SO-LOW manufactures high-performance ultra-low temperature freezers, refrigerators, and environmental stability chambers for medical, research, and industrial laboratory applications.
Founded in 1959, So-Low Environmental Equipment Company is a recognized leader in the design and manufacture of ultra-low temperature freezers and temperature control equipment for the life sciences, medical research, and industrial sectors.
Based in Cincinnati, Ohio, the company produces a wide range of reliable storage solutions capable of maintaining extreme temperatures for the preservation of biological samples, chemicals, and critical materials. Their product portfolio includes upright and chest freezers, pharmacy refrigerators, hazardous location units, and walk-in environmental chambers. Known for durability and precision, SO-LOW equipment is used globally in hospitals, universities, and research facilities to ensure the integrity of sensitive specimens.
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On most digital controllers (e.g., FDC 4000), press the 'Up' or 'Down' arrow keys to adjust the setpoint. Ensure you do not change other parameters, as this may void the warranty.
The power failure alarm indicates an interruption in electricity. If the unit is unplugged for storage or maintenance, you can disable the alarm by disconnecting the battery located in the electrical panel.
Rechargeable lead-acid batteries for the alarm system should typically be replaced every three years to ensure proper function during power outages.
Unplug the unit, open the door or lid, and allow it to air out for at least 12 hours. Wipe up excess water with a cloth. Protect the control panel from dripping water on upright units.
For parts replacement, you can email parts@so-low.com. Please have your model number and serial number available.