Secure Manuals & User Guides

Secure Meters is a global provider of energy management solutions and heating controls, widely recognized for its robust range of residential and commercial products. The brand's portfolio includes the industry-standard 'Electronic 7' series of water heating programmers, immersion heater controls, and smart programmable thermostats like the H3747.

Secure focuses on helping users optimize energy consumption through accurate measurement and control, offering devices compatible with off-peak electricity tariffs and modern smart home setups. With a strong operational presence in the UK, Europe, and Asia, Secure Meters emphasizes reliability, often backing its products with extended warranties.

• How long is the warranty on Secure E7 Quartz products?

  Secure E7 Quartz units typically come with a 7-year no-quibble warranty, ensuring long-term reliability for your water heating controls.

• What should I do if the clock on my Secure E7 timer is not rotating?

  On a new installation or after a power cut, the battery requires charging before the clock will rotate. This can take up to 15 minutes after mains power is applied.

• How long does the battery backup last on Secure controls?

  The rechargeable battery reserve on units like the E7 Quartz typically lasts for approximately 150 hours during power interruptions.

• Can Secure thermostats control multiple heating zones?

  Yes, advanced models like the H3747 Smart Programmable Thermostat can control up to 4 zones (e.g., 3 heating zones + 1 hot water) and communicate wirelessly with sensors.