dji Terra Reconstruction Error and Operation Suggestions
Product Information
DJI Terra
DJI Terra is a software program that allows users to create 3D models and maps from aerial images. It offers advanced features such as reconstruction, terrain analysis, and crop management.
Product Usage Instructions
DJI Terra Reconstruction Error and Operation Suggestions
If you encounter an error while using DJI Terra, follow these steps to troubleshoot:
Step 1: Perform operations based on the instructions prompted in the dialog box
If you are using version 3.5.0 or later, follow the instructions that appear in the dialog box when an error occurs.
Step 2: Export the error log
If you are using version 3.5.0 or later, click the “Export Log” button on the pop-up dialog box to export the error log.
Error Codes and Messages
Refer to the following table for error codes and messages, along with operation suggestions.
| Error Code | Error Message | Operation Suggestion |
|---|---|---|
| General 0001 | No usage permissions for this function | Use the license containing this feature |
| General 0004 | NVIDIA graphics card (4GB or above) required | Please check if the graphics card configuration of the computer meets the requirements |
| General 1001 | Invalid permissions | Check whether the license is successfully bound; Check whether the license is within the validity period |
| General 1002 | JSON file read error | Check the task JSON file input, and check whether each planning the region of interest to remove the edge region and perform the reconstruction again. |
| General 1003 | NVIDIA graphics card not detected | Please check if the graphics card configuration of the computer meets the requirements |
| General 1004 | DMV file read error | Perform the reconstruction of Aerotriangulation again; Check if the disk space of the cache directory is sufficient; If it is a cluster reconstruction, check whether the local area network connection is normal, whether the shared directory storage space is sufficient, and whether the local temporary storage directory space of the worker device is sufficient. |
| General 1005 | FILE_System_ERROR | If it is a cluster reconstruction, check whether the local area a network connection is normal, whether the shared directory storage space is sufficient. |
| General 1007 | Aerotriangulation block splitting error. | Check available memory space or reduce the distance to Ground/Subjects. |
| General 2001 | Structure from motion (SFM) failed. | Check whether the imported image is damaged, and the image thumbnail can be viewed in the folder where the image is stored to check whether the image is abnormal (all black, failure to display, the image seriously overexposed or underexposed); The imported image can not be a thumbnail; Check whether there is a common view the area between images to ensure sufficient overlap rate; In case of adding GCPs or image POS data, please check whether the coordinate the system is set correctly, whether the marked points of the control point is correct, whether longitude and latitude order is correct, and whether the POS accuracy and control point accuracy is correct (the accuracy setting cannot be 0). |
| General 2002 | Image correction (distortion and color correction) failed | Check if the disk space of the cache directory is sufficient; If it is a cluster reconstruction, check whether the local area network connection is normal, whether the shared directory storage space is sufficient. |
| General 2003 | Reconstruction densification failed | Check if the graphics card has a memory greater than 4 GB; Try planning the region of interest to remove the edge region and perform the reconstruction again. |
| General 2004 | Grid reconstruction failed | Check if the disk space of the cache directory and shared directory (cluster) is sufficient; Try planning the region of interest to remove the edge region and perform the reconstruction again. |
| General 2005 | Scene divide error | Try planning the region of interest to remove the edge region and perform the reconstruction again. |
DJI Terra Reconstruction Error and Operation Suggestions ( Frequent updates are available)
In case of an error, there are three ways to troubleshoot errors by yourself:
- Perform operations based on the instructions prompted in the dialog box (applicable to v3.5.0 and later versions)
- Click the Export Log button on the pop-up dialog box (applicable to v3.5.0 and later export the error log of the mission to the selected folder (file name of the error log: mission name_error.log). Search the keyword exit with and the number after the keyword is the error code. Perform operations provided in the following table based on error codes.
- Find the time log of the mission, search the keyword [ runPicMapGen exit ], and the number after the keyword is the error code. Perform operations provided in the following table based on error codes. The log can be obtained in the following ways:
- Open storage path: C: Users \\<Computer User App Data Roaming DJI Terra log
- Run DJI Terra and open the log storage path via the shortcut Ctrl+Alt+L.
If the issue persists after using the above three methods, contact DJI Support.
| Error code | Error message | Operation suggestion |
| General | ||
| 0001 | No usage permissions for this function | 1. Use the license containing this feature |
| 0004 | NVIDIA graphics card (4GB or above)
required |
1. Please check if the graphics card configuration of the
the computer meets the requirements |
|
1001 |
Invalid permissions |
1. Check whether the license is successfully bound;
2. Check whether the license is within the validity period. |
|
1002 |
JSON file read error |
1. Check the task JSON file input, check whether each keyword is completely consistent with the sample document, and whether all necessary fields exist;
2. Check the message prompt of the last output of the log file. |
|
1003 |
NVIDIA graphics card not detected |
1. If the error prompt is displayed at the beginning of the reconstruction, please check whether the graphics card meets the requirements (refer to the Purchase and Preparation section of DJI Terra FAQs for computer configuration requirements); if the requirements are met, please download the graphics card driver from NVIDIA’s official website and upgrade it to the latest version;
2. If the error prompt is displayed after the reconstruction has started for a period of time, try |
| planning the region of interest to remove the edge
region and perform the reconstruction again. |
||
| 1004 | DMV file read error | 1. Perform the reconstruction of Aerotriangulation again |
|
1005 |
FILE_System_ERROR |
1. Check if the disk space of the cache directory is sufficient;
2. If it is a cluster reconstruction, check whether the local area network connection is normal, whether the shared directory storage space is sufficient, and whether the local temporary storage directory space of the worker device is sufficient. |
|
1007 |
Aerotriangulation block splitting error. Check available memory space or
reduce the distance to ground/subjects |
1. Please check the available memory space or reduce the distance to Ground/Subjects. |
|
2001 |
Structure from motion (SFM) failed. |
1. Check whether the imported image is damaged, and the image thumbnail can be viewed in the folder where the image is stored to check whether the image is abnormal (all black, failure to display, the image seriously overexposed or underexposed);
2. The imported image can not be a thumbnail; 3. Check whether there is a common view area between images to ensure sufficient overlap rate; 4. In case of adding GCPs or image POS data, please check whether the coordinate system is set correctly, whether the marked points of the control point are correct, whether the longitude and latitude order is correct, and whether the POS accuracy and control point accuracy is correct (the accuracy setting cannot be 0); |
|
2002 |
Image correction (distortion and color correction) failed |
1. Check if the disk space of the cache directory is sufficient;
2. If it is a cluster reconstruction, check whether the local area network connection is normal, and whether the shared directory storage space is sufficient. |
|
2003 |
Reconstruction densification failed |
1. Check if the graphics card has a memory greater than 4 GB;
2. Try planning the region of interest to remove the edge region and perform the reconstruction again. |
|
2004 |
Grid reconstruction failed |
1. Check if the disk space of the cache directory and shared directory (cluster) is sufficient;
2. Try planning the region of interest to remove the edge region and perform the reconstruction again. |
| 2005 | Scene divide error | 1. Try planning the region of interest to remove the edge
region and perform the reconstruction again |
| 2006 | LOD error | 1. Check if the disk space of the cache directory is |
| sufficient;
2. If it is a cluster reconstruction, check whether the local area network connection is normal, whether the shared directory storage space is sufficient, and whether the local temporary storage directory space of the worker device is sufficient; 3. Try planning the region of interest to remove the edge region and perform the reconstruction again. |
||
|
2007 |
MVS error |
1. Check if the disk space of the cache directory is sufficient;
2. Try planning the region of interest to remove the edge region and perform the reconstruction again; 3. If it is a cluster reconstruction, check whether the local area network connection is normal, and whether the shared directory storage space is sufficient; 4. Check if the graphics card has a memory greater than 4 GB; 5. Check the quality report of Aerotriangulation and check whether the optimized camera’s internal parameters are significantly different from initial internal parameters |
| 2008 | Failed to generate XML file | 1. Make sure the image data are within the coverage of
the XML output coordinate system |
| 3001 | Semantic identification error | 1. Check if the graphics card has a memory greater than
4GB |
|
3002 |
Digital Surface Model (DSM) generation failed |
1. Check the resource manager of the computer, check the memory usage, and close other memory-occupied programs;
2. Check if the disk space of the cache directory is sufficient. |
| 3003 | Orthorectification failed | 1. Check if the disk space of the cache directory is sufficient |
| 3004 | Orthophoto mosaic failed | 1. Check if the disk space of the cache directory is sufficient |
|
3005 |
Generating 2D map tile failed |
1. Check if the disk space of the cache directory is sufficient;
2. If it is a cluster reconstruction, check whether the local area network connection is normal, and whether the shared directory storage space is sufficient; 3. Try planning the region of interest to remove the edge region and perform the reconstruction again. |
|
3006 |
Generating a 2D map report failed |
1. Check if the disk space of the cache directory is sufficient;
2. If it is a cluster reconstruction, check whether the local area network connection is normal, and whether the shared directory storage space is sufficient. |
| 3007 | Writing image failed | 1. Check if the disk space of the cache directory is |
| sufficient;
2. If it is a cluster reconstruction, check whether the local area network connection is normal, and whether the shared directory storage space is sufficient. |
||
|
3008 |
Projecting reconstruction output result failed |
1. Check if the disk space of the cache directory is sufficient;
2. If it is a cluster reconstruction, check whether the local area network connection is normal, and whether the shared directory storage space is sufficient; 3. The region where the reconstruction data are located is not within the coverage of the set projection coordinate system. |
|
3009 |
Invalid image data |
1. The angle between the camera of the image and the vertical angle is greater than 15°(35°for V3.1.0 and later versions);
2. If the image data are not of the above types, please check whether the result of Aerotriangulation is abnormal. If so, try the following operations: （1） Check whether the imported image is damaged, and the image thumbnail can be viewed in the folder where the image is stored to check whether the image is abnormal (all black, failure to display, the image seriously overexposed or underexposed); （2） The imported image cannot be a thumbnail; （3） Check whether there is a common view area between images to ensure sufficient overlap rate; （4） In case of adding a GCP or importing custom image POS data, please check whether the coordinate system is set correctly, whether the marked points of the control point are correct, whether longitude and latitude order is correct, and whether the POS accuracy and control point accuracy is correct. |
|
3010 |
Preprocessing image failed |
1. Check if the disk space of the cache directory is sufficient;
2. If it is a cluster reconstruction, check whether the local area network connection is normal, and whether the shared directory storage space is sufficient. |
|
4002 |
Insufficient memory |
1. Check the resource manager of the computer, and close other programs occupying the memory;
2. Try planning the region of interest to remove the edge |
| region and perform the reconstruction again;
3. LiDAR point cloud processing: Users can try reducing the density of the point cloud, or adjust the point cloud effective distance to reduce the processing of invalid regions. |
||
|
4003 |
Insufficient VRAM |
1. Check the resource manager of the computer, check the use of the graphics card and memory, and close other programs occupying the video memory;
2. Try planning the region of interest to remove the edge region and perform the reconstruction again. |
|
5001 |
Output coordinate system error |
1. Check if the coordinate system is set correctly;
2. If the image does not have POS information, the result cannot be set to the known coordinate system; 3. If the GCP is used and it is an arbitrary coordinate system, the result should be set to the arbitrary coordinate system; 4. User’s customized PRJ file contains a special elevation system, but DJI Terra does not support this elevation system for the moment; 5. The region where the reconstructed data are located in not within the coverage of the set elevation system. |
|
5002 |
Quality report export error |
1. Please check whether the mission folder and the
report folder where the quality report is stored have the right permission |
|
6001 / 6002 |
Abnormal error |
1. Check if the disk space of the cache directory is sufficient;
2. If it is a cluster reconstruction, check whether the local area network connection is normal, whether the shared directory storage space is sufficient, and whether the local temporary storage directory space of the worker device is sufficient. |
| LiDAR point cloud reconstruction | ||
| 8001 | Raw data missing LDR type file or file
path error |
1. Please check if the LDR-type file is missing from the raw
data |
| 8002 | CLI file missing in original data or file
path error |
1. Please check if the CLI type file is missing from the raw
data |
|
8007 |
The pose data is abnormal, please check the base station data and RTK data, and perform calibration flight before and
after collecting the data |
1. Check whether the base station data and RTK data are missing;
2. Calibrate the flight before and after data collection. |
| 8008 | Optimizing LiDAR point cloud
accuracy failed |
1. Try increasing the data collection overlap rate before
data processing |
| 8009 | File read and write error | 1. Check if the disk space of the cache directory is sufficient |
| 8010 | CLC file missing in original data or file | 1. Please check if the CLC type file is missing from the raw |
| path error | data | |
| 8012 | Zenmuse L1 calibration failed.
Insufficient number of images |
1. Please make sure the number of images imported is
greater than 3 |
|
8015 |
Zenmuse L1 calibration failed. Different device data or several subfolders in the same imported folder
currently not supported |
1. Import of data from multiple devices in the same folder or folder containing multiple folders is not supported for the moment |
| 8020 | Error in parsing the base station data file
to the Renix format |
1. Please contact DJI Support |
| 8022 | Attitude initialization failed | 1. Please calibrate the flight before and after the data
collection |
| 8027 | Precision optimization of LiDAR point
cloud failed |
1. Try increasing the data collection overlap rate before
data processing |
| 8028 | File read/write abnormal | 1. Check if the disk space of the cache directory is
sufficient; |
| 8029 | File path error or the raw data is missing
CLC type file |
1. Please check if the CLC type file is missing from the raw
data |
| 8030 | The error of CLC type file format for raw
data |
1. Please check if the CLC type file is missing from the raw
data |
|
8031 |
Zenmuse L1 self-calibration failed: Insufficient number of images in raw
data |
1. Please make sure the number of images imported is greater than 3 |
|
8102 |
Base station data file missing in original data. Check if any of the following files are missing: RTB, OEM, RINEX,
RTCM 3, and UBX |
1. Please check if one of the following format files is missing from raw data: RTB file, OEM file, RINEX file, RTCM 3 file, UBX file |
| 8104 | RTK file missing in original data or file
path error |
1. Please check if the RTK-type file is missing from the raw
data |
|
8108 |
Parsing base station data file failed. Make sure one of the following formats is used: RTB, OEM, RINEX, RTCM 3,
or UBX |
1. Check if the base station data file is in one of the following formats: RTB file, OEM file, RINEX file, RTCM 3 file, UBX file |
| 8122 | IMU file missing in original data or file
path error. Check if the file is missing |
1. Please check if the IMU-type file is missing from the raw
data |
| 8124 | RTL file missing in original data or file
path error. Check if the file is missing |
1. Please check if the RTL-type file is missing from the raw
data |
|
8133 |
Orientation initialization failed.
Perform Calibration Flight before and after data collection |
1. Please calibrate the flight before and after data collection |
| Cluster Reconstruction | ||
|
1006 |
JPEG images required for reconstruction | 1. Image cannot be synced. Please check whether the
local area network connection is normal, and whether the shared directory storage space is sufficient |
| No available worker device | 1. Make sure that there are worker devices in the LAN | |
| 7001 | that are enabled and available;
2. Refresh the worker device list in the cluster reconstruction device list of the control device to ensure that the worker device can be searched, checked it, and apply it for reconstruction; 3. If the firewall is enabled, make sure that DJIPicMapGen.exe has the local area network (LAN) access permission in the firewall settings. |
|
| 7002 | Unable to visit control device shared
directory. Check device connection |
1. Check the LAN connection to ensure that the control
device can access the shared directory normally |
|
7003 |
Worker device disconnected |
1. Check whether the LAN connection is stable. If the problem occurs frequently, it is recommended to
replace the network cable |
|
7004 |
File folder not found |
1. Check if the shared directory set by the control device is properly accessible on the worker device (the mapped drive letter path is not available for the
moment) |
| 7005 | Unable to write file folder | 1. Check if the shared folder has the write permission
enabled |
| 7703 | Searching for worker device. Port error | 1. Check if the control device has the write permission
for the shared directory |
Documents / Resources
 |
dji Terra Reconstruction Error and Operation Suggestions [pdf] Instructions Terra Reconstruction Error and Operation Suggestions, Reconstruction Error and Operation Suggestions, Error and Operation Suggestions |
 |
dji Terra Reconstruction Error and Operation Suggestions [pdf] Instructions v3.5.0, Terra Reconstruction Error and Operation Suggestions, Reconstruction Error and Operation Suggestions, Error and Operation Suggestions, Operation Suggestions, Suggestions |
