CREATE Super Automatic Coffee Machine Instruction Manual

Contents hide

1 CREATE Super Automatic Coffee Machine

2 SAFETY INSTRUCTIONS

3 Explanation of Symbols

4 IMPORTANT SAFEGUARDS

5 PRODUCT OVERVIEW

6 PRODUCT OPERATION

7 ADJUSTING MACHINE SETTINGS

8 CLEANING AND MAINTENANCE

9 TROUBLESHOOTING

10 WARRANTY

11 Documents / Resources

11.1 References

CREATE Super Automatic Coffee Machine

SAFETY INSTRUCTIONS

Intended Use
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. Please check the packaging and appliance on arrival to make sure everything is intact to ensure safe operation. If you ﬁnd any damage, please contact the retailer or dealer. Please note modiﬁcations or alterations to the appliance are not allowed for your safety concern. Unintended use may cause hazards and loss of warranty claims.

Explanation of Symbols

Read these operating instructions carefully and attentively before using/commissioning the unit and keep them in the immediate vicinity of the installation site or unit for later use!

IMPORTANT SAFEGUARDS

Warning
When using electrical appliances, basic safety precautions should always be followed including the following:

Read all instructions
Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, or adjustment. Customer Assistance 1-800-265-8456
To protect against ﬁre, electrical shock and injury to persons do not immerse cord, plugs, or other live parts in water or other liquid.
Do not touch hot surfaces. Use handles or knobs.
Scalding may occur if the lid is removed during the brewing cycles.
Do not use outdoors. Household use only.
Close supervision is necessary when any appliance is used by or near children.
Do not use appliance for other than intended use.
Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
Do not let cord hang over edge of table or counter, or touch hot surfaces.
Do not place on or near a hot gas or electric burner, or in a heated oven.
To disconnect, turn all controls to “off”, then remove plug from wall outlet.
To reduce the risk of injury, do not drape cord over the counter top or table top where it can be pulled on by children or tripped over unintentionally.
A short power-supply cord is provided to reduce the risk resulting from becoming entangled in or tripping over a longer cord.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
Turn the appliance OFF, then unplug from the outlet when not in use, before assembling or disassembling parts and before cleaning. To unplug, grasp the plug and pull from the outlet. Never pull from the power cord.
Avoid contacting moving parts. Do not attempt to defeat any safety interlock mechanisms.
Check hopper for presence of foreign objects before using.
Extension cords are available and may be used if care is exercised in their use.
If a long extension cord is used:
1. The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance;
2. the extension cord should be a grounding-type 3-wire cord;
3. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

PRODUCT OVERVIEW

Components

Accessories

NOTE

Fragile parts: water tank, brewing unit
All the pictures in this manual are for explanation purpose only. Any discrepancy between the real object and the illustration in the drawing shall be subject to the real subject.
Remove parts from the component before performing installation.

PRODUCT OPERATION

HOW TO USE

INITIAL USE
Remove any protective plastic films and stickers.

SETTING UP THE MACHINE
NOTE – Choose a spot which protects the machine against overheating; ensure that the ventilation slots are not covered. Only use the machine in a frost-free room; if it has been transported or stored at temperature below 0°C, wait at least 3 hours before setting it up.

Remove the water tank, rinse it and fill it with fresh and filtered water up to the “max” mark.
Replace the water tank and insert in place.
Remove the bean container lid.
Remove any dirt or foreign objects from inside the bean container.
Fill the bean container only with coffee beans and close the lid.
Insert the power plug into a sock

DETERMINING THE WATER HARDNESS – First time use
When you use the machine for the ﬁrst time, it is important to set the water hardness correctly to enable the machine to accurately indicate when the descaling programme should be run.

Use the enclosed test strip to determine the water hardness.
Brieﬂy dip the test strip in water for 2 seconds.
Hold the strip horizontally for 10 seconds.
Check the degree of water hardness from the discoloration of the test strip.

NOTE
Water hardness default setting is level 5 – Very Hard Water.

Press the On/Off power button to switch the machine on.
Coffee strength icon light goes on.
Check the degree of water hardness from the discoloration of the test strip.
When there is no red square shown on the water hardness test strip, please select with level 1 – soft water.
Tap the coffee strength icon to choose corresponding water hardness level.
Press Start/Cancel icon to conﬁrm.
The machine will start heating up and perform the automatic rinsing cycle
During heating up, the lights in the drink icons light up and go out slowly one by one.

GENERAL

The machine will start heating up and perform the automatic rinsing cycle every switch-on.
- During heating up, the lights in the drink icons light up and go out slowly one by one. NOTE – Hot water will be dispensed from beverage outlet when machine is in automatic rinsing.
When all lights in the drink icons light up continuously, the machine is ready to use (beverage selection mode).
- The Clean&Calc icon lights up. You can tap to choose milk system cleaning, or long-press 2.5 seconds to choose descaling function (see chapter “CLEANING AND MAINTENANCE”).
The machine will switch off and perform the automatic rinsing cycle after 30 minutes of last drink brewed.
- Machine will perform the automatic rinsing cycle when switching off if coffee or milk beverages have been brewed.

TIP – When the machine is used for the ﬁrst time after running a rinsing service program, or if it has not been operated for a long period, the ﬁrst beverage will not have the full aroma and should not be consumed.

PREPARING DRINKS

For double cup settings, coffee is prepared in two stages, please wait until the process is completely ﬁnished.
Steam will be generated and discharging during beverages brewing, it’s normal that there is steam or condensation on the lid surface of pre-ground coffee chute and vent slots.
NOTE – Hot coffee, hot steam and hot water can cause scalding.

PERSONALIZING DRINKS

This machine allows you to adjust the settings of a drink to your own preference. After selecting a drink you can:
- Adjust the drink quantity by tapping the drink volume icon and/or the milk volume ,icon (specific types only). There are 3 volumes selectable: low, medium and high.
- Adjust the aroma strength by tapping the strength icon. There are 3 strengths, one-dot is the mildest and three-dot is the strongest.
  NOTE – You can also adjust the coffee temperature to your own preference (see chapter “ADJUSTING DRINK TEMPERATURE”) PRODUCT OPERATION ICON DESCRIPTION

PREPARING DRINKS WITH BEANS
Place a cup underneath the beverage outlet, and you can slide the beverage outlet up or down to adjust its height.

To brew a coffee, press the coffee drink icon of your choice.
The aroma strength and quantity lights go on and shows the previously selected settings.
You can now adjust the drink to your preferred taste (see chapter “PERSONALIZING DRINKS”)
To brew 2 drinks at the same time, tap the double cup icon, the double cup light goes on.

NOTE – Double cup option is not available for the drink Americano.

Press the start/cancel button.
The light in the start/cancel button dims and brightens while the drink is being dispensed.

NOTE – Speciﬁc types only – an Americano is made of Espresso and water; when you brew an Americano, the machine ﬁrst dispenses an Espresso and then hot water.

To stop dispensing drink before the machine is ﬁnished, press the start/cancel button.
- If the machine is interrupted during beverage brewing, it will perform a self-checking cycle.
When brewing is ﬁnished, the machine will be in beverage selection mode.

PREPARING MILK-BASED DRINKS
This fully automatic coffee machine has an integrated beverage outlet. This can be used to prepare coffee drinks with milk or also milk froth.

Connect one end of milk tube to the beverage outlet.
Insert another end of the milk tube in the milk container or a milk carton.
Fill milk container with milk, do not ﬁll the container beyond the maximum indication.

TIP – Use cold milk directly from the fridge for optimal results.

Press the milk-based drink icon of your choice.
The aroma strength, coffee quantity and milk volume lights go on and shows the previously selected settings.
You can now adjust the drink to your preferred taste (see chapter “PERSONALIZING DRINKS”).
To brew 2 drinks at the same time, tap the double cup icon, the double cup light goes on.
Press the start/cancel button.
The light in the start/cancel button dims and brightens while the drink is being dispensed.
You can press start/cancel to stop milk/milk froth and coffee dispensing.
If the machine is interrupted during beverage brewing, it will perform a self-checking cycle.
When brewing ﬁnished, the milk system cleaning reminder will goes on with the upper left icon ﬂashing.
Milk system cleaning is suggested when every milk beverage ﬁnished.

Preparing drinks with pre-ground coffee

NOTE

Never add pre-ground coffee when the machine is off or it could spread through the inside of the machine and make it dirty. This could damage the machine.
You can choose to use pre-ground coffee instead of beans, for example if you prefer a different coffee variety or decaffeinated coffee.
Press the On/Off power button to switch the machine on.
Place a cup underneath the beverage outlet.
Open the lid of the pre-ground coffee chute and pour no more than one spoon of pre-ground coffee into it. Close the lid.
If more than one spoon of pre-ground coffee is used, it could soil the inside of the coffee machine or block the coffee chute.
Select the coffee drink icon of your choice.
Tap the aroma strength icon to pre-ground coffee mode.
The pre-ground coffee light goes on.
You can now adjust the drink volume or milk volume (if milk-based beverage is selected).
Press the start/cancel button.
The light in the start/cancel button dims and brightens while the drink is being dispensed.
To stop dispensing coffee before the machine is ﬁnished, press the start/cancel button.
If the machine is interrupted during beverage brewing, it will perform a self-checking cycle.
When brewing is ﬁnished, the machine will be in beverage selection mode.

NOTE – When using ground coffee, the option for dispensing two cups at once is not available.

DISPENSING HOT WATER

Place a cup underneath the beverage outlet.
Press the hot water icon.
The drink volume light goes on and show the previously selected drink setting for hot water.
Adjust the hot water volume to your preference by tapping the drink volume icon.
Press the start/cancel button.
The light in the start/cancel button dims and brightens while the drink is being dispensed.
To stop dispensing coffee before the machine is ﬁnished, press the start/cancel button.
When brewing is ﬁnished, the machine will be in beverage selection mode.

EXTRACTION GUIDANCE
Depending on your choice of beans, you might need to adjust the grinder setting to a ﬁner or more coarse choice.

PERFECT ESPRESSO – Flowing like warm honey, nut-brown crema, well balanced and lingering taste.
UNDER EXTRACTED – Flowing fast like water, light and pale crema. To make it perfect: adjust grinding setting to a ﬁner setting and select a higher strength.
OVER EXTRACTED
Flowing in drips or not at all, crema very dark and not uniform. To make it perfect: adjust grinding setting to a coarser setting and select a lower strength.

ADJUSTING MACHINE SETTINGS

PARAMETER SETTING MODE

The machine must be ready to use (in beverage selection mode).
Long press Latte Macchiato and Milk Froth icons at the same time for three seconds to enter parameter setting mode.
The water ﬁlter, drink volume, coffee strength and milk volume icons go on.

ADJUSTING DRINK TEMPERATURE

Machine must be in the parameter setting mode.
Tap the drink volume icon to select the required coffee temperature: normal, high or max.
Respectively 1, 2 or 3 lights are on.
Tap the milk volume icon to select the required hot water temperature: normal, high or max.
Respectively 1, 2 or 3 lights are on.
When drink temperature settings ﬁnished, press start/cancel button to save the settings.
Machine goes back to beverage selection mode.

SETTING THE WATER HARDNESS

Check the degree of water hardness from the discoloration of the test strip. (See chapter “DETERMINING THE WATER HARDNESS”)
Machine must be in the parameter setting mode.
Tap the coffee strength icon to choose corresponding. water hardness level, when there is no red square shown on the water hardness test strip, please select with level 1 – soft water.

When you have set the correct water hardness, press start/cancel button to save the setting.
Machine goes back to beverage selection mode.

NOTE – Since you only set the water hardness once, the aroma strength function is used to select the water hardness. This does not affect the aroma strength of drinks you make afterwards.

RESTORING SETTINGS

Machine must be in the parameter setting mode.
Long press Latte Macchiato and Milk Froth icons at the same time for three seconds.
All parameters will be reset to default settings.

WATER FILTER
A water ﬁlter can lessen limescale deposits, reduces impurities in water and improves the coffee taste.

ACTIVATING THE WATER FILTER
The machine does not automatically detect that a ﬁlter has been placed in the water tank. Therefore you need to active each new water ﬁlter that you install with water ﬁlter icon.

NOTE – Before activating the water ﬁlter, it has to be prepared by soaking it in water as described below. If you don’t do this, air might be drawn into the machine instead of water, which prevents the machine from being able to brew coffee.

Shake the ﬁlter for about 5 seconds.
Remove the ﬁlter from the packaging and turn the date indicator to view the next 2-3 months.
Run tap water into through the hole in the centre of the ﬁlter until water comes out of the openings at the side for more than a minute.
Immerse the ﬁlter upside down in a jug with cold water and shake it for 10 seconds.
Insert the ﬁlter vertically onto the ﬁlter connection in the water tank. Press it down to the lowest possible point.
Fill the water tank with fresh and ﬁltered water.
The machine must be ready to use (in beverage selection mode).
Long press Latte Macchiato and Milk Froth icons at the same time for three seconds to enter parameter setting mode.
The water ﬁlter, drink volume, aroma strength and milk volume icons go on.
Long press the water ﬁlter icon for 3 seconds to start the activation process.
Machine performs an automatic rinsing cycle.
The light in ﬁlter icon dims and brightens.
The lights in the drink icons light up and go out slowly one by one.
When the activation process is ﬁnished, the water ﬁlter icon light goes off to conﬁrm that the water ﬁlter has been activated correctly.

REPLACING THE WATER FILTER
The ﬁlter is no longer effective when the water ﬁlter icon starts to ﬂash to remind you to replace the ﬁlter, or at the latest after 3 months. It needs to be replaced for reasons of hygiene and to prevent a build-up of limescale.

The water ﬁlter icon ﬂashes.
Take out the old water ﬁlter.
Install a new ﬁlter and activate it as described in chapter “ACTIVATING THE WATER FILTER”.

TURN OFF THE WATER FILTER REMINDER
When the water ﬁlter icon ﬂashes to remind you of replacement, and you do not want to replace the water ﬁlters, you can turn off the water ﬁlter reminder (water ﬁlter icon light ﬂashing).

The water ﬁlter icon ﬂashes.
Take out the old water ﬁlter.
Tap the ﬂashing water ﬁlter icon.
The water ﬁlter icon light goes off.

In that case you can still replace the water ﬁlter. Install a new ﬁlter and activate it as described in chapter “ACTIVATING THE WATER FILTER”.

CLEANING AND MAINTENANCE

CLEANING PROGRAMME

MILK SYSTEM CLEANING PROGRAMME

When milk-based beverage is brewed.
The milk system cleaning reminder will light up with the upper left icon ﬂashing.
Milk system cleaning is suggested when every milk beverage ﬁnished.
Remove the milk tube from milk container, wipe it and insert the end of the suction pipe into the hole on the cup tray.

Tap the Clean& Calc icon to choose the milk system cleaning function.
The milk system cleaning reminder will light up with the upper left icon ﬂashing.
Press the start/cancel button.
The light in the start/cancel button dims and brightens during milk system rinsing.
When cleaning is ﬁnished, the machine will be in beverage selection mode.

NOTE – During milk system rinsing, a small amount of water will be discharged from milk tube.

DESCALING PROGRAMME – Takes about 40 minutes
NOTE – Machine can still brew about 50 drinks when descaling icon lights up. If the machine is not descaled when it is supposed to be, the machine will be locked, only showing the descaling icon. Immediately perform the descaling process in accordance with the instructions.

When descaling is needed
The ‘descaling reminder’ icon light is on, with the upper right icon ﬂashing to indicate descaling needed.
Tap the ‘descaling reminder’ icon.
Or when you long press the Clean & Calc icon to choose descaling function
The “descaling reminder” icon continuously lights on.

Press the Start/Cancel icon.
The light in the descaling reminder icon dims and brightens.
The “coffee grounds container full” icon starts to ﬂash to remind you to empty the drip tray.
Empty drip tray and replace.
Remove the water ﬁlter (if there is one).
Pour lukewarm water into the empty water tank up to “MAX” mark and then dissolve 2 descaling tablets in it.
Remove the milk tube from milk container, wipe it and insert the end of the suction pipe into the hole on the cup tray.
During descaling, the “coffee grounds container full” icon will be ﬂashing each 10 minutes.
Empty drip tray when the “coffee grounds container full” icon light is ﬂashing.
When “water tank empty” icon lights up.
Empty and rinse the water tank under running water, and insert the water ﬁlter (if there is one).
Fill the empty tank with fresh and cold water and replace the water tank.
The machine performs an automatic rinsing cycle.
The “coffee grounds container full” icon light will ﬂash to remind you to empty the drip tray after the rinsing cycle ﬁnished.
Empty the drip tray and replace.
Machine goes back to beverage selection mode.

WARNING!

Never interrupt the descaling programme.
Do not drink dispensed liquids!

CARE AND DAILY CLEANING
Never immerse the machine in water. Do not steam-clean the machine.

Remove the drip tray and coffee grounds container.
Wipe the inside of the machine with a soft cloth.
Do not use any cleaning agents containing alcohol.
Do not use abrasive cloths or cleaning agents.

The following parts can be cleaned in the dishwasher:

drip tray container
drip tray cover
coffee ground container
milk tube
beverage outlet

DRIP TRAY AND COFFEE GROUNDS CONTAINER CLEANING
Empty the drip tray daily or as soon as the orange “drip tray full” indicator pops up through cup tray. Empty coffee grounds container when “coffee grounds container full” icon is ﬂashing.

Pull the drip tray out forwards.
Remove drip tray cover and coffee grounds container.
Empty, rinse, clean and dry individual parts.
Replace the dried parts.

MANUAL MILK SYSTEM CLEANING

Pull the outlet cover forward to remove.
Uplift the limited spring to the groove.
Pull the beverage outlet forward completely to remove.
Remove the milk tube.
Dismantle the top and bottom sections of the beverage outlet.
Clean all the individual parts under the tap with lukewarm water.
Put the individual outlet parts back together again.
Attach the beverage outlet directly from the front ﬁrmly for the four connections.
Replace the cover.

CLEANING THE BREWING UNIT
In addition to the automatic rinsing programme, the brewing unit should be removed for cleaning weekly.

Switch off machine.
Remove the water tank and open the service door.
Press the brewing unit orange knob towards PUSH arrow direction to end position and hold at the recessed grips of the brewing unit to remove it from the machine.
Clean brewing unit thoroughly under the water jet.

NOTE – Do not use any soap or cleaning agents! Do not put the brewing unit in the dishwasher in the dishwasher.

Clean the inside of the machine thoroughly with a moist cloth.
Leave the brewing unit and the inside of the machine to dry.
Slide the brewing unit back into the machine along the guiding rails on the sides and press it until it audibly clicks into place.

TROUBLESHOOTING

Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables below carefully in order to save your time and money that may cost for calling to the service center.

DISPLAY MESSAGE

Warning icons	Solution
	The “error icon” light is ﬂashing in red and the drink icon light is on. Please do not brew drinks and contact the customer service center.

Troubleshooting table
This chapter summarizes the most common problems you could encounter with the coffee machine.

Problem	Possible causes	Solution
The water tank icon light remains ﬂashing despite the water level being above minimum volume.	Float is stuck in the water tank.	Remove the water tank and clean thoroughly.
	Air in the water ﬁlter.	Rinse and soak the water ﬁlter according to the instructions in chapter ‘Activate the water ﬁlter’.
The appliance does not turn on.	It is not plugged in.	Plug into the power outlet and push the power button.
The ‘coffee grounds container full’ icon light remains ﬂashing despite the container being empty.	The container was emptied while the machine was off.	Always empty the coffee grounds container while the machine is switched on. Remove the coffee grounds container, wait at least 5 seconds and re-insert the container.
The coffee grounds container is full and the ‘coffee grounds container full’ icon light did not go on.	You removed the drip tray over 5 seconds and without emptying the coffee grounds container.	Empty the coffee grounds container when you remove the drip tray even if it contains only a few coffee pucks. The coffee grounds counter will be reset to zero, re-starting to correctly count the coffee pucks.
The ‘coffee grounds container full’ icon light goes on even through the container is not full.	The machine did not reset the coffee grounds counter the last time you emptied the coffee grounds container.	Always wait 5 seconds when you take out the drip tray and place back the coffee grounds container. In this way the coffee grounds counter will be reset to zero.
Coffee does not come out of one or both spouts.	The beverage outlet is blocked.	Clean the coffee spouts with sponge or toothpick.

Problem	Possible causes	Solution
Drinks cannot be dispensed or coffee comes out slowly even in dripping.	The beverage outlet or one of the 4 connections are blocked.	See the chapter ‘Milk system cleaning manually’, clean and rinse the beverage outlet and the connections thoroughly.
	The coffee is ground too ﬁnely.	Use more coarsely ground coffee, or to access the grind size adjusting knob to get coarser coffee ground .The effect is visible only after delivering 3 coffees. See the chapter “Extraction guidance” instructions
	The brewing unit is dirty.	Remove the brewing unit and rinse it.
	The water ﬁlter is not prepared properly for installation.	Remove the water ﬁlter and try to brew a coffee again. If this works, make sure that you have prepared the ﬁlter properly before you place it back. See chapter ‘Activate the water ﬁlter’ for instruction.
	The machine circuit is blocked by limescale.	Descale the appliance according to the instruction, see the chapter ‘Descaling programme’. Always descale the machine when the descaling light starts to ﬂash.
The drinks runs out and spraying at the entire outlet during dispensing.	The lower part of beverage outlet is missing or not properly assembled.	Attach the lower part, see the chapter ‘Milk system cleaning manually’ for instruction.
Strongly ﬂuctuating coffee or milk froth quality (e.g. ﬂuctuation in beverage quantity)	Build-up of limescale in the appliance.	Descale the appliance according to the instruction, see the chapter ‘Descaling programme’.

Problem	Possible causes	Solution
Insufﬁcient milk froth, none at all or the milk system is not taking in any milk.	Build-up of limescale in the appliance.	Descale the appliance according to the instruction, see the chapter ‘Descaling programme’.
	The beverage outlet or one of the 4 connections are blocked.	See the chapter ‘Milk system cleaning manually’, clean and rinse the beverage outlet and the connections thoroughly.
	The type of milk is not suitable for frothing.	Different types of milk result in different amounts of froth and different froth qualities. Do not use milk that has already been boiled. We suggest: use cold milk with a fat content of at least 1.5%.
	The beverage outlet or the milk tube is not correctly assembled.	See the chapter ‘Milk system cleaning manually’, moisten the individual parts and put them together.
	The milk suction pipe is blocked.	Clean the milk tube.
Gound coffee sticks in the coffee funnel.	Pre-ground coffee chute is damp.	Remove the pre-ground coffee chute, clean and dry thoroughly.
Gound coffee sticks in the coffee funnel.	Ground coffee sticks together and cannot drop out.	Do not press the ground coffee ﬁrmly into the spoon.
The coffee grounds are not compact and are too wet.	The grinding setting is too ﬁne or too coarse, or not enough ground coffee has been used.	Adjust the grinding unit to a coarser or ﬁner setting, or use a full spoon of ground coffee.
The coffee grounds are loose and watery and in small amount of coffee powder.	Foreign objects got into the grinder.	If every cup of coffee with same loose and watery coffee grounds, and it tastes too weak, please contact the customer service center.

Problem	Possible causes	Solution
The coffee is weak or has no ‘crema’.	The coffee bean is unsuitable.	Use coffee beans for espresso machines. Suggest: a type of coffee with a higher proportion of Robusta beans.
	Coffee beans not fresh.	The coffee pack has been opened for too long and has lost its taste.
	The coffee is ground too coarsely.	See the chapter “Extraction guidance” instructions, to adjust the grinding unit to a ﬁner setting.
	Coffee strength selected is too weak.	Raise the strength of the coffee, see the chapter ‘Personalizing drinks’.
The coffee is not hot enough.	The temperature is set too low.	See the chapter “Extraction guidance” instructions, to adjust the grinding unit to a ﬁner setting.
	A cold cup reduces the temperature of the drink.	Preheat the cups by rinsing with hot water.
	Adding milk reduces the temperature of the drink.	Regardless of whether you add hot or cold milk, adding milk always reduces the temperature of the coffee. Preheat the cups by rinsing with hot water.
The water ﬁlter does not stay in position in the water tank.	Another water ﬁlter is trying to be installed instead of the correct water ﬁlter.	Only the water ﬁlter offered by the distributor ﬁts the appliance.
	The rubber ring on the water ﬁlter is not in place.	Place back the rubber ring on the water ﬁlter.

Problem	Possible causes	Solution
Brewing unit service door cannot be properly closed.	Brewing unit is not placed in position.	Remove the brewing unit and make sure it is inserted correctly. See chapter ‘Cleaning the brewing unit’ for instruction.
Brewing unit service door cannot be properly closed.	There is excess ground coffee around the brewing unit area.	Remove the brewing unit and clean the around ground coffee. See chapter ‘Cleaning the brewing unit’ for instruction.
Grinding level adjustment is stiff.	Too many beans in the grinding unit.	Dispensing a drink from coffee beans. Only make any subsequent changes to the grinding level in small steps.
The appliance seems to be leaking.	The drip tray is too full and has overﬂowed which makes it look like the appliance is leaking.	Empty the drip tray daily or as soon as the red “drip tray full’ indicator pops up through.
	The water tank is not fully inserted and air is drawn into the appliance.	Make sure the water tank is in the correct position: remove it and insert it again pushing it as far as possible.
	The appliance is not placed on a horizontal surface.	Place the machine on a horizontal surface so that the drip tray does not overﬂow and the red “drip tray full” indicator works properly.
The appliance suddenly goes back to beverage selection mode.	Appliance is too hot.	Switch off appliance for 30 minutes.
The lights in the drink icons suddenly light up and go out slowly one by one during beverage brewing.	You removed the drip tray or water tank during beverage brewing.	It’s the normal self-reset process for the appliance, you can brew beverage after the appliance goes back to beverage selection mode (When all lights in the drink icons light up continuously, the machine is ready to use).

WARRANTY

FOR TWO YEARS from the date of sale this product is warranted against defects in material or workmanship.
WITH PROOF OF SALE a defective product will be repaired or replaced free of charge.
The Kenmore brand is used under license. Direct all claims for warranty service to Koolatron Customer Assistance, call 1-800-265-8456 or email service@koolatron.com
This warranty covers manufacturer’s defects including electrical and mechanical defects provided the appliance is correctly assembled, operated and maintained according to the supplied instructions. It does not cover damage caused by accident, misuse or abuse including overheating, unauthorized repairs or alterations, or use with a voltage converter or aftermarket accessories, and it does not apply to scratches, stains, discoloration or other surface damage that does not impair the product function. This warranty is void if the appliance is ever used for purposes other than private household use.

Documents / Resources

CREATE Super Automatic Coffee Machine [pdf] Instruction Manual
Super Automatic Coffee Machine, Automatic Coffee Machine, Coffee Machine

References

User Manual