Trustpilot is a global consumer review platform offering reputation management software, widgets, and API tools for businesses to build and display customer trust.
Trustpilot is a leading independent review platform founded in 2007 to bring businesses and consumers together. Its mission is to be a universal symbol of trust, allowing consumers to share their experiences and businesses to turn consumer feedback into actionable insights. While widely known for its public review website, Trustpilot also provides a robust suite of Software-as-a-Service (SaaS) tools for companies, enabling them to automate review collection, analyze customer sentiment, and display ratings via website widgets.
Note: This category primarily hosts documentation related to Trustpilot's business tools, such as integration guides, API documentation, and widget setup instructions. Occasionally, user manuals for physical products (like appliances) may appear here if the manufacturer's documentation prominently features "Review us on Trustpilot" messaging, leading to automated categorization.
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To install a TrustBox widget, log into your Trustpilot Business account, navigate to the widget library, select your preferred design, and copy the provided HTML code into your website's header and footer sections.
You can access support through the Trustpilot Help Center at support.trustpilot.com, where you can find articles or submit a ticket for business or consumer inquiries.
Yes, Trustpilot offers a free plan that allows businesses to claim their profile and collect reviews. Advanced features, such as detailed analytics and marketing assets, are available on paid plans.