dahua 2MP Eyeball Network Camera User Guide

2MP Eyeball Network Camera

Product Information

Specifications

  • Product Name: Eyeball Network Camera
  • Manufacturer: ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.
  • Version: V1.0.0
  • Release Time: July 2025

Product Usage Instructions

Safety Instructions

Before using the network camera, carefully read the manual and
keep it for future reference.

Transportation Requirements

  • Transport the device under allowed humidity and temperature
    conditions.
  • Pack the device with packaging provided by its manufacturer or
    packaging of the same quality before transporting it.
  • Avoid placing heavy stress on the device, violent vibrations,
    or immersion in liquid during transportation.

Storage Requirements

  • Store the device under allowed humidity and temperature
    conditions.
  • Avoid placing the device in humid, dusty, extremely hot or cold
    sites with strong electromagnetic radiation or unstable
    illumination.
  • Avoid placing heavy stress on the device, violent vibrations,
    or immersion in liquid during storage.

Installation Requirements

  • Comply strictly with local electrical safety codes and
    standards.
  • Check the power supply before operating the device to ensure
    correctness.
  • Avoid connecting the device to multiple power supplies
    simultaneously unless specified to prevent damage.
  • Install the device in a location accessible only to
    professionals to prevent non-professionals from accessing it while
    in operation. Professionals should be fully aware of safety
    guidelines.
  • Avoid placing heavy stress on the device, violent vibrations,
    or immersion in liquid during installation.

Frequently Asked Questions (FAQ)

Q: Where can I find more detailed information about the
product?

A: For more detailed information, refer to the paper User
Manual, use the provided CD-ROM, scan the QR code, or visit the
official website of ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.

Q: What should I do if I encounter issues not covered in the
manual?

A: In case of issues not covered in the manual, contact customer
support for assistance and guidance.

Eyeball Network Camera
Quick Start Guide

ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.

V1.0.0

Foreword

Quick Start Guide

General

This manual introduces the installation and operations of the network camera. Read carefully before using the device, and keep the manual safe for future reference.

Safety Instructions

The following signal words might appear in the manual.

Signal Words

Meaning

Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury.

Indicates a potential risk which, if not avoided, could result in property damage, data loss, reductions in performance, or unpredictable result.

Provides additional information as a supplement to the text.

Revision History

Version V1.0.0

Revision Content First release.

Release Time July 2025

Privacy Protection Notice
As the device user or data controller, you might collect the personal data of others such as their face, audio, fingerprints, and license plate number. You need to be in compliance with your local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures which include but are not limited: Providing clear and visible identification to inform people of the existence of the surveillance area and provide required contact information.
About the Manual
The manual is for reference only. Slight differences might be found between the manual and the product.
We are not liable for losses incurred due to operating of the product in ways that are not in compliance with the manual.
The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper User Manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version.

I

Quick Start Guide All the designs and software are subject to change without prior written notice. Product updates
might result in some differences appearing between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation. There might be deviations in the description of the technical data, functions and operations, or errors in the print. If there is any doubt or dispute, we reserve the right of final explanation. Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened. All trademarks, registered trademarks and the company names in the manual are the properties of their respective owners. Please visit our website, contact the supplier or customer service if any problems occur while using the device. If there is any uncertainty or controversy, we reserve the right of final explanation.
II

Quick Start Guide
Important Safeguards and Warnings
This section introduces content covering the proper handling of the device, hazard prevention, and prevention of property damage. Read carefully before using the device, comply with the guidelines when using it.
Transportation Requirements
Transport the device under allowed humidity and temperature conditions. Pack the device with packaging provided by its manufacturer or packaging of the same quality
before transporting it. Do not place heavy stress on the device, violently vibrate or immerse it in liquid during
transportation.
Storage Requirements
Store the device under allowed humidity and temperature conditions. Do not place the device in a humid, dusty, extremely hot or cold site that has strong
electromagnetic radiation or unstable illumination. Do not place heavy stress on the device, violently vibrate or immerse it in liquid during storage.
Installation Requirements
Strictly comply with the local electrical safety code and standards, and check whether the power supply is correct before operating the device.
Please follow the electrical requirements to power the device. Following are the requirements for selecting a power adapter. The power supply must conform to the requirements of IEC 60950-1 and IEC 62368-1 standards. The voltage must meet the SELV (Safety Extra Low Voltage) requirements and not exceed ES-1 standards. The power supply must meet LPS requirements and be no higher than PS2. We recommend using the power adapter provided with the device. When selecting the power adapter, the power supply requirements (such as rated voltage) are subject to the device label.
Do not connect the device to two or more kinds of power supplies, unless otherwise specified, to avoid damage to the device.
The device must be installed in a location that only professionals can access, to avoid the risk of non-professionals becoming injured from accessing the area while the device is working. Professionals must have full knowledge of the safeguards and warnings of using the device.
III

Quick Start Guide
Do not place heavy stress on the device, violently vibrate or immerse it in liquid during installation.
An emergency disconnect device must be installed during installation and wiring at a readily accessible location for emergency power cut-off.
We recommend you use the device with a lightning protection device for stronger protection against lightning. For outdoor scenarios, strictly comply with the lightning protection regulations.
/ / Reliably ground the grounding terminal of the device to improve safety. The grounding terminal differs depending on the device, and some devices do not have grounding terminals. Process the situation according to the device model.
The dome cover is an optical component. Do not directly touch or wipe the surface of the cover during installation.
Do not install the device in an environment that shares common ground with a switch or NVR to avoid interference from electrical signals, which affect the negotiation of the terminal. If the device must share common ground, use insulation material to separate the device from the common ground such as expansion bolts.
Operation Requirements
The cover must not be opened while the device is powered on. Do not touch the heat dissipation component of the device to avoid the risk of getting burnt.
Use the device under allowed humidity and temperature conditions. To protect the appearance and functions of the device, do not use it in harsh environments such
as the seaside and chemical plants that contain high concentrations of corrosive materials (such as chlorides and SO2). For information on the scenes that are suitable for anti-corrosion devices, please contact customer service to avoid damaging the appearance and functions of this device. Do not aim the device at strong light sources (such as lamplight, and sunlight) when focusing it, to avoid reducing the lifespan of the CMOS sensor, and causing overbrightness and flickering. When using a laser beam device, avoid exposing the device surface to laser beam radiation. Prevent liquid from flowing into the device to avoid damage to its internal components. Protect indoor devices from rain and dampness to avoid electric shocks and fires breaking out. Do not block the ventilation opening near the device to avoid heat accumulation. Protect the line cord and wires from being walked on or squeezed particularly at plugs, power sockets, and the point where they exit from the device. Do not directly touch the photosensitive CMOS. Use an air blower to clean the dust or dirt on the lens. The dome cover is an optical component. Do not directly touch or wipe the surface of the cover when using it. There might be a risk of electrostatic discharge on the dome cover. Power off the device when installing the cover after the camera finishes adjustment. Do not directly touch the cover and make sure the cover is not exposed to other equipment or human bodies Strengthen the protection of the network, device data and personal information. All necessary safety measures to ensure the network security of the device must be taken, such as using strong passwords, regularly changing your password, updating firmware to the latest version, and isolating computer networks. For the IPC firmware of some previous versions, the ONVIF password will not be automatically synchronized after the main password of the system has been changed. You need to update the firmware or change the password manually.
IV

Maintenance Requirements

Quick Start Guide

Strictly follow the instructions to disassemble the device. Non-professionals dismantling the device can result in it leaking water or producing poor quality images. For a device that is required to be disassembled before use, make sure the seal ring is flat and in the seal groove when putting the cover back on. When you find condensed water forming on the lens or the desiccant becomes green after you disassembled the device, contact after-sales service to replace the desiccant. Desiccants might not be provided depending on the actual model.
Use the accessories suggested by the manufacturer. Installation and maintenance must be performed by qualified professionals.
Do not directly touch the photosensitive CMOS. Use an air blower to clean the dust or dirt on the lens. When it is necessary to clean the device, slightly wet a soft cloth with alcohol, and gently wipe away the dirt.
Clean the device body with a soft dry cloth. If there are any stubborn stains, clean them away with a soft cloth dipped in a neutral detergent, and then wipe the surface dry. Do not use volatile solvents such as ethyl alcohol, benzene, diluent, or abrasive detergents on the device to avoid damaging the coating and degrading the performance of the device.
The dome cover is an optical component. When it is contaminated with dust, grease, or fingerprints, use degreasing cotton moistened with a little ether or a clean soft cloth dipped in water to gently wipe it clean. An air gun is useful for blowing dust away.
It is normal for a camera made of stainless steel to develop rust on its surface after being used in a strong corrosive environment (such as the seaside, and chemical plants). Use an abrasive soft cloth moistened with a little acid solution (vinegar is recommended) to gently wipe it away. Afterwards, wipe it dry.

V

Table of Contents

Quick Start Guide

Foreword………………………………………………………………………………………………………………………………………….. I Important Safeguards and Warnings……………………………………………………………………………………………….. III 1 Introduction………………………………………………………………………………………………………………………………….. 1
1.1 Cable……………………………………………………………………………………………………………………………………. 1 1.2 Connecting Alarm Input/Output……………………………………………………………………………………………. 2 2 Network Configuration………………………………………………………………………………………………………………….. 4 2.1 Initializing the Camera………………………………………………………………………………………………………….. 4 2.2 Changing the Device IP Address……………………………………………………………………………………………..5 2.3 Logging in to the Webpage…………………………………………………………………………………………………….5 3 Installation……………………………………………………………………………………………………………………………………. 6 3.1 Packing List……………………………………………………………………………………………………………………………6 3.2 Installing Camera………………………………………………………………………………………………………………….. 6
3.2.1 Installing SD Card (Optional)…………………………………………………………………………………………6 3.2.2 Attaching Camera…………………………………………………………………………………………………………7 3.2.3 Installing Waterproof Connector (Optional)………………………………………………………………….. 9 3.2.4 Adjusting Lens Angle…………………………………………………………………………………………………. 11

VI

1.1 Cable

1 Introduction

Quick Start Guide

Waterproof all the cable joints with insulating tape and waterproof tape to avoid water damage and prevent short circuits from occurring. For details, see the FAQ manual.
Figure 1-1 Cables

No.

Port Name

1

Table 1-1 Cable information
Description Inputs 12 VDC or 24 VAC power. Be sure to supply power as instructed in the manual.

Power port 2

The device might become damaged or behave abnormally if power is not correctly supplied.
When using 24 VAC power, please connect the power input port to 2PIN converter first.

Supplies 12 VDC (2W) power for external devices.

3

Power output

Power output is available on select models.

4

Alarm I/O

5

RS-485

Includes alarm signal input and output ports, the number of I/O port might vary on different devices. For details, see the table below. Controls external devices, such as PTZ.
RS-485 is available on select models.

Connects to network with network cable.

Provides power to the device with PoE.

6

Ethernet port

PoE is available on select models.

1

No.

Port Name

7

Audio in

8

Audio out

Port Name ALARM_IN

Quick Start Guide Description Connects to sound pickups to receive audio signals.
Audio input is available on select models. Connects to speakers to output audio signals.
Audio output is available on select models. Table 1-2 Description of Alarm I/O port Description Receives the switch signals of external alarm source.

ALARM_IN_GND ALARM_OUT

Connect different alarm input devices to the same ALARM_IN_GND port.
Outputs alarm signals to alarm devices.

ALARM_OUT_GND

When connecting to the alarm device, only the ALARM_OUT port and ALARM_OUT_GND port with the same number can be used together.

1.2 Connecting Alarm Input/Output
The camera can connect to external alarm input/output devices through the digital input/output port.

Alarm input/output is available on select models.
Procedure
Step 1 Connect the alarm input device to the alarm input end of the I/O port.
The device collects different status of the alarm input port while the input signal is idling and being grounded.
Device collects logic “1” when the input signal is connected to +3 V to +5 V or idling. Device collects logic “0” when the input signal is grounded.

2

Figure 1-2 Alarm input

Quick Start Guide

Step 2

Connect the alarm output device to the alarm output end of the I/O port. The alarm output is a relay switch output, which can only connect to OUT_GND alarm devices.
ALARM_OUT(ALARM_COM) and ALARM_OUT_GND(ALARM_NO) constitute a switch that provides the alarm output.
The switch is open normally and closed when there is an alarm output.

ALARM_COM might represent ALARM_C or C; ALARM_NO might represent N. The following figure is for reference only, please refer to the actual device for more information.
Figure 1-3 Alarm output

Step 3

Log in to the webpage, and then configure the alarm input and alarm output in alarm settings.
The alarm input on the webpage corresponds to the alarm input end of the I/O port. There will be high level and low level alarm signals generated by the alarm input device when an alarm occurs. Set the input mode to “NO” (default) if the alarm input signal is logic “0”, and set to “NC” if the alarm input signal is logic “1”.
The alarm output on the webpage corresponds to the alarm output end of the device, which is also the alarm output end of the I/O port.

3

2 Network Configuration

Quick Start Guide

Device initialization and IP configurations can be both managed through ConfigTool or webpage of the device. For more information, see the web operation manual.
Device initialization and IP configurations can be managed through ConfigTool.

Device initialization is available on select models, and is required at first-time use and after the device is reset.
Device initialization is available only when the IP addresses of the device (192.168.1.108 by default) and the computer are on the same network segment.
Carefully plan the network segment for the device. The following figures and pages are for reference only.
2.1 Initializing the Camera

Procedure
Step 1
Step 2

Search for the device that needs to be initialized through ConfigTool.
1. Double-click ConfigTool.exe to open the tool. 2. Click Modify IP. 3. Select the search conditions, and then click OK. Select the device to be initialized, and then click Initialize.

Enter the email address for password reset. Otherwise, you can only reset the password through the XML file.
Figure 2-1 Password setting

Step 3 Select Auto-check for updates , and then click OK to initialize the device. 4

Quick Start Guide

If initialization fails, click to see more information. Step 4 Click Finish.
2.2 Changing the Device IP Address
Background Information
You can change the IP address of one or more devices at a time. This section uses changing IP addresses in batches as an example.
Changing IP addresses in batches is available only when the corresponding devices have the same login password.
Procedure
Step 1 Search for the device whose IP address needs to be changed through ConfigTool. 1. Double-click ConfigTool.exe to open the tool. 2. Click Modify IP. 3. Select the search conditions, enter the username and password, and then click OK.

Step 2 Step 3

The username is admin, and the password should be the one that you set while initializing the device. Select one or more devices, and then click Modify IP. Configure the IP address.
Static mode: Enter Start IP, Subnet Mask, and Gateway, and then the IP addresses of the devices will be modified successively starting from the first IP entered.
DHCP mode: When the DHCP server is available on the network, the IP addresses of devices will be automatically assigned through the DHCP server.

The same IP address will be set for multiple devices if you select the Same IP checkbox. Step 4 Click OK.
2.3 Logging in to the Webpage

Procedure
Step 1

Open the IE browser, enter the IP address of the device in the address bar, and then press the Enter key.

Step 2 Step 3

If the setup wizard opens, follow the on-screen instructions to complete it. Enter the username and password in the login box, and then click Login. (Optional) For the first-time login, click Click Here to Download Plugin, and then install the plugin as instructed.
The home page opens when the installation is complete.

5

3.1 Packing List

3 Installation

Quick Start Guide

The tool required for the installation such as electric drill is not provided in the package. The operation manual and related tool information are contained in the disk or the QR code,
and the actual package shall prevail.
Figure 3-1 Packing list

3.2 Installing Camera 3.2.1 Installing SD Card (Optional)
SD card slot is available on select models. Disconnect the power before installing or removing the SD card.

6

Figure 3-2 Installing SD card

Quick Start Guide

Press the reset button for 10 seconds to reset the device.
3.2.2 Attaching Camera
Make sure that the mounting surface is strong enough to hold at least three times the weight of the device and bracket.
7

Figure 3-3 Cable going through the side cable tray

Quick Start Guide

8

Figure 3-4 Cable going through the mounting surface

Quick Start Guide

3.2.3 Installing Waterproof Connector (Optional)
This part is needed only when there is waterproof connector in the package and the device is used outdoors.
9

Figure 3-5 Installing waterproof connector

Quick Start Guide

10

3.2.4 Adjusting Lens Angle
Figure 3-6 Adjusting lens angle

Quick Start Guide

11

Documents / Resources

dahua 2MP Eyeball Network Camera [pdf] User Guide
2MP Eyeball Network Camera, 2MP, Eyeball Network Camera, Network Camera, Camera

References

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