DIGITAL WATCHDOG DWC-VA553WTIR Over Coax Vandal Ball Camera
Safety Information
WARNING
To prevent damage which may result in fire or electric shock hazard, do not expose this appliance to rain or moisture.
- Be sure to use only the standard adapter that is specified in the specification sheet. Using any other adapter could cause fire, electrical shock, or damage to the product.
- Incorrectly connecting the power supply or replacing the battery may cause an explosion, fire, electric shock, or damage to the product.
- Do not connect multiple cameras to a single adapter. Exceeding the capacity may cause abnormal heat generation or fire.
- Securely plug the power cord into the power receptacle. The insecure connection may cause a fire.
- When installing the camera, fasten it securely and firmly. A falling camera may cause personal injury.
- Do not place conductive objects (e.g. screwdrivers, coins, metal things, etc.) or containers filled with water on top of the camera. Doing so may cause personal injury due to fire, electric shock, or falling objects.
- Do not install the unit in humid, dusty, or sooty locations. Doing so may cause fire or electric shock.
- If any unusual smells or smoke come from the unit, stop using the product. In such a case, immediately disconnect the power source and contact the service center. Continued use in such a condition may cause fire or electric shock.
- If this product fails to operate normally, contact the nearest service center. Never disassemble or modify this product in any way.
- When cleaning, do not spray water directly onto parts of the product. Doing so may cause fire or electric shock.
CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK) NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This symbol indicates that dangerous voltage consisting of a risk of electric shock is present within this unit.
This exclamation point symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
PRECAUTION
Operating
- Before using, make sure the power supply and all other parts are properly connected.
- While operating, if any abnormal condition or malfunction is observed, stop using the camera immediately and contact your dealer.
Handling
- Do not disassemble or tamper with parts inside the camera.
- Do not drop the camera or subject it to shock or vibration as this can damage the camera.
- Clean the clear Lens cover with extra care. Scratches and dust can ruin the quality of the camera image.
Installation and Storage
- Do not install the camera in areas of extreme temperature, exceeding the allowed range.
- Avoid installing in humid or dusty environments.
- Avoid installing in places where radiation is present.
- Avoid installing in places where there are strong magnetic fields and electric signals.
- Avoid installing in places where the camera would be subject to strong vibrations.
- Never expose the camera to rain or water.
Important Safety Instructions
- Read these instructions. All these safety and operating instructions should be read before the product is installed or operated.
- Keep these instructions. The safety, operating, and use instructions should be retained for future reference.
- Heed all warnings. All warnings on the product and in the operating instructions should be adhered to.
- Follow all instructions. All operating and use instructions should be followed.
- Do not use this device near water. For example near a bathtub, wash bowl, kitchen sink, laundry tub, in a wet basement, near a swimming pool, etc.
- Clean only with da ry cloth. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners.
- Do not block any ventilation openings. Install by the manufacturer’s instructions. Slots and openings in the cabinet are provided for ventilation, to ensure reliable operation of the product, and to protect it from overheating. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided and the manufacturer’s instructions have been adhered to.
- Do not install near any heat sources such as radiators, heat registers, or other apparatus (including amplifiers) that produce heat.
- Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
- Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- Only use attachments/accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
- Unplug this apparatus during lightning storms or when unused for long periods.
- Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as a power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Disposal of Old Appliances
- When this crossed-out wheel bin symbol is attached to a product it means the product is covered by the European Directive 2002/96/EC.
- All electrical and electronic products should be disposed of separately from the municipal waste stream by laws designated by the government or the local authorities.
- The correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health.
- For more detailed information about the disposal of your old appliance, please contact your city office, waste disposal service, or the shop where you purchased the product.
Features
- Universal HD over Coax® technology with HD-Analog, HD-TVI, HD-CVI, and all analog to 960H signal support
- Star-Light Plus™ color in darkness technology
- 1/2.8″ image sensor
- 5MP at 20fps, 4MP at real-time 30fps
- 4.0mm fixed lens
- True wide dynamic range (WDR)
- OSD control via coaxial (UTC)
- 70′ Smart IR™ with intelligent camera sync.
- Smart DNR™ 3D digital noise reduction
- True day/night mechanical IR cut filter
- De-Fog™ extreme weather image compensation
- Programmable privacy zones
- Auto gain control (AGC)
- Backlight compensation (BLC)
- Auto white balance (AWB)
- IP67 dust-tight and water-proof to 1 meter
- IK 10-rated impact-resistant
- 5-year warranty
Product and Accessories
Please check if all the cameras and accessories are included in the package.
Part name (DWC-V7553W)
Dimension
Unit: inches (mm) 
Installation – Instructions
- Using the mounting template or your camera, mark and drill the necessary holes to mount the bracket to a wall or ceiling.
- Pull the necessary wires through and make the proper connections. See pages 14-15.
- Use the three mounting screws to install the camera on the wall or ceiling. See page 16 for tilting and pan adjustment options.
- Adjust the camera’s tilt and rotation as needed. See page 16 for more information.
- When the installation is completed, place the camera’s dome over the camera’s body by clicking the dome into place.
Connecting to Monitors
Use the diagram below to connect the camera to a Universal HD over Coax® DVR.
Power connection – the camera supports 12VDC voltage only. All cameras are equipped with a test video output for on-site configuration.
NOTE: To use your Star-Light Plus™ 5MP cameras at a lower resolution, you must use a VMAX® A1 Plus™ DVR to access the camera’s menu due to the cameras being set to 5MP as the default. A DVR that does not support 5MP resolution may recognize the camera, but will not deliver a picture.
Adjusting the Camera angle
Adjusting the camera angle
Adjust the camera angle while the camera is fixed on the ceiling. Loosen the pan and tilt the screw at the base of the camera a little before moving the camera module. Pan is used to rotate the camera’s body to the left and right, and tilt is used to adjust the tilt. Rotating the lens by its axis is called rotation.
- Panning: 360°
- Rotation: 360°
- Tilting: 90°
Lens
- Manual: Manual mode supports the fixed board lens or the manual iris lens.
- Auto: AUTO mode sets the camera’s iris automatically.
Under the lens sub-menu, you can adjust the following settings:
Level
Change the camera’s iris value manually. If auto is selected, this option is disabled.
Edge DET
Adjust the camera’s focus according to the camera’s view.
- Level: Set the focus range.
- Color: Set the color to be displayed in the focus range from: yellow, cyan, green, magenta, red, blue, black, or white.
Brightness
0 ~ 20: The higher the number, the brighter the image will appear.
Shutter
Set the shutter speed to auto, manual,l, or flicker mode.
- Auto: If selected, adjust the following options :
- Normal: Set when the camera is installed in an indoor environment.
- De-blur: Set when the camera is installed in an outdoor environment.
- Flicker: Select when the camera is experiencing flickering in the image. The shutter speed will be set automatically to 1/100.
- Manual: If selected, set the shutter speed from the options: 1/30 ~ 1/30000.
OSD Menu_Exposure (cont.)
Back-light Off
HME (highlight masking exposure)
HME allows objects to appear clearly on the screen by masking extremely bright areas. To set up HME, set the level and color of the HME mask. The lower the number, the darker the areas have to be to be masked. Select from: 0 ~ 20. Color: Set the color of the HME masks. Select from: black, white, yellow, cyan, green, magenta, red, and blue.
BLC (back-light compensation)
If BLC is selected, adjust the size and position of the BLC mask:
- H-POS: Move the mask’s position left or right. The higher the number, the mask will move to the right.
- V-POS: Move the mask’s position up or down. The higher the number, the mask will move down.
- H-Size: Adjust the mask’s width. The higher the number, the right side panel of the mask will move further to the right.
- V-Size: Adjust the mask’s height. The higher the number, the bottom side panel of the mask will move further down.
WDR (Wide Dynamic Range)
If WDR is selected, adjust the WDR level (weight) in the sub-menu. Select from low, middle, or high (default).
- WDR mode: Line (sensor WDR), frame (double scan WDR)
- ROI mode: Enable WDR only in a set interest area.
- Weight: Available only when normal mode is selected.
ROI (region of interest)
For a more efficient WDR distribution across the scene, you can set up to 4 WDR regions.
OSD Menu_Exposure (cont.)
Star-Light™
Off / x2 ~ x32 (default: x4) – Automatically activate the camera’s slow shutter when the image is too dark. High values are not recommended as they may cause the image to lag and increase digital noise. The Star-Light™ menu cannot be controlled if the shutter settings are above 1/30.
AGC (auto gain control)
0~10 – AGC enhances the picture brightness in low light conditions. A higher level AGC will make the image brighter. This could also increase the amount of digital noise in the image.
3D DNR (3D digital noise reduction)
Off, low, middle, high – 3D-DNR reduces digital noise on the camera’s view in low light conditions and allows for clearer images, even at night.
OSD Menu_Color
WB mode
Auto
Compensates for color temperature changes between 2400K° and 12000K°
AUTOext
Compensates for color temperature changes under 2400K° and over 12000K°.
Preset
Automatically set the white balance based on the current lighting conditions.
Manual
Manually set the white balance by changing the d gain and blue gain.
- C-Temp: Select the color temperature for the white balance setup. If enabled, the red and blue gain settings will be set automatically according to the C-TEMP selected.
- Red gain: 0 ~ 20. Adjusts the amount of red in the image.
- Blue gain: 0 ~ 20. Adjust the amount of blue in the image.
Color gain
Set the color gain from 0~20.
OSD Menu_Day & Night
Mode
- Auto: The camera will switch between day and night modes according to the CDS levels.
- Color: The camera will remain in color/day mode.
- B&W: The camera will remain in B/W/night mode.
IR LED
On, off: Enable or disable the IR LEDs in the camera.
Smart IR™
Setting the level for the Smart IR™ function.
D>N THREE
Adjust the time settings when the camera switches from color to BW mode.
N>D THREE
Adjust the time settings when the camera switches from BW to color mode.
Delay
Set a delay for when the camera switches between day and night modes.
OSD Menu_Function
Sharpness
0 ~ 10: Set the image’s sharpness. The higher the number, the sharper the image.
Gamma
0.45 ~ 0.75: Select the desired gamma level. 0.55 is the default setting.
Mirror, flip
Off
- Mirror: Reflects the camera horizontally.
- Flip: Reflects the camera vertically.
D-Zoom
1.0x ~ 16.0x: Sets the digital zoom.
DRC (digital image stabilizer)
Low, middle, high: Set the DRC levels.
DEFOG
Off, on: Set the De-fog levels.
OSD Menu_Motion
The camera can detect movement and display an alarm on the screen when movement is detected.
DET window
- Window use: Select which one of the motion areas to enable.
- Window zone: The camera supports up to 4 different masks. Select which ones to display.
- DET H-POS: Move the zone’s position left or right. The higher the number, the zone will move to the right.
- DET V-POS: Move the zone’s position up or down. The higher the number, the zone will move down.
- DET H-Size: Adjust the zone’s width. The higher the number, the right side panel of the zone will move further to the right.
- DET V-Size: Adjust the zone’s height. The higher the number, the bottom side panel of the zone will move further down.
Sensitivity
The smaller the movement you want to detect, the higher the sensitivity value must be.
Motion OSD
Enable or disable showing the motion detection on the camera’s OSD.
OSD Menu_Motion (cont.)
The camera can detect movement and display an alarm on the screen when movement is detected.
Text alarm
Setup a text to appear on the screen when motion is detected.
- Window motion: This will appear when a motion alarm is detected in the set motion window.
- Camera moving: This will appear if the camera is shaken abruptly.
- Bright change: This will appear if the camera detects sudden changes in brightness.
Signal out (off, on)
- Off: Signal output is disabled regardless of motion detection.
- On: Signal output will be activated when motion is detected in the motion window.
OSD Menu_Privacy
You can hide some parts of the camera’s view to protect privacy and sensitive data. A total of 24 privacy masking zones are available, including 16 square zones and 8 polygon-shaped zones.
Box
- Zone num: Select the zone number between 0~15.
- Zone disp: Select to show or hide the selected zone.
- H-POS: Move the zone’s position left or right. The higher the number, the zone will move to the right.
- V-POS: Move the zone’s position up or down. The higher the number, the zone will move down.
- H-Size: Adjust the zone’s width. The higher the number, the right side panel of the zone will move further to the right.
- V-Size: Adjust the zone’s height. The higher the number, the bottom side panel of the zone will move further down.
- Y level: The higher the number, the brighter the color of the zone will appear.
- CR level: The higher the number, the more red tone will be added to the zone’s color. The lower the number, the more green will be added to the zone’s color.
- CB level: The higher the number, the more red tone will be added to the zone’s color. The lower the number, the more red will be added to the zone’s color.
- Trans: Set the mask’s transparency level from 0~3. The default value is 0.
OSD Menu_Privacy (cont.)
You can hide some parts of the camera’s view to protect privacy and sensitive data. A total of 24 privacy masking zones are available, including 16 square zones and 8 polygon-shaped zones.
Polygon
- Zone num: Select the zone number between 0~7.
- Zone disp: Select to show or hide the selected zone.
- POS0-X: Move the zone’s upper left angle left and right.
- POS0-Y: Move the zone’s upper left angle up and down.
- POS1-X: Move the zone’s upper right angle left and right.
- POS1-Y: Move the zone’s upper right angle up and down.
- POS2-X: Move the zone’s lower right angle left and right.
- POS2-Y: Move the zone’s lower right angle up and down.
- POS3-X: Move the zone’s lower left angle left and right.
- POS3-Y: Move the zone’s lower left angle up and down.
- Y level: The higher the number, the brighter the color of the zone will appear.
- CR level: The higher the number, the more red tone will be added to the zone’s color. The lower the number, the more green will be added to the zone’s color.
- CB level: The higher the number, the more red tone will be added to the zone’s color. The lower the number, the more red will be added to the zone’s color.
- Trans: Set the mask’s transparency level from 0~3. The default value is 2.
OSD Menu_Setup
COMM
Adjust the camera’s ID and baud rate. The camera’s default protocol is Pelco-D.
- Cam ID: Provide an ID number for the camera (0 ~ 255).
- Baudrate: Select the baud rate from the following options: 2400, 4800, 9600 (default), 5760,0 and 115200 bps.
- Confirm: Off, on
NOTE: Set confirm to “on” after setting the camera’s ID baud rate. Be sure to press ss “Save&Exit” button on the EXIT Menu.
Output
- Framerate: Set the camera’s display frame rate and resolution. Select from: 5MP/1944p_20 (HD-A/HD-T only), 4MP/1440_30P, 2.1MP/1080p_30, 720p_30.
- FREQ: When the camera’s image appears flickering, you can change its frequency to adjust the image. Select from 60HZ and 50HZ.
- Analog mode: Set the camera’s video signal output:
- HD-A: HD-Analog (supports up to 5MP @ 20fps)
- HD-T: HD-TVI (supports up to 5MP @ 20fps)
- HD-C: HD-CVI (supports up to 4MP @ 30fps) CVBS (supports up to 960H @ 30fps)
- Confirm: Off, on
NOTE: Set confirm to “on” after setting the camera’s output values. Be sure to press “the Save&Exit” button on the EXIT Menu.
OSD Menu_Setup (cont.)
Language
Select from the following: English (default), Chinese, Chinese (S), Japanese and Korean.
CAM title
Add a name to the camera.
Reset
Reset the camera to its default settings.
OSD Menu_Exit
Save and exit
Exit the OSD menu after saving the recent changes.
Exit
Exit the OSD menu without saving any changes.
Troubleshooting
Before sending your camera for repair, check the following or contact our technical specialist.
FOR NO VIDEO
Check the coaxial cable and make sure it is connected securely. Check the power supply and make sure the camera has the proper voltage and current. Check the UTP/COAX switch inside the camera’s housing and confirm the switch’s position matches the signal connection type.
FOR OUT-OF-FOCUS VIDEO
Check the Front case cover and the lens for dirt or fingerprints. Use a soft cloth and gently clean. The use of a field test monitor is recommended.
WHEN CHANGING VIDEO SIGNAL
To use your Star-Light Plus™ 5MP cameras at a lower resolution, you must use a VMAX® A1 Plus™ DVR to access the camera’s menu due to the cameras being set to 5MP as the default. A DVR that does not support 5MP resolution may recognize the camera, but will not deliver a picture.
Specifications
Limits and Exclusions
There are no express warranties except as listed. The warranter will not be liable for incidental or consequential damages (including damage to recording media without limitation) resulting from the use of these products or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions or limitations listed above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. If the problem is not handled to your satisfaction, then write to the following address:
Digital Watchdog, Inc.
ATTN: RMA Department 5436 W. Crenshaw Street Tampa, FL 33634
Service calls that do not involve defective materials or workmanship as determined by the Warranter, in its sole discretion, are not covered. The cost of such service is the responsibility of the purchaser.
Warranty Information
Digital Watchdog (referred to as “the Warranter”) warrants the Digital Watchdog Camera against defects in materials or workmanship as follows:
- LABOR: For the initial five (5) years and one (1) year on IR LED from the original purchase date, if the camera is determined to be defective, the Warranter will repair or replace the unit with a new or refurbished product at its option at no charge.
PARTS: In addition, the Warranter will supply replacement parts for the initial five (5) years and one (1) year on IR LED.
To obtain warranty or out-of-warranty service, please contact a Technical Support Representative at 1+ (866)446-3595 Monday through Friday from 9:00 AM to 8:00 PM Eastern Standard Time. A purchase receipt or other proof of the original purchase date is required before warranty service is rendered. This warranty only covers failures due to defects in materials and workmanship that arise during normal use. This warranty does not cover damage that occurs in shipment or failures that are caused by products not supplied by the Warranter or failures resulting from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of summer controls, improper operation, power line surge, improper voltage supply, lightning damage, rental use of the product or service by anyone other than an authorized repair facility or damage that is attributable to acts of God.
Contact Us
East Coast Headquarters Office: 5436 W Crenshaw St, Tampa, FL 33634
West Coast Headquarters Office: 16220 Bloomfield Ave., Cerritos, CA 90703
PH: 866-446-35951
FAX: 813-888-9262
www.Digital-Watchdog.com
Technical Support:USA & Canada +1(904) 999-1309
International 1+ 813-888-9555
French Canadian 1+ 514-360-1309
Support Hours: Monday-Friday 9:09:00 am 8:8:00 pmST
FAQs
Q: What should I do if I encounter unusual smells or smoke from the unit?
A: Stop using the product immediately, disconnect the power source, and contact the service center for assistance.
Q: Can I use a different adapter than the one specified in the specification sheet?
A: It is recommended to use only the standard adapter specified to avoid potential hazards like fire or electrical shock.
Documents / Resources
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