WaterFurnace manufactures high-efficiency geothermal and water-source heat pumps for residential and commercial heating, cooling, and hot water systems.
WaterFurnace is a premier manufacturer specializing in geothermal and water-source heat pump technology. Based in Fort Wayne, Indiana, the company designs systems that tap into the clean, renewable energy found in the earth to provide efficient heating, cooling, and hot water for homes and businesses.
Their product portfolio features a wide range of geothermal heat pumps, including the popular 7 Series and 5 Series, as well as hydronic systems and console units like the Versatec 300. WaterFurnace is also known for its smart home integration through the Symphony system, which offers real-time monitoring and control of geothermal units from practically anywhere.
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Common questions about manuals, registration, and support for this brand.
The serial number is typically located on the data plate attached to the front or side of the unit. It is required for warranty registration and service inquiries.
Symphony is a web-enabled home energy management platform by WaterFurnace that allows you to monitor and control your geothermal heat pump system remotely via a smartphone or computer.
You can register your warranty online at the official WaterFurnace warranty portal. Registration ensures your warranty start date is accurate and helps validat ownership.
Yes, R-454B is a low-GWP refrigerant used in newer WaterFurnace units. While classified as mildly flammable, it is safe when used in systems designed with appropriate sensors and mitigation strategies properly installed by qualified technicians.
Yes, WaterFurnace has a dedicated Commercial Solutions Group to assist with commercial water-source and geothermal heat pump applications and projects.