Stripe is a technology company offering financial infrastructure, payment processing platforms, and point-of-sale terminal readers to help businesses manage revenue.
Stripe, Inc. is a leading technology company that builds economic infrastructure for the internet. Offering services to businesses of every size, from new startups to established public companies, Stripe's software allows organizations to accept payments, manage their businesses online, and expand internationally. The company provides a robust array of applications and payment platforms designed to manage revenue and prevent fraud.
In addition to their widely used online payment gateways, Stripe manufactures physical point-of-sale hardware, seamlessly integrating in-person transactions with their digital ecosystem. Popular devices include the Stripe S700, the S710 Android-based smart reader, and the Stripe Reader M2. These terminals support modern payment methodologies including EMV chip, contactless NFC, and swipe payments. A comprehensive directory of user manuals and setup instructions for Stripe terminal products can be found below to help users manage their hardware effectively.
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Press and hold the power button for 2-3 seconds to switch on the device. To access the power off menu, press and hold it for 1 second.
Ensure the device is fully charged and connected. Check the app to see if you need to swipe, insert, or tap. Verify there are no obstacles in the card slot and that the card magstripe or chip is facing correctly.
Connect the provided USB-C cable to the reader and charge it for at least two hours before initial use.
This indicates a 'tamper state' where the device's self-protection mechanism wiped its security keys. You must contact support as the device will stop operating.
For S700 or S710 models, hold the power button for 12 seconds to restart. For the M2 reader, use a paper clip to press the reset button at the bottom of the device.