SMART APP SINEWAVE SERIES
PR1000LCD/PR1500LCD
USER’S MANUAL
K01-0000486-00

IMPORTANT SAFETY WARNINGS

(SAVE THESE INSTRUCTIONS)
This manual contains important safety instructions. Please read and follow all instructions carefully during installation and operation of the unit. Read this manual thoroughly before attempting to unpack, install, or operate your UPS.
CAUTION! To prevent the risk of fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants. (Please see specifications for acceptable temperature and humidity range).
CAUTION! For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
CAUTION! To reduce the risk of electric shock, do not remove the cover except to service the battery. There are no user serviceable parts inside except for the battery.
CAUTION! Hazardous live parts inside can be energized by the battery even when the AC input power is disconnected.
CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection. Do not plug into an outlet that is not grounded. If you need to de-energize this equipment, turn off and unplug the unit.
CAUTION! To reduce the risk of fire, connect only to a circuit provided with 20 amperes maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.
CAUTION! DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! CyberPower Systems does not sell products for life support or medical applications. DO NOT use in any circumstance that would affect the operation and safety of life support  equipment, medical applications, or patient care.
CAUTION! DO NOT USE WITH OR NEAR AQUARIUMS! To reduce the risk of fire or electric shock, do not use with or near an aquarium. Condensation from the aquarium can cause the unit to short out.

INSTALLING YOUR UPS SYSTEM

UNPACKING
Inspect the UPS upon receipt. The box should contain the following: (a) UPS unit; (b) User’s manual; (c) Emergency power off cable (gray); (d) Serial cable; (e) USB A+B type cable; (f) Warranty registration card; (g) Function Setup Guide
AUTOMATIC VOLTAGE REGULATOR
The PR1000LCD/PR1500LCD stabilizes inconsistent utility power voltage to nominal levels that are safe for equipment. Inconsistent utility power may be damaging to important data files and hardware, but with Automatic Voltage Regulation (AVR), damaging voltage levels are corrected to safe levels. AVR automatically increases low utility power and decreases high utility power to a consistent and safe 120 volts.
SYSTEM BLOCK DIAGRAM HARDWARE INSTALLATION GUIDE

1. Your new UPS may be used immediately upon receipt. However, to ensure the battery’s maximum charge capacity, it is recommended that you charge the battery for at least 16 hours. Your UPS is equipped with an auto-charge feature. When the UPS is plugged into an AC outlet, the battery will automatically charge whether the UPS is turned on or off.
   Note: This UPS is designed with a safety feature to keep the system from being turned on during shipment. The first time you turn the UPS on, you will need to have it connected to AC power or it will not power up.
2. With the UPS unit turned off and unplugged, connect your computer, monitor, and any other peripherals requiring battery backup into the battery power supplied outlets. DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical devices into the “Battery and Surge Protected Outlets”. The power demands of these devices may overload and damage the unit.
3. Plug the UPS into a 2 pole, 3 wire grounded receptacle (wall outlet). Make sure the wall branch outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g. air conditioner, copier, etc…). The warranty prohibits the use of extension cords, outlet strips, and surge strips.
4. Press the power switch to turn the unit on. The Power On indicator will illuminate and the unit will “beep”. If an overload is detected, an audible alarm will sound and the unit will emit one long beep. To correct this, turn the UPS off and unplug at least one piece of equipment from the battery power supplied outlets. Make sure the circuit breaker is depressed and then turn the UPS on.
5. To maintain optimal battery charge, leave the UPS plugged into an AC outlet at all times.
6. To store the UPS for an extended period, cover it and store with the battery fully charged. While in storage, recharge the battery every three months to ensure battery life.
7. Insure the wall outlet and UPS are located near the equipment being attached for proper accessibility.
8. The LCD module is wall-mountable for extended distance control. Follow the steps below for installation procedure:

Step 1. Remove the LCD module from the front panel. Step 2. Hang the LCD module on the wall. Note: To return the LCD module, roll up the LCD cable, move it to the space between front panel and battery compartment cover, and then place the LCD back on the UPS.

BASIC OPERATION

FRONT PANEL DESCRIPTION

1. Power Switch / Power On Indicator
   Used as the master on/off switch for equipment connected to the battery power supplied outlets.
2. Online Indicator
   This LED is illuminated when the utility power is normal and the UPS outlets are providing power, free of surges and spikes.
3. On Battery Indicator
   During a severe brownout or blackout, this LED is illuminated and an alarm sounds (two short beeps followed by a pause) to indicate the UPS is operating from its internal batteries.
4. Fault Indicator
   This LED is illuminated if there is a problem with the UPS.
5. Replace Battery Indicator
   This LED is illuminated to remind users to replace the battery.
6. Status/Tab Button
   For UPS status information, press the button for 1 second. For additional information including the use of the button as a Tab, please refer to the Function Setup Guide.
7. Setup/Enter Button
   Press the Setup button for 1 second to enter setup menu and then select the functions for configuration. For more information about the Setup/Enter button, please refer to the Function Setup Guide.
8. Control/Up Button
   Press the Control button for 1 second to enter control menu and then select the functions for configuration. This button is also used to scroll up. For more information about the Control/Up button, please refer to the Function Setup Guide.
9. Test/Down Button
   Press the Test switch for 1 second to enter test menu and then select the functions for configuration. This button is also used to scroll down. For more information about the Test/Down button, please refer to the Function Setup Guide.
10. Logs/Esc Button
    Press the Logs button for 1 second to view the events or logs that have been recorded. This button is also used to exit a menu. For more information about Logs/Esc button, please refer to the Function Setup Guide.
    REAR PANEL DESCRIPTION
11. Battery and Surge Protected Outlets
    The unit has eight battery powered and surge protected outlets for connected equipment to ensure temporary uninterrupted operation of your equipment during a power failure. (DO NOT plug a laser printer, paper shredder, copier, space heater, vacuum, sump pump or other large electrical devices into the “Battery and Surge Protected Outlets”. The power demands of these devices may overload and damage the unit.)
12. Serial/USB Ports to PC
    The Serial and USB ports allow connection and communication between the computer and the UPS unit. Note: Only one port can be used at a time.
13. EPO Port
    Use the provided gray EPO cable to connect to a provided EPO contact switch. Follow the appropriate circuit diagram below to wire the cable to your EPO configuration. The EPO remote switch is a switch installed in an outside area, connected to the unit via the Emergency power off cable. In case of an emergency, it can be used to immediately cut-off power from the UPS.
    OPTION 1: USER SUPPLIED NORMALLY OPEN SWITCH (RECOMMENDED)OPTION 2: USER SUPPLIED NORMALLY CLOSED SWITCH
    
14. TVSS Ground 
    Use the Transient Voltage Surge Suppression Screw to ground the UPS.
15. SNMP/HTTP Network Slot
    Remove the cover panel to install an optional RMCARD to remotely monitor and manage your UPS over a network.
16. Circuit Breaker
    Located on the back of the UPS, the circuit breaker provides overload and fault protection.
17. AC Input Power Cord
    Heavy-duty power cord.

BATTERY REPLACEMENT

Read and follow the IMPORTANT SAFETY INSTRUCTIONS before servicing the batteries:
Replacement of batteries located in an OPERATOR ACCESS AREA. Contact your dealer or call the number on this manual for more information on battery replacement.
CAUTION! RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO LOCAL REGULATIONS.
CAUTION! When replacing batteries, replace with the same number of the following battery: CyberPower / RB12120X2B for the PR1000LCD, CyberPower / RB12170X2A for the PR1500LCD. Contact CyberPower Systems about replacement batteries.
CAUTION! Risk of Energy Hazard, 12V, maximum 20 Ampere-hour battery. Before replacing batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy conducted through these materials could cause severe burns.
CAUTION! Do not dispose of batteries in a fire. The batteries may explode.
CAUTION! Do not open or mutilate batteries. Released material is harmful to the skin and eyes. It may be toxic.
BATTERY REPLACMENT PROCEDURE
Step 1.Remove the front panel of the UPS.
Step 2. Remove two screws from the battery compartment cover.
Step 3. Slide the cover completely off othe unit. Disconnect the battery wires from the batteries and remove the batteries from the compartment.
Step 4. Insert the new battery pack. Assemble the screws, cables, battery compartment cover and front panel in the reverse sequence of above steps. Recharge the unit for 16 hours to ensure the UPS performs expected runtime.

BATTERY WIRING
Connect RED battery cable/connector to RED connector on battery pack (positive to positive).
Connect BLACK battery cable/connector to BLACK connector on battery pack (negative to negative).
REMINDER! The used batteries are considered hazardous waste and must be disposed through recycling. Most retailers that sell lead-acid batteries collect used batteries for recycling, as required by the local regulations.

DEFINITIONS FOR ILLUMINATED LCD INDICATORS

Status Menu/Switch

• Operation Mode
• Load Power
• Load VA
• Load Amps
• Load Energy
• Estimated Runtime
• Battery Information
• Input
• Output
• Last Self Test
• Date & Time
• NCL Output

Setup Menu/Switch

• Setup Wizard
• Utility Power
• MIN O/P Voltage
• MAX O/P Voltage
• LCD Auto Sleep
• Cycling Display
• Audible Alarm
• Temporarily Mute
• Sensitivity
• Charge Mode
• Low Battery
• Warning Auto Self Test
• Date & Time
• Battery Change Date
• Firmware Update
• Power Meter Reset
• Back to Default
• Delay Turn On
• Delay Turn Off
• Reboot Duration
• Minimum Restore Capacity
• Uptime on Battery
• Reserve Runtime
• Configure NCL

Control Menu/Switch

• UPS On/Off
• NCL On/Off

Test Menu/Switch

• Self Test
• Alarm Test
• Battery Calibration

Logs Menu/Switch

• Transfer Event X1-X10
• Fault Event F1-F10
• Model Name
• Last Battery Change
• Next Battery Change
• UPS Firmware Version
• LCD Firmware Version
• Serial Number

For more information about functions setup, please refer to the Function Setup Guide.

TROUBLESHOOTING

Problem	Possible Came	Solution
Circuit breaker button is projecting from the back of the unit.	Circuit breaker has tripped due to an overload.	Turn the UPS off and unplug at least one piece of equipment. Wait 10 seconds, reset the circuit breaker by pressing the button in, and then turn the UPS on.
The UPS does not perform expected runtime.	Batteries are not fully charged.	Recharge the battery by leaving the UPS plugged in.
	Batteries are worn out.	Contact CyberPower Systems about replacement batteries.
The UPS will not turn on.	The orvoff switch is designed to prevent damage from rapidly turning it off and on.	Turn the UPS off. Wait 10 seconds and then turn the UPS on.
	The unit is not connected to an AC outlet.	The unit must be connected to a 120V 50/60Hz outlet.
	Batteries are worn out.	Contact CyberPower Systems about replacement batteries.
	Mechanical problem.	Contact CyberPower Systems for repair.
PowerPanel® Business Edition is inactive.	The USB/serial cable is not connected.	Connect the USB/serial cable to the UPS unit and an open USB/serial port on the back of the computer. You must use the cable that came with the unit.
	The USB/serial cable is connected to the wrong port.	Check the back of the computer for an additional USI3/serial port. Move the cable to this port.
	The serial cable is not the cable that came with the unit.	Please use the serial cable that came with the unit for the software.
The Fault LED is illuminated.	Overload	Remove excessive load and restart the UPS.
	Output Short	Contact CyberPower Systems.
	Battery Overcharge	Contact CyberPower Systems.
	Over Temperature	Contact CyberPower Systems.

Additional troubleshooting information can be found at www.cyberpowersystems.com/support.

TECHNICAL SPECIFICATIONS

MODEL	PR1000LCD	PR1500LCD
Capacity (VA)	1000	1500
Capacity (Watts)	1000	1500
INPUT
Input Voltage Range	78Vac – 149Vac
Input Adjustable Voltage Range	75Vac – 154Vac
Input Frequency Range	50/60Hz +/- 3Hz Auto-sensing
Input Plug Type	NEMA 5-15P
OUTPUT
Output Receptacles	(8) NEMA 5-15R
On Battery Output Voltage	120Vac +/- 5%
On Battery Output Frequency	50/60Hz +/- 0.1Hz
Transfer Time (Typical)	4ms
Overload Protection	Internal Current Limiting
SURGE PROTECTION AND FILTERING
Lightning / Surge Protection	Yes	Yes
BATTERY
Replaceable Battery Pack	RB12120X2B	RB12170X2A
Sealed Maintenance Free	Yes
Recharge Time (Typical)	3 hours (Quick Charge Mode), 8 hours (Eco Mode)
WARNING DIAGNOSTICS
Indicators	LCD Display, LED Indicators (Power On, Online, On Battery, Fault, Replace Battery)
Audible Alarms	On Battery, Battery Low, Overload, UPS Fault, Replace Battery
ENVIRONMENTAL
Operating Temperature	32°F to 104°F ( 0°C to 40°C)
Operating Relative Humidity	0 to 95% Non-condensing
Storage Temperature	5°F to 113°F ( -15°C to 45°C)
Storage Relative Humidity	0 to 95% Non-condensing
MANAGEMENT
Connectivity Ports	(1) USB Port, (1) Serial Port
SNMP/HTTP Networking	Yes, with optional RMCARD205
Software	PowerPanel® Business Edition
PHYSICAL
Dimensions (WxHxD) (in/mm)	6.7” x 8.7” x 17” / 170 x 222 x 433 (mm)
Weight (lb/kg)	43.7 lbs / 19.8kg	54 lbs / 2.45kg
SAFETY
Conformance Approvals	UL1778, cUL, FCC/Doc Class B

SAFETY COMPLIANCE STATEMENT

FCC COMPLIANCE STATEMENT
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help
Important: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
CANADIAN COMPLIANCE STATEMENT
CAN ICES-3 (B)/NMB-3(B)

CYBERPOWER GREENPOWER UPS™ TECHNOLOGY

Advanced Energy-Saving Patented Bypass Technology
CyberPower’s patented GreenPower UPS™ with Bypass Technology are ENERGY STAR complainant ensuring lower power consumption and energy costs compared to conventional UPS models. Even when utility power is normal, conventional UPS models constantly pass power through a transformer. By contrast, under normal conditions the advanced circuitry of a GreenPower UPS™ bypasses the transformer. As a result, the power efficiency is significantly increased while decreasing waste heat, using less energy, and reducing energy costs.
When an abnormal power condition occurs, the GreenPower UPS™ automatically runs power through its transformer to regulate voltage and provide “safe” power. Since utility power is normal over 88% of the time, the GreenPower UPS™ operates primarily in its efficient bypass mode. The GreenPower UPS™ is also manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive making it one of the most environmentally-friendly on the market today.

TECHNOLOGY SUPPORT

Visit: CyberPowerSystems.com/support
Toll-Free: 1-877-297-6937
Hours of Operation: Monday – Friday: 7:00am – 6:00pm CST
Where Can I Get More Information?
The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. CyberPowers the warrantor under this Limited Warranty.
For further information please feel free to contact CyberPower at CyberPower Systems (USA), Inc. 4241 12th Ave E., STE 400, Shakopee
MN 55379; call us at 877-297-6937; or send us an e-mail message at claims@cpsww.com.
All rights reserved. Reproduction without permission is prohibited.

Documents / Resources

CyberPower PR1000LCD Smart App Sinewave UPS System [pdf] User Manual PR1000LCD, PR1500LCD, PR1000LCD, Smart App Sinewave UPS System, Sinewave UPS System, UPS System

References

• User Manual