Limpieza

Keep the device clean and free from dust. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or aerosols directly on the device.

7.3 Consideraciones ambientales

Ensure the device operates within its specified temperature and humidity ranges. Avoid blocking ventilation openings.

8. Solución de problemas

8.1 Sin energía

• Verify the power cord is securely connected to both the device and the power outlet.
• Compruebe si la toma de corriente funciona enchufando otro dispositivo.
• Asegúrese de que el interruptor de encendido (si está presente) esté en la posición "ENCENDIDO".

8.2 Sin conectividad de red

• Verifique las conexiones del cable Ethernet a los puertos WAN y LAN.
• Verify the status of the corresponding port LEDs; they should be lit or blinking.
• Confirm IP address settings and subnet masks are correct.
• Restart the NetVanta 6355 and any connected network devices.

8.3 VoIP Call Issues

• Ensure the device is registered with your VoIP service provider or IP PBX. Check registration status in the device's management interface.
• Verify network connectivity to the VoIP server.
• Check dial plan configurations for correct call routing.
• Confirm codec compatibility between the gateway and the VoIP endpoint/server.

8.4 Restablecimiento de fábrica

A factory reset will restore the device to its default settings. This should only be performed as a last resort after backing up your configuration. Refer to the ADTRAN documentation for the specific factory reset procedure for the NetVanta 6355, as it typically involves a specific command via the console or a physical reset button sequence.

9. Especificaciones

10. Garantía y soporte

10.1 Garantía del producto

ADTRAN products typically come with a limited hardware warranty. For specific warranty terms and conditions applicable to your NetVanta 6355, please refer to the warranty card included with your product or visit the official ADTRAN websitio.

10.2 Soporte técnico

For technical assistance, troubleshooting, or further information, please contact ADTRAN Technical Support. You can find contact details, FAQs, and additional resources on the official ADTRAN support websitio: www.adtran.com/support.

When contacting support, please have your product model (NetVanta 6355) and serial number readily available.