TimeKeeping Systems specializes in guard tour and safety solutions, offering the GUARD1 platform and SuperMax devices for facility management.
TimeKeeping Systems, Inc. provides advanced guard tour, tracking, and safety solutions designed specifically for correctional facilities, security operations, and other restricted environments.
Their flagship platform, GUARD1, works alongside specialized hardware like the SuperMax series to ensure real-time monitoring, digital signature logging, and robust safety protocols for facility staff.
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You can contact technical support at 216-595-0890 (Option 2) or email support@guard1.com.
If your hardware requires an RMA, you can use the support form located at https://www.guard1.com/support/rma/.
The Panic Alarm is disabled by default. Users with the 'Guard1System' role can enable it in the server settings under System Tab > System > Mobile Device Panic Alarm Settings.
The Switch User feature allows users to transfer ownership of the client instance to another user with different or similar permissions without having to close the Guard1 Client entirely.