1. Introduktion
This manual provides essential information for the safe and efficient use of your HP 14 Laptop, Model 14-dq6013dx. Please read this manual thoroughly before using your device to ensure optimal performance and longevity. This laptop features an Intel N150 processor, 16GB DDR4 RAM, and 384GB of storage (128GB UFS + 256GB Micro SD), running on Windows 11 Pro.

Figure 1: HP 14 Laptop overview fremhævelse af nøglespecifikationer.
2. Opsætning
2.1 Udpakning og første inspektion
Fjern forsigtigt alle komponenter fra emballagen. Kontroller, at alle varer, der er anført i afsnittet "Hvad er der i æsken", er til stede og ubeskadigede. Hvis der mangler eller er beskadigede varer, skal du kontakte din forhandler.
- HP 14 bærbar computer
- Strømadapter
- Dokumentation (denne manual)
- Accessories (as specified at purchase)
2.2 Tilslutning til strøm
Connect the power adapter to the laptop's AC Smart pin port and then plug it into a wall outlet. The laptop is designed to operate on AC power and charge the battery simultaneously. For initial setup, it is recommended to connect the laptop to power.
2.3 Indledende tænding
Press the power button located on the keyboard deck. The laptop will boot up and guide you through the Windows 11 Pro setup process. Follow the on-screen instructions to configure your operating system, network settings, and user accounts.
3. Betjeningsvejledning
3.1 Tænd/sluk og dvaletilstand
- Tænd: Tryk på tænd/sluk-knappen.
- Luk ned: Klik på Start-knappen, derefter på Tænd/sluk, og vælg "Luk ned".
- Genstart: Klik på Start-knappen, derefter på tænd/sluk-knappen, og vælg "Genstart".
- Sove mode: Luk låget, eller klik på Start-knappen, derefter på Tænd/sluk-knappen, og vælg "Dvale".
3.2 Skærmfunktioner
Your HP 14 Laptop features a 14-inch HD (1366 x 768) anti-glare LED display with 250 nits brightness. The anti-glare surface minimizes reflections, enhancing visibility in various lighting conditions.

Figure 2: The 14-inch HD display provides clear visuals for daily tasks.
3.3 Processor og grafik
The laptop is equipped with an Intel Processor N150, a 4-core processor with speeds up to 3.6 GHz, designed for efficient multitasking and responsive performance. Integrated Intel Graphics handle visual processing, suitable for everyday computing and light graphic tasks.
Video 1: Overståetview of the HP 14 Laptop's features, including processor and graphics capabilities. This video is provided by MILLION STAR INC.
3.4 Hukommelse og lagring
Your laptop includes 16GB DDR4 RAM for smooth application performance and 384GB of storage, comprising a 128GB Universal Flash Storage (UFS) drive and an additional 256GB Micro SD card. This configuration provides ampplads til dokumenter, medier og applikationer.
3.5 Forbindelse
The HP 14 Laptop offers various connectivity options:
- Trådløs: Wi-Fi 6 (2x2) and Bluetooth 5.4 for fast and stable wireless connections.
- Porte:
- 1 x HDMI 1.4b port for external displays.
- 2 x USB-A 3.0 ports for peripherals.
- 1 x USB-C 3.1 port (10Gbps) for versatile connectivity.
- 1 x Headphone Jack/Microphone Input combo.
- 1 x Multi-format SD media card reader.
- 1 x AC Smart pin for power adapter.

Figur 3: Detaljeret view of the laptop's multi-ports for various connections.
3.6 Webkamera og lyd
The laptop includes an HP True Vision 720p HD webcam with dual-array microphones for clear video calls. Custom-tuned dual stereo speakers provide enhanced audio quality.
3.7 Battery Life and HP Fast Charge
Expect up to 11.5 hours of battery life (up to 11 hours 30 minutes for video playback; up to 9 hours for wireless streaming). HP Fast Charge technology allows you to charge your laptop from 0% to 50% in approximately 45 minutes.
3.8 Forinstalleret software
The HP 14 Laptop comes with Windows 11 Pro operating system and a Microsoft Office Lifetime License pre-installed, providing essential tools for productivity and daily tasks.
3.9 Copilot AI Integration
Leverage Copilot AI in Windows 11 Pro for enhanced productivity and creative assistance. Copilot can help with various tasks, from organizing windows to generating content and editing images.

Figure 4: The Copilot AI interface integrated into Windows 11 Pro.
Video 2: Demonstration of Copilot on Windows 11, showcasing its AI capabilities. This video is provided by MILLION STAR INC.
4. Vedligeholdelse
4.1 Rengøring af din bærbare computer
- Skærm: Brug let en blød, fnugfri klud damprengøres med vand eller en skærmrens. Undgå skrappe kemikalier.
- Tastatur og kabinet: Brug en blød, tør klud. Til genstridigt snavs, en let tør klud.amp cloth can be used. Ensure no liquid enters the device.
- Porte: Brug trykluft til forsigtigt at fjerne støv fra portene.
4.2 Softwareopdateringer
Søg regelmæssigt efter og installer Windows-opdateringer for at sikre, at dit system har de nyeste sikkerhedsrettelser og forbedringer af ydeevnen. Gå til Indstillinger > Windows-opdatering for at søge efter opdateringer.
4.3 Pleje af batterier
To prolong battery life, avoid extreme temperatures and fully discharging the battery frequently. For long-term storage, charge the battery to about 50% and store the laptop in a cool, dry place.
5. Fejlfinding
| Problem | Mulig årsag | Løsning |
|---|---|---|
| Den bærbare computer tænder ikke. | Problem med lavt batteri eller strømadapter. | Sørg for, at strømadapteren er korrekt tilsluttet både den bærbare computer og en fungerende stikkontakt. Lad batteriet oplade i mindst 30 minutter, før du forsøger at tænde den igen. |
| Skærmen er blank eller sort. | Display settings, sleep mode, or hardware issue. | Press any key or move the touchpad to wake from sleep. Check if an external monitor is connected and configured as the primary display. Restart the laptop if necessary. |
| Problemer med Wi-Fi-forbindelse. | Incorrect settings, router problem, or driver issue. | Check Wi-Fi settings in Windows 11 Pro. Restart your router and modem. Update Wi-Fi drivers via Device Manager. |
| Langsom ydeevne. | Too many applications running, low storage, or malware. | Close unnecessary applications. Free up storage space. Run a full system scan for malware. Check for Windows updates. |
For yderligere hjælp, se HP-support webwebsted eller kontakt kundeservice.
6. Specifikationer
| Feature | Detalje |
|---|---|
| Modelnummer | 14-dq6013dx |
| Processor | Intel Processor N150 (4-core, up to 3.6 GHz) |
| Grafik | Integreret Intel Graphics |
| Vise | 14-inch HD (1366 x 768), Anti-glare, LED, 250 nits |
| VÆDDER | 16GB DDR4 |
| Opbevaring | 128GB Universal Flash Storage (UFS) + 256GB Micro SD card |
| Operativsystem | Windows 11 Pro |
| Trådløs forbindelse | Wi-Fi 6 (2x2), Bluetooth 5.4 |
| Havne | 1x HDMI 1.4b, 2x USB-A 3.0, 1x USB-C 3.1, 1x Headphone/Mic Combo, 1x SD Card Reader, 1x AC Smart pin |
| Webcam | HP True Vision 720p HD with dual-array mics |
| Lyd | Custom-tuned dual stereo speakers |
| Batterilevetid | Up to 11.5 hours (video playback: 11h 30m; wireless streaming: 9h) |
| Dimensioner (LxBxH) | 12.76 x 8.86 x 0.71 tommer |
| Vægt | 3.24 pund |

Figure 5: Physical dimensions and weight of the HP 14 Laptop.
7. Garanti og support
Your HP 14 Laptop comes with a manufacturer's warranty. Please refer to the warranty card included with your product for specific terms and conditions. For technical support, driver downloads, or service inquiries, visit the official HP support webwebstedet eller kontakt HP's kundeservice.
Producentens garanti: 1 år
HP Support Webwebsted: www.hp.com/support