woom manufactures award-winning, ultra-lightweight ergonomic children's bicycles and balance bikes designed to make learning to ride safe, fun, and highly intuitive.
woom is a premium manufacturer of children's bicycles based in Austria, dedicated to creating high-quality, lightweight bikes that cater specifically to the anatomical needs of growing children. Founded with the mission to instill a love for cycling from an early age, woom designs innovative balance bikes, pedal bikes, and mountain bikes covering ages from 1.5 to 14 years.
The product lineup includes popular models like the woom 1 balance bike, the woom ORIGINAL series, woom NOW, and woom Explore. Every component is thoughtfully engineered—from reachable brake levers for small hands to low center-of-gravity frames that enhance stability. With a focus on safety, durability, and a lightweight build, woom ensures that children can learn to ride faster and with greater confidence.
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You can reach woom US customer support by calling +1-855-966-6872 or emailing usa@woombikes.com. For European support, contact +43 2243 23923 or email woom@woom.com.
Yes, woom offers a standard 2-year warranty on their bikes. You can extend this to a 10-year warranty for free on components like the frame, rigid fork, handlebars, stem, and cranks by registering your bike.
Standard assembly typically requires a 4 mm Allen wrench or key, and a 15 mm wrench for the pedals and certain parts. Always refer to your specific model's instruction manual for exact torque specifications (often measured in Nm).
Use a damp cloth with mild soap to clean the bike. Avoid harsh chemicals that may damage the paint or components. Always store your woom bike in a dry, indoor space to prevent rust and unneeded wear.