soundcore V20i

Download the soundcore App

For FAQs and more support information, visit the soundcore website or download the soundcore app.

Scan for FAQs or to view the User Guide.

Download the soundcore app from Google Play or the App Store.

Search for "soundcore" in your app store.

• Get it on Google Play
• Download on the App Store

Wearing Your Earbuds

1. Insert the earbud into your ear.
2. Rotate the earbud to adjust the earhook for a secure and comfortable fit.
3. Ensure the earhook is positioned correctly around your ear.
4. Adjust the earhook to LV1 (Level 1) before placing the earbuds back into the charging case.

The earhooks are adjustable. When returning the earbuds to the case, they must be restored to LV1 (Level 1).

Powering On & Pairing

1. Take the earbuds out of the charging case.
2. The earbuds will automatically power on and enter pairing mode. The LED indicator on the earbuds will flash white.
3. On your device, search for "soundcore V20i" in the Bluetooth list and connect. Once connected, the LED indicator will turn solid white.
4. A successful connection is indicated by the earbuds appearing as "soundcore V20i" in your device's Bluetooth settings.

Earbuds will only power on when taken out of the case. When removed from the charging case, both earbuds will automatically power on.

Manual Pairing

1. With the earbuds in the charging case, press and hold the button on both earbuds for 3 seconds until the LED indicators flash white, indicating pairing mode.
2. On your new device, enable Bluetooth and select "soundcore V20i" from the list of available devices to connect.

Touch Controls

TWS (True Wireless Stereo) Mode

• Play/Pause: Double tap the right earbud (R x2).
• Next Track: Double tap the left earbud (L x2).
• Volume Up/Down: Tap and hold the left or right earbud for 2 seconds (L/R 2s).
• Voice Assistant: Double tap the left or right earbud (L/R x2).

Mono Mode

• Play/Pause: Double tap either earbud (x2).
• Volume Up/Down: Tap and hold either earbud for 2 seconds (2s).
• Voice Assistant: Double tap either earbud (x2).

Customize touch controls in the soundcore App.

18-Month Limited Warranty & Support

soundcore products come with an 18-month limited warranty. For support, contact soundcore via email or phone:

• Email: service@soundcore.com, support.mea@soundcore.com (Middle East & Africa Only), support@anker.com (Japan)
• Phone (US/Canada): +1 (800) 988 7973
• Phone (UK): +44 (0) 1604 936200
• Phone (DE): +49(0)69 9579 7960
• Phone (Japan): 03 4455 7823
• Phone (China): +86 400 0550 036
• Phone (Korea): +82 02-1661-9246
• Phone (Middle East & Africa): +971 529750842
• Phone (UAE): +971 8000320817
• Phone (KSA): +966 8008500030
• Phone (Kuwait): +965 22069086
• Phone (Egypt): +20 8000000826
• Phone (Australia): +61 3 8331 4800
• Phone (Türkiye): +90 (850) 460 14 14
• Phone (Russia): +8 (800) 511-86-23
• Phone (India): +91 18003138831 (12-month limited warranty for India)

Input: 5V = 0.52A

Output: 5V = 0.12A (0.06A per port)

Manufacturer: Anker Innovations Limited, Unit 56, 8th Floor, Tower 2, Admiralty Centre, 18 Harcourt Road, Hong Kong

EU and UK Importer: Anker Technology (UK) Limited, GNR8, 49 Clarendon Road, Watford, Hertfordshire, WD17 1HP, United Kingdom

Germany Importer: Anker Innovations Deutschland GmbH, Georg-Muche-Strasse 3, 80807 Munich, Germany

Earbud Models: Left Earbud Model: A3876L, Right Earbud Model: A3876R

FCC IDs: 2AOKB-A3876L, 2AOKB-A3876R

CAN ICES-003 (B) / NMB-003 (B)

IC IDs: 23451-A3876L, 23451-A3876R

The power delivered by the charger must be between minimum 0.005 Watts and maximum 5 Watts to achieve maximum charging speed.

Important Safety Instructions

Recycling and Disposal

♻ This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Follow local rules and never dispose of the product and rechargeable batteries with normal household waste. Correct disposal of old products and rechargeable batteries helps prevent negative consequences for the environment and human health.

♻ This symbol indicates "separate collection" for all batteries and accumulators. Danger of explosion if battery is incorrectly replaced. To reduce risk of fire, explosion or leakage of flammable liquid/gas, do not disassemble, crush, puncture, short external contacts, expose to temperature above 60°C (140°F), sunshine or like, expose to extremely low air pressure or dispose of in fire or water. Replace only with specified batteries.

High or low extreme temperatures that a battery can be subjected to during use, storage or transportation:

• During use: maximum 40°C (104°F)
• Storage: -20 - 45°C (-4 - 113°F)
• Transportation: 5 - 35°C (41 - 95°F)

Declaration of Conformity

Ⓒ This product complies with the radio interference requirements of the European Community.

Hereby, Anker Innovations Limited declares that this product is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.soundcore.com.

Maximum output power: 9.0dBm

Frequency band: 2.4G band (2.402GHz-2.480GHz)

Hereby, Anker Innovations Limited declares that this device is in compliance with The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023. For the Statement of Compliance, visit the website https://uk.soundcore.com/pages/psti-related.

FCC Statement

This product complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The following importer is the responsible party:

Company Name: Fantasia Trading LLC

Address: 5350 Ontario Mills Pkwy, Suite 100, Ontario, CA 91764

Telephone: +1 (800) 988 7973

IC NOTICE TO CANADIAN USERS

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.