Vivify Health Manuals & User Guides

Vivify Health provides remote patient monitoring software, mobile apps and managed health kits that help patients share vital signs with their care teams.

Browse guides for compatible blood pressure monitors, glucose meters, scales and pulse oximeters. Use Vivify setup instructions alongside the device manufacturer's manual for complete operating and safety information.

For assistance, contact your care management team. This program is not an emergency monitoring service. Vivify's official website announces that its remote patient monitoring solution will be decommissioned on August 31, 2026.

• Which manual should I use for my Vivify health kit?

  Match the manufacturer and model printed on your device to the guide listed here. Use the Vivify quick-start guide for app or tablet instructions and the manufacturer's manual for complete device operation and safety information.

• What should I do if my readings do not reach the tablet?

  Move the device closer to the tablet and follow its specific connection instructions. Several kit guides specify a distance within 10 feet. If supported, use Manual Entry to record the reading and confirm it carefully.

• How can I get help with setup or a forgotten password?

  Contact your care management team. On supported tablets, select HELP and then RESET for a forgotten password. Some app configurations also offer a Request a Call option for technical issues.

• Should I keep the health kit packaging?

  Yes. The guides instruct patients to keep the box for returning the tablet and devices at the end of the program. Follow your program's return instructions; the glucose meter guide specifically says not to return that meter.

• Can Vivify be used for emergency monitoring?

  No. The guides state that the program does not provide real-time emergency monitoring and is not for urgent care. In an emergency, call 911 or go to the nearest emergency room.

• Is Vivify's remote patient monitoring service being discontinued?

  The official website states that Vivify's remote patient monitoring solution will be decommissioned on August 31, 2026. Contact your care team for guidance about your program and equipment.