Shenzhen Sei Robotics is a leading manufacturer of smart hardware, specializing in Google-certified Android TV set-top boxes, streaming dongles, and AIoT devices.
Shenzhen Sei Robotics Co., Ltd., widely recognized as SEI Robotics, is a prominent manufacturer in the smart home and digital media industry. Established in 2009, the company specializes in producing high-quality, Google-certified hardware for the Android TV ecosystem.
As a key OEM/ODM partner for global telecommunications operators and pay-TV providers, SEI Robotics designs and manufactures a wide array of devices, including:
These products typically feature integration with Google Assistant, Chromecast, and major streaming services like Netflix and Prime Video. While often rebranded by service providers, SEI Robotics hardware is known for its reliability and compliance with stringent industry standards.
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Common questions about manuals, registration, and support for this brand.
Typically, you can enter pairing mode by pressing and holding the 'HOME' and 'BACK' buttons simultaneously for about 3 seconds until the indicator light flashes red quickly. Once flashing, release the buttons and wait for the TV or box to detect the remote.
Navigate to Settings > Device Preferences > Reset (or Storage & Reset). Select 'Factory data reset' and confirm. Note that this will erase all data and installed apps.
Ensure your remote is paired via Bluetooth, as voice commands do not work over standard IR (Infrared). Check the Bluetooth settings on your box to confirm the remote is connected.
As SEI Robotics is primarily an OEM manufacturer, support and warranty claims are usually handled by the service provider (e.g., your cable or internet company) that supplied the device to you.