EGO RM4000E Power Robotic Mower Instruction Manual

Ensure the robotic mower is placed on a level surface with at least 1.5 meters of clear space around obstacles.
Adjust the cutting height and width based on your lawn’s requirements.

Press the START button to begin operation.

Mowing Process

The robotic mower will navigate the lawn autonomously, mowing grass as it moves.
If the mower encounters obstacles or reaches the boundary, it will adjust its path accordingly.

Allow the mower to complete its mowing cycle before manually stopping it if needed.

Charging and Maintenance

Ensure the robotic mower is placed on the charging station when not in use to maintain battery levels.
Clean the blades and underside of the mower regularly to ensure optimal cutting performance.

Refer to the user manual for troubleshooting tips and maintenance schedule.

FAQ

Q: How do I adjust the cutting height of the robotic mower?
- A: The cutting height can be adjusted using the controls provided on the mower. Refer to the user manual for detailed instructions.
Q: Can the robotic mower operate in the rain?
- A: It is recommended not to operate the robotic mower in wet conditions to ensure safety and optimal performance.
Q: What should I do if the robotic mower gets stuck?
- A: If the mower gets stuck, carefully remove any obstacles and restart the mower following proper safety guidelines.

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NOTE: The following format is used in the Operator’s Manual to make it machine. Failure to follow all instructions listed below may result in

Easier to use:

electric shock, fire, and/or serious personal injury.

Text written in italics is a text that is shown in the LCD screen or is a reference to another section in the Operator’s Manual.
Text written in bold is one of the buttons on the product.

INTRODUCTION

Safety Alert

Product description (Fig. B)
NOTE: EGO regularly updates the appearance and function of the products, contact your EGO servicing dealer for latest product support.
The robotic mower has a built in battery and cuts the grass automatically, collection of grass is not necessary. The machine continuously alternates between mowing and charging during scheduled operation times. The movement pattern is random. The boundary wire controls the movement of the product within the work area. Sensors in the product detect when it is approaching the boundary wire. The front of the product always passes the boundary wire by a specific distance before the product turns around. When the product hits an obstacle or approaches the boundary wire the product selects a new direction.
All operation settings can be controlled from the LCD screen or EGO ConnectTM.
Mowing technique: The product is emission free, easy to use and saves energy. The frequent cutting technique improves the grass quality and reduces the need for fertilizers.
Find the charging station: The product operates until the battery charge is low or cutting schedule has completed, then the machine will automatically return to the charging station.
EGO ConnectTM
EGO ConnectTM is a mobile application that makes it possible to control the entire mowing process remotely. Refer to 9 EGO ConnectTM.
LCD screen
The LCD screen on the product shows all information and settings of the product.
To access the screen, push the STOP button.
Buttons on the product
START button: To start the operation of the product.
POWER button: To switch the product ON/OFF.
PARK button: To send the product to the charging station. Use LCD screen to set the park duration.
READ ALL INSTRUCTIONS!
WARNING: To ensure safety and reliability, all repairs and replacements should be performed by a qualified service technician.
WARNING: Be sure to read and understand all safety instructions in this Operator’s Manual, including all safety alert symbols such as ” DANGER, ” ” WARNING ,” and ” CAUTION ” before using this

Read & Understand Operator’s Manual
Activate the disabling device before maintenance. Keep hands and feet away from the blades.
Do not touch rotating blade.

Beware of thrown objects keep bystanders away.
Do not ride on the product. Keep hands and feet away from the blades. This product is in accordance with applicable EC directives This product is in accordance with applicable UK legislation. Waste electrical products should not be disposed of with household waste. Take to an authorized recycler.
Bluetooth®
Direct current (DC)
Class II Construction
Designed to be supplied from a separated extra-low voltage (SELV) power source
Cutting width

SMPS (Switch mode power supply unit)

SMPS incorporating a short-circuit-proof safety isolating transformer (inherently or non-inherently)

Use this device indoors only

Alternating current

Min

Minutes

IPX5

Ingress Protection Degree

Voltage

Watt

Ampere-hours

ROBOTIC MOWER — RM4000E

Kilogram

Meter

Centimeter

Millimeter

°C

Celsius

NOTE: The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, inc. and any use of such marks by EGO is under license.

SPECIFICATIONS

Power supply input/output Power supply power Low voltage cable length

Battery

Mean energy consumption Power consumption during cutting Average charging time Average mowing time Maximum slope for boundary wire Maximum slope for work area Minimum passage width Maximum boundary wire length Maximum distance to boundary wire Working capacity Cutting system Blade and screw kit model number Cutting width Cutting height adjustment range Cutting height adjustment increment

IP-classification

Robotic mower Charging station Power supply

Recommended operating and charging temperature

Recommended storage temperature

Mower Weight (w/o charging station)

RM4000E 100-240 V~/24 V DC 147 W 10 m Lithium-Ion 24 V / 10.0 Ah 23.2 kwh/month@4000 m2 36W ± 20% 110 min 240 min 20% (11.3°) 50% (26.6°) 60 cm 1000 m 40 m 4000 m² (±20%) 3 pivoted cutting blades AB1009R 24 cm 20-90 mm 5 mm/15 positions
IPX5
IPX4 IP56 (only for body)
-15°C – 55°C
-40°C – 70°C 15.1 kg

PACKAGE (FIG. A)

DESCRIPTION

1. Body 2. Contact Plate 3. LED Status Indicators 4. Cover 5. LCD Screen 6. PARK Button 7. STOP Button 8. START Button 9. POWER Button 10. Front Wheel 11. Rear Wheel 12. Blade 13. Skid Plate 14. Diagnostic Port (After-sale service only) 15. Carry Handle 16. HOME Button 17. Charging-status Indicator 18. Cover Release Button 19. Power Supply Port 20. Boundary Wire Terminal 21. Contact Plate 22. Charging Station Base 23. Power Supply 24. Screws (6) 25. Blade and Screw (3) 26. Low Voltage Cable 27. Measurement Gauge 28*. Stake 29*. Coupler 30*. Connector 31*. Loop Wire for Boundary Loop *Installation kits and accessories are SOLD SEPARATELY.

INSTALLATION

WARNING: Read and understand the safety instructions before you install the product.
CAUTION: Use original spare parts and installation materials. Inspect the product carefully to make sure that no breakage or damage occurred during shipping. If any parts are damaged or missing, please contact EGO Service Center.

ROBOTIC MOWER — RM4000E

1. Main components needed for installation
A robotic mower that mows the lawn automatically. A charging station, which has 2 functions:

3.2 To examine where to put the power supply

WARNING: Do not cut or extend the low-voltage cable. There is a risk of electrical shock.

To send control signals along the boundary wire so that the product can follow the wire to specific remote areas in the garden and can find its way back to the charging station.
To charge the product.

WARNING: The power supply cable and extension cable must be outside the work area to avoid damage to the cables.
NOTICE: Only use one low-voltage cable, and using more cables will affect product charging efficiency.

A power supply, which is connected to the charging station and a 100-240 V power outlet.
Loop wire, which is laid around the work area and around objects and plants that the product must not run into. The loop wire is used as boundary wire.
2. Preparations
CAUTION: Uneven lawn surface, or areas of standing water can cause damage to the product.
NOTE: Read through the Installation chapter before beginning the installation. How the installation is done affects how the product performs. It is therefore important to plan the installation carefully.
Make a blueprint of the work area and include all obstacles.

CAUTION: Make sure that the blades on the product do not cut the low-voltage cable.
CAUTION: Do not coil up the low voltage cable (Fig. E) or place below the charging station base. The coil causes interference with the signal from the charging station.
Put the power supply in an area with a roof and protection from the sun and rain.
Put the power supply in an area with good airflow.
Use a residual-current device (RCD) with a tripping current of maximum 30 mA when you connect the power supply to the power outlet.
3.3 To examine where to put the boundary wire

Make a mark on the blueprint where to put the charging station and the boundary wire.
Fill in holes in the lawn.
Cut the grass before you install the product. Make sure that the grass is maximum 10 cm high.

CAUTION: If the work area is adjacent to bodies of water, slopes, precipices or a public road, the boundary wire must be laid within physical barrier. The barrier must be min.15 cm in height and boundary wire clearance of 35 cm must be maintained.
CAUTION: Do not let the product operate on gravel.

3. Before the installation of the boundary wire
You can select to install the boundary wire with stakes or bury them. Both approaches can be combined in the same work area.
CAUTION: If you use a scarifier/dethatcher in the work area, bury the boundary wire to prevent them from damage.
3.1 To examine where to put the charging station

CAUTION: Do not make sharp bends when you install the boundary wire.
CAUTION: For careful operation, isolate all obstacles such as trees, roots and stones.
The boundary wire should be put as a loop around the work area. Sensors in the product detect when the robot approaches the boundary wire, and the robot selects another direction.

C-1 Front of charging station
C-2 Back of charging station
C-3 Left of charging station
C-4 Right of charging station
Keep at least 1.5 m free space in front of the charging station, 40 cm free space behind the charge station. Keep at least 35 cm free space from the boundary. Keep at least 1.5 m free space on the work area of the charging station (Fig. C).
NOTE: The RIGHT side of the charging station (C-4) as shown in Fig. C must be placed inside the cutting area.
Put the charging station near a power outlet. Put the charging station on a level surface (Fig. D). The charging station base must not be bent (Fig. D). If the work area has two parts separated with a steep slope, we recommend to put the charging station in the lower section. Put the charging station in an area with protection from the sun.

All parts of the work area must be max. 40 m from the boundary wire.
Ensure all angles formed by the boundary wire are 90° or larger.
Put the boundary wire around all of the work area. Keep clean along the boundary wire. Adapt the distance between the boundary wire and obstacles (Fig. F).
Put the boundary wire 35 cm (case 1) from an obstacle that is more than 5 cm high (Fig. G1).
Put the boundary wire 30 cm (case 2) from an obstacle that is 1-5 cm in high (Fig. G2).
Put the boundary wire 10 cm (case 3) from an obstacle that is less than 1 cm high (Fig. G3).
If you have a paving stone path that is in level with the lawn, put the boundary wire below the paving stone.
NOTE: If the paving stone is minimum 30 cm wide, use the factory setting for the Drive Past Wire function to cut all the grass adjacent to the paving stone. Refer to 10.6.1 Drive past wire.

ROBOTIC MOWER — RM4000E

Put the boundary wire around gate posts or fence posts to ensure 3.3.4 To make a secondary area (Fig. N)

adequate clearances are achieved, where boundary wire turns back on itself through a narrow passage of < 100 cm around a narrow obstacle (< 30 cm), use 100 cm straight section through passage as shown in Fig. H.

Make a secondary area (B) if the work area has 2 areas that are not connected with a passage. The work area with the charging station is the main area (A).

NOTE: The product must be manually moved between the main area

H-1 Gate/fence post

and the secondary area.

3.3.1 Passages (Fig. H)
H-2 Passage
A passage is a section that has boundary wire on each side and that connects 2 parts of the work area. The distance between the boundary wire on each side in the passage must be a minimum of 60 cm.
3.3.2 To put the boundary wire in a slope
The product can operate in 50% slopes. Slopes that are too steep must be isolated with the boundary wire. The gradient (%) is calculated as height per m.

Put the boundary wire around the secondary area (B) to make an island. Refer to 3.3.3 To make an island. But create the island outside main work area.
NOTE: The boundary wire must be put as 1 loop around all of the work area (A + B).
NOTE: When the product cuts grass in the secondary area, the secondary area mode must be selected. Refer to 10.5.1 To select the work area.
4. Installation of the product
4.1 To install the boundary wire

Example: 10 cm / 100 cm = 10% (Fig. K).
For slopes steeper than 50% inside the work area, isolate the slope with boundary wire.
For slopes steeper than 20% along the outer edge of the lawn, put the boundary wire 35 cm from the edge (Fig. L).
For slopes adjacent to a public road, put a barrier of min.15 cm in height along the outer edge of the slope. You can use a wall or a fence as a barrier.
3.3.3 To make an island (Fig. M)
If you make an island, put the boundary wire that runs to and from the island together.
CAUTION: Do not put a section of boundary wire across the other. The sections of boundary wire must be parallel not crossed.
CAUTION: Isolate or remove obstacles that are less than 5 cm in height. Isolate or remove obstacles that slope slightly, for example, stones, trees or roots. This will prevent damage to the blades of the product.
Use an island to isolate areas in the work area with the boundary wire. We recommend to isolate all fixing objects in the work area.
Some obstacles are resistant to a collision, for example, trees or bushes that are more than 5 cm in height. The product will collide with the obstacle and then select a new direction.
Put the boundary wire to and around the obstacle to make an island.
Put the 2 sections of boundary wire to and from the island close together. This will make the product run across the wire.
Put the 2 sections of boundary wire in the same stake. Refer to 5 To put the wire into position with stakes.

ROBOTIC MOWER — RM4000E

CAUTION: Do not put excess wire in a coil. The coil causes interference with the product.
1. Read and understand the instructions about the charging station. Refer to 3.1 To examine where to put the charging station.
2. Put the charging station in the selected area.
3. Put the boundary wire around all of the work area. Start and complete the installation behind the charging station. Put the front wire into the guide slot on the bottom of the station base. Pass both ends of boundary wire up through the opening in the back of the charging station.
4. Open the connector and put the boundary wire in the connector (Fig. P1).
5. Close the connector with a pair of pliers (Fig. P2).
6. Open the cover on the charging station by pressing the release button (Fig. P3).
7. Push the front connector onto the metal pin on the charging station with the mark “F”. Push the back connector onto the metal pin on the charging station with the mark “B” (Fig. P4).
NOTE: Remove excess cable with wire cutters.
4.2 To install the charging station
CAUTION: Do not put your feet on the charging station base.
WARNING: Make sure that the plugs of the low-voltage cable and the power supply are clean and dry before you connect them.
When connecting the power supply, only use a power outlet that is connected to a residual-current (RCD) device.
1. Connect the low-voltage cable to the charging station (Fig. Q1).
2. Connect the power supply to the low-voltage cable.
3. Put the power supply at a minimum height of 30 cm (Fig. Q2).
4. Connect the power supply cable to a 100-240 V power outlet.
NOTE: When the charging station is connected, it is possible to charge the product. Place the product in the charging station while the boundary wire is being laid. Switch ON the product. Do not continue with any product settings before the installation is completed.

5. Put the low-voltage cable in the ground with stakes or bury the cable. Refer to 5 To put the wire into position with stakes or 6 To bury the boundary wire.
6. Attach the charging station to the ground with the supplied 6 screws.
5. To put the wire into position with stakes
CAUTION: Make sure that the stakes hold the boundary wire against the ground. Cutting the Grass around the boundary prior to installing the boundary wire will make this process easier.
CAUTION: Cutting the grass too low right after installation can damage the wire insulation. Damage to the insulation may not cause disruptions until several weeks or months later.
1. Put the boundary wire on the ground. 2. Put the stakes at a maximum of 1 m distance from each other.
NOTE: Use additional pegs where gradient changes to ensure wire remains flat against ground (Fig. R).
3. Attach the stakes to the ground with a hammer or a plastic mallet.
NOTE: The wire is overgrown with grass and not visible after a few weeks.
6. To bury the boundary wire
Cut a groove in the ground with an edge cutter or a straight shovel, or use specialized cable laying machine Put the boundary wire 1-20 cm into the ground.
Your EGO Dealer can support with boundary wire installation.
7. To extend the boundary wire (Fig. S)
NOTE: Extend the boundary wire if it is too short for the work area. Use original EGO cable and couplers.
1. Disconnect the charging station from the power outlet. 2. Cut the boundary wire with a pair of wire cutters where it is
necessary to install the extension. 3. Add wire where it is necessary to install the extension. 4. Put the boundary wire into position. 5. Put the wire ends into a coupler.
NOTE: Make sure that you can see the ends of the boundary wire through the transparent area of the coupler.
6. Push down the cover on the coupler with adjustable pliers to attach the wires in the coupler.
7. Put the boundary wire into position with stakes. Coupler can be buried to ensure it does not come into contact with robot during mowing.
8. Connect the charging station to the power outlet.

8. After the installation of the product

8.1 To do a visual check of the charging station

Make sure that the LED status indicator on the charging station glows solid GREEN.

If the LED status indicator does not glow solid green, do a check of the installation. Refer to 4.2 To install the charging station and LED STATUS INDICATOR ON THE CHARGING STATION in this manual.
8.2. To charge the product

When the product is new or has been stored for a long period, the battery can be empty and needs to be charged before starting.

WARNING: Only charge the product using a charging station and a power supply which is intended for it. Incorrect use may result in electric shock, overheating or leakage of corrosive liquid from the battery. In the event of leakage of electrolyte flush with water and seek medical help if it comes in contact with the eyes etc.

1. Place the product in the charging station.
2. Slide the product in as far as possible to ensure proper contact between the product and the charging station.
3. The flashing GREEN on the charging station indicates that charging is in progress.
8.3 To define the basic settings

Before the product starts to operate for the first time, you must commission the machine and define the settings.

1. Push the STOP button to open the LCD screen cover.
2. Press the POWER button to switch ON the product.
3. Follow on screen prompts to define settings: language, safe & legal statements, country & time zone, unit format, pin setting, and cutting height setting.

NOTE: It is not possible to use 0000 as PIN code. 4. When commissioning is completed main menu will be displayed.

9. EGO ConnectTM

The product is compatible with EGO ConnectTM. All settings and mowing schedule can be set remotely using EGO ConnectTM.

NOTE: Make sure the Bluetooth® is enabled on mobile devices when using remote control function.

Your RM4000E has Long-range cellular connectivity and Short-range Bluetooth® connectivity.
9.1 To install EGO ConnectTM

1. Download EGO ConnectTM on your mobile device or scan QR Code below.

2. Create a new account in EGO ConnectTM. If you already have an account, skip to step 4.

ROBOTIC MOWER — RM4000E

EN 3. An e-mail will be sent to the registered e-mail address. Follow
the instructions in the e-mail to validate your account. 4. Log in to your EGO account in EGO ConnectTM. 9.2 To pair EGO ConnectTM and the product
Refer to 10.9.4 Bluetooth® pairing.
10. Product settings 10.1 To get access to the main menu
1. Push the STOP button to open the LCD screen cover. 2. Press the POWER button to switch ON the product. 3. Enter the PIN code and tap to confirm, and enter the
1st page of the main menu, tap to enter the 2nd page.

10.2 Main menu structure
The main menu contains 8 options: SCHEDULE CUT-HEIGHT OPERATION BOUNDARY SECURITY MESSAGE OTHERS GENERAL
The product has factory settings but the settings can be adapted to your specific work area.

Menu Structure Overview 1

Overview Weekly overview Set time

Daily segment 1

Daily segment 2

Schedule

24 Hours

Override

Cutting-height

48 Hours

72 Hours

Daily segment 3 Copy to Reset

All days

Mo Tu We Th Fr Sa Su

Operation

Work Area

Spiral-cut

Edge-cut

Main Area

2nd Area 1

Boundary

Systematic-cut Past Wire

Exit Station

ROBOTIC MOWER — RM4000E

Menu Structure Overview 2

Verify Pin Code

Security Enter Pin Code
Alarm Alarm Setting

Message

Geofence

Fault Display Fault Detail

Low

Medium High

Information Display Information Detail

Others

Rain Sensor

Headlights

SMS

Rain Sensor Setting

Light Schedule

Color Mode

SMS Setting

Always ON

Always OFF

Color Mode Setting Set Time Period
Light Time Setting

Bluetooth Bluetooth Pairing

General

Language

Region

Unit Format

Language Setting

Country&Time Zone

Unit Format Setting

Touch Tone

About

Touch Tone Setting About

Reset
Reset Setting

Update
Firmware Update

ROBOTIC MOWER — RM4000E

EN 10.3 Schedule Setting

10.3.1 To calculate the schedule setting
NOTE: The operation capacity is estimated based on flat and open area. You need to increase the time scheduled if the work area has lots of slopes or obstacles.
NOTE: The operating hours includes mowing, searching and charging time.
1. Calculate the area of your lawn in m2.
2. Divide the lawn area by the product area capacity, the result is the hours that the product must operate each day.
Example: A lawn of 2000 m2, area capacity of 167 m2/h
2000 m2 / 167 12 h

Days /week 7

Operating hours/day 12

Time Period 07:00 am 7:00 pm

10.3.2 To set the schedule
1. Do steps 1-3 in 10.1 To get access to the main menu.
2. Tap to enter SCHEDULE setting
3. Tap to enter WEEKLY OVERVIEW. 4. Tap + to enter SET TIME. 5. Select the suitable operating hours. 6. Tap or to select the day, and tap to enter DAILY
SEGMENT. The product can cut the grass 1-3 segments each day. 7. Tap to enter the time period setting and tap to confirm.
10.3.3 To copy the schedule setting
1. Repeat the step 1-4 in 10.3.2 To set the schedule. 2. Tap to copy the schedule setting. You can copy the schedule
settings day to day or for the full week. 3. Tap to confirm.
10.3.4 To reset the schedule setting You can remove all schedule settings and use the factory setting. The factory schedule setting lets the product operate all hours of each day of the week.
1. Repeat the step 1-4 in 10.3.2 To set the schedule. 2. Tap to reset the schedule settings and back to the factory
setting.

To cancel the override schedule

1. Tap

to enter OVERRIDE SCHEDULE.

2. Tap the selected hours and tap to confirm.

10. 4 Cutting Height Setting

The cutting height can be varied from 20-90 mm of 1-15 positions.

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap

to enter CUTTING HEIGHT SETTING.

3. Tap or to set the cutting height and tap

10. 5 Operation Mode Setting

to confirm.

10.5.1 To select the work area

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap

to enter the 1st page of the cutting mode setting

(tap to enter the 2nd page).

3. Tap

on the 1st page to select the work area and tap to

confirm.

Main area: Main area is the standard operating mode where the product mows and charges automatically. The default work area is main area.

Secondary area: Use Secondary area operating mode to cut secondary areas. You must move the product manually between the main area and the secondary area. The product cuts for a selected period of time or until the battery is empty.

NOTE: You must put the product manually in the charging station to charge the product when it is in a secondary area. The product will stay in the charging station when the battery is charged. You must select the main work area to restart the product.

10.5.2 Spiral cutting mode

The product cuts the grass in a spiral mode if the grass is longer in an area. Spiral cutting can be set in 5 levels of 1-5. Spiral cutting will trigger more frequently in setting levels.

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap

to enter the 1st page of the cutting mode setting.

3. Tap to set SPIRAL CUTTING mode.

4. Activate the spiral cutting mode, tap or to select the sensitivity level.

5. Tap to confirm.

10.3.5 To override schedule

10.5.3 Edge cutting mode

Any schedule settings can be temporarily overridden by selecting the override schedule. It is possible to override the schedule by selecting between 24 hours, 48 hours and 72 hours.

1. Repeat the step 1-2 in 10.3.2 To set the schedule.

2. Tap

to enter OVERRIDE SCHEDULE.

3. Tap the desired hours and tap to confirm.

The product will start cutting along the boundary wire of the lawn in every new cycle when in the edge cutting mode.

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap

to enter the 2nd page of the cutting mode setting.

3. Tap to enter EDGE CUTTING mode.

4. Activate the cutting mode and tap to confirm.

ROBOTIC MOWER — RM4000E

10.5.4 Systematic cutting mode

When in Systematic cutting mode the product will mow in parallel patterns.

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap

to enter the 2nd page of the cutting mode setting.

3. Tap to enter SYSTEMATIC-CUT mode.

4. Activate the cutting mode, and tap to confirm.

10.6 Boundary Setting

10.6.1 Drive past wire

This is the distance that the front of the product can move past the boundary wire. The factory setting is 30 cm. You can select a distance of 20-55 cm.

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap to enter BOUNDARY setting.

3. Tap

to enter DRIVE PAST WIRE setting.

4. Tap or to select the distance and tap to confirm.

10.6.2 Exit station

The product will back along the wire to the set distance and then depart to mow. You can set a distance of 20-999 cm. The factory setting is 20 cm.

1. Do steps 1-2 in 10.6.1 Drive past wire.

2. Tap

to enter SMART EXIT CHARGING STATION setting.

3. Enter the distance and tap to confirm.

10.7 Security Setting

You must enter the PIN code to access the security setting.

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap to enter the PIN code and tap the 1st page of the security setting, tap
PIN code

to confirm. Then enter to enter the 2nd page.

You can change the PIN code.

1. On the 1st page of the security setting tap PIN code. Then tap to confirm.

to change the

2. Enter the PIN code again to verify, tap to confirm.

Alarm setting

This function means that an alarm will sound if the product occurs some fault messages. You can set the alarm duration of 1-10 minutes. The default duration of alarm is 2 minutes.

You can activate or deactivate the ALARM SETTING.

You can activate or deactivate the Alarm When Lift only when the ALRM SETTING is activated.

To activate the alarm setting
1. On the 1st page tap to enter ALARM SETTING. 2. Activate the ALARM SETTING. Tap or to select the duration
of alarm.

3. Activate or deactivate the Alarm When Lift.

4. Tap to confirm.

Geofence setting

The geofence is the circle formed with the charging station as center point and the radius from the center point to the current position.
You can set sensitivity level of low (500 m), medium (250 m) and high (100 m). The higher level of Geofence sensitivity, the easier the alarm starts.
1. On the 2nd page tap to enter GEOFENCE SETTING. 2. Activate the geofence setting. 3. Tap the sensitivity level and tap to confirm.
10.8 Messages

In this menu the previous fault and information messages can be found.

10.8.1 Fault message

Messages shown in the display are the actual fault. The newer alarms are listed at the top. To the fault messages there are tips and advice to help to rectify the fault. Refer to FAULT MESSAGES LIST in this manual.

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap

to enter MESSAGES.

3. Tap to display FAULT MESSAGES. Tap or to scan the other fault messages.
4. Tap the selected fault message to display the fault detail.

10.8.2 Information message

Messages shown in the display not caused by an actual fault are instead saved under the Info messages heading. For more information concerning the possible caused of each message, refer to INFORMATION MESSAGES LIST in this manual.
1. Do steps 1-2 in 10.8.1 Fault information to enter the message menu.
2. Tap to display INFORMATION MESSAGES. Tap or to scan the other information messages.
3. Tap the selected information message to display the information detail.
10.9 Others setting

10.9.1 Rain sensor setting

When rain is detected, the robot returns to the charging station and restarts until the rain sensor is dry and delay time is over. You can set the delay time of 0-240 minutes. The default delay time is 180 minutes.
1. Do steps 1-3 in 10.1 To get access to the main menu.
2. Tap to enter the 1st page of the others setting, tap to enter the 2nd page.
3. Tap to enter RAIN SENSOR SETTING.
4. Activate the rain sensor setting. Set the delay time and tap to confirm.

ROBOTIC MOWER — RM4000E

EN 10.9.2 Headlight setting
10.9.2.1 To set the schedule for the headlight

1. Do steps 1-2 in 10.9.1 Rain sensor setting to enter the 1st page of the others setting.

2. Tap to enter HEADLIGHT SETTING.

3. Tap

to enter LIGHT SCHEDULE. Select between Always

ON, Always OFF or Set Time Period.

4. When selecting Set Time Period, you can set detailed time period and tap to confirm.

10.9.2.2 To set color mode setting

1. Do steps 1-2 in 10.9.2.1 To set the schedule for the headlight to enter the headlight setting.

2. Tap to enter COLOR MODE SETTING. 3. Tap and activate Flashes when fault alert, and select Light Color. 4. Tap to confirm.

10.9.3 SMS setting

The SMS function sends you an SMS when the product is moved out of the GeoFence.

1. Do steps 1-2 in 10.9.1 Rain sensor setting to enter the 2nd page of the others setting.

2. Tap

to enter SMS SETTING.

3. Tap Use SMS and ADD+ to set your phone number with country code, for example +49 172 12345678, Tap to confirm.

10.9.4 Bluetooth® pairing

EGO ConnectTM app is always connected to your product as long as the mobile device has connection with the mobile network, the product is charged and the LCD screen is turned ON and the product has been previously paired with your account.

To pair EGO ConnectTM and the product

1. Do steps 1-2 in 10.9.1 Rain sensor setting to enter the 2nd page of the others setting.

2. Tap to enter BLUETOOTH PAIRING. 3. Follow the instructions in EGO ConnectTM to “add tool”.

NOTICE: The LED Status Indicator on the product will flash blue during pairing.

The LED Status Indicator on the product will glow solid blue when the product is connected to your mobile device via Bluetooth®.
10.10 General

In GENERAL you can change the general settings of the product.

10.10.1 To set language

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap 3. Tap 4. Tap

to enter the 1st page of the general setting. to enter LANGUAGE setting. or to select language and tap to confirm.

ROBOTIC MOWER — RM4000E

10.10.2 To set country & time zone

1. Do steps 1-2 in 10.10.1 To set language.

2. Tap to enter COUNTRY & TIME ZONE setting.
3. Tap or to select COUNTRY & TIME ZONE and tap the to confirm.

10.10.3 To set unit format

1. Do steps 1-3 in 10.1To get access to the main menu.

2. Tap

to enter the 1st page of the general setting, then tap

to enter the 2nd page.

3. Tap to set UNIT FORMAT and tap to confirm.

10.10.4 To set touch-tone

The robot will beep when clicking on the screen after enabling touchtone ON.

1. Do steps 1-2 in 10.10.3 To set unit format to enter the 2nd page of the general setting.

2. Tap to enter TOUCH-TONE setting. 3. Activate the touch-tone and tap the to confirm.

10.10.5 The About menu

The ABOUT menu displays information about the product.

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap

to enter the 1st page of the general setting, then tap

twice to enter the 3rd page of the general setting.

3. Tap to display ABOUT menu information.

10.10.6 To reset user setting

1. Do steps 1-2 in 10.10.5 The About menu to enter the 3rd page of the general setting.

2. Tap to enter RESET USER SETTINGS. 3. Tap to confirm. 4. Enter PIN Code to reset settings.

10.10.7 To update firmware

1. Do steps 1-3 in 10.1 To get access to the main menu.

2. Tap

to enter the 1st page of the general setting, then tap

thrice to enter the 4th page of the general setting.

3. Tap to enter FIRMWARE UPDATE. 4. Follow on screen instruction to update firmware version.

NOTE: Firmware update can be updated from EGO ConnectTM. You will be prompted when update becomes available.

OPERATION

WARNING: Read the safety instructions carefully before you start the product.
WARNING: Keep your hands and feet away from the rotating blades. Never put your hands or feet close to or under the product when the motor is running.

WARNING: Do not use the product when persons, especially.

WARNING: Do not use the product when persons, especially children, or animals, are in the work area.

BEFORE STARTING THE PRODUCT

1. Make sure the product charge is more than 50% for the first time.
2. The LED status indicator on the charging station must show a solid or flashing GREEN for a correct installation.
3. The product operates within the set schedule, refer to 10.3.2 To set the schedule (pressing the START button outside of scheduled work times will mean machine remains in station until next schedule operation).The product operates immediately if setting the override schedule, refer to 10.3.5 To override schedule.
4. Make sure the product is in the selected work area, refer to 10.5 Operation Mode Setting.
5. Make sure the product is within the boundary wire.

TO START THE PRODUCT

1. Push the STOP button to open the LCD screen cover.
2. Press the POWER button to switch ON the product.
3. Enter the PIN code.
4. Press the START button and close the cover.

NOTE: Always press the START button before closing the cover to start the product.
NOTE: Before the first operation the machine needs to complete the mapping cycle.

TO PARK THE PRODUCT

The product stays in the charging station for set park time and then automatically goes back to the usual operation as per schedule.

1. Press the PARK button to enter park mode.
2. Tap to set park time.
3. Tap to confirm.

TO STOP THE PRODUCT

Push the STOP button to make the product and the cutting motor stop.

TO SWITCH OFF THE PRODUCT

1. Push the STOP button to open the LCD screen cover.
2. Press the POWER button for more than 2 seconds to switch OFF the product.

NOTE: You can also press the POWER button for more than 4 seconds to switch off the product forcedly if you do not enter the PIN code.

TO RECALL THE PRODUCT TO THE CHARGING STATION

When pressing the HOME button on the charging station the LED status indicator on the charging station will flash quickly for 3 times and the product will return to near the charging station.

MAINTENANCE

children, or animals, are in the work area.

BEFORE STARTING THE PRODUCT
1. Make sure the product charge is more than 50% for the first time.

WARNING: To avoid serious personal injury, always switch off the mower, and ensure that all moving parts have come to a complete standstill, before cleaning, performing any maintenance or transporting the mower.

2. The LED status indicator on the charging station must show a solid or flashing GREEN for a correct installation.

WARNING: When servicing, use only identical replacement parts. Use of any other parts may create a hazard or cause product damage.

3. The product operates within the set schedule, refer to

To ensure safety and reliability, all repairs should be performed by a

10.3.2 To set the schedule (pressing the START button outside qualified service technician.

of scheduled work times will mean machine remains in station until next schedule operation).The product operates immediately if setting the override schedule, refer to 10.3.5 To override

WARNING: Always wear protective gloves when performing any maintenance on the product blades.

schedule.

For better operation and longer service life, make sure to clean the

4. Make sure the product is in the selected work area, refer to

product regularly and replace worn parts.

10.5 Operation Mode Setting.

When the product is first used, the blades should be inspected once a

5. Make sure the product is within the boundary wire.

week.

TO START THE PRODUCT
1. Push the STOP button to open the LCD screen cover. 2. Press the POWER button to switch ON the product. 3. Enter the PIN code. 4. Press the START button and close the cover.
NOTE: Always press the START button before closing the cover to start the product.

It is important that the blades rotate easily. The edges of the blades should not be damaged. The lifetime of the blades varies immensely and depends on for instance:
Operating time and size of the work area.
Type of grass and seasonal growth.
Soil, sand and use of fertilizers.
The presence of objects such as cones, windfalls, toys, tools, stones, roots and the like.

NOTE: Before the first operation the machine needs to complete the mapping cycle.

TO PARK THE PRODUCT

The product stays in the charging station for set park time and then automatically goes back to the usual operation as per schedule.

1. Press the PARK button to enter park mode.

2. Tap 3. Tap

to set park time. to confirm.

NOTE: Working with blunt blades gives a poorer mowing result. The grass is not cut cleanly and more energy is needed resulting in the product not mowing such a large area.
Clean the product
CAUTION: Never use a high-pressure washer to clean the product or charging station. Never use solvents for cleaning.
Chassis and blades
Inspect the blades once a week.

TO STOP THE PRODUCT
Push the STOP button to make the product and the cutting motor stop.
TO SWITCH OFF THE PRODUCT

1. Switch off the product.
2. Lift the product onto its side.
3. Clean the blades and chassis using a dish brush. At the same time, check that the blades are intact and rotates freely.

1. Push the STOP button to open the LCD screen cover. 2. Press the POWER button for more than 2 seconds to switch OFF
the product.
NOTE: You can also press the POWER button for more than 4 seconds to switch off the product forcedly if you do not enter the PIN code.
TO RECALL THE PRODUCT TO THE CHARGING STATION
When pressing the HOME button on the charging station the LED status indicator on the charging station will flash quickly for 3 times and the product will return to near the charging station.

To clean the wheels
The product does not operate satisfactorily in slopes if the wheels are blocked with grass.
Use a soft brush to clean the wheels
To clean the body of the product
Use a moist cloth and a weak soap solution to clean the body of the product.
To clean the charging station
WARNING: Disconnect the power supply from the power outlet before maintenance.

ROBOTIC MOWER — RM4000E

EN CAUTION: Do not use a high-pressure washer or running water to
clean the charging station.

TRANSPORTING AND STORING
Fully charge the product.

NOTE: The product cannot enter the charging station if there are objects in the charging station. Clean the charging station regularly.

Switch off the product. Clean the product.

Remove grass, twigs and other objects from the charging station.

Keep the product in a dry, frost free space indoors in winter.

Replace the blades
WARNING: You must replace the screws when you replace the blades. The used screws can wear quickly and make the blades come loose, this can cause serious injury.

Keep the product with all wheels on level ground during storage.
If you keep the charging station indoors, disconnect and remove the power supply and all the connectors from the charging station. Put the end of each connector wire in a connector protection box.

Replace worn or damaged blades for a safe operation. Replace the blades regularly for a satisfactory cut result and a low energy use. All 3 blades and screws must be replaced at the same time to get a balanced cutting system.
To replace the blades (Fig. T)
1. Push the STOP button.
2. Switch OFF the product.
3. Turn the product upside down. Put the product on a soft and clean surface to avoid scratching the product.

How to lift and move the product (Fig. U)
WARNING: The product must be switched off before lifting it.
CAUTION: Do not lift the product when it is parked in the charging station. It can damage the charging station and/or the product. Push the STOP button and pull the product out of the charging station before lifting it.
To safely move from or within the work area:
1. Push the STOP button to stop the product.

4. Rotate the skid plate so that its holes align with the screws for the blade.

2. Press the POWER button for 2 seconds to switch OFF the product.

5. Remove the 3 screws with a flat-head or Philips screwdriver not included.

3. Carry the product by the carry handle with the blade disc away from the body.

6. Remove the 3 blades. 7. Attach 3 new blades and screws. 8. Make sure that the blades can pivot freely.

PROTECTING THE ENVIRONMENT
Do not dispose of electrical appliances as unsorted municipal waste, use separate collection facilities.

Battery
CAUTION: Charge the battery fully before you put the product into storage. If the battery is not fully charged it can cause damage to the battery.
If the operating time of the product is shorter than usual between charges, this means that the battery is at the end of its life cycle. Replace the battery to extend the operating time.

Contact your local government for information regarding the collection systems available.
If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.

NOTE: The battery life is related to the length of the season and how many hours a day the product operates. A long season or many hours of operation a day means that the battery must be replaced more regularly. Take your product to your EGO center service for battery replacement.

ROBOTIC MOWER — RM4000E

TROUBLESHOOTING

FAULT MESSAGES LIST
The list below shows a number of fault messages shown on the LCD screen of the product and your EGO ConnectTM. Contact EGO service center if the same message appears often.

LCD Screen

Action

1. Check the LED on top of charging station.

Lost boundary signal

2. NO LED: charging station is not powered. Check socket is powered, and that adapter and cable are connected and free from damage.
3. RED LED: break in boundary wire. Check boundary wire connections to charging station and check for visible damage to boundary wire loop.

Robot out of boundary

4. GREEN LED: charging station status OK. See user manual, or mobile app for instruction to generate new loop signal.
1. Make sure the connections between boundary wire and charging station are connected correctly and that connections have not been crossed.
2. Make sure the boundary wire is not located on steep slope.

3. Move robot back to working area.

Robot trapped

Check work area for unexpected obstruction. TIP: Avoid placing obstacles in the work area that may restrict robot access.
1. Check the LED on top of charging station.
2. NO LED: charging station is not powered. Check socket is powered, and that adapter and cable are connected and free from damage

Return error Docking error

3. RED LED: break in boundary wire. Check boundary wire connections to charging station and check for visible damage to boundary wire loop.
4. GREEN LED: charging station status OK. Move the robot back to station and start it. The robot will automatically start working after the signal is regenerated.
5. Restart Robot and Base station. TIP: Ensure charging station remains fixed in place as per installation.
1. Remove any obstacles around the charging station.
2. Clean base board of the station and wheels on robot.
3. Make sure the station is installed on a flat surface and remains fixed in place as per installation.
4. Make sure the boundary wire is installed as instructions. 5. Cut power and restart station.

ROBOTIC MOWER — RM4000E

EN LCD Screen

Action

Exit error

1. Remove any obstacles around the charging station. 2. Clean base board of the station and wheels on robot.

1. Turn off the Robot.

Left drive motor error

2. Check drive wheels, remove any obstruction.

3. Let robot cool and restart.

1. Turn off the Robot.

Right drive motor error

2. Check drive wheels, remove any obstruction.

3. Let robot cool and restart.

1. Turn off the Robot

Mowing motor error

2. Check cutting disc, remove grass or other obstruction. 3. Let robot cool and restart.

TIP: If grass is long, increase cutting height, and reduce over time.

Height adjustment motor error

1. Turn off the Robot. 2. Check cutting disc and chassis, remove any obstruction. 3. Let robot cool and restart.

1. Turn off the Robot.

Imbalanced cutting system 2. Check cutting disc and blades for damage or obstruction.

3. Replace missing or damaged blades as per user instructions.

Area setting issue

Check whether the area setting is consistent with the actual situation.

Robot lifted Robot tilted Robot turned over Robot collision PIN incorrect (already have) Robot stolen

Place robot in work area. Place robot in work area. Check max slope in work area does not exceed machine capability as stated in installation instructions. Place robot in work area. Check max slope in work area does not exceed machine capability as stated in installation instructions. Collision: Check work area for unexpected obstruction. PIN incorrect. Retrieve password using APP or contact local dealer. Distance between robot and station is off limit. Check if it is stolen.

ROBOTIC MOWER — RM4000E

INFORMATION MESSAGES LIST

The list below shows a number of information messages shown on the LCD screen of the product and your EGO ConnectTM.

LCD Screen

Action

Mapping failure

In main area, make sure the robot start mapping from station. Make sure not to interfere or move the robot during mapping. Do not move the station during mapping.
1. Restart mapping via EGO ConnectTM.
2.The robot will work until next week and restart mapping automacially.

2nd area mowing finished

Secondary Area Complete. Place robot in next area or return to primary area and resume mowing.

2nd area mowing low power Battery Low. Secondary Area Incomplete. Return Robot to charging station.

GPS locating failure

GPS Error. Power off and Restart Robot. If problem persists please contact local dealer.

Download failure Verification failure Version failure

Move robot to open area, make sure LTE signal is good on robot display.
Try download again. Contact local dealer if problems not solved. Restart robot. Contact local dealer if problems not solved.

SYMPTOMS
If your product does not work as expected above list, follow the symptoms below. Contact EGO service center if you still cannot find the reason for the fault.

Problem No respond when touching the LCD screen. The product has difficulty docking.
The product slips when docking. The product runs at the wrong time.
The product vibrates.
The product runs, but the blades do not rotate.

Cause 1. The LCD screen is damaged. 1. The boundary wire is not laid in a long
straight line that is far enough out from the charging station.
2. The charging station is on a slope or not on a level surface.
3. The charging station is not firmly installed.
Wet grass and muddy stuck to the rear wheel lead to the product to slip.
1. The starting and stopping times for mowing are incorrect.
2. The product clock needs to be set.
1. Damaged blades lead to imbalance in the cutting system.
2. Too many blades in the same position lead to imbalance in the cutting system.
3. Missing blade in mounting position lead to imbalance in the cutting system.
1. The product searches for the charging station, or is reversing out of the charging station.
2. The mowing motor is damage.

Solution
1. Contact EGO service center.
1. Check that the charging station has been installed correctly. Refer to 4.2 To install the charging station.
2. Place the charging station on a surface that is entirely level. Refer to 3.1 To examine where to put the charging station.
3. Check if the six screws fixed on the station are loose.
Clean the wheels.
1. Reset the start time and stop time settings for mowing. Refer to 10.3.2 To set the schedule.
2. Set the clock. Refer to 10.10.2 To set country & time zone.
1. Inspect the blades and screws and replace them if necessary.
2. Check that only one blade is fitted at each screw.
3. Check that the three blades are installed in each mounting position.
1. No action. The blade disc does not rotate when the product is searching for the charging station.
2. Contact EGO service center.

ROBOTIC MOWER — RM4000E

EN Problem

Cause

Solution

The product mows for shorter periods than usual between charges.

1. Grass or other foreign object blocks the blades.
2. The battery is spent.
3. Dull blades. More energy is needed when cutting the grass.

1. Remove and clean the chassis and blades. 2. Contact EGO service center. 3. Replace the blades.

Short mowing and charging times.

The battery is spent.

Contact EGO service center.

The product often moves in circles or spirals.

Spiral cutting is a natural part of the product’s movement pattern.

Adjust the intensity of spiral cutting.
This function can be disabled if necessary. Refer to 10.5.2 Spiral cutting mode.

The product returns to the charging station during mowing.

The rain sensor switch is triggered unintentionally.

Check the rain sensor switch. This function can be disabled if necessary Refer to 10.9.1 Rain sensor setting.

1. The product works too few hours per day.

1. Increase the mowing time. Refer to 10.3.2 To set the schedule.

2. The work area is too large.

2. Try limiting the work area or extending the schedule. Refer to 10.3.2 To set the schedule.

Uneven mowing results

3. Dull blades
4. Long grass in relation to the set cutting height.

3. Replace all the blades and screws.
4. Increase the cutting height and then successively lower it.

5. Accumulation of grass by the blades or around the motor shaft.

5. Check that the blades rotate freely and easily. If not, screw off the blades and remove grass and foreign objects.

LED STATUS INDICATOR ON THE CHARGING STATION
The LED status indicator on the charging station must show a solid or flashing GREEN for a correct installation. If not, follow the below instructions:

LED Status Indicator Solid GREEN

Meaning Good signal. The product is not charging.

Action No action.

Flashing GREEN

Good signal. The product is charging.

No action.

Solid RED Flashing RED No LED

The product is not charging. The boundary wire is not connected to the charging station. The product is not charging. Damage in the boundary wire. The product is in charging. The boundary wire is not connected to the charging station. The product is charging. Damage in the boundary wire.
The charging station is not powered.

Make sure that the boundary wire is correctly installed in the charging station. Refer to 4.1 To install the boundary wire.
Find out where the damage is. Replace the damaged section with new boundary wire.
Make sure that the boundary wire is correctly installed in the charging station. Refer to 4.1 To install the boundary wire.
Find out where the damage is. Replace the damaged section with new boundary wire.
Check socket is powered, and that adapter and cable are connected and free from damage.

ROBOTIC MOWER — RM4000E

LED Status Indicator

Meaning

Action

Solid YELLOW

The charging station is updating via the product and the Bluetooth® has not been connected.

No action required.

Flashing YELLOW

The charging station is updating via the product and the Bluetooth® has been connected.

No action required.

LED STATUS INDICATOR ON THE PRODUCT
The LED status indicator in front of the product shows the current status:

Indicator

Meaning

Solid LED color

Robot is working properly.

Flashing BLUE Solid BLUE

The Bluetooth® is pairing. The Bluetooth® pairing is successful.

Flashing RED

Robot has detected a fault.

Flashing YELLOW

The STOP button has been pressed.

Action
No action required. The LED color depends on the setting in 10.9.2.2 To set color mode setting.
No action required.
No action required.
Check LCD screen/EGO ConnectTM App for error notification. Clear the error by pressing the STOP button, and then activate the product by pressing the START button.
Press the START button and close the cover.

WARRANTY

EGO WARRANTY POLICY

Please visit the website egopowerplus.eu for full terms and conditions of the EGO Warranty policy.

Documents / Resources

EGO RM4000E Power Robotic Mower [pdf] Instruction Manual
RM4000E Power Robotic Mower, RM4000E, Power Robotic Mower, Robotic Mower, Mower

References

User Manual

EGO RM4000E Power Robotic Mower

Product Usage Instructions

FAQ

INTRODUCTION

SPECIFICATIONS

DESCRIPTION

INSTALLATION

OPERATION

MAINTENANCE

TROUBLESHOOTING

WARRANTY

Documents / Resources

References

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