VUSION (formerly SES-imagotag) specializes in smart retail technology, including Electronic Shelf Labels (ESL), computer vision, and IoT digital shelf systems.
VUSION, part of the VusionGroup (formerly SES-imagotag), is a global leader in smart digital labels and retail IoT solutions. Their product ecosystem includes advanced Electronic Shelf Labels (ESL), EdgeSense digital shelf systems, and TopStock rail cameras equipped with computer vision technology. By connecting physical stores to the digital world, VUSION enables automated pricing, real-time stock monitoring, and enhanced in-store efficiency.
Designed for modern retail environments, VUSION devices feature ultra-low power consumption, long battery life, and seamless Bluetooth LE connectivity. Whether setting up e-ink shelf labels or maintaining top-stock tracking rails, users can find comprehensive installation guides, technical specifications, and troubleshooting manuals to ensure optimal performance of their VUSION equipment.
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Clean the e-ink labels with a damp cloth using pH-neutral household cleaners. Do not use alcohol, solvents, or abrasive cleaning products as they can damage the display and product materials.
To reset the device, locate the reset button (typically on the back) and use a small pointed object to press and hold it for 10 seconds until the device restarts.
A red flashing LED on boot indicates that the battery voltage is low. If it flashes red during operation, it means the device is in dormant mode or experiencing a bus error.
Press the button on the bottom of the display to release the locking mechanism, keep it pressed, and slide the display toward the bottom of the rail until it is fully removed.