Wireless Remote Control Socket
Instruction Manual
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Warning:
To reduce the risk of fire, electric shock or personal injury, please strictly follow the instructions.
- For indoor use only. Avoid high humidity, high temperature, and high magnetic field.
- Do not connect any devices that may exceed the performance limits of the outlet.
- Do not insert needles or any other metal objects into main outlets.
- Do not disassemble or repair the product, but only by authorized service personnel.
- Children are not allowed to use remote outlets without adult supervision.
- To prevent children from suffocation and choking, keep them away from packing materials.
- Do not use the battery again if it is dropped or knocked out of shape.
- Used batteries should be disposed of safely and in accordance with environmental protection standards.
Product Illustration
Operating Instructions
- Plug the receiver into a powered outlet.
- Remove the isolation tab in the battery compartment of the transmitter.
- Press each ON/OFF button on the transmitter will turn on or off the corresponding receiver accordingly.
Note:
- The program button of each receiver can also be used as a manual switch.
- The receiver will remain “OFF” after a power cut to save energy.
Canceling Programming
To remove a receiver from all transmitter parings (no remote transmitter can control it):
- Unplug the connected device from the receiver
- Unplug the receiver from the powered outlet
- Press and hold the program button on the receiver
- Plug the receiver back into the powered outlet while continuing to press the program button for approximately 5 seconds until the indicator begins to flash.
- Program reset is successful when the indicator on the receiver flashes several times and stops blinking.
Programming the Receiver
The receivers and transmitters have been pre-paired for immediate use, but there are few units may not be preprogrammed or programmed incorrectly, or you want to customize the configuration to meet your needs. To program a transmitter and receiver, please follow the steps below:
- Cancel the programming referring to the above ‘Cancelling Programming’ section firstly.
- Press the program button on the receiver for 6 seconds until the indicator light starts to flash slowly.
- Release the program button and then press the “on” or “off “button on the remote control.
- Programming/paring is successful when the indicator light stops blinking.
Note: Each set of ON or OFF buttons can be paired with and control several outlets; Each outlet can be paired with and controlled by multiple transmitters.
Mounting the Wall Switch
Shown as the figure
Battery Replacement:
- If you find the receivers work abnormally or the indicator on the transmitter becomes dim, please replace the remote battery with a new DC 12V (type 23A) battery, making sure the polarity + / – of the battery is correct.
- Low battery power may decrease readable wireless remote range.
- Remove batteries if the remote is not in use for an extended period of time.
Troubleshooting
In the case that one receiver is unresponsive to the remote control, please follow the steps below to resolve the issue:
- If the wire switch receiver is unresponsive to the remote control, please refer to the “Canceling Programming” and “Programming the Receiver” sections in the manual to reprogram the receiver.
- Make sure the receiver and appliance are properly connected and powered on.
- Replace the remote battery with a new 12V (23A) battery.
- The remote transmitter may be too far away to control the receiver.
- Make sure not to exceed the maximum load.
Specifications
– Input Voltage: 125VAC, 60Hz
– Max Power Rating: 15A, 1875W
– Transmission Frequency: 433.92MHz
– Remote Control Range: 100Feet (Free Area)
– Remote Battery: 23A, 12V
Safety Information
Federal Communications Commission Interference Statement. This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Redirector relocate the receiving antenna.
– Increase the distance between the equipment and the receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
One Year Limited Warranty
DEWENWILS warrants this product to be free from defects in material and workmanship for a period of one year from the date of purchase. Warranty is void if the damage is caused by misuse or improper installation. Our dedicated customer service team will get back to you within 24 hours.
Documents / Resources
 | Wireless Remote Control Socket |
References
- User Manualmanual.tools
Hello. Recently purchased two extra receivers for my Dewenwills remote control. I’ve gone through the programming / cancelling programming steps described above but the receiver still does not work. I press the remote button when it the receiver slow flashes, the flashing becomes quick (as if it has paired) but does not respond to the remote control. Any solutions?
I'm having trouble pairing my new Dewenwils receivers with the remote control. I've followed the programming steps, and the receiver flashes quickly as if paired, but it doesn't respond to the remote. What should I do?
It sounds like you've followed the programming steps correctly, but the receiver isn't responding. Here are some additional troubleshooting steps based on the manual:
If these steps do not resolve the issue, the manual suggests contacting Dewenwils customer service directly, providing your Order ID for better assistance.
Read the full Q&A page
Hello,
I need 2x remote control for SKU: DHORS12A
My wife always leaves them outside.
Please send by invoice.
Thanks
Hallo,
ich benötige 2x Fernbedienung für SKU: DHORS12A
Mein Frau lässt sie immer im Freien liegen.
Bitte um Zusendung per Rechnung.
Danke
I need 2x remote control for SKU: DHORS12A
My wife always leaves them outside.
Please send by invoice.
Thanks<e/em>
Hallo,
ich benötige 2x Fernbedienung für SKU: DHORS12A
Mein Frau lässt sie immer im Freien liegen.
Bitte um Zusendung per Rechnung.
Danke
How can I purchase replacement remote controls for the Dewenwils DHORS12A wireless socket?
Manuals+ is a platform for viewing and downloading product manuals and does not sell replacement parts or process invoices directly. To purchase replacement remote controls for your Dewenwils DHORS12A, you should contact the manufacturer directly.
According to the manual, Dewenwils offers a dedicated customer service team that responds within 24 hours. You can reach out to them through their official website or the marketplace where you originally purchased the item (such as Amazon). When contacting them, please include your Order ID so they can assist you with the correct replacement parts.
Once you receive your new remotes, you can pair them with your existing sockets by following the Programming the Receiver instructions on page 2 of the manual:
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I have just purchased one of these from Amazon and there is no way to slide the the back to access the battery to remove the tab .The back is in one piece
How do I access the battery compartment on the Dewenwils wireless remote control transmitter?
According to the Battery Replacement section on page 3 of the manual, the battery compartment is located on the back of the wall-switch transmitter. While the back may appear to be one solid piece, it features a sliding panel at the bottom.
To access the battery and remove the isolation tab:
If the cover feels stuck, ensure you are sliding it rather than trying to pry it off, as it is designed to slide along a track. If your specific unit truly has a seamless one-piece back without a visible seam for a sliding door, it may be a manufacturing defect or a slightly different hardware revision; in that case, you should contact Dewenwils customer service as noted on the cover of your manual.
Read the full Q&A page
I have just purchased one of these from Amazon.The back is in one piece so no way to access the battery to remove the tab
How do I access the battery compartment on the Dewenwils wireless remote control to remove the isolation tab?
Based on the product manual, the battery compartment is located on the back of the wall-switch style transmitter. While it may appear to be one solid piece, there is a sliding cover designed to provide access to the battery.
To access the battery and remove the isolation tab:
If the unit is mounted to the wall plate, you must first pull the remote switch out of the magnetic wall plate holder to access the back of the device.
Read the full Q&A page
My 5 remote sockets some now
1. Permanently powered.
I have done Reset
2. Red light ON/OFF
No output.
3. No 5 only one still working!!!!!
1. Permanently powered.
I have done Reset
2. Red light ON/OFF
No output.
3. No 5 only one still working!!!!!
Why are my Dewenwils remote sockets failing, with some permanently powered on and others having no output despite the indicator light working?
Based on your description of the Dewenwils Wireless Remote Control Sockets, here are the troubleshooting steps to address the different failures you are experiencing:
If these steps do not resolve the issue, the units may be defective. Dewenwils offers a One Year Limited Warranty; you should contact their customer service with your Order ID for further assistance.
Read the full Q&A page
I have purchased new set.!!!!!!!
Why are my Dewenwils remote sockets failing, with some permanently powered on and others having no output despite the indicator light working?
I have purchased new set.!!!!!!!
Hi. I have a few of these and have been very happy with them. Recently though I find they have been turning on randomly. Example. I use the switch and turn off the the light (living room), get ready for bed and go to bed. I awake during the night and the light in the living room is on. This is not eveyday, but fairly often now. It doesn’t seem tot do this during the day while I am away. Is it maybe a low battery? Ideas?
Why is my dewenwils Wireless Remote Control Socket turning on randomly, and could it be a low battery?
Random activation of your dewenwils Wireless Remote Control Socket could be due to a low battery in the remote control. The manual states that if the indicator on the transmitter becomes dim, or if the receivers work abnormally, you should replace the remote battery with a new DC 12V (type 23A) battery. Low battery power can also decrease the readable wireless remote range. While the manual doesn't explicitly list random activation as a symptom of a low battery, it is a common issue with wireless devices when the battery is weak. It's a good first step to try replacing the battery in your remote control.
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I have a set of 5 remote control sockets for use with UK 3 pin sockets Model BH9912B. Two of the sockets work with remote on buttons 1 & 2 and these also turn off using buttons 1 & 2. However, one of the sockets also turns on & off using no5. No matter what I do I cannot get the sockets to reset and work using individual buttons. Remote buttons 3&4 work as they should and are not affected by pressing any other button other than the one dedicated. How can I reset the controllers to function just using the dedicated button I program them to?
How do I reset and reprogram my Dewenwils BH9912B wireless sockets to work with individual buttons?
To resolve the issue where a socket responds to multiple buttons, you must first clear the existing memory (reset) and then reprogram it to the specific button you want. Follow these steps based on the Dewenwils manual:
1. Canceling Programming (Resetting the Socket)
2. Programming to a Dedicated Button
Repeat this process for each socket to ensure they are only paired with their intended buttons. Note that if you skip the 'Canceling Programming' step, the socket may retain old pairings and continue to respond to multiple buttons.
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There is no indication light that come one when Unit is plugged in to Outlet. number 3 and 5 in a 5 pack of Outlets have never worked since purchase. could some1 please help me reset Outlet or plx send 2 replacement Outlets. thank you
How do I reset my Dewenwils Wireless Remote Control Sockets if they are not working or showing an indicator light?
To troubleshoot and reset your Dewenwils Wireless Remote Control Sockets, please follow the Canceling Programming steps below:
After resetting, you will need to re-pair the units by following the "Programming the Receiver" section in the manual. If the indicator light does not turn on at all during this process, the units may be defective. Since you are inquiring about replacements, please note that Dewenwils offers a One Year Limited Warranty. You should contact the manufacturer directly with your Order ID for warranty claims, as Manuals+ is an archive for manuals and does not provide replacement hardware.
Read the full Q&A page