CyberPower PR2200RT2UCN Smart App Sinewave Ups

Specifications

• Model: PR2200RT2UCN/PR2200RTXL2UCN
• Manufacturer: Cyber Power Systems (USA), Inc.
• Input: AC Inlet
• Output: Battery Backed and Surge Protected Outlets
• Network Connectivity: SNMP/HTTP Network Slot, Cloud Monitoring (Ethernet Port)
• Ports: BM Port (PR2200RTXL2UCN), Dry Contact, Serial Port, USB Port, EPO/ROO Port
• Additional Features: LCD Module, Output Circuit Breaker, TVSS Screw, Extended Battery Module Connector Socket

Product Usage Instructions

Installation and Setup:
Follow the provided user manual for installation instructions. Ensure the UPS is connected to a grounded AC power outlet with fuse or circuit breaker protection.

Maintenance Guidelines
Regularly check and maintain the UPS and batteries as per the manual. Do not remove the cover except for battery servicing.

Safety Precautions

• Do not use the UPS for medical or life support equipment.
• Avoid direct sunlight exposure and keep away from strong heat sources.
• Do not block ventilation openings around the housing.

FAQ

• Q: How do I register my product?
  A: Visit www.cyberpowersystems.com/registration to register your product for warranty and support benefits.
• Q: What should I do in case of a power outage?
  A: The UPS will provide backup power during outages. Ensure it is properly connected and charged for uninterrupted operation.
• Q: Can I connect sensitive equipment to the UPS?
  A: Yes, connect sensitive electronics to the battery-backed outlets for surge protection.

YOUR ULTIMATE ALLY IN POWER
SMART APP SINEWAVE UPS SERIES
PR2200RT2UCN / PR2200RTXL2UCN

USER MANUAL

FEATURES

1. Power Switch
2. Toolless Battery Access Door (behind faceplate)
3. Front Panel Access Tabs (behind faceplate)
4. LCD Module
5. Faceplate
6. Battery Backed and Surge Protected Outlets
7. Output Circuit Breaker
8. SNMP/HTTP Network Slot
9. Cloud Monitoring (Ethernet Port)
10. Input Circuit Breaker
11. AC Inlet
12. BM Port (PR2200RTXL2UCN)
13. Dry Contact
14. Serial Port
15. USB Port
16. EPO/ROO Port
17. TVSS Screw
18. Extended Battery Module
    Connector Socket (PR2200RTXL2UCN)

PRODUCT REGISTRATION

Thank you for purchasing a CyberPower product. Please take a few minutes to register your product at www.cyberpowersystems.com/registration. Registration certifies your product’s warranty, confirms your ownership in the event of a product loss or theft and entitles you to free technical support. Register your product now to receive the benefits of CyberPower ownership.

IMPORTANT SAFETY WARNINGS (SAVE THESE INSTRUCTIONS)
This manual contains important instructions that should be followed during installation and maintenance of the UPS and batteries. Please read and follow all instructions thoroughly before and during the installation and operation of the product.

• CAUTION! The UPS must be connected to a grounded AC power outlet with fuse or circuit breaker protection. DO NOT plug the UPS into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the UPS.
• CAUTION! The battery can energize hazardous live parts inside even when the AC input power is disconnected.
• CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area, free of conductive contaminants. Please see specifications for acceptable temperature and humidity range.
• CAUTION! For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
• CAUTION! To reduce the risk of electric shock, do not remove the cover, except to service the battery. There are no serviceable parts inside, except for the battery.
• CAUTION! To avoid electrical shock, turn off the unit and unplug it from the AC power source before servicing the battery or installing a computer component.
• CAUTION! When installing the equipment, ensure that the sum of the leakage current of the UPS and the connected equipment does not exceed 3.5mA.
• CAUTION! Do not unplug the unit from AC Power during operation, as this will invalidate the protective ground insulation.
• CAUTION! To reduce the risk of fire, connect only to a circuit provided with 30 amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.
• CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! DO NOT use in any circumstance that would affect operation or safety of any life support equipment, with any medical applications, or patient care.
• CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire, do not use with or near aquariums. Condensation from the aquarium can come in contact
  with metal electrical contacts and cause the machine to short out.
• CAUTION! DO NOT INSTALL THE UPS WHERE IT WOULD BE EXPOSED TO DIRECT SUNLIGHT OR NEAR A STRONG HEAT SOURCE!
• CAUTION! DO NOT BLOCK OFF VENTILATION OPENINGS AROUND THE HOUSING!
• CAUTION! DO NOT USE THE UPS ON ANY TRANSPORTATION! To reduce the risk of fire or electric shock, do not use the unit on any transportation such as airplanes or ships. The effect of shock or vibration caused during transit and the damp environment can cause the unit to short out.
• CAUTION! Dispose of or recycle the UPS after the end of its life in accordance with local regulations.

INSTALLING YOUR UPS SYSTEM

UNPACKING
Inspect the UPS upon receipt.
The box should contain the following:

• UPS unit
• Faceplate
• Rail Kit CP2RAIL02, includes:
  • 14 x M5 Pan Head Screws
  • 8 x Plastic Washers
• Management cables
  • 1 x USB Cable
  • 1 x EPO Cable
• User’s Manual
• Mechanical Accessory, includes:
  • 2 x Rack-Mount Brackets CPEAR04
  • 2 x Rack-Mount Handles
  • 1 x Tower Baseplate
  • 12 x Dust Covers
  • 4 x M5 Truss Head Screws
  • 8 x M5 Flat Head Screws
  • 4 x M4 Flat Head Screws
  • 4 x Rubber Feet
  • 4 x M4 Round Head Screws

OVERVIEW
The CyberPower Smart App Sinewave Uninterruptible Power Supply PR2200RT2UCN/PR2200RTXL2UCN features 2430 Joules of surge protection, provides battery backup during power outages and is Active PFC compatible for safeguarding mission-critical servers, telecom equipment, VoIP and internetworking hardware that require seamless sine wave power. Its full Automatic Voltage Regulation (AVR) boost/ buck technology delivers a consistent and clean AC power, protecting connected equipment and preventing costly business interruptions. This UPS is GreenPower UPS™ Bypass circuitry patented to save on energy costs by reducing energy consumption and heat buildup.
The UPS unit incorporates microprocessor-based full digital control and includes PowerPanel® Business software providing the user unsurpassed flexibility and control. An optional SNMP/HTTP Remote Management adapter (RMCARD) supports remote management and control of the machine through a standard web browser.

AUTOMATIC VOLTAGE REGULATOR
The incoming utility power may be damaging to important data and hardware, but with Automatic Voltage Regulation, the computer will not experience damaging voltage levels.
The AVR automatically increases low or decreases high voltage to a safe and consistent output voltage.

DETERMINE THE POWER
REQUIREMENTS OF YOUR EQUIPMENT

1. Ensure that the equipment plugged into the UPS does not exceed the UPS unit’s rated capacity. If the rated capacities of the unit are exceeded, an overload condition may occur and cause the UPS unit to shut down or the circuit breaker to trip.
2. There are many factors that can affect the amount of power that your electronic equipment will require. For optimal system performance keep the load below 80% of the unit’s rated capacity.

INSTALLATION

The product is designed for tower installation and rack installation for 2-post rack and 4-post rack. Read and follow the procedures thoroughly before and during your installation of the product. The installation videos are available online. Scan the QR code below for detailed information.

Preparation

CAUTION! It is strongly recommended to have an additional person assist this installation process if the product is heavy.
CAUTION! It is strongly recommended that the 2-post rack be bolted to the floor prior to the installation of the product.

1. Remove all equipment connected to the product.
2. Make sure the product is disconnected from AC power source.
3. Remove internal batteries to reduce weight of the unit before the installation. Refer to BATTERY REPLACEMENT section for instructions.

Rack Installation for 2-Post Rack

1. Attach the brackets with provided M5 flat head screws.
2. Affix the product to the rack with suitable M5/M6 screws and cage nuts. (M5 truss head screws are provided with the product in the mechanical accessory box.)

Rack Installation for 4-Post Rack

1. Use the provided M5 flat head screws to attach the brackets and provided M5 pan head screws for hanging brackets.
2. Screw the hanging rails to the rack with provided M5 pan head screws and plastic washers.
3. Lift the product upon the hanging rails and slide the unit into the rack. Affix the product to the rack with provided M5 truss head screws. If handles are needed, affix them to the brackets with M4 flat head screws.

Note: The Rail Kit is included for selected models. See UNPACKING section. For other models, it is also available for purchase. Part number CP2RAIL02.

Tower Installation

1. Attach the brackets to the baseplate with the provided M4 flat head screws.
2. Remove the faceplate and rotate the LCD module, then re-install the faceplate.
3. Screw the rubber feet with provided M4 round head screws and then put the UPS onto the assembled tower stand. You can also put the dust covers in the screw holes on the top side of the UPS to prevent dust from falling into the unit.

BASIC OPERATION

Normal Use

1. Properly install the UPS.
2. Connect equipment to the outlets on the rear panel of UPS.
3. Plug the UPS into a 2-pole, 3-wire grounded receptacle/wall outlet.
4. Press the power switch on LCD module once. The display screen will light up
   and show “UPS On/Off” on the first line. Use the Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS.
   The display screen will show CyberPower in the first line and the UPS model in the second line. Then the Online or On Battery Indicator on the LCD module lights up, indicating the UPS is operating from utility or battery.
5. To turn off the UPS, press the power switch on LCD module once. The display screen will light up and show “UPS On/Off” on the first line. Use the Up/Down button to select “Off” or “Delay Off” and then press the Enter button to turn off the UPS. The display screen will show “Goodbye” and all the indicators will be off.

IMPORTANT! For first time usage, plug your UPS into an AC outlet to disable cold start protection. Otherwise, your UPS will not turn on.
IMPORTANT! Do not use an adapter, line conditioner, or other surge protection devices between the wall outlet and the UPS. Use of such a device may impede proper operation of the UPS.
Be aware of the following statements:

• Your UPS may be used immediately upon receipt. However, charging the battery for at least 12 hours is recommended to ensure the battery reaches its maximum charge. Charge loss may occur during shipping and storage. To recharge the battery, simply leave the unit plugged into an AC outlet. The unit will charge in either the on or off state.
• To maintain optimal battery charge,
  leave the UPS plugged into an AC outlet at all times.
• DO NOT plug a laser printer, copier, space heater, vacuum, paper shredder, pumps or other large electrical device to the UPS. The power demands of these devices will possibly overload and damage your UPS.
• Always plug the UPS into a 2-pole, 3-wire grounded receptacle/ wall outlet. Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands, e.g. air conditioner, refrigerator, copier, etc. Avoid using extension cords.
• To prevent the risk of electric shock, follow the steps to ground the UPS:
  • Connect a ground wire to the TVSS screw on the rear panel of UPS.
  • Connect another side of the ground wire to the ground.
• If your UPS freezes, you can do a hard reboot as below steps.
  • Press and hold the power switch on the LCD module for around 15-20 seconds; the UPS will be forcibly shut down. All indicators, display screen, and output will be off immediately.
  • After an abnormal shutdown, the UPS restarts itself when it is powered by utility. If the UPS does not restart automatically, slightly press the power switch on LCD module once to wake up the UPS to perform the auto-restart function.

When there is no utility, you need to follow below procedures to turn on the UPS. Slightly press the power switch on LCD module once. The display screen
will light up and show “UPS On/Off” on the first line. Use the Up/Down button to select “On” or “Delay On” and then press the Enter button to turn on the UPS. The display screen will show CyberPower in the first line and the UPS model in the second line. Then the On Battery Indicator on the LCD module lights up, indicating the UPS is operating from battery.
Note: When the UPS is off, pressing and holding the power switch for around 15-20 seconds cannot turn on the UPS even though the display screen will light up
for a few seconds. Follow above steps to correctly turn on the product.

CLEANING AND MAINTENANCE

CAUTION! To reduce the risk of electric shock, do not remove the cover except to service the battery. There are no user-serviceable parts inside except for the battery. For battery replacement, please refer to BATTERY REPLACEMENT section.
CAUTION! Turn off the unit and unplug it from the AC power source before cleaning.
CAUTION! Never immerse the unit in water or other liquids. Only use a soft, slightly
damp cloth to wipe the surface of the unit. Do not use a spray directly to clean or disinfect the unit. To store the product for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every three months to ensure battery life.

OPERATION AND STORAGE ENVIRONMENT
To prevent risk of fire or electric shock, install or place the unit in a temperature and humidity controlled indoor area, free of conductive contaminants.

Operation	Temperature	32°F – 104°F / 0°C – 40°C
	Relative Humidity	0% – 95% Non-condensing
	Elevation	0 – 9,843 ft. / 0 – 3,000 m
Storage	Temperature	5°F – 113°F / -15°C – 45°C
	Relative Humidity	0% – 95% Non-condensing
	Elevation	0 – 49,213 ft. / 0 – 15,000 m

NETWORK OPERATION

Local Monitoring
Connect either the USB cable or Serial cable to the corresponding port on the UPS and on the computer with PowerPanel Business software installed. PowerPanel Business software is available on our website. Please go to www.cyberpowersystems.com/products/software/power-panel-business for the free download. Note: USB and Serial port cannot be used simultaneously. Serial port will be disabled if the USB port is used.

Remote Monitoring
This product is equipped with a SNMP/HTTP network slot. If you would like to control the UPS from a remote location, especially under a private network, a CyberPower Remote Management Card (RMCARD) is required. For more information, visit www.cyberpowersystems.com.

Cloud Monitoring
This product features an Ethernet port for Cloud Connection, which makes it easy to monitor CyberPower UPS systems from anywhere. Follow below steps to get your UPS on Cloud.

1. Hardware installation: Connect the Cloud Monitoring (Ethernet Port) on the UPS rear panel to a wall jack or network switch using a suitable Ethernet cable.
   

   LED Indicators		Conditions
   Link	Off	The UPS is not conntected to the network
   	On (Yellow)	The UPS is connected to the network.
   Tx / Rx	Off	The Cloud Monitoring (Ethernet Port) is not powered.
   	On (Green)	The Cloud Monitoring (Ethernet Port) is powered.
   	Flashing	Receiving or transmitting data packet.

2. Application installation: Install PowerPanel Cloud App on your smartphone and then launch the application. PowerPanel Cloud App is available for download on the Apple App Store or Google Play.
3. Sign up and log in.
4. Add a device in the PowerPanel Cloud App.
   • Click “+” in the upper right corner of the homepage.
   • Locate the “Add Device by QR Code” to add your Cloud UPS.
   • Scan the QR Code on the top side of the UPS. If the QR Code scan was successful, click “Add” and name the device you are monitoring.
   • After the setup is completed, you will see your device on the homepage.
   • Wait till the UPS is successfully configured.
5. Start monitoring your UPS!
   In addition to the Mobile App, you can access the PowerPanel Cloud account via a web browser: https://powerpanel.cyberpower.com. For more information, please refer to the PowerPanel Cloud User’s Manual.

LCD OPERATION GUIDE

Display Interface

1. Power Switch/Power On Indicator
2. Online Indicator
3. Fault/Warning Indicator
4. On Battery Indicator
5. Battery Fault Indicator
6. Display Screen
7. Menu Button
8. Esc Button
9. Up Button
10. Down Button
11. Enter Button

Basic Operation
Press Up/Down Button to scroll through the UPS status. Press Esc button to go back to top.

Menu	Item
Status	Operation Mode Input Voltage Information Output Voltage Information	Estimated Runtime Battery Information Load Information	NCL Status UPS Temperature Date and Time

LCD Setting Guide
Press Menu Button to enter Setup Menu and use Up/Down Button to scroll through menus. Press Enter Button to go into the selected menu and use the Up/Down Button and Enter Button to select the setting item and to complete the setting. Esc Button is pressed to exit the submenu and go back to previous page.

Menu	Item
Basic Setup	Utility Quality	Sensitivity	Extended Battery Module Quantity (Select models)
Ambient Setup	ECO Mode LED Brightness	LCD Hibernation Cycling Display	Audible Alarm
Outlet Control	UPS Configuration	NCL Configuration
Test	Self Test	Alarm Test
Logs	Event 1-10

Menu	Item
About	UPS Model Name UPS Serial Number Last Battery Change Date Next Battery Change Date	UPS Firmware Version IP Address MAC ID Service Port number	BM Status UPS Battery Information
Advanced Setup	Output Voltage Minimum Output Voltage Maximum Output Voltage Low Battery Threshold Battery Change Date	Schedule Test Date and Time Power Meter Rest IP Access IP Address	Subnet Mask Gateway Firmware Update* Back to Default * Only displayed in standby mode

Menu / Basic Setup

Item	Default	Option	Description
Utility Quality	Normal	Good Normal Poor	Select the voltage quality of the input utility power. If Good is selected, the UPS will be more sensitive to power quality and go to battery mode more often to supply the cleanest power to connected devices. If Poor is selected, the UPS will tolerate more power fluctuations and go to battery mode less often.
		Customized	“Customized” shows up when Maximum/Minimum Output Voltage has been adjusted in Advanced Setup Menu or through software.
Sensitivity	Medium	High Medium Low	Select the sensitivity level to power events for connected equipment. If the connected equipment is highly sensitive to power events, select High; the UPS will go to battery mode more often to provide the cleanest power. If the connected equipment can tolerate more power events, select Low; the UPS will go to battery mode less often.
Extended Battery Module Quantity (Select models)	0	0-10 Auto-sensing	If Auto-sensing is selected, the UPS will change the numbers automatically.

Menu / Ambient Setup

Item	Default	Option	Description
ECO Mode	Active	Active Inactive	When Active is selected, the UPS will change related setup functions in this menu automatically to work under low energy consumption.
		Active – Customized Inactive -Customized	You can also set the functions in this menu independently and then go back to Eco Mode to have a check. If Active is displayed, the UPS works under low energy consumption.
LED Brightness	Dim	Bright Normal Dim Only Power On	The LED brightness can be set in accordance with the ambient lights or different usage scenario. If Only Power On is selected, all LED indicators will be off except Power On Indicator.
LCD Hibernation	After one minute	Never After 1 minute After 5 minutes After 10 minutes	After this amount of time with no activity, the display screen will shut off to save energy.
Cycling Display	Never	Never After  10 seconds After 20 seconds After 30 seconds	After this amount of time with no activity, UPS will start cycling the status information on display screen.
Audible Alarm	Quiet	Normal Quiet Mute on Battery Off	Normal contains fault and warning alarms and all reminding alarms of battery operation including switching to battery power, working under battery mode, reaching Low Battery Threshold, soon running out of battery, and Low Battery Shutdown. If Quiet is selected, the UPS will emit fault and warning alarms and reminding alarm indicating the UPS reaches Low Battery Threshold. If Mute On Battery is selected, only fault and warning alarm will sound. All alarms are disabled if Off is selected.

Menu / Outlet Control

Item	Default	Option	Description
Delay Turn On	4 seconds	0-600 seconds	The amount of time that the outlets will wait before actual startup.
Delay Turn Off	4 seconds	0-600 seconds	The amount of time that the outlets will wait before actual shutdown.
Reboot Duration	12 seconds	4-300 seconds	The amount of time that the outlets will remain off before the UPS restarts itself.
Minimum Restored Capacity	0%	0-100%	It is the criteria for UPS to perform auto-restart as utility is restored. If battery capacity is higher than this setting, the auto-restart will be performed; otherwise, the UPS will keep charging the battery until battery capacity reaches that level.
Uptime on Battery	Disable	Enable: 5-1800 seconds Disable	Set the maximum runtime on battery mode. The UPS will shut down after the amount of time spent in battery mode has reached this setting. Make sure the estimated runtime is larger than this setting; otherwise, the UPS will still stop supplying power when it is running out of battery.
Reserved Runtime	Disable	Enable: 0-1800 seconds Disable	When the UPS is in battery mode, it will cut off output power when the remaining runtime reaches the level.
NCL Switch Can only be configured in the Submenu, NCL Configuration.	On	On Delay On Off Delay Off Reboot Delay Reboot	This is the main switch for NCL outlet groups.
Off on Overload Can only be configured in the Submenu, NCL Configuration.	Disable	Enable Disable	NCL outlets will be turned off when the UPS is overloaded in battery mode if the item is enabled. NCL outlets will turn on automatically as utility is restored.

Menu / Test

Item	Default	Option	Description
Self Test	No	Yes No	Select Yes to order the UPS to quickly test the backup function by entering to battery mode, checking if it works. The test takes around 10 seconds.
Alarm Test	Short Test	Short Test Continuous Test	This item tests the alarm’s audible warning and LED indicators’ functionalities. Short test lasts 5 seconds. In continuous testing, press any button to stop the test.

Menu / Logs
All kinds of events are recorded and the UPS will show the last 10 events in this menu. Events are categorized into four sorts and shown in a capital letter in a single event log on the display screen: (F) Fault, (W) Warning, (S) Shutdown, and no letter for a normal transfer event.

Menu / Advanced Setup
This menu contains more adjustable and detailed items for UPS advanced usage. Read the item descriptions below thoroughly before you change the settings.

Item	Default	Option	Description
Output Voltage	120V Select models and regions	100V 110V 120V 127V	Select the AC output voltage on battery mode.
Minimum Output Voltage	100V: 89V 110V: 97V 120V: 102V 127V: 111V	100V: 86-92V 110V: 97-106V 120V: 97-106V 127V: 108-114V	Set the value lower if the utility voltage is usually low to avoid unnecessary battery usage. Make sure the connected equipment can work under the voltage condition.
Maximum Output Voltage	100V: 111V 110V: 128V 120V: 131V 127V: 143V	100V: 108-114V 110V: 127-136V 120V: 127-136V 127V: 140-146V	Set the value higher if the utility voltage is usually high to avoid unnecessary battery usage. Make sure the connected equipment can work under the voltage condition.
Low Battery Threshold	300 seconds	0-1800 seconds	The UPS will emit an audible alarm indicating that the remaining runtime is reaching its threshold.
	35%	20-65%	The UPS will emit an audible alarm indicating that the remaining battery capacity is reaching its threshold.
Battery Change Date	—/—-	Month/Year	Optional setup information for users to record the installation date of battery pack. Reset the data when replacing new battery pack.
Schedule Test – On Startup	No	Yes No	If Yes is selected, the UPS will perform a Self Test every time on startup.
Schedule Test – Frequency	Never	Never Every 1 week Every 2 weeks Every 3 weeks Every 4 weeks	Select the amount of time that the UPS will perform Self Test periodically after startup.
Date and Time	—-/–/– –:–	Year/Month/Day Hour:Minute	Set the Date and Time for use in data/event logs.
Power Meter Reset	No	Yes No	Select Yes to reset the value of Load Energy in Status Menu.

Item	Default	Option	Description
IP Access	DHCP	DHCP Manual IP Setup	Select the way to access the IP/Subnet Mask/ Gateway. This shows “No Web Device” when no RMCARD is installed.
IP Address	Auto- sensing	Auto-sensing Manual Key-in	Change the IP Access setting to manual IP Setup and then this item can be adjusted manually. This shows “No Web Device” when no RMCARD is installed.
Subnet Mask	Auto- sensing	Auto-sensing Manual Key-in	Change the IP Access setting to manual IP Setup and then this item can be adjusted manually. This shows “No Web Device” when no RMCARD is installed.
Gateway	Auto- sensing	Auto-sensing Manual Key-in	Change the IP Access setting to manual IP Setup and then this item can be adjusted manually. This shows “No Web Device” when no RMCARD is installed.
Firmware Update Only displayed in Standby Mode	No	Yes No	Select Yes to update the firmware of UPS in Standby Mode.
Back to Default	No	Yes No	Select Yes to restore the UPS factory default settings.

Fault Warning Display and Alarm 
The following table shows the fault and warning indications of the UPS. The warning message cycles when the UPS is still turned on. Refer to the error code below and take necessary measures.
After the UPS shuts down or is turned off manually, the error message could disappear but the event records can be found in the Log Menu. To safely check the logs, press the power switch once and then press the Esc button to enter another operation mode – Standby Mode.

Press Menu button and go to Log Menu to do a check.
Note: When the UPS is in Standby Mode, it does not have output. All indicators will not illuminate and only the display screen lights up when the UPS is operated. To leave the Standby Mode, refer to BASIC OPERATION section to turn on the UPS. Or you can disconnect the UPS from the AC power source, wait for a minute, and then UPS will completely become off.

Display Screen Line 1	Display Screen Line 2	LED Indicator	Alarm
UPS Fault!	E01-Overcharge: Contact CyberPower for repair.		Beeps once every 2 seconds*
UPS Fault!	E03-No Charge: Contact CyberPower for repair.
UPS Off!	E20-Output Short: Connected equipment may have problems, remove them and check.		Beeps for 3 seconds
UPS Off!	E21-Output Short: Connected equipment may have problems, remove them and check.		Beeps for 3 seconds
Warning! UPS Off!	E22-Overload: Unplug at least one connected device.		Constant alarm*
Warning!	E23-Over Temp: Turn off the unit and check ventilation.		Beeps once every 2 seconds*
Warning!	E24-Over Temp: Turn off the unit and check ventilation.		Beeps once every 2 seconds*
UPS Off!	E25-EPO: Check the EPO connector status.
Warning!	E27-Fan Fail (FR): Contact CyberPower for repair.
Warning!	E27-Fan Fail (FL): Contact CyberPower for repair.
Warning!	E29-Fan Fail (B): Contact CyberPower for repair.
Warning!	Battery Disconnected: Check battery wiring and condition.		Beeps once every 2 seconds for a period of 30 seconds*
Warning!	Battery Defect: Check battery wiring and condition.		Beeps once every 2 seconds for a period of 30 seconds*
Warning!	Service Battery: Batteries have reached recommended maintenance period.
Warning!	Wiring Fault: Check utility wiring and ground.

EPO AND ROO CONFIGURATION
The Emergency Power Off (EPO) port is a safety feature that can be used to immediately
shut down the UPS and cut off its power supply to connected equipment. It is necessary to manually press the power switch on the LCD module to restart the UPS and reapply power to connected equipment.
The Remote On/Off (ROO) shares the same port with EPO and those two functions can be used at the same time. ROO is a remote power control function which allows users not only to power on but also power off the UPS from a remote location.

Installation

1. Verify the UPS is off and unplugged.
2. The EPO/ROO interface is an IEC 60950 safety extra low voltage (SELV) circuit. Follow the appropriate circuit diagram below to wire the provided EPO cable to your EPO/ROO configuration. Connect isolated dry contacts and use ONLY latching switch.
3. After wiring, make sure the external EPO/ROO switch is not activated to enable UPS output.
4. Plug the UPS into an AC outlet and turn the UPS on via power switch on the LCD module.
5. Activate the external EPO/ROO switch to test the function. Check the status change of UPS from its LCD module.
6. For EPO user: De-activate the external EPO switch and restart the UPS via power switch on the LCD model.
   For ROO user: Press the external ROO switch again to restart the UPS.

Restriction on ROO

• ROO can only turn on the UPS when utility is available.
• ROO becomes inactive if the UPS is shut down due to Fault, Low Battery, or EPO; it is necessary to manually press the power switch on the LCD module to restart the UPS and reapply power to connected equipment.
• ROO is active only when UPS power status is the same as ROO circuit.* If they are different, manually adjust the external ROO switch to synchronize current UPS status.

For instance, the UPS is turned off via power switch on the LCD module; however, the ROO switch stays in “on” position, which means the contact is closed. Users have to manually press the external ROO switch to “off” position, making contact open, to reactivate the ROO, verifying the power status shown on LCD module and ROO switch is on the same page. And then users can press the external ROO switch again to turn on the UPS.
* Power switch on the LCD module, software and external ROO switch can all turn on/off the UPS.

DRY CONTACT
This UPS offers users the solution for UPS status monitoring via two output relays. Refer to Network Operation in this manual, verifying the UPS is connected to a computer with PowerPanel Business software installed or is equipped with RMCARD. Follow below circuit to wire your dry contact port and choose your preferred monitoring status via those interfaces.
UPS status which can be monitored by dry contact is listed below:

UPS Status	UPS Conditions
Power Failure*	UPS detects utility failure
Battery Low*	Battery capacity is lower than threshold.
Summary Alarm	UPS exits alarms due to Inverter Fault, Output Short, Over Temperature, Overload, Battery Overcharge, Low Battery, Battery Disconnected, and Battery Defect.
UPS Fail	UPS has malfunctioned due to Inverter Fault, DC Power Fault, and Over Temperature.

*Default settings of relay contacts are Power Failure and Battery Low (Normally Open).

Internal Circuit

Output Relay Rating
Voltage: 30VDC Max Current: 3A Max (per relay)

Relay Status	UPS Status
Pin1 short to Pin5	Battery Low
Pin8 short to Pin5	Power Failure

Example Application
Supply 12VDC to the Common contact and connect LEDs to the DB9 port Pin1 and Pin8. When UPS detects utility failure or when UPS battery capacity is lower than threshold, the connected LEDs will illuminate.

BATTERY REPLACEMENT
Read and follow the important safety instructions before servicing the batteries. Visit the CyberPower official website at www.cyberpowersystems.com or contact your dealer for more information on replacement batteries. The battery replacement video is available online. Scan the QR code below for detailed information.

• CAUTION! RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. When replacing batteries, replace with the same number of the following battery: CyberPower RB1290X4J for PR2200RT2UCN / PR2200RTXL2UCN.
• CAUTION! Risk of Energy Hazard, 12V, maximum 9 Ampere-hour battery. (PR2200RT2UCN / PR2200RTXL2UCN)
• CAUTION! The used batteries are considered hazardous waste and must be disposed through recycling. Most retailers that sell lead-acid batteries collect used batteries for recycling, as required by local regulations. Do not dispose of batteries in a fire. The batteries may explode.
• CAUTION! Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.
• CAUTION! Do not replace batteries while the UPS is in battery mode.
• CAUTION! When the battery pack is disconnected, the loads connected to the UPS are not protected from power failure.
• CAUTION! Do not use a damaged or deformed battery pack.

Take the following precautions before replacing the battery:

1. Remove watches, rings, or other metal objects.
2. Use tools with insulated handles.
3. Wear rubber gloves and boots.
4. Do not lay tools or metal parts on top of batteries.
5. Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground. CONTACT WITH ANY PART OF A GROUNDED BATTERY CAN RESULT IN ELECTRICAL SHOCK. The likelihood of such shock can be reduced if such grounds are removed during installation and maintenance (applicable to equipment and remote battery supplies not having a grounded supply circuit).

Battery Replacement Procedure

1. Remove faceplate and unscrew the thumbscrews on battery cover and then open the battery cover. Note: Thumbscrews are designed fixed on the battery cover, do not remove them from the metal cover.
2. Disconnect the battery and battery management module connector.
3. Insert the new battery pack. Assemble the connectors, thumbscrews and faceplate. Recharge the unit for at least 12 hours to ensure the UPS performs expected runtime.

Reminder: Battery Change Date is optional setup information for users to record the installation date of battery pack. It can be adjusted through LCD module in Advanced Setup Menu or through software.

TECHNICAL SPECIFICATIONS

MODEL	PR2200RT2UCN	PR2200RTXL2UCN
GENERAL
UPS Topology	Line-Interactive
Energy Saving	GreenPower UPS Bypass Technology
INPUT
Nominal Input Voltage	100/110/120V
Input Frequency	50-60Hz +/- 3Hz (Auto-sensing)
Plug Type	NEMA L5-30P
Power Cord Length	10 ft. (3.0 m)
OUTPUT
Power Capacity	2200VA/2200W
On Battery Output Voltage	100/110/120 VAC +/- 5%
On Battery Output Frequency	50 Hz – 60 Hz +/- 1%
On Battery Output Waveform	Sine Wave
BATTERY
Battery Type	Sealed Maintenance Free Lead Acid Battery
Replaceable Battery Pack	1 x RB1290X4J
Typical Recharge Time	3 hours to 90% from total discharge under 100% load
PHYSICAL
Dimensions (Width/Height/Depth)	2U rack / 17.1 x 3.4 x 16.2 in 434 x 86.5 x 411 mm	2U rack / 17.1 x 3.4 x 19.7 in 434 x 86 x 500 mm
Weight (lb/kg)	59.8 lbs / 27.12 kg	79.6 lbs / 36.11 kg
SAFETY
Conformance Approvals	UL1778 / CSA C22.2 No 107.3 / FCC Class A / VCCI Class A / ENERGY STAR
Environmental	RoHS Compliant

TROUBLESHOOTING

Problem	Possible Cause	Solution
UPS does not provide power to equipment.	Circuit breaker has tripped due to an overload.	Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker, and then turn the UPS on.
	Batteries are discharged.	Recharge the UPS for at least 3 hours.
	UPS has been damaged by a surge or spike.	Contact CyberPower Systems at: cyberpowersystems.com for repair.
	Non-critical outlets have turned off automatically due to an overload in battery mode.	NCL outlets will be turned on automatically as utility is restored. To avoid recurring, check “Off on Overload” setting in Outlet Control Menu and disable the function.
UPS does not perform expected runtime.	Batteries are not fully charged.	Recharge the batteries by leaving the UPS plugged in.
	Batteries are degraded.	Contact CyberPower Systems at: cyberpowersystems.com for replacement batteries.
	UPS does not recognize the correct quantity of Extended Battery Modules.	Adjust the setting of Extended Battery Module Quantity on your UPS to correct numbers via LCD module, PowerPanel Business software or RMCARD interface (if installed).
UPS cannot be turned on.	UPS is not connected to an AC outlet.	The unit must be connected to a 100 – 120V or 100 – 125V outlet. (See TECHNICAL SPECIFICATIONS section)
	Batteries are worn out.	Contact CyberPower Systems at: cyberpowersystems.com for replacement batteries.
	Mechanical problem	Contact CyberPower Systems at: cyberpowersystems.com for repair.
	Part of hard reboot process has been performed.	Long press of the power switch to forcibly shut down the UPS when it freezes. When the UPS is off, long press of the power switch to light up the display screen for a few seconds. This does not turn on the UPS. Refer to BASIC OPERATION section to correctly turn on the UPS.
PowerPanel Business is inactive.	The USB/serial cable is not connected.	Connect the cable to your UPS and computer. Use the cable that came with the unit if your own communication cable does not work.
	The serial cable or USB cable is connected to the wrong or defected port.	Try another port on the computer.
	UPS is not providing battery power.	Shut down the computer and turn the UPS off. Wait 10 seconds and turn the UPS back on to reset the unit.

Problem	Possible Cause	Solution
“Service Battery” message appears on display screen.	The Battery Replacement Date has reached the recommended maintenance period.	Perform a runtime estimation via PowerPanel Business software  to verify battery capacity is sufficient and acceptable.
		If batteries have been recently replaced, reset the Battery Replacement Date using PowerPanel Business software or RMCARD interface; you can also reset the Battery Change Date in Advanced Setup Menu through LCD module.
“Fault” or “Error” message is appearing on display screen.	An internal malfunction may have occurred.	Please refer to Fault Warning Display and Alarm in the LCD OPERATION GUIDE section. If the fault persists, take note and contact CyberPower for repair.
UPS cannot work properly while attached to a generator.	The size of generator is not suitable for current load.	The continuous generator capacity rating must be at least twice the total load, including the UPS and all other devices attached to the generator; otherwise, the generator may not be able to hold the voltage and frequency within the input tolerance of the UPS, causing the UPS switching from utility to battery mode back and forth. Reduce the connected load or upgrade the generator.
	The UPS is too sensitive to power events.	The quality and stability of the generator power may not be as good as your local utility. The frequent blackouts and waveform distortions could lead the UPS to consider the input power inappropriate and will switch to battery mode to provide clean power to attached load, draining the battery. Refer to LCD OPERATION GUIDE section to desensitize the UPS via LCD module, PowerPanel Business software or RMCARD interface (if installed). Note: Lowering the sensitivity setting makes the UPS tolerate more power events, but it also increases the transfer time of the UPS. Some sensitive equipment cannot accept extended transfer time. Test to check if there is a load drop when the UPS is switching to battery mode.

CYBERPOWER GREENPOWER UPS™ TECHNOLOGY

Advanced Energy-Saving Patented Bypass Technology
CyberPower’s patented GreenPower UPS™ with Bypass Technology reduces UPS energy costs by up to 75% compared to conventional UPS models. Even when utility power
is normal, conventional UPS models constantly pass power through a transformer.
By contrast, under normal conditions the advanced circuitry of a GreenPower UPS™ bypasses the transformer. As a result, the power efficiency is significantly increased while decreasing waste heat, using less energy, and reducing energy costs. When an abnormal power condition occurs, the GreenPower UPS™ automatically runs power
through its transformer to regulate voltage and provide “safe” power. Since utility power
is normal over 88% of the time, the GreenPower UPS™ operates primarily in its efficient bypass mode. The GreenPower UPS™ is also manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive making it one of the most environmentally-friendly on the market today.

FCC COMPLIANCE STATEMENT

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Important: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Canadian Compliance Statement – CAN ICES-3 (A)/NMB-3(A)
VCCI Compliance Statement – VCCI-A

LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
Please visit www.CyberPowerSystems.com for a copy of the Limited Warranty and Connected
Equipment Guarantee.

Where Can I Get More Information?
The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. CyberPower is the warrantor under this Limited Warranty. For further information please feel free to contact CyberPower at: Cyber Power Systems (USA), Inc. 4241 12th Ave E., STE 400, Shakopee, MN 55379; call us at 877-297-6937; or submit a web ticket online at cyberpowersystems.com/support.

Disposal
Cyber Power Systems (USA), Inc. encourages environmentally sound methods for disposal and recycling of its UPS products. Please dispose and/or recycle your UPS and batteries in accordance to the local regulations of your state.

The Waste Electrical and Electronic Equipment (WEEE) Directive aims to contribute to sustainable production and consumption by contributing to the efficient use of resources and the retrieval of secondary raw materials through re-use, recycling, and other forms of recovery. The symbol on this product and/or its packaging indicates that the product must be disposed of separately from ordinary household wastes at its end of life. Contact your related WEEE management authority, local office, or your household waste disposal service about information on the recycling drop off site.
This product contains non-spillable lead acid batteries. The used batteries are considered hazardous waste and must be disposed through recycling. Do not dispose of used batteries with your ordinary household wastes. Dispose of the batteries according to local regulations. Note: Most retailers that sell lead-acid batteries collect used batteries for recycling, as required by local regulations.

WARNING: This product can expose you to chemicals including bisphenol A (BPA) and styrene, which is known to the State of California to cause reproductive harm and cancer. For more information, go to www.P65Warnings.ca.gov.
© 2024 CyberPower Systems (USA), Inc. PowerPanel® Personal is a trademark of Cyber Power Systems (USA) Inc.
All rights reserved. All other trademarks are the property of their respective owners.

Documents / Resources

CyberPower PR2200RT2UCN Smart App Sinewave Ups [pdf] User Manual PR2200RT2UCN, PR2200RTXL2UCN, PR2200RT2UCN Smart App Sinewave Ups, PR2200RT2UCN, Smart App Sinewave Ups, Sinewave Ups, Ups

References

• User Manual