Hydro4 Robotic Pool Cleaner
“
Specifications:
- Product: CHASING Hydro4 Robotic Pool Cleaner
- Version: Corded
- Manufacturer: CHASING
- Website: www.poolmatebot.com
- Manual Version: V1.0
Product Usage Instructions:
Disclaimer:
Please read the Disclaimer carefully before using CHASING
Hydro4. By using the product, you approve and accept all contents
of this disclaimer. CHASING will not assume any compensation
liability for personal injury and property loss caused by various
reasons during product use.
Precautions:
- Ensure the power supply is placed in a dry and cool place, away
from the pool edge, and above the ground. - Power supply must be grounded and connected to a circuit with a
ground fault circuit interrupter (GFCI). - Children should not use the product without parental
supervision. - Only authorized professionals should disassemble and repair the
product. - Avoid using the robot in temperatures higher than specified or
exposed to intense sunlight for long periods.
Warnings:
- The robot should only be used in pool water; no one should
enter the pool while the robot is working. - Avoid direct contact with rotating parts while the robot is in
operation. - Handle the robot by holding the handle when putting it into or
taking it out of water; do not pull up the tethering cable
directly. - Avoid using the product in pool water with liquid flocculant or
other clarifying agents to prevent filter blockage or damage.
Main Parts:
1. Filter basket
2. Handle
Calibrated Environment for Usage:
Please use the robot in a calibrated environment suitable for
pool cleaning operations.
FAQ:
Q: Can children use the CHASING Hydro4 Robotic Pool Cleaner
without supervision?
A: No, children should not use the product without parental
supervision.
Q: What should I do if the robot is triggered to power off due
to high temperatures?
A: If the robot is powered off due to high temperatures, move it
to a cooler area and allow it to cool down before use.
Q: Can I repair the CHASING Hydro4 Robotic Pool Cleaner
myself?
A: No, only authorized and trained professionals should
disassemble and repair the product to avoid warranty invalidation
and personal injury risks.
“`
CHASING Hydro4
Robotic Pool Cleaner
EN User Manual – Corded Version
www.poolmatebot.com
V1.0
Table of Contents
Disclaimer ································· 02 Precautions ································ 03 Main parts ································· 04 Robot ······································ 04 Power supply ································· 05 Tethering cable ································ 05 Connection and Operation ···················· 06 Connection and Application ························ 06 Indicator Definition ····························· 07 After Cleaning ································· 08 APP ······································· 09 Download the CHASING GO3 APP ····················· 09 Bluetooth Connection ···························· 09 Homepage ··································· 11 Manual Mode ································· 11 My ········································ 11 Remote control ································ 11 Appointment ································· 13 Routine Maintenance ························ 14 Clean the filter screen ···························· 14 Storage ····································· 15 Troubleshooting ······························· 15 Product Parameters ····························· 16 After-sales ··································· 16
Disclaimer
Please read this Disclaimer carefully before using CHASING Hydro 4. By using the product, it shall be deemed as the approval and acceptance of all contents of this disclaimer.
CHASING will not assume any compensation liability for personal injury and property loss (including direct & indirect losses) caused by the following reasons during using this product:
1. Damages due to the operation by the operator in poor physical or mental condition.
2. Personal injury and property loss caused by the subjective intention of the operator.
3. Compensation for any damage arising from accidents. 4. Failure to follow the correct guidance of this Manual to assemble or operate
the product. 5. Other damage caused by improper operation of the robot due to
self-modification or replacement with accessories or parts not manufactured by CHASING. 6. Damages caused by using products not manufactured by CHASING or imitated on the products of CHASING. 7. Compensation for damages caused by operation error or subjective judgment error of the operator. 8. Improper operation caused by natural wear, corrosion, wire aging and other problems of the robot. 9. Other losses not covered in the scope of responsibilities of CHASING.
Precautions
Main parts
EN
Warning: please read this User Manual carefully and use this product as per the Manual. The
Robot
EN
Company is not responsible for any loss or damage caused by improper use.
Warning: Due to its protection rating, the power supply should not be put into water, but
placed in a dry and cool place 3m away from the pool edge and at least 0.1m above the
ground, and protected from direct sunlight. Moreover, the power supply needs to be
reliably grounded and shall be connected to a circuit with ground fault circuit interrupter (GFCI), and the GFCI shall be tested for normal operation before use.
1
Warning: Children are not allowed to use this product without supervision by their parents.
Warning: The parts of this product can only be disassembled and repaired by authorized and trained professionals of the dealer, otherwise warranty will be invalid and personal injury may be caused.
Warning: If the robot and power supply are used at temperatures higher than the specified operating temperature or exposed to intense sunlight for a long time, their high-temperature protection will be triggered, making them powered off, or in severe cases, causing damage to the product.
The robot cannot be used in other working environments but only in the water of the pool. And no one is allowed to enter the pool while the robot is working.
Do not touch the rotating part directly with your hands while the robot is working.
2
3
4
5
6
7
When putting the robot into or taking it out of water, hold the handle and do not pull up the tethering cable directly.
Do not use this product in the pool if liquid flocculant or other clarifying agents are added in the water, because the filter of the robot may be blocked or damage.
1. Filter basket 2. Handle
Please use the robot in the following calibrated environment:
3. Indicator
Operating depth Operating temperature pH Salt Chlorine
0.5-3 m 10-35 7-7.8 Max. 5000 ppm Max. 4 ppm
4. Tethering cable connector
5. Water outlet
9
6. Drive wheel
7. Active brush
8. Water inlet
9. Driven brush
03
8 8
04
Power supply
EN
1
2 3
Connection and Operation
1 Connection and Application
EN
1. Connect the 12m tethering cable to the robot and the power supply respectively and tighten the nuts.
1. Power cord
4
2. ON/OFF button
3. Tethering cable port
4. Hanger hole
5. Power cable port
6. Heat sink
4
6
5
Tethering cable
2
1
1
1. Tethering cable port 2. 12m tethering cable
05
* The power supply should be placed at least 3 m away from the pool edge in a cool and dry place (placed on a table or hung on the wall), and kept away from direct sunlight.
2. Put the robot in the pool and turn on it after it sinks to the pool floor.
* Appropriate length of tethering cable should be placed into water to allow the robot to clean all areas of the pool. If the tethering cable in the water is not long enough, the robot may tilt its head or fail to clean all the pool. 06
3. Plug the power cord on the left side of the power supply into the socket (AC 100-240V/50-60Hz), and then the yellow light of the ON/OFF button of the power supply will always be on and the robot will reach standby state.
EN
1
2
2 Indicator Definition
Robot
Function description Self-checking Standby in water Not in water Pause cleaning Cleaning in progress Robot abnormal
Power supply
ON/OFF button Function description Standby Cleaning in progress Pause cleaning Robot abnormal Firmware updates Reset successfully
07
Display on Hydro4 Body White light flowing Yellow light flowing Orange light flowing Green light steady on Green light flowing Refer to the”Error Details”
Display on Hydro4 Power supply Yellow light steady on Green light steady on Green light breathing Flash in red White light breathing Blue light flashing three times
Error Details
Error description Robot not in water Abnormal operating voltage Accelerometer failed Angular accelerometer failed Drive motor blocked
Left pump motor blocked
Right pump motor blocked
All pump motors blocked Abnormal robot communication
Display on Hydro4 Body Orange light flowing
EN
Red light steady on Red light steady on Red light steady on Blue light steady on Red light steady on the right, while purple light steady on the left Red light steady on the left, while purple light steady on the right Purple light steady on No light display
3 After Cleaning
1. The robot can stop at the lane line of the pool through the”Pick-up”function of the APP.
Temperature
Connected already
Pick-up
2. Hold the robot’s handle and pull it out of water, and hang it on the water for 10-20 seconds to drain the water inside.
* Do not pull the tethering cable directly on the water surface to avoid breakage and damage.
08
APP
EN 1 Download the CHASING GO3 APP
CHASING GO3 APP: (Applicable to iOS 11.0/Android 7.0 and above) Scan the QR code or visit iOS App Store/Google Play/CHASING’S website to download.
2 Bluetooth Connection
1. Click”CHASING Hydro 4″on the”Device Selection”page.
Device Selection
Please select a device you are using
09
2. Click”Go to connect”.
EN
Not connected Get to connect
HHoommeepage Schedule/DelaByy hand Manual
My Me
3. When finding a new device, click on it to connect, and then enter the”Home” page after successful connection.
Looking for Hydro 4
Scanning for nearby Hydro 4 Connect the Hydro 4 to the power supply and turn
on the power switch.
Find new device Connection
10
3 Home
4 Manual Mode 5 My
EN
Standard Mode (2 hours)
Cleaning Mode Selection
Start Cleaning
Temperature
Connected already
Not Logged In Get to Log In
Shopping Mall Video Teaching Historical Record Firmware updates Help & Feedback Settings About
Pick-up
HHoommeepage Schedule/DelaByy hand Manual
My Me
HHoommeepage Schedule/DelBayy hand Manual
My Me
HHoommeepage Schedule/DelBay hand Manual
My Me
2. In the “Cloud Service” interface, follow the prompts to connect the robot to the network, and then apply the remote control function.
Cloud service
Cloud service
EN
Name
Country | City Edit Profile
Shopping Mall Cloud service Manage bound device Video Teaching Historical Record Firmware updates Help & Feedback Settings About
HHoommeepage Schedule/DelaByy hand Manual
My Me
Hydro 4 state can be viewed and controlled remotely via cloud services. Please bring the phone close to Hydro 4.
Configurations Skip and use directly
Select Wi-Fi
Connect the Hydro 4 to WiFi and apply the cloud services Only support 2.4Ghz WiFi
Enter a device nickname Select Wi-Fi Please enter the password
Continue
6 Remote Control
1. It is required to log in to your CHASING account before enabling”Remote Control”.
Not Logged In
Get to Log In
Cloud service
Internet Access Configuration
Poolmate
Cloud service
Internet Access Configuration
Bring the phone close to Hydro 4
Connect the device to network successfully
Complete3
11
12
3. You can unbind the devices and add new devices in the”Manage Devices”.
Routine Maintenance
EN
Cloud service
Clean the filter screen EN
Manage bound device
* If you cannot unbind the device, please contact the CHASING after-sales service department to deal with the problem.
7 Appointment
When the cleaner is in a holding state and is placed in the swimming pool, Create Appoint Cleaning can be performed to complete unattended operation.
2 1
Enter Create Timing interface
9:41
Create Appoint Cleaning Plan
Enter Create Delay interface
Complete Appointed Cleaning Plan
4 3
* To ensure the cleaning performance of the robot, it is recommended to replace the filter screen at least every three months during use.
13
14
Storage
If the robot is not used for a long time, please follow the following steps: 1. Clean the filter basket thoroughly and place it inside the robot;
EN 2. Make sure there is no water left in the robot;
3. Store indoors in a cool and dry place at 5-45.
Troubleshooting
Fault Description
The tethering cable is knotted
The robot is not started
The robot moves but fails to clean the pool effectively
The robot can’t climb walls
The robot only cleans a portion of the pool
Possible causes
The tethering cable is not spread in order
There are obstacles in the pool
The robot runs for a long time
There is no voltage from wall outlet
The power cord is not plugged in properly The cable is not connected between the power supply and the robot
The robot is not put in water
The track is stuck by foreign object
The robot or power supply is electrically damaged
The filter basket is blocked
The impeller is blocked by foreign object
The filter basket is blocked
The impeller is blocked by foreign object The temperature or pH value is inappropriate
There is algae on walls
The power supply is placed improperly
The tethering cable is not long enough
The filter basket is blocked
There are obstacles in the pool
Troubleshooting Method Unplug the power cord of the power supply and reorganize the tethering cable
Remove obstacles
Manually organize the tethering cable
Check the wall outlet for voltage
Plug in the power cord
Check whether the cable is connected properly
Put the robot into water Check if the track is stuck and remove foreign object Check the error code and contact the after-sales dealer Clean the filter basket Check whether the impeller is blocked and remove foreign object Clean the filter basket Check whether the impeller is blocked and remove foreign object Use the robot in a pool with the required temperature and pH Check the chemical level in the water and scrub the walls Position the power supply properly so that it can reach all areas of the pool Unplug the power cord of the power supply and reorganize the tethering cable Clean the filter basket Remove obstacles
15
Product Parameters
Robot size Robot weight Power supply size Power supply weight Cable length
Rated input voltage
Input Power Operating depth Recommended maximum pool size Cleaning zone Filtering flow Filter accuracy Moving speed Active brush APP Water temperature display Remote control
398 * 405 * 253 mm
EN
6.5 kg
290 * 170 * 103 mm
1.5 kg
15 m
AC 100-120V/200-240V, 50-60Hz (The actual
applicable voltage can be found on the product label.)
150W max
0.5-3 m
12 m
Floor, wall, lane line
Up to 320 L/min
180 m
12 m/min
Support
Support
Support
Support
After-sales
1. For any questions or technical problems, please contact us by the Email of CHASING After-Sales Department or contact the E-chat official customer service staff. After-sales Email: support01@poolmatebot.com–Europe support02@poolmatebot.com-Asia & Oceania support03@poolmatebot.com–North and South Americas & Africa
2. You can check the teaching video in the App menu, official website support and WeChat official account for a better use experience.
This Manual is subject to updating without prior notice. The latest version is available on CHASING official website: https://www.poolmatebot.com
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Documents / Resources
 |
CHASING Hydro4 Robotic Pool Cleaner [pdf] User Manual Hydro4, Hydro4 Robotic Pool Cleaner, Hydro4, Robotic Pool Cleaner, Cleaner |