dedicated KVM switch and rackmount screen technology
User Manual
24” WUXGA 1920 x 1200 LCD

RP-X924
9U Rackmount Display Panel
Options :
– SDI / MCS
– Audio
– Touchscreen / DC power
– MIL-type or lockable connector

Designed and manufactured by Austin Hughes

Legal Information

First English printing, November 2020
Information in this document has been carefully checked for accuracy; however, no guarantee is given of the correctness of the contents. The information in this document is subject to change without notice. We are not liable for any injury or loss that results from the use of this equipment.

Safety Instructions

Please read all of these instructions carefully before you use the device. Save this manual for future reference.

• Unplug equipment before cleaning. Don’t use liquid or spray detergent; use a moist cloth.
• Keep equipment away from excessive humidity and heat. Preferably, keep it in an air-conditioned environment with temperatures not exceeding 40º Celsius (104º Fahrenheit).
• When installing, place the equipment on a sturdy, level surface to prevent it from accidentally falling and causing damage to other equipment or injury to persons nearby.
• When the equipment is in an open position, do not cover, block or in any way obstruct the gap between it and the power supply. Proper air convection is necessary to keep it from overheating.
• Arrange the equipment’s power cord in such a way that others won’t trip or fall over it.
• If you are using a power cord that didn’t ship with the equipment, ensure that it is rated for the voltage and current labeled on the equipment’s electrical rating label. The voltage rating on the cord should be higher than the one listed on the equipment’s ratings label.
• Observe all precautions and warnings attached to the equipment.
• If you don’t intend on using the equipment for a long time, disconnect it from the power outlet to prevent being damaged by transient over-voltage.
• Keep all liquids away from the equipment to minimize the risk of accidental spillage. Liquid spilled onto the power supply or on other hardware may cause damage, fire or electrical shock.
• Only qualified service personnel should open the chassis. Opening it yourself could damage the equipment and invalidate its warranty.
• If any part of the equipment becomes damaged or stops functioning, have it checked by qualified service personnel.

What the warranty does not cover

• Any product, on which the serial number has been defaced, modified, or removed.
• Damage, deterioration, or malfunction resulting from:
• Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
•  Repair or attempted repair by anyone not authorized by us.
• Any damage to the product due to shipment.
• Removal or installation of the product.
• Causes external to the product, such as electric power fluctuation or failure.
• Use of supplies or parts not meeting our specifications.
• Normal wear and tear.
• Any other causes which do not relate to a product defect.
• Removal, installation, and set-up service charges.

Regulatory Notices Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Any changes or modifications made to this equipment may void the user’s authority to operate this equipment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re-position or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Before Installation

• It is very important to mount the equipment in a suitable cabinet or on a stable surface.
• Make sure the place has good ventilation, is out of direct sunlight, and is away from sources of excessive dust, dirt, heat, water, moisture, and vibration.

Unpacking
The equipment comes with the standard parts shown in the package content. Check and make sure they are included and in good condition. If anything is missing or damaged, contact the supplier immediately.

How To Clean Your LCD Monitor
Caution :

• To avoid the risk of electric shock, make sure your hands are dry before unplugging your monitor from or plugging your monitor into an electrical outlet.
• When you clean your monitor, do not press down on the LCD screen. Pressing down on the screen can scratch or damage your display. Pressure damage is not covered under warranty.
• Use only cleaners made specifically for cleaning monitors and monitor screens. Cleansers not made to clean monitors and monitor screens can scratch the LCD display or strip off the finish.
• Do not spray any kind of liquid directly onto the screen or case of your monitor. Spraying liquids directly onto the screen or case can cause damage that is not covered under the warranty.
• Do not use paper towels or abrasive pads to clean your monitor. Using an abrasive pad or any wood-based
  a paper product such as paper towels can scratch your LCD screen.

Cleaning Your Monitor
To clean your LCD safely, please follow these steps :

1. Disconnect the power cord.
2. Gently wipe the surface using a clean, dry microfiber cloth. Use as little pressure as possible.

Cleaning Tough Marks and Smudges
To remove tough marks and smudges, please follow these steps :

1. Disconnect the power cord.
2. Spray a small amount of non-abrasive cleanser on a microfiber cloth.

Caution: Do not spray or apply any liquids directly onto the monitor. Always apply the solution to your microfiber cloth first, not directly on the parts you are cleaning.

1. Gently wipe the surface. Use as little pressure as possible.
2. Wait until your monitor is completely dry before plugging it in and powering it up.

< Part 1 >

Package Content

RP-X924 unit X 1

• 6ft VGA cable X 1
• Power adapter X 1
• Power cord X 1
• Fastener screw for rear bracket x 2

Structure Diagram

Front view

1. LCD panel
2. LCD membrane
3. Latch to release the display panel from the
4. rear bracket
5. Rear mounting bracket
6. Power adapter basket

Rear view

Basic I/O: DVI-D + VGA + HDMI w/ speaker
Options: SDI, Audio, USB for touchscreen & DC power

 Dimension

Rear View

Bottom View

Model	Product Dimension (W x D x H)	Packing Dimension (W x D x H)	Net Weight	Gross Weight
RP-X924	553 x 70 x 385 mm 21.8 x 2.8 x 15.2 inch	583 x 124 x 529 mm 23 x 4.9 x 20.8 inch	11.4 kg 25.1 lb	12.7 kg 28 lb

VESA mount Installation

VESA mount ( 100*100mm )

• Hardware and M4*4 pcs for VESA mount are not provided

Rear Mounting Bracket Installation

Step 1

• Mount the rear bracket with an M6 screw set.
• 8 x M6 screw set are required.
  M6 screw sets are not provided.

Step 2

• Insert the RP-X924 display panel into the rear bracket.

Step 3

• Fix the unit to the bracket with the top latch.

Step 4
Complete the installation

< Part 2 >

 Product Specifications

RP-X924
LCD Panel

Panel Size ( diagonal )	24.1-inch Widescreen TFT color LCD
Display pixel ( dots x lines )	1920 x 1200
Brightness ( typ. )	300
Contrast Ratio ( typ. )	1000.1
Color	16.7 M
Viewing Angle ( L/R/U/D )	89/89/89/89
Response Time ( ms )	14
Dot pitch ( mm )	0.27
Display Area ( mm )	518.40H x 324.0V
Surface treatment	Anti-glare, Hard-coating
Surface hardness	3H
Backlight Type	LED
MTBF ( hrs )	30,000

Video Connectivity

Digital	HDMI	HDMI 1.3 / HDCP 1.3
	DVI	DVI-D, TMDS single link
Analog	VGA	Analog 0.7Vp-p
Plug & Play	DVI / VGA	VESA EDID structure 1.3
Synchronization	VGA	Separate, Composite & SOG

Audio Connectivity

Audio Input	Connector	3.5mm stereo jack
	Impedance / Power level	30k1) / 750mV
Audio Output	Connector	3.5mm stereo jack
	Resistance / Power level	30k0 / 2.8V
Speaker	Dual Stereo Speaker	10W x 2

* When the audio output is connected, speaker output is OFF
Power

Power Supply	Range	Auto-sensing 100 to 240VAC, 50 / 60Hz
Power Consumption	Screen ON	Max. 33W
	Power saving mode	Max. 2W
	Power button OFF	Max. 1W

Compliance

EMC	FCC & CE certified
Safety	CE / LVD certified
Environment	RoHS3 & REACH compliant

Environmental Conditions

Operating	Temperature	0 to 55°C degree
	Humidity	20~90%, non-condensing
	Altitude	16,000 ft
Storage / Non-operating	Temperature	-20 to 60°C degree
	Humidity	5~90%, non-condensing
	Altitude	40,000 ft
	Shock	10G acceleration (11ms duration)
	Vibration	10~300Hz 0.5G RMS random

Physical Specification

Product (Wx D x H )	553 x 70 x 385 mm 21.8 x 2.8 x 15.2 inch
Packing (WxDxH)	583 x 124 x 529 mm 23 x 4.9 x 20.8 inch
Net Weight	11.4 kg / 25.1 lb
Gross Weight	12.7 kg / 28 lb

* All dimensions stated are subject to change if options are selected/integrated to base model part codes
Applicable Format

DVI-D / VGA Input	PC Signal	1920 x 1200 x 60Hz
		1360 x 768 x 60Hz
		1280 x 1024 x 60 / 75Hz
		1280 x 960 x 60Hz
		1280 x 768 x 60 / 75Hz
		1152 x 864 x 75Hz
		1024 x 768 x 60 / 70 / 75Hz
		848 x 480 x 60Hz
		800 x 600 x 60 / 72 / 75Hz
		720 x 400 x 70Hz
		640 x 480 x 60 / 72 / 75Hz
		640 x 400 x 70Hz
		640 x 350 x 70Hz
HDMI Input *	PC Signal	Same as VGA
	Video Signal	1080p : 60Hz
		720p : 50 / 60Hz
		480p : 60Hz
		576p : 50Hz
	Audio Signal	2ch Linear PCM ( 32 / 44.1 / 48 KHz )

* In some circumstances, if the user connects the LCD to PC via HDMI port for video and audio signals, the LCD may display incorrectly on a full screen. If so, please adjust the display card setting on display size to fix the issue.

On-screen Display Operation ( OSD )

Membrane Switch	Function
	Turn the monitor on or off
	Display the OSD menu Act as an Enter key to select screen setting options
	Scroll through menu options and adjust the displayed control
	Exit the OSD screen Go back to the previous on-screen sub-menu or main menu

Remark: All LED touch buttons in WHITE light.
The LED of the Power touch button will flash continuously when there is no signal input.

1. All the LED touch buttons will automatically turn off after 10 minutes of idle status ( except the Power ).
2. Light up all membrane buttons, please press any button for 1 – 2 seconds ( except the Power ).

Picture

Picture mode :	Standard / Vivid / Soft / User mode to choose
Brightness :	Adjust the background black level of the screen image
Contrast :	Adjust the difference between the image background (black level) and the foreground (white level)

Hue:	Adjust the screen hue value
Saturation :	Adjust the saturation of the image color
Picture size :	Adjust the image size
Color temp :	Standard / Cool / Warm / User to choose
Noise reduces:	Reduce the noise of the image
Sharpness :	Adjust the image from weak to sharp

PC

Auto adjusts:	Automatically adjust sizes, and centers, and fine-tunes the video signal to eliminate waviness and distortion.
Clock :	Adjust the clock value
Phase :	Adjust the phase value
H. Position :	Align the screen image left or right
V. Position :	Align the screen image up or down

Audio

Audio mode :	Movie / Voice / Normal / Music mode to choose
Volume :	Adjust the volume of sound
Bass :	Set the value of the bass sound
Treble :	Set the value of the treble sound
Balance :	Set the balance value of treble and bass sound
Analog TV audio :	Set the value of analog TV audio sound
Mute :	Turn off the surrounding sound

Language :	Select the language in which the OSD menu is displayed – English
Sleep timer :	Set the off time
PIP mode :	Adjust picture in picture setting
PIP position :	Enter into the PIP position
PIP Source :	Enter into the Sub source and sound source
System reset :	Return the adjustment back to the factory setting
Information :	Select for Help

 How to Use Picture In Picture ( PIP ) / Picture By Picture ( PBP )

< 2.3.1 > Picture in Picture ( PIP )

Mode
Display the Sub screen in the main screen.
OSD Menu → MISC → PIP Mode → Large / Small / OFF

Position
Adjust the position of the Sub screen ( top left, bottom left, top right, bottom right ) OSD Menu → MISC → PIP Position → top left / top right / bottom left / bottom right

Size
Adjust the size of the Sub screen ( Large / Small ) OSD Menu → MISC → PIP Mode → Large / Small
Size of Sub screen

LCD Monitor	Large Sub screen	Small Sub screen
1920 x 1200	552 x 414	480 x 360
1920 x 1080	552 x 414	480 x 360
1440 x 900	414 x 310	360 x 270
1366 x 768	392 x 294	340 x 254
1280 x 1024	368 x 276	320 x 240

< 2.3.2 > Picture By Picture ( PBP )
Mode
Display the Sub screen next to the main screen. OSD Menu → MISC → PIP Mode → PBP

Size

LCD Monitor	Main/Sub screen
1920 x 1200	955 x 716
1920 x 1080	955 x 716
1440 x 900	715 x 536
1366 x 768	678 x 508
1280 x 1024	635 x 476

< 2.3.3 > PIP / PBP Source
To select an input signal for PIP / PBP Sub screen. OSD Menu → MISC → PIP Source → VGA / DVI / HDMI / SDI

The PIP / PBP is operable in the following table :

Sub/Main	VGA	DVI-D	HDMI	SDI
VGA	X	0	0	0
DVI	0	X	X	0
HDMI	0	X	X	0
SDI	0	0	0	X

< Part 3 >

 Options : 3G / HD / SD-SDI input

RP-X924

Austin Hughes’ SDI input is an ideal solution for the broadcast-grade video and high-resolution CCTV market.
Designed for use with CyberView displays, an SDI input the module can support up to 1080p @60Hz resolution without using additional space or power and it comes standard with a 2-year warranty.

*** For the SDI option, the AD board will be upgraded to AV3.0, and this comes standard with HDMI, DVI-D, VGA and audio inputs.

INPUT

3G-SDI  IN	BNC x 1 / 0.8Vp-p ( 75 ohm )
3G-SDI  OUT	BNC x 1 / Active through, equalized & relocked

Standard Compliance

Video	SMPTE 425M / 274M / 296M / 125M ITU-R  BT.656
Audio	SMPTE 299M / 272M-C

Compatible Video Format

3G-SDI	1080p	©60 / 50Hz, 4:2:2
	1080p	©30 / 25 / 24Hz, 4:4:4
	1080i	©60 / 50Hz, 4:4:4
	720p	(60 / 50Hz, 4:4:4
HD-SDI	1080p	©30 / 25 / 24Hz, 4:2:2
	1080i	©60 / 50Hz, 4:2:2
	720p	(60 / 50Hz, 4:2:2
SD-SDI	480i	©60Hz, 4:2:2
ITU-R BT.656	576i	©50Hz, 4:2:2

Compatible Audio Format

3G-SDI	48kHz, 16 / 20 / 24 bit, 2 CH, Synchronized Video
HD-SDI	48kHz, 16 / 20 / 24 bit, 2 CH, Synchronized Video
SD-SDI	48kHz, 16 / 20 / 24 bit, 2 CH, Synchronized / Asynchronized Video

Max. Transmission Distance 75 ohm coaxial cable

3G-SDI	150m at 2.97Gb/s
HD-SDI	250m at 1.485Gb/s
SD-SDI	480m at 270Mb/s

Options : MCS ( Multi-display Control )

More control is always good. Especially when it is necessary and easy. Austin Hughes provides an MCS solution to control the OSD of various CyberView LCD display up to 64 units.
The RS-232C is used for the communication between the PC and the first display via a 15 feet serial cable while the CAN bus is used for the various LCD displays cascade together via CAT 5/6 cable, and daisy chain up to 1,000 meters.
Designed for use with CyberView LCD displays, Austin Hughes provides an MCS input module without using additional space or power and it comes standard with a 2-year warranty.

*** Please download the protocol of MCS control at : http://www.austin-hughes.com/support/usermanual/cyberview/UM-CV-MCS.pdf
*** For the MCS option, casing depth will be changed.

Daisy chain up to 1,000 meters and 64 displays

< 3.3 > Options : Audio 

– Audio
( Built-in Dual Stereo Speakers, 10W x 2 )
( 3.5mm audio jacks for audio in & out )

< 3.4 > Options : Touchscreen & driver
X24″ USB Touchscreen Specification

Model	TRB    e-Resistive
Technology TouchPoint Input Type	5-Wire Resistive
	Single
	Finger or Stylus
Resolution	2048 x 2048
TouchPoint Accuracy Response Speed Activation Force	–
	15 ms
	≤ 50 g
Surface Hardness	3H
Light Transmission Haze	80% ± 3%
	8% ± 3%
Durability	10 million touches
Top Layer Bottom Layer Thickness	ITO Film
	ITO Glass
	2.2 ± 0.2 mm
Connector	USB Type-A
Compatibility	Windows 7 / XP / Vista, Linux

• USB touchscreen package includes 1 x 6ft USB cable, quick reference guideline, and CD disc
• For detailed information, please refer to the attached CD disc
• As the touchscreen unit is not made of toughened glass, please handle it carefully

< 3.4 > Options : Touchscreen & driver 

TRB Driver

Please follow the below steps to setup the touch screen:-
Step 1. Run the bundled CD disc or download the driver from the link below :
http://www.austin-hughes.com/resources/driver/rackmount-display
Step 2. Double click the Setup.exe
Step 3. Follow the installation instruction to finish the setup
Step 4. After installation, run the TouchKit program & the “4 point calibration”

Please do the initial calibration after the first setup

< 3.5 > Options : DC Power

Model	12V	24V	48V	125V
Input rating Input voltage: Input range: Input current – No-load – Full load Output rating Output voltage: Output current: Efficiency	12-Volt 9 ~ 18V 50 mA 7183 mA 12-Volt 6.25A 87%	24-Volt 18 ~ 36V 50 mA 3551 mA 12-Volt 6.25A 88%	48-Volt 36 ~ 75V 50 mA 1755 mA 12-Volt 6.25A 89%	110-Volt 66 ~ 160V 35 mA 749 mA 12-Volt 6.25A 91%

*** For DC power option :
( 1 ) If the unit with LCD, earthing may be required

< 3.6 > Options : MIL-type or Lockable Connector 

MIL-type Connector

Input	Part no.	MIL Standard
DC Power *** ( Male )	MS3470W8-33P	MIL – DTL – 26482
VGA *** ( Male )	MS3470W14-15P	MIL – DTL – 26482

*** There are several additional MIL DC and VGA connector types with varying design characteristics to meet cost considerations and to provide users with the most design flexibility possible. For more information, please contact us.

Lockable Connector

Input	Part no.	Standard
DC Power ( Male )	YM-Ext-461CP001	D-type 3W3
USB	USB – A111 – 00

*** MIL – type or Lockable connectors above can be integrated with our LCD displays. Sale service just for connectors not provided.
The company reserves the right to modify product specifications without prior notice and assumes no responsibility for any error which may appear in this publication.
All brand names, logos, and registered trademarks are properties of their respective owners. Copyright 2021 Austin Hughes Electronics Ltd. All rights reserved.

UM-CV-751-RP-X924-Q221V1
www.austin-hughes.com

Documents / Resources

CyberView RP-X924 9U Rackmount Display Panel [pdf] User Manual RP-X924, 9U Rackmount Display Panel, RP-X924 9U Rackmount Display Panel

References

• User Manual