YOCO provides point-of-sale (POS) hardware, portable card machines, and digital payment solutions for small and medium businesses in South Africa.
YOCO is a leading South African financial technology company that provides innovative payment solutions and business tools for small and medium-sized enterprises. They offer a comprehensive digital commerce platform that includes portable card machines like the Yoco Neo and Yoco Khumo, point-of-sale (POS) software, and business capital services. Their integrated ecosystem allows business owners to seamlessly accept in-person and online payments, manage invoices, and run loyalty programs.
On this page, you can find user manuals, setup guides, and operational policies for your YOCO devices. Whether you need help setting up your new card machine, understanding SIM card policies, troubleshooting network errors, or reviewing loyalty program terms, these resources will ensure your business operations run smoothly.
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No, Yoco devices such as card machines and POS hardware are intended for use exclusively with Yoco Payment Services.
Yoco warrants that their devices will be free from defects in materials and workmanship for 12 months from the date of delivery. This covers manufacturing and factory defects only.
Press and hold the power button for three seconds. Once it boots, existing customers can select 'Log in' and enter their credentials. New customers can select 'Sign up', scan the QR code with their phone, and download the Yoco App to complete registration.
If you suspect a manufacturing defect and are within the 12-month warranty, contact Yoco support via 087 550 9626 or support@yoco.com. Note that Yoco does not cover devices that are lost, stolen, or damaged due to negligence.