CHUWI SurPad Android Tablet User Manual

Surpad

User Manual

Made in China

CHUWI logo

Introduction

Dear users, Thank you for choosing CHUWI. This is a product elaborately developed by CHUWI for freely surfing on the internet, Please read this user manual carefully before using the machine, so as to correctly use the function of the machine!

Disclaimer:
  1. Please make sure to use the original power brick for charging. For problems or faults caused by any third-party adapter, the company does not undertake responsibility.
  2. Users can use the music video, pictures and software which provide by third part but we don’t take any responsibility for the copyright issue or software fault.
  3. If the product fails, we will strictly comply with the warranty terms, but in the process of use may cause property losses or economic losses, we will not be responsible.
  4. The device comes with factory – built software that can be used after actual testing. However, if you delete or do not delete yourself while looking for compatibility or other issues, there will be no impact on the machine. Please note that it is not a product quality problem.
  5. The company reserves the right to improve the product, product specifications and design are subject to change without prior notice! Please refer to the real product.
(1) The attentions
  • Computers are precision electronic instruments, please do not disassemble by yourself.
  • Avoid throwing collision.
  • Avoid using device in high temperature, low temperature, humidity, dust, strong magnetic field and long time exposure to sunlight.
  • Wipe gently the device by wrung-out wet cotton cloth, Avoid contact with other chemicals.
  • This device can’t survive drip and splash water, and can’t place it beside such as a full glass of liquid.
  • Please use appropriate volume to avoid damaging your hearing.
  • Please use original battery, charger and other accessories. The use of any other type of accessories will violate the warranty and may cause the equipment to malfunction.
  • Do not disconnect the device during formatting or ongoing uploads and downloads, or you may cause application errors.
  • Dispose of waste machinery and accessories in accordance with local environmental regulations.
  • If you have any questions during the use of the equipment, please contact your local distributor or contact our customer service center directly.
  • The company reserves the right to improve the product, product specifications and design are subject to change without prior notice! Please refer to the real product.
(2) Instruction

CHUWI SurPad Android Tablet A0
The way to turn on the tablet is to press the button, please press the power button to turn on it. Please click “power off” in the OS to turn off the tablet. Pressing the power button for several seconds by force to turn off the tablet can be used in special circumstances. What customers need to pay attention to is that frequent power-off by force may cause system files missing or crash of the tablet.

(3) The solution of common problem
  1. Tablet can’t boot
    a. Check if the battery is fully charged.
    b. Check the power adapter before starting the machine again.
    c. If it is still unable to boot after charging, please contact with our distributors.
  2. WIFI can’t work
    a. Please confirm whether there is a WIFI hotspot.
    b. Make sure that the tablet is connected to the WIFI (enter the settings to check).
    c. Please confirm the WIFI signal strength and link permission.
(4) Technical specification
Brand  CHUWI 
Model  Surpad 
System  Android 10.0 
CPU Brand  MT6771V Octa-Core 
Screen size  10.1″ 
Screen scale  16:10 
Resolution  1920X1200 
Network Connection  WIFI (2.4G/5G 802.11 a/b/g/n/ac) , Dual Micro SIM Card 
Network band  GSM:B2/B3/B5/B8 WCDMA:B1/B2/B4/B5/B8
LTE:B1/B2/B3/B4/B5/B7/B8/817/B20/B38/39/40/B41) 
Hot function  OTG, GPS, Bluetooth 5.0 
Sensor  Gravity sensor, Vibration motor 
Expansion slot  128GB Micro SD card (TF) 
Other interface  3.5mm headphone jack, TFcard interface, Type-C (Power interface) 
Camera  Preposition: 8.0 MP, Postposition: 8.0 MP 
Battery capacity  8000mAh 
Charger  Input: AC100-240V, 50-60Hz Output: 5V=2A 
Size  243.8mmX162.5mmX9.2mm 
Play format  Voice format: OGG, ACC, M4A, FLAC, AMR etc 

Video format: AVI, MKV, MP4, M4V, WEBM, 3GP, MPEG4 etc 

CHUWI SurPad Android Tablet certi

CHUWI INNOVATION TECHNOLOGY (SHENZHEN) CO., LTD.
Marketing Center: F2, Building 3, Lijincheng Industrial Park,Industrial east Road, Longhua District, Shenzhen City, China
Note: Memory nominal capacity description: 1G = 1000,000,000 Bytes: Some space for storing system files, etc. Available space is less than nominal capacity.
To acquire more information, please call Chuwi’s service line: 4008-296-288 or login at www.chuwi.com.
Hotline:(+86)4008-296-288, website:WWW.CHUWI.COM

Documents / Resources

PDF thumbnailSurPad Android Tablet
User Manual · SurPad Android Tablet, SurPad, Android Tablet, Tablet

References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. Can you tell me how to boot my Surpad to bios? thx

    Dan asks Can you tell me how to boot my Surpad to bios? thx
    Manuals+ clarified question
    Question

    How do I boot the CHUWI SurPad Android tablet into BIOS?

    Answer

    The CHUWI SurPad is an Android-based tablet. Unlike Windows-based tablets or laptops, Android devices do not have a traditional BIOS. Instead, they use a Recovery Mode or Fastboot/Bootloader Mode for system-level tasks.

    To access these modes on most CHUWI Android tablets, follow these steps:

    1. Power off the tablet completely.
    2. Press and hold the Power button and the Volume Up button simultaneously.
    3. When the CHUWI logo appears, release the Power button but continue holding the Volume Up button until the recovery menu appears.
    4. If you see a "No command" screen with an Android robot, press and hold the Power button and then tap the Volume Up button once to reveal the menu.

    Note: Use the Volume buttons to navigate the menu and the Power button to select an option. If you are looking for Windows-style BIOS settings, please be aware that this device runs on the MT6771V Octa-core Android platform and does not support a standard PC BIOS.

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