CyberPower PowerPanel Cloud Gateway Window Software

Specifications

• Product: Power Management Software
• Manufacturer: Cyber Power Systems (USA), Inc.
• Version: 1, June 2025
• Website: CyberPowerSystems.com

Product Information

Your ultimate ally in power, the Power Management Software provided by Cyber Power Systems offers a streamlined way for users to manage their power equipment. It supports CyberPower’s UPS, PDU, and ATS devices, as well as third-party UPS devices, enabling users to easily monitor their equipment.

LICENSE AGREEMENT
ELECTRONIC END USER LICENSE AGREEMENT FOR CYBERPOWER POWERPANEL
Please visit https://www.cyberpower.com/content/software/eula/ to see the complete EULA terms.

INTRODUCTION

PowerPanel Cloud Gateway offers a streamlined way for users to add devices to PowerPanel Cloud using the SNMP protocol. It supports CyberPower’s UPS, PDU, and ATS, as well as third-party UPS devices, enabling users to monitor their equipment easily.

PowerPanel Gateway provides users with the following functions:

• Supports all CyberPower UPS, PDU, and ATS devices that utilize the CyberPower MIB Key, along with third-party UPS devices that support APC, Eaton, or Common UPS MIB Keys.
• It provides a default SNMP profile for CyberPower, APC, and Eaton using SNMP V1, with the community string set to “public.” Users also have the flexibility to add or edit SNMP profiles as needed.
• Users can configure discovery jobs to meet their specific requirements.

GETTING STARTED

Prerequisites

Hardware Limitation

• Minimum Core 2 – Compatible CPU.
• One gigabyte (GB) of RAM recommended minimum; more memory generally improves responsiveness.
• Minimum of 500 MB of free hard disk space.
• Network interface.

Operating System
PowerPanel Gateway software supports the following operating systems:

• 64-Bit Versions:
• Windows Server 2025
• Windows Server 2019
• Windows Server 2016
• Windows 11
• Windows 10
• Debian 12.1
• Debian 12
• Debian 11
• Ubuntu 25.04
• Ubuntu 24.1
• Ubuntu 24.02
• Ubuntu 22.04
• Ubuntu 20.04 LTS
• CentOS 10
• CentOS 9

Installation

Installation on Windows
After downloading PowerPanel Gateway from CyberPower’s official website (www.cyberpower.com), follow the setup installation wizard as described below:

1. Click the Next button to start the installation.
2. Accept the license agreement.
3. Select the installation directory.
4. Click the Next button to begin the installation process.
5. Wait for PowerPanel Gateway to install.
6. Click the Finish button to complete the installation.

Accessing PowerPanel Gateway
The PowerPanel Gateway can be accessed following the directions below.
To access the web interface on a local computer, in the Windows Desktop, select Start > All Programs > CyberPower PowerPanel Gateway > PowerPanel Gateway.

Login
The PowerPanel Gateway allows users to add devices using the SNMP protocol. Follow these steps to complete the setup:

1. Download and install the Gateway application on your local PC.
2. After installation, launch the application and log in using your PowerPanel Cloud account.
3. Name your Gateway.

Selecting the Remember Me option on the login page allows the credentials to be remembered for automatic login at the next session. To terminate the session, click the Logout button on the page. The session will timeout and you will be logged out if no activity takes place before the Session Timeout.

SETTINGS ON POWERPANEL CLOUD

Gateway Settings
Log in to the PowerPanel Cloud website and navigate to Gateway Settings. Your newly connected gateway will appear at the top of the page.

1. Complete the Setup for Device Discovery
   • SNMP Profile: The default SNMP Profile supports CyberPower, APC, and Eaton SNMP V1 with the community set to “public.” You can add or edit the SNMP Profile as needed. Ensure that SNMP settings, such as the community for SNMP V1 or the authentication key for SNMP V3, match the settings of your device.
   • Auto-Discovery: Create a Discovery Job to configure the discovery settings, including the SNMP Profile, Gateway, and the range of IP addresses.
2. Start Device Discovery: After completing the settings, you can begin discovering devices. PowerPanel Cloud provides two options for discovery.
   • Auto-Discovery: Run the previously configured discovery job. Once devices are discovered, they will appear in the table below.
   • Connected Device: If you know the specific IP address of a device, navigate to Connected Device and click Add Device. Select the gateway and SNMP profile, enter the IP address, and click Continue to start the discovery job.
3.  After the discovery process is complete, the devices will be listed in the discovered devices table. Select and name the device you wish to add to the Cloud.
4. If you have an existing plan, the device will be added directly, allowing you to start monitoring it on the dashboard immediately. If you do not have a plan, you will need to purchase one.
5. Click Advanced Settings to check the current Gateway version. You can update the Gateway version manually or toggle the Automatic setting to enable automatic updates for the Gateway.

© 2025 CyberPower Systems (USA), Inc. PowerPanel® Business is a trademark of Cyber Power Systems(USA) Inc. All rights reserved. All other trademarks are the property of their respective owners.

FREQUENTLY ASKED QUESTIONS

Does the computer with PowerPanel Gateway installed need to be powered on and working in order for the UPS units to connect to PowerPanel Cloud?

Yes, the computer running the Gateway software must be powered on and functioning. If the computer is off or asleep, the Gateway and any devices connected through it will also go offline.

Will I be able to connect all our UPS units at our different sites — that have different IP ranges — to PowerPanel Cloud now?

Yes, a single Gateway can connect UPS units at different sites, provided the computer it is installed on can access them. However, each discovery job within PowerPanel Cloud can only be configured for one IP address range at a time. Therefore, you will need to create multiple discovery jobs if your UPS units are located in different IP ranges, but you can select the same Gateway for all of them.

I’ve added a device through PowerPanel Gateway, but I’m not receiving any alerts from it. What could be going wrong?

To receive alerts from devices added through PowerPanel Gateway, ensure that the trap settings on your RMCARD or SNMP management page include the IP address of the computer where PowerPanel Gateway is installed. This configuration is necessary for PowerPanel Gateway to successfully receive traps from your devices.

Documents / Resources

CyberPower PowerPanel Cloud Gateway Window Software [pdf] User Manual PowerPanel Cloud Gateway Window Software, Cloud Gateway Window Software, Gateway Window Software, Window Software

References

• User Manual