ThermoTec is a manufacturer of residential and commercial thermal insulation, acoustic barriers, and advanced swimming pool heating and filtration solutions.
ThermoTec specializes in providing highly efficient thermal and acoustic insulation products alongside advanced swimming pool climate control systems. Their diverse product range includes flexible acoustic barriers like NuWrap 5, high-performance reversible pool heat pumps, and variable speed pool circulation pumps equipped with inverter technology. With a strong commitment to quality and innovation, ThermoTec delivers reliable solutions for waste pipe insulation, pool water heating, and water filtration that meet strict safety and energy efficiency standards.
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Installation instructions for products like NuWrap 5 can be found in the user manuals provided on this page, detailing material measurements, overlapping, and safety precautions.
The LCD wire controller allows you to turn the unit on or off, adjust the desired temperature setpoints, and cycle through heating, cooling, and auto modes. Detailed steps and keypad functions are available in the heat pump manual.
Malfunction codes are displayed on the controller screen. Check the malfunction display table in your heat pump manual to find the specific failure cause and recommended solution. If the issue persists, contact technical support.
You can contact ThermoTec support via email at customerservice@thermotec.com.au or by calling their Australian support line at 1300 727 083.