Microsoft Teams Rooms with Cisco Devices
How to perform a factory reset on your Cisco Device
When transitioning existing Cisco Devices deployed in the Cisco Rooms experience to the Microsoft Teams Rooms experience a factory reset is recommended
Before you begin
- If you’ve already registered on the Microsoft Teams admin center a factory rest is recommended.
This is required for several reasons:- Clear configurations for Meeting team room setup
- Compatibility assurance
- Optimal performance
- Issue/error resolution
- Security enhancement
- Ensure you’ve read the requirements article. If you are unable to sign in on your Room Navigator, check your device settings in Intune, before signing in again.
- Read this article for more information on Microsoft authentication and Intune.
Factory reset steps
- To open the settings menu:
Board, desk series:
Swipe from the right side of the screen or tap the button to open the control panel. Then tap ‘ Device info’.
Room series:
Tap the button on the upper right corner of your touch controller’s home screen, to open the control panel. Then tap ‘Device settings’.
- From the device info menu select ‘Factory reset’.
- Within your device info menu, a ‘lock symbol’ indicates restricted access, typically requiring administrator authorization via Control Hub.
- If the ‘Factory reset’ option appears locked, simply contact the administrator to unlock it or if you have administrator access you can unlock the settings.
- Enter your admin ‘Username’ and ‘Password’.
- ‘Are you sure you want to reset this device?’ will appear on your screen.
- Tap ‘Reset’.
- Your device will factory restart, returning to default settings.
- If you don’t have a ‘lock symbol’ next to ‘Factory reset’ tap the option and your device will factory restart.
Product Information
Specifications
- Product Name: Microsoft Teams Rooms with Cisco Devices
- Manufacturer: Cisco
- Functionality: Factory reset for transitioning from Cisco Rooms to Microsoft Teams Rooms
Frequently Asked Questions (FAQ)
Q: Why is a factory reset recommended when transitioning Cisco Devices to Microsoft Teams Rooms?
A: A factory reset ensures that the device is cleared of previous configurations and settings, allowing for a seamless transition to the new environment.
Q: What should I do if I encounter issues with unlocking the ‘Factory reset’ option?
A: If the option is locked, contact your administrator for assistance in unlocking it or use your administrator credentials to access the settings.
Documents / Resources
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CISCO Microsoft Teams Rooms with Cisco Devices [pdf] User Guide Microsoft Teams Rooms with Cisco Devices, Teams Rooms with Cisco Devices, Rooms with Cisco Devices, Cisco Devices, Devices |
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CISCO Microsoft Teams Rooms with Cisco Devices [pdf] User Guide Microsoft Teams Rooms with Cisco Devices, Microsoft Teams Rooms with Cisco Devices, Teams Rooms with Cisco Devices, with Cisco Devices, Cisco Devices, Devices |
