Travis Industries is America's largest privately-owned manufacturer of premium wood, pellet, and gas stoves, fireplace inserts, and outdoor gas appliances.
Travis Industries is a leading, privately-owned manufacturer of high-quality wood, pellet, and gas stoves, inserts, and fireplaces in America. Known for distinguished brands like Fireplace Xtrordinair, Lopi, and DaVinci Custom Fireplaces, Travis Industries crafts innovative heating solutions for both indoor and outdoor living spaces. Their diverse product lineup ranges from traditional masonry fireplace inserts featuring advanced NexGen-Hybrid technology to elegant outdoor decorative gas appliances like the Tempest Lantern. Committed to quality construction, rigorous safety standards, and energy efficiency, Travis Industries provides reliable warmth and captivating fire displays that enhance the ambiance of any home.
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Common questions about manuals, registration, and support for this brand.
The serial number is typically located on the label on the back of the appliance. For outdoor gas products like the Tempest Lantern, it is located on the safety label attached by a chain near the control panel.
You can register your warranty online at traviswarranty.com. Ensure you keep your original Bill of Sale safe, as you will need to provide proof of the purchase date to receive full warranty coverage.
No, the appliance is specifically designed and approved for burning cord wood only. Attempting to use other fuels will void all warranties and safety listings.
It is highly recommended to inspect and clean the chimney connector and your overall chimney at least twice a month during the heating season to prevent dangerous creosote buildup and potential fire hazards.