blurams A12S FoldVue Camera

Mga detalye:

• Brand: Mga Bluram
• Gisuportahan nga mga Platform: iOS, Android
• Pagkadugtong: Wi-Fi, Bluetooth
• Power Supply: Power Adapter
• Pagkaangay sa Wi-Fi: 2.4G WiFi

Mga Instruksyon sa Paggamit sa Produkto

Pag-download sa Blurams App
Download the Blurams App from the respective app store based on your device’s operating system.

Pag-instalar ug Koneksyon

Enabling Access for Blurams App:

1. Ablihi ang Mga Setting sa imong telepono.
2. Pagdala ngadto sa Apps (o App Management).
3. Pangitaa ug pilia ang Blurams gikan sa lista sa app.
4. Enable permissions for Bluetooth, Local Network, and Location.
5. Ikonektar ang imong telepono sa Wi-Fi.

Adding a Device via QR Code:

1. Connect the device to power and wait for the prompt or red flashing light.
2. Ensure your router is connected to the internet and on 2.4G Wi-Fi.
3. Ibutang ang device duol sa router.
4. Ablihi ang app, i-tap ang + icon, ug pilia ang Add via QR Code.
5. Enter Wi-Fi details and hold the QR code in front of the device’s camera.
6. Follow on-screen instructions to complete the connection process.

Adding a Device via Bluetooth:
Instructions for adding a device via Bluetooth are not provided in this section of the user manual.

* Usa ka pag-klik nga pag-access: Pilia lang ang gusto nga seksyon nga awtomatiko nga idirekta sa panid niini.

Pag-download sa Blurams App

Pangitaa mi
Tel: +1 (855) 917 4591
(Mon – Fri 08:00 AM – 05:00 PM Pacific Time)
Suporta sa Email: support@blurams.com

Pasiuna sa Camera

Get to know Your Camera

Pag-instalar ug Koneksyon

Enabling Access for blurams App
To ensure a smooth setup and connection, please grant the necessary permissions for the blurams app by following these steps:

1. Open “Settings” on your phone.
2. Navigate to “Apps“ (or App Management).
3. Find and select “Blurams” from the app list.
4. Enable the following permissions:
   • Bluetooth: Required for device pairing.
   • Lokal nga Network: Ensures stable communication with your Blurams device.
   • Lokasyon: Helps detect and connect to your device properly.
5. Connect the phone to Wi-Fi.

Please follow the steps below to enable access:

Alang sa iOS:

Wi-Fi 

Lokasyon

Bluetooth

Alang sa Android:

Lokasyon 

Bluetooth 

Wi-Fi 

Kung mahimo na kini nga mga pagtugot, mahimo nimong ipadayon ang pagdugang sa imong aparato sa Blurams nga hapsay.

Adding a Device via QR Code
Sa dili pa idugang ang device, palihug siguroha ang mosunod:

1. After connecting the device to power, wait for about 30 seconds to 1 minute. You should hear a voice prompt saying “Waiting for connection” or see the indicator light flashing red.
   If you don’t hear the prompt or see the red flashing light after a while,you can try pressing and holding the RESET button to reboot the device into pairing mode.
   Ang paggamit sa power adapter ug cable nga gihatag sa package girekomendar aron malikayan ang mga isyu sa power supply.
2. Ensure that your router is connected to the internet. Connect your phone to the same Wi-Fi network and open a web browser aron masusi kung ang koneksyon naglihok sa husto.
3. Some device models do not support 5G Wi-Fi. Ensure that your router’s 2.4G Wi-Fi is enabled. You can log in to your router’s control panel to enable 2.4G Wi-Fi or contact your router provider for assistance. (Most routers come with 2.4G Wi-Fi enabled by default.)
4. Ibutang ang device duol sa router.

Steps to add the device via QR code: 

1. Ikonektar ang device ngadto sa gahum.
2. Open the app, go to the device list, and tap the “+” icon to add a device.
3. Select “Add via QR Code”.
4. Wait for the device to prompt “Waiting for connection”. If no prompt is heard, press and hold the RESET button until you hear the beep.
5. Pagsulod sa Wi-Fi nga ngalan ug password.
6. Hold the QR code displayed on your phone in front of the device’s camera at a distance of 10cm to 30cm until you hear the beep.
7. After scanning the QR code, the device will start connecting. Follow the on-screen instructions to complete the process.

Adding a Device via Bluetooth 

Sa dili pa idugang ang device, palihug siguroha ang mosunod:

The app needs to access your phone’s current Wi-Fi name to verify the connection to the device’s Wi-Fi hotspot. Due to system restrictions, location permission is required. Please grant location access when prompted.

If location permission was denied, follow these steps to re-enable it:

• Alang sa iOS: Go to Settings > Blurams > Location > Select “While Using the App”
• Alang sa Android: Go to Settings > Apps > Blurams > Permissions > Turn on “Location”

Mubo nga sulat: iOS users must grant local network permission to the app to receive device signals.

Steps to add the device via Bluetooth:

1. Plug in the power cable to your device.
2. In the device list on the app, tap the “+” icon to add a new device.
3. Press and hold the RESET button on the device until the indicator light starts flashing red or you hear a beep sound—this means the device has entered pairing mode.
4. Turn on Bluetooth on your phone and select the Bluetooth signal detected by the app. The signal will appear as CAM_xxxxxxx.
   You can also scan the QR code or manually enter the device serial number to pair.
5.  Connect to Wi-Fi: After Bluetooth pairing, choose the Wi-Fi network you want the device to connect to and enter the Wi-Fi password.
   Tap “Next”, and the device will attempt to connect to Wi-Fi and the server to complete the setup.

Mubo nga sulat: 

• Bluetooth Compatibility: Only specific models support Bluetooth pairing. Please check if your device is compatible before proceeding.
• Bluetooth Signal: Make sure your phone’s Bluetooth is enabled and ready to detect the device.
• Wi-Fi Network: After Bluetooth pairing, the device still needs to connect to Wi-Fi network.

Device Offline Issues
Kon ang device mapakyas sa pagkonektar sa network o makita nga offline, susiha ang mosunod:

1. Ensure the router is connected to the internet. Test by connecting your phone to the same Wi-Fi and browsing a frequently-used website.
2. Some cameras only support 2.4G Wi-Fi. Check if your router has 2.4G Wi-Fi enabled via the router settings or by contacting your provider.
3. Ensure the correct Wi-Fi name and password are entered. If the router’s name or password has changed, re-add the device to reconnect.
4. Place the device close to the router, avoiding physical obstructions.
5. Routers have a limit on the number of connected devices. Try disconnecting some devices before reconnecting your device.

Changing the Device’s Network Connection
Kung ibalhin nimo ang aparato sa usa ka bag-ong lokasyon o usbon ang imong router, sunda kini nga mga lakang aron ma-update ang mga setting sa Wi-Fi:

• Kung ang aparato offline:
  The only way to update Wi-Fi settings is to re-add the device. You can access this option through “Troubleshooting”, and “Update Wi-Fi” in device settings,or by adding the device again.
• Kung ang aparato naa sa online:
  Go to Device Settings > Network Information > Update Wi-Fi.
  The device will scan for available networks. Select the desired Wi-Fi and enter the password to connect.

Alternatively, you can re-add the device to change the Wi-Fi settings.

Pagtangtang sa usa ka Device 

• If you need to add the device to another account or return it, please delete it from your account first. You can do this by navigating to the device settings page and selecting the “Remove Device” option.
• If the device is linked to a cloud service, deleting it will automatically unbind the cloud service from the device. However, the cloud service will still be available under your account and can be reassigned to another device.

Mga Serbisyo sa Cloud

Serbisyo sa Cloud Storage

Natapos ang Serbisyoview
Gitugotan sa serbisyo sa pagtipig sa panganod ang aparato nga luwas nga i-save ang natala nga mga video sa panganod. Nagtanyag usab kini og dugang nga mga bahin sama sa bug-os nga pagrekord sa video, paspas nga pagdula, ug pagpaambit sa video. Ang cloud storage giprotektahan sa bank-grade nga AES256 encryption ug nagsunod sa lima ka layer sa seguridad, lakip ang gipauswag nga terminal security, secure data transmission, cloud storage protection, carrier-grade data center management, ug global security certification.

By subscribing to the cloud service, you will gain access to the following features:

• Continuous video recording stored on the cloud allows you to review all historical footage bisan kanus-a, bisan asa.
• Fast playback at up to 4x speed improves the efficiency of reviewsa narekord nga mga video.
• Direct video sharing from the cloud to third-party social platforms, so you can share special moments with friends.

Cloud Service Categories
Cloud service plans are classified based on two factors:

• Gidugayon sa pagtipig
  This refers to the maximum number of days a video is stored on the cloud before being automatically deleted.
  Kay exampUg, kung mag-subscribe ka sa usa ka 7-adlaw nga plano sa pagtipig sa panganod, ang matag narekord nga video tipigan hangtod sa 7 ka adlaw sa dili pa pulihan sa bag-ong mga pag-upload.
• Subscription Validity
  This refers to how long the cloud service remains active.
  A monthly plan lasts one month, while an annual plan lasts one year.
  For instance, if a user purchases a monthly plan on October 3rd, the service will be valid until November 2nd.
  During the subscription period, older videos exceeding the storage duration will be automatically deleted to make room for new recordings.

Differences Between Cloud Storage and SD Card Storage 

Cloud Storage	Pagtipig sa SD Card
Permanenteng pagtipig sa datos	Dili mabawi nga kadaot o pagkawala
Unlimited storage with multiple choices	Limited storage
Conveniently check the recordings on the App	/
Downloading and sharing recordings	/
Paspas nga playback sa daghang katulin	/

Purchased Cloud Service Not Activated
Kasagaran, pagkahuman sa malampuson nga pagpalit sa usa ka serbisyo sa panganod, awtomatiko kini nga magbugkos sa aparato ug ma-aktibo sa sulod sa 5 minuto.
Kung nakabayad ka alang sa serbisyo apan dili nimo makita ang narekord nga mga video sa panganod, sunda kini nga mga lakang sa pag-troubleshoot:

• Check if the cloud service is bound to your device
  Go to My Account → Manage Plans to view all active cloud service subscriptions.
  If your newly purchased plan is not bound to a device, manually bind it before use.
• Ensure cloud video recording is enabled
  Navigate to Device Settings → Storage Settings and confirm that “Cloud Video Recording” is turned on.
  If this option is disabled, the platform will not save any uploaded video files.
• Kontaka ang suporta sa kustomer
  If the issue persists after checking the above steps, provide the device’s MAC address along with a screenshot of your successful payment (PayPal, iOS, etc.) and send it to our support team. Our professional customer service representatives will assist you.

How to Purchase Cloud Service
You can purchase a cloud storage plan by selecting the “” icon below the device card on the home screen of the app. Payment options include PayPal and credit cards.

Mubo nga sulat:
Each cloud service plan applies to only one device at a time. If you have multiple devices under one account, you must purchase separate cloud service plans for each device as needed.

The Refund for Cloud Service
Since cloud storage is a virtual service, once activated, it cannot be canceled or refunded. However, if you encounter any issues while using the service, you may contact our customer support team for further assistance.
Suporta sa Email: support@blurams.com

Mga Serbisyo sa AI
Blurams currently offers six AI-powered features, which must be purchased separately for activation.

The supported features include:

• Abnormal Image Detection
• Pet Detection
• Pag-atiman sa Pamilya
• Pagsusi sa Pakete
• Family Member Management
• Pagsusi sa Salakyanan

Sa pagkakaron, ang mga serbisyo sa AI anaa lamang alang sa single-lens PTZ camera ug outdoor dome camera. Ang ubang mga modelo, sama sa dual-lens PTZ camera, dual-lens dome camera, ug 4G device, wala pa gisuportahan apan idugang sa umaabot nga mga update.

1. Abnormal Image Detection
   The system captures an image daily and analyzes it using intelligent algorithms to detect anomalies such as blurriness, color distortion, snowflakes, stripes, or obstructions.
   Mahimo nimo view daily inspection reports in Me → Image Anomaly Patrol → “Inspection Report” during the service period.
2. Pet Detection
   Kung makit-an ang dili normal nga panghitabo, analisahon sa sistema ang footage to identify pets (mainly cats and dogs).
   If a pet is detected, the system will categorize the event under the “Pets” album.
   Mubo nga sulat:
   This feature requires an active cloud storage subscription to function.
3. Family Care+
   Kung walay kalihokan sa tawo nga makit-an sulod sa gitakda nga time frame, ang sistema magpadala ug push notifications ug email alerts ngadto sa mga kaubang tiggamit.
4. Pagsusi sa Pakete
   Kung ang usa ka pakete nakit-an sa sulod sa camera view, the system will send push
   notifications to the user to prevent package theft.
5. Pagsusi sa Salakyanan
   Ang sistema nag-analisar sa footage to detect vehicles in the scene.
   This feature is particularly useful for nighttime garage monitoring, with instant push notifications for any detected activity.
6. Smart Voice Reminder
   Sa pre-set nga mga panahon, ang device maka-broadcast sa custom voice messages isip mga pahinumdom. Ang mga tiggamit mahimong magrekord sa naandan nga mga alerto sa tingog, magtakda sa frequency sa pagbalik-balik, ug mag-configure sa mga mode sa playback base sa ilang mga panginahanglan.

Mga Setting sa Hardware

Video Display is Upside Down
Kung ang video feed sa imong telepono makita nga baligtad, lagmit tungod sa pag-install sa aparato nga ang ibabaw niini nag-atubang sa ubos. Aron matul-id kini, adto sa "Settings" nga panid ug i-enable ang "Rotate Image" nga opsyon sa pag-adjust sa video orientation.

Video Display is in Black and White
The device automatically switches to night vision mode based on ambient lighting conditions. When night vision mode is activated, the infrared light turns on, causing the video feed to appear in black and white. This ensures clear visibility in low-light environments.

Aron ma-adjust kini nga setting:

Adto sa device nga "Setting" page ug ibutang ang "Night Vision" nga opsyon sa Auto o Off.

Kung ang video magpabilin nga itom ug puti bisan pa sa igo nga suga, sulayi i-restart ang aparato.

Video Quality is Not Clear
If the live video feed appears blurry or unclear, follow these steps to troubleshoot:

• Ensure you have removed the protective film from the camera lens and clean the lens to maintain clarity.
• Navigate to the device playback page and switch the video quality to HD mode.

Mubo nga sulat:
HD mode requires a higher upload speed on the device and higher download bandwidth on your phone.

No Push Notifications
If the device detects an event (such as motion or sound detection) but push notifications are not received, check the following:

• Ensure your phone is connected to the internet.
• Verify that push notifications are enabled for the app.

To enable push notifications:

• Para sa mga Android device:
  1. Open the “Settings app” on your phone.
  2. Tap “Notifications”.
  3. Select the app and turn on “Allow Notifications”.
     Mubo nga sulat:
     Settings may vary depending on your phone model. Contact your device manufacturer for details.
• Alang sa iOS device:
  1. Ablihi ang Settings app sa imong telepono.
  2. Select the app.
  3. Tap Notifications and enable Allow Notifications.

If notifications are still not received, check the app’s notification settings:

1. Turn on “Allow Notifications”.
2. Enable the specific event types you want to receive notifications for (e.g., motion detection, sound detection).
3. Verify if the “Stop notification time” is set.
4. Check if the “Notification frequency“ is set too long.

Pagtipig sa SD Card

SD Card Not Detected
If the SD card is inserted but the device does not recognize it, follow these steps:

1. Once a TF (microSD) card is inserted into the camera, the device will display storage details on the screen under normal conditions—such as the total capacity and percentage gigamit.
   The displayed capacity may appear slightly lower than the capacity marked on the card. This discrepancy is due to differences in calculation methods between the storage card and the device, as well as the space occupied by formatting and system files. Kini usa ka normal nga panghitabo ug dili makaapekto sa aktuwal nga pagpaandar sa kard.
2. If the SD card is not detected:
   • Insert the SD card into a computer to check if it can be read and written normally.
   • Power off the device before inserting the SD card.
   • Ensure the SD card is formatted to FAT32 (the device only supports FAT32 format).
   • The device supports SD cards with a capacity of 8GB to 128GB.

Dili mahimo View Playback gikan sa SD Card
Gisuportahan sa aparato ang pagrekord sa panganod ug pagrekord sa SD card. Sa kasagaran, ang timeline nagpakita sa mga pagrekord sa panganod. Kung offline ang device, ang mga recording sa SD card mahimong dili ipakita.

To switch to SD card recording mode:

Go to device Settings → Storage → Recording Mode and select one of the following options:

• No Recording – The device will not record to the SD card.
• Event Recording – The device will record only when an event occurs.
• Continuous Recording – The device will continuously record as long as an SD card is inserted, even when offline.

Mubo nga sulat:
This mode increases read/write frequency, which may shorten the SD card lifespan.

Days of SD Card Storage
The storage duration depends on video bitrate and resolution.
Kay example, with Full HD resolution (1920×1080, 1.5Mbps bitrate):

A full day of continuous recording requires approximately 15.8GB of storage. A 128GB SD card can store about 8.1 days of continuous recording.

• For HD resolution (1Mbps bitrate):
  A 128GB SD card can store approximately 12.2 days of continuous recording.
• For SD resolution (512Kbps bitrate):
  A 128GB SD card can store approximately 24.3 days of continuous recording. If event recording mode is enabled, storage duration will be extended. When the SD card is full, the oldest recordings will be automatically overwritten.

Account

Kapakyasan sa Login
Ang kapakyasan sa pag-login mahimong tungod sa lainlaing mga hinungdan. Una, susiha kung ang imong telepono adunay lig-on nga koneksyon sa internet pinaagi sa pagsulay sa pag-access sa usa ka website pinaagi sa browser.

Common login error messages and solutions:

• “The Account does not exist.”
  Ensure that the account was previously registered. If not, register a new account. Double-check that the entered account details are correct.
• “User login password error!”
  Re-enter the password and use the eye icon to check your input.
  If unsuccessful, click Forgot Password to reset your login credentials.
• “The account has been locked.”
  Multiple incorrect login attempts will temporarily lock the account for 15 minutes as a security measure. Please wait before trying again.
• “The account not activated.”
  The account has not been activated. Try registering again.

Kung magpadayon ang isyu, i-update ang app sa pinakabag-o nga bersyon, i-restart ang imong telepono, o i-install pag-usab ang app. Kung ang problema wala pa masulbad, kontaka ang suporta sa kustomer.

Nakalimot sa Password
If you forget your password, click “Forgot Password“ on the login page to reset it.

Unsaon Pag-ilis sa Password

• If you remember your password, log in and navigate to Me → Settings → Account → Change Password.
• If you forget your password, reset it via the Forgot Password option.

Mga kinahanglanon sa password:

1. Must be 6–26 characters long.
2. Must include uppercase letters, lowercase letters, and numbers.

Uban pang mga Feature

Pangunang mga Katungdanan

1. Listahan sa Device
2. Mabuhi View Panid

Mga Setting sa Device 

• Gahum sa Device
  Temporarily turn the device off (remember to turn it back on).
• Scheduled Power Off
  Set a schedule for turning the device on and off.
• Push Notification Settings:
  • Pagsusi sa Lihok
  • Pagpangita sa Tunog
  • Human Detection
  • Abnormal Image Inspection
  • Pagsusi sa Pakete
  • Pet Detection
  • Pagsusi sa Salakyanan
  • Notification Stop Schedule
  • Notification Frequency
• BluramsGuard Plan:
  • Pag-atiman sa Pamilya
  • Time-lapse Snapshot
  • Abnormal Image Inspection
  • Pagsusi sa Pakete
  • Pet Detection
  • Pagsusi sa Salakyanan
  • Mga Smart Alerto
• Pagtipig sa Video:
  • Cloud Storage
    • Cloud Storage On/Off
    • Delete Cloud Recordings
  • Pagtipig sa SD Card
    • Status sa Card
    • Kapasidad sa Card
    • Mode sa Pagrekord
    • Kalidad sa Pagrekord
    • Pag-format sa SD Card
• Video Quality & Bandwidth:
  • Adjust Bitrate
  • Ipasibo ang Resolusyon.
• I-rotate ang Imahe
  Corrects video orientation for inverted installations.
• Pagpaambit sa Device
  Allows multiple users to access the camera feed.
• Mikropono
  Disabling this removes audio from live and recorded videos.
• Takdang panahonamp Watermark
  Embeds the date/time in the video feed.
• Pagsubay sa Lihok
  Tracks detected movement within the video frame.
• Alarm nga Alerto
  Triggers an audible alarm when anomalies are detected.
• Impormasyon sa Network:
  • Ngalan sa Wi-Fi
  • Kusog sa Signal sa Wi-Fi
  • Update Wi-Fi
• Device Information (Screenshots/Pictures provided for troubleshooting):
  • Bersyon sa Firmware
  • Modelo
  • MAC Address
  • Device ID

Kanunay nga Gipangutana nga mga Pangutana

P: Unsaon nako pag-reset ang akong Blurams device?
A: You can press and hold the RESET button on the device to reboot it into pairing mode.

P: Unsa ang akong buhaton kung ang aparato dili magkonektar sa Wi-Fi?
A: Make sure your router is on 2.4G Wi-Fi, and the device is placed close to the router. Ensure proper power supply and follow the app’s instructions carefully.

Mga Dokumento / Mga Kapanguhaan

blurams A12S FoldVue Camera [pdf] Manwal sa Gumagamit A12S, A12S FoldVue Camera, FoldVue Camera, Camera

Mga pakisayran

• Manwal sa Gumagamit