TrackEnsure provides electronic logging devices, driver apps and fleet management software to help trucking operators manage hours of service and daily operations.
TrackEnsure provides electronic logging devices (ELDs), driver apps and fleet management software for trucking operators.
Browse manuals for TE0101/PT30 hardware installation, Android app setup, hours-of-service records, roadside inspection transfers and malfunction reporting. Fleet manager guides also explain reviewing records and proposing log edits.
Choose the guide that matches your hardware and app version. For assistance, use Contact Support in the TrackEnsure app.
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Available guides cover TE0101 ELD hardware, the Android application, driver inspection procedures, malfunction reporting and the HOS Fleet Manager tool. Choose the guide matching your hardware and app version.
Follow the hardware installation guide to connect the device to the vehicle diagnostic port before starting the engine. Establish the Bluetooth connection inside the TrackEnsure ELD app, not through the phone or tablet's Bluetooth pairing settings.
Open Contact Support in the app's side menu. The hardware manual also lists +1 866 773 4450, extension 5 for support, and malfunction documentation lists safety.trackensure@gmail.com.
Open DOT INSPECT or DOT INS., start the inspection and select the data transfer option. Follow the prompts to choose the file format, enter the official's email address and confirm the transfer details.
The Android guide instructs team drivers to use one mobile device, with both drivers logged in. The PT30 cannot connect to two mobile devices simultaneously.
Open the M/D diagnostic screen, notify your carrier and contact support. Follow the malfunction reporting instructions applicable to your operating jurisdiction, including any requirements for backup duty-status records.
