Secure Controls Manuals & User Guides

Secure Controls User Manuals and Guides

Secure Controls offers a range of intelligent automation solutions designed to seamlessly integrate into smart home environments. Their product lineup primarily features Z-Wave certified devices, ensuring robust, low-latency, and secure communication for modern connected homes.

From dual-channel on/off power switches to energy-monitoring smart plugs, Secure Controls equipment is engineered for both reliability and ease of use. Operating across regional profiles such as Europe and Australia, their Z-Wave devices are designed to streamline home energy management, enhance security, and give users precise, automated control over everyday household appliances.

Find Your Manual

Below you will find a comprehensive directory of Secure Controls user manuals, setup guides, and configuration parameters. Get step-by-step instructions for adding devices to your Z-Wave network, utilizing fail-safe and repeater features, and setting up energy reporting systems.

• How do I factory reset my Secure Controls Z-Wave device?

  For most Secure Controls devices like the SSP series smart plugs, power cycle the device and press and hold the button for 11 to 15 seconds. Always check the exact reset procedure in your specific model's user manual as standard procedures can vary.

• How do I include my Secure Controls device into my Z-Wave network?

  First, put your primary Z-Wave controller into inclusion mode. Next, actuate the button on your Secure Controls device based on the manual's instruction (e.g., press and hold for 4 to 7 seconds on the SSP 302). The device's network LED will briefly flash and then change status to indicate a successful connection.

• Why is my Secure Controls smart plug not responding to network commands?

  Check that the device still has mains power and is within range of your Z-Wave controller or another mains-powered repeating node. If range is adequate, try performing an exclusion process (removing the node) followed by re-inclusion into the network.

• Do mains-powered Secure Controls switches act as Z-Wave repeaters?

  Yes, mains-powered Secure Controls devices, such as their smart plugs (SSP 301/302) and wall switches, operate as 'Always On Slaves' and simultaneously act as message repeaters, extending the meshed communication range of your overall Z-Wave network.