Ribao Manuals & User Guides

Ribao Technology is a leading manufacturer of cash automation equipment, established in 1996 and headquartered in Suzhou, China, with subsidiaries in the United States and Europe. The company specializes in developing and producing high-quality currency handling solutions, including banknote counters, coin sorters, and counterfeit detectors. Ribao serves a wide range of industries such as retail, grocery, banking, and gaming, providing reliable hardware designed to streamline cash management and improve operational efficiency.

Known for their robust engineering, Ribao products feature advanced detection technologies like UV, MG, MT, IR, and CIS (Contact Image Sensors) to ensure accuracy and security. Their product line ranges from heavy-duty coin counters capable of processing large volumes to sophisticated mixed-value bill counters that record serial numbers. Ribao Technology is committed to innovation and customer support, offering durable solutions for businesses managing cash flow globally.

• How do I fix an 'Image Error' on my Ribao bill counter?

  An 'Image Error' is often caused by dirty sensors, misaligned bills, or an improper feed gap. Clean the CIS sensors with a brush and cloth, ensure bills are fed straight using the guider, and adjust the feed gap knob if necessary.

• How do I adjust the feed gap on the machine?

  If bills are jamming (too tight) or double-feeding (too loose), locate the thickness adjustment knob. Turn it clockwise to loosen or counter-clockwise to tighten until one bill passes smoothly but two cannot pass simultaneously.

• How do I clean the sensors on my Ribao money counter?

  Open the back cover or maintenance hatch. Use a soft brush to remove dust from the sensors and a cleaning cloth to wipe the glass surfaces of the CIS and IR sensors. Regular cleaning prevents detection errors.

• Where can I find replacement parts for Ribao coin sorters?

  Spare parts and service can be requested by contacting Ribao Technology support directly via their website or emailing service@ribaostore.com.

• Does Ribao equipment detect counterfeit bills?

  Yes, most Ribao banknote counters are equipped with multiple detection methods including UV (Ultraviolet), MG (Magnetic), MT (Magnetic Thread), IR (Infrared), and CIS (Contact Image Sensor) to identify fake currency.