Westermo designs robust industrial data communications products, including switches and routers, for mission-critical systems in harsh environments.
Westermo Network Technologies AB designs and manufactures data communications products for mission-critical systems in physically demanding environments. The company provides reliable industrial networking solutions, including Ethernet switches, cellular routers, extenders, and modems.
Westermo products are widely used in social infrastructure sectors such as transport (rail and trackside), water and energy supplies, as well as in process industries like mining and petrochemicals. Known for their resilience against extreme temperatures, improved cybersecurity features, and long service life, Westermo devices ensure secure and continuous connectivity for industrial applications.
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To reset a Merlin series router to factory configuration, press and hold the reset button for 3 to 15 seconds until the LEDs flash fast, then release the button. Holding it longer (20-30 seconds) may reboot the router into recovery mode.
Firmware updates, software tools, and user guides can be found on the Westermo Product Support page on their official website.
The Merlin 3100 4G and Cat-M1 models typically draw current at 12 VDC. Refer to the specific user guide for your model's exact power input requirements and fuse recommendations (often a 1A or 2A fuse).
Yes, Westermo provides a warranty for its industrial data communication products. Detailed warranty policies and return procedures are available on the Repair and Warranty section of their website.