CyberPower Standby UPS Series
User Manual
Models: SE450G1 / SX650U / SX950U
Product Registration
Thank you for purchasing a CyberPower product. This UPS is designed to provide unsurpassed power protection, operation, and performance. Register your product at www.CyberPowerSystems.com/registration to certify your warranty, confirm ownership, and receive free technical support.
Important Safety Warnings
SAVE THESE INSTRUCTIONS. This manual contains important safety instructions. Read and follow all instructions carefully during installation and operation.
- CAUTION! To prevent fire or electric shock, install in a temperature and humidity controlled indoor area free of conductive contaminants.
- CAUTION! To reduce electric shock risk, do not remove the cover; there are no user-serviceable parts inside.
- CAUTION! Live parts inside can be energized by the battery even when AC input power is disconnected.
- CAUTION! The UPS must be connected to an AC power outlet with fuse or circuit breaker protection and must be grounded. Turn off and unplug the unit to de-energize it.
- CAUTION! To avoid electric shock, turn off and unplug the UPS before installing computer components.
- CAUTION! Connect only to a circuit provided with 20 amperes maximum branch circuit over current protection (National Electric Code, ANSI/NFPA 70).
- CAUTION! Not for use in a computer room as defined by ANSI/NFPA 75.
- CAUTION! Do not dispose of batteries in fire; they may explode.
- CAUTION! Do not open or mutilate batteries; released electrolyte is harmful and may be toxic.
- DO NOT USE FOR MEDICAL OR LIFE SUPPORT EQUIPMENT! CyberPower Systems does not sell products for life support or medical applications.
- DO NOT USE WITH OR NEAR AQUARIUMS! Condensation can cause the unit to short out.
- DO NOT USE THE UPS ON ANY TRANSPORTATION! Shock, vibration, and damp environments can cause the unit to short out.
Installing Your UPS System
Unpacking
Inspect the UPS upon receipt. The box should contain:
- UPS unit
- User's manual
- USB device cable (except for SE450G1)
Determine Power Requirements
- Ensure connected equipment does not exceed the UPS unit's rated capacity: 450VA/260W (SE450G1), 650VA/360W (SX650U), 950VA/510W (SX950U). Exceeding capacity may cause shutdown or circuit breaker trip.
- For optimal performance, keep the load below 80% of the unit's rated capacity.
Hardware Installation Guide
- Charge the battery for at least 8 hours upon receipt for maximum capacity. The UPS charges automatically when plugged into an AC outlet, whether on or off.
- With the UPS off and unplugged, connect equipment requiring battery backup to the "Battery and Surge Protected Outlets". Connect other peripherals (printers, scanners, speakers) to the "Full-Time Surge Protection Outlets". DO NOT plug high-draw devices like laser printers, paper shredders, copiers, space heaters, vacuums, or sump pumps into the "Battery and Surge Protected Outlets" as they can overload and damage the unit.
- Plug the UPS into a 2-pole, 3-wire grounded receptacle. Ensure the wall outlet is protected by a fuse or circuit breaker and does not service equipment with large electrical demands (e.g., air conditioners, refrigerators). The warranty prohibits extension cords, outlet strips, and surge strips. (Illustration shows a plug connecting to a wall outlet, with the UPS unit connected to the outlet and then to the equipment.)
- Press the power switch to turn the unit on. The green Power On indicator will illuminate, and the unit will beep twice.
- If an overload is detected, an alarm will sound (one long beep). Turn the UPS off, unplug equipment from battery outlets, reset the circuit breaker, and turn the UPS back on.
- To maintain optimal battery charge, keep the UPS plugged into an AC outlet at all times.
- For extended storage, cover the UPS and store with the battery fully charged. Recharge the battery every three months.
- Ensure the wall outlet and UPS are located for easy access to attached equipment.
- Lay the UPS horizontally or use keyhole mounting slots to affix it to the wall. DO NOT stand the UPS vertically.
Basic Operation
-
Power On Switch
- To turn ON: Press and hold the power button for approximately 2 seconds until a constant tone (1 second) is heard, then release after a short beep.
- To turn OFF: Press and hold the power button for approximately 2 seconds until a constant tone (1 second) is heard, then release after two short beeps.
- Default is Alarm ON.
- To turn Alarm OFF: Quickly press the power button twice (two short beeps).
- To turn Alarm ON: Quickly press the power button twice (one short beep).
- Power On Indicator (green): This LED is illuminated when utility power is normal and the UPS outlets are providing power, free of surges and spikes.
- Battery and Surge Protected Outlets: These outlets provide temporary uninterrupted operation during a power failure. DO NOT plug high-draw devices (laser printers, paper shredders, copiers, space heaters, vacuums, sump pumps) into these outlets, as their power demands can overload and damage the unit.
- Full-Time Surge Protection Outlets: These outlets provide surge suppression only.
- Circuit Breaker: Located on the side of the UPS, it provides overload and fault protection.
- USB Port to PC (except for SE450G1): Allows connection and communication between the UPS and a computer for status monitoring via PowerPanel® Personal software.
- USB Charging ports (except for SE450G1): Provide 5V 2.1A power output for charging devices.
- Widely-Spaced Outlets: Four outlets designed to accommodate AC power adapters without overlapping adjacent outlets.
System Function Block Diagram
The System Function Block Diagram illustrates the UPS operation. Input power first passes through an EMI Filter and then a Surge Suppressor before reaching the Output. In Normal Mode, power flows directly. In Battery Mode, power is routed through a Charger AC/DC to a Battery, which then powers an Inverter to provide output.
Troubleshooting
Problem | Possible Cause | Solution |
---|---|---|
Full-time surge protection outlets stop providing power to equipment. Circuit breaker button is projecting from the side of the unit. | Circuit breaker has been tripped due to an overload. | Turn the UPS off and unplug at least one piece of equipment. Reset the circuit breaker by depressing the button, and then turn the UPS on. |
The UPS does not perform expected runtime. | Battery not fully charged. | Recharge the battery by leaving the UPS plugged in. |
Battery is worn out. | Contact CyberPower Systems about replacement batteries at: cyberpowersystems.com/support. | |
The UPS will not turn on. | The on/off switch is designed to prevent damage from rapidly turning it off and on. | Turn the UPS off. Wait 10 seconds and then turn the UPS on. |
The unit is not connected to an AC outlet. | The unit must be connected to a 120V 60Hz outlet. | |
The battery is worn out. | Contact CyberPower Systems about replacement batteries at: cyberpowersystems.com/support. | |
Mechanical problem. | Contact CyberPower Systems at: cyberpowersystems.com/support. | |
The frequency is beyond 47-63Hz | Turn the UPS off. Make sure the frequency range is within 47-63Hz. Or you can turn on with battery mode. | |
PowerPanel® Personal is inactive (all icons are gray). *except for SE450G1 | The USB cable is not connected. | Connect the USB cable to the UPS unit and an open USB port on the back of the computer. |
The USB cable is connected to a bad USB port. | Check for a different USB port and plug the cable in. | |
The unit is not providing battery power. | Shutdown your computer and turn the UPS off. Wait 10 seconds and turn the UPS back on. This should reset the unit. |
Additional troubleshooting information can be found at "Support" at www.CyberPowerSystems.com.
Definitions for LED Indicators & Audible Alarms
POWER | ALARM | CONDITION |
---|---|---|
On | Off | Normal |
On* | Beep twice every 30 seconds | Utility Failure - Battery Mode: The UPS is providing power to battery power-supplied outlets from its battery. |
On* | Rapid beeping every 1/2 second | Utility Failure - Low Battery: The UPS is providing battery power. Rapid beeping indicates the unit will run out of power soon. |
Off | Constant tone | Overload: Occurs when connected equipment exceeds the rating of battery outlets of the UPS. Turn the UPS off, unplug at least one piece of equipment from battery outlets, reset the circuit breaker, and turn the unit on. |
On | Constant tone | Utility Failure – The frequency is beyond 47-63Hz. The UPS will not turn on in line mode. |
* LED will flash when UPS alarm is beeping.
Technical Specifications
Model | SE450G1 | SX650U | SX950U |
---|---|---|---|
Capacity | 450VA / 260W | 650VA / 360W | 950VA / 510W |
Nominal Input Voltage | 120 Vac | ||
Input Frequency | 50/60 Hz ± 3 Hz | ||
On-Battery Output Voltage | 120Vac ± 5% | ||
On-Battery Output Frequency | 50Hz/60Hz ± 1% (auto-sensing) | ||
Max. Load for UPS Outlets | 450VA / 260W | 650VA / 360W | 950VA / 510W |
Max. Load for Full-Time Surge Protection outlets | 7 Amps | 12 Amps | 12 Amps |
On-Battery Output Wave Form | Simulated Sine Wave | ||
Operating Temperature | + 32°F to 104°F / 0°C to 40°C | ||
Operating Relative Humidity | 0 to 95% non-condensing | ||
Size (W x H x D) | 8.3" x 4.5" x 3.2" 210 x 115 x 81 mm |
9.8" x 5.8" x 3.2" 250 x 147 x 82 mm |
12.2" x 7" x 3.1" 310 x 178 x 80 mm |
Net Weight (lbs / kg) | 3.79 lbs / 1.72 kg | 6.48 lbs / 2.94 kg | 8.70 lbs / 3.95 kg |
Typical Battery Recharge Time | 8 hours typical from total discharge | ||
Typical Battery Life | 3 to 6 years, depending on number of discharge/recharge cycles | ||
Recommended Battery | Sealed Maintenance Free Lead Acid Battery | ||
Safety Approvals | UL1778(UPS), cUL CSA C22.2 No. 107.3-05, FCC/DoC Class B |
CyberPower GreenPower UPS™ Technology
The GreenPower UPS™ features an advanced, high-efficiency charger, making it one of the most energy-efficient UPS systems in its class. Its advanced high-frequency charging system significantly improves charging efficiency and conserves energy. Manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive, the GreenPower UPS™ is an environmentally-friendly power protection solution.
Compliance Statements
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. If this equipment causes harmful interference to radio or television reception, the user is encouraged to try to correct the interference by reorienting or relocating the receiving antenna, increasing separation between equipment and receiver, or connecting the equipment to a different circuit. Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Canadian Compliance Statement
CAN ICES-3 (B)/NMB-3(B)
Limited Warranty and Connected Equipment Guarantee
For a copy of the Limited Warranty and Connected Equipment Guarantee, please visit www.CyberPowerSystems.com.
Where Can I Get More Information?
CyberPower is the warrantor. For further information, contact Cyber Power Systems (USA), Inc. at 4241 12th Ave E., STE 400, Shakopee, MN 55379; call (877) 297-6937; or submit a web ticket online at cyberpowersystems.com/support.
Cyber Power Systems (USA), Inc. encourages environmentally sound disposal and recycling of its UPS products according to local regulations.
WARNING: This product can expose you to chemicals including bisphenol A (BPA) and styrene, known to the State of California to cause reproductive harm and cancer. For more information, go to www.P65Warnings.ca.gov.
© 2021 CyberPower Systems (USA), Inc. PowerPanel® Personal is a trademark of Cyber Power Systems (USA) Inc. All rights reserved. All other trademarks are the property of their respective owners.