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SmartWise Manuals & User Guides

SmartWise is an innovative smart home brand offering Wi-Fi and Zigbee automation solutions, including relays, switches, and sensors for the eWeLink app.

Tip: include the full model number printed on your SmartWise label for the best match.

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About SmartWise

SmartWise is a prominent smart home brand that specializes in advanced, affordable automation solutions. As a sister brand to Sonoff, SmartWise devices are fully compatible with the popular eWeLink application ecosystem. Their comprehensive product range includes smart relays, touch switches, garage door openers, and environmental sensors. Utilizing Wi-Fi, Bluetooth, and Zigbee technologies, SmartWise empowers users to seamlessly automate their homes, enhancing both convenience and energy efficiency. Most devices also support voice control via Amazon Alexa and Google Home, allowing for versatile and modern home integration.

SmartWise manuals

Latest manuals from manuals+ curated for this brand.

SmartWise Smart Gate / Garage Door Controller User Manual

User Manual
Comprehensive user manual for the SmartWise smart gate and garage door controller. This guide provides detailed instructions on product overview, app installation (eWeLink), device pairing, Wi-Fi configuration, installation scenarios, step-by-step…

SmartWise support FAQ

Common questions about manuals, registration, and support for this brand.

  • What app do I need to control SmartWise devices?

    SmartWise devices use the eWeLink mobile application, which is available for both iOS and Android smartphones. They are also compatible with Google Home and Amazon Alexa for voice control.

  • How do I factory reset my SmartWise switch or relay?

    To perform a factory reset and re-enter pairing mode, press and hold the main ON/OFF button on your device for about 5 seconds until the status LED starts flashing rapidly.

  • Are SmartWise devices compatible with Sonoff products?

    Yes, SmartWise is a sister brand to Sonoff. Both brands utilize the eWeLink app ecosystem, allowing their devices to work together seamlessly in the same smart home environment.

  • Why won't my SmartWise device connect to Wi-Fi?

    SmartWise devices typically require a 2.4 GHz Wi-Fi network and will not connect to 5 GHz networks. Ensure your phone is connected to a 2.4 GHz network during setup and that the eWeLink app has location permissions enabled.