User Warning
Thank you for choosing to purchase the PETKIT Fresh Element SOLO Smart Pet Feeder. PETKIT works hard to make a better life for pets and their owners through the implementation of science and technology.
Before using, please carefully read this User Manual. Installing and using this device means the user has read and accepted the safety guidelines listed below.
PETKIT is not responsible, nor does it accept any legal responsibility, for any accidents or losses caused by improper use of this device.
PETKIT reserves the rights to interpret and modify this notice.
User Safety Guide
Failure to follow the safety guide outlined below may result in device malfunction or other unexpected accidents.
- Only setup and use the device as instructed in the User's Manual.
- This device is not recommended for pets younger than 3 months.
- Please only use the device indoors. Do not use the device in a place where the sun can shine, which will affect the function of the device; Please keep away from fire.
- This device only uses a small amount of power. However, it may still leak power if pets chew on the wire. Please guide pets to use it correctly.
- Only use the provided power adapter. Otherwise, it may damage the device or cause a risk to safety.
- Please make sure the device is placed on a level surface. Do not overturn the device, or it may not function properly.
- Do not drop any items except dry pet food into the food storage container, or the device will not function properly, and it may even endanger the safety of the pet.
- To prevent pets from overturning this device, PETKIT recommends placing it in a corner or against a wall.
- To prevent the device from falling down and injuring pets or damaging property, please do not place this device in an elevated location.
- Do not allow the device to get wet.
- If the device is stopped from being used, make sure to remove the battery and unplug the power adapter, and please clean and dry the device before storing.
- Please remove the power cord before moving the device.
- Children should only be allowed to operate this device under the supervision of an adult.
- To avoid unnecessary damage or injury, only repair technicians should be allowed to repair this device.
- If the user needs to go out, please check the battery in the battery compartment to make sure the battery has sufficient charge (this device only uses an alkaline battery).
- If any problems are encountered operating this device, please contact customer service at 400-087-0203.
List of Components
Before setting up the device, please make sure all necessary parts are available:
- Main unit ×1
- Stainless steel food bowl ×1
- Food storage container ×1
- Power adapter ×1
- Desiccant ×1
- User manual ×1
Product Summary
The PETKIT Fresh Element SOLO Smart Pet Feeder consists of the following main parts:
- Top Assembly: Lid, Lid release button, Interior of the lid, Desiccant compartment.
- Main Unit: Food storage container, Circular notch, Food dispenser opening, PUSH button, Wi-Fi indication light, Manual food dispenser button, Wi-Fi settings button, Silicone food dispenser paddles, Interior of the food storage container.
- Base: Main unit anti-slip pads, Battery cover, Bottom, Power adapter port.
- Accessories: Stainless steel food bowl, Food bowl stand.
Note: To offer a better product, PETKIT periodically makes product improvements. If illustrations do not match the actual device, please refer to the device as standard.
Quick Start Guide (Device Setup)
When installing the device, make sure there is no food already in the food storage container.
Connect the power adapter
Take out the power adapter cord and attach it to the power adapter port on the bottom of the main unit.
Install the main unit
- Place the main unit on a level surface.
- Hold down the PUSH buttons, and place the circular notches on both sides of the food storage container downward toward the PUSH buttons until the PUSH buttons are fully stuck into the circular notches.
- Take the stainless steel food bowl and place it in the food bowl stand.
Install the backup batteries
If batteries are desired, they must be purchased separately. Before installing batteries, ensure no food is in the food storage container.
- Take out the screw and remove the battery cover.
- Take 5 AAA batteries and place them in the battery compartment. (Pay attention to the orientation of the positive and negative ends).
- Put the battery cover back on and tighten the screw.
PETKIT strongly recommends checking and replacing the batteries before leaving the device for an extended period. Always replace batteries with low charge. Only use alkaline batteries.
Quick Start Guide (Opening the Lid and Adding Food)
Open the lid
Use your thumb to press on the lid release button and slide the lid in the OPEN direction. Lift the lid at the same time.
Insert desiccant
Open the desiccant compartment, take the desiccant packet, and lay it down evenly in the compartment. Then close the desiccant compartment.
Add pet food
- Add pet food. Do not exceed the MAX line.
- Close the lid: Notch the back of the lid into the two holes on top of the food storage container, then press the front of the lid down.
It is suggested that the size of dry pet food should be no bigger than 12mm.
Using the App
Connect the App
Download the PETKIT App and complete registration via the App. Go to the App's main page and follow the instructions to add the PETKIT Smart Feeder SOLO and connect the device.
Use the App to remotely control food dispensing
Using the App, a feeding schedule can be set. The pet feeder will automatically dispense food each day based on settings. When a pet has eaten, a notification will be received. This can help better control when the pet eats and how much they eat each time.
Manual feeding
Hold down the manual food dispenser button to dispense food. Release the button to stop dispensing food.
Indication Light
Wi-Fi Indication Light Status | Status |
---|---|
Blinking slowly | Device is offline, there is no internet connection |
Blinking quickly | Device is connecting to the Wi-Fi |
On (constant) | Device is connected to the internet |
Off | Indicates the Wi-Fi indication light has been turned off |
Cleaning the Device
- Open the lid and remove the desiccant packet.
- Take off the food storage container and place the feeder on a level surface. Press down on the PUSH button on one side, and at the same time lean the container toward the other side and slide it off.
- Remove the stainless steel food bowl.
- Clean each component one at a time, starting with the food storage container (including the food dispenser paddles inside), the lid, and the stainless steel food bowl. PETKIT recommends using an appropriate amount of soap when cleaning, then rinsing and drying the components after cleaning.
Remember that the main unit cannot get wet.