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PureLink Manuals & User Guides

PureLink provides state-of-the-art audio/video distribution systems, digital matrix switchers, and connectivity solutions for professional AV applications.

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About PureLink

PureLink is a leading innovator in the professional AV and IT space, specializing in high-performance digital connectivity and signal distribution solutions. Founded in 2002, PureLink pioneered the integration of large-scale AV matrices over fiber and IP networks. Their comprehensive product lineup includes the widely recognized PureMedia, HDTools, PureStream, and TotalWire systems.

With solutions encompassing AV over IP, 4K/60 modular matrix switchers, HDMI extenders, USB hubs, and robust physical cabling, PureLink products are relied upon globally. Specifically engineered for mission-critical infrastructure, their equipment is trusted by corporate enterprises, government agencies, medical facilities, and the military for seamless, uncompromised signal integrity.

PureLink manuals

Latest manuals from manuals+ curated for this brand.

PureLink M3200 10G AVoip Network Switch User Manual

January 17, 2025
PureLink M3200 10G AVoip Network Switch Product Information Specifications Product Name: PureLink M3200 CLI Manufacturer: Intrising Network, Inc. Release Date: August 27, 2020 Product Usage Instructions System Commands Description: Display…

PureLink VL-D220 USB-C Docking Station User Guide

January 15, 2025
PureLink VL-D220 USB-C Docking Station Product Specifications Product Name: TRIPPLE SCREEN DOCK | 15-IN-1 USB-C DOCKING STATION D220 Model: VLD220 USB-C 3.2 Gen2 with 10Gbps Triple Display Support up to…

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PureLink support FAQ

Common questions about manuals, registration, and support for this brand.

  • What is the warranty period for PureLink HDTools products?

    PureLink offers a 5-year limited warranty on HDTools and PureStream branded products, covering defects in workmanship and materials under normal use.

  • How do I contact PureLink technical support?

    European customers can contact PureLink GmbH at +49 5971 800299-0 or info@purelink.de. Customers in the US can contact PureLink AV at +1 (201) 488-3232.

  • Where can I download DisplayLink drivers for my PureLink USB converter?

    You can download the latest DisplayLink drivers for devices like the PT-C-U3HD-DL from the official DisplayLink website or install them via your operating system's update service.

  • Are PureLink extenders PoC compatible?

    Many PureLink extenders, such as the PT-E-U34-D USB3 Cat Extender, support two-way 24V PoC (Power over Cable) standard for streamlined installation.

  • How do I process a warranty replacement?

    An RMA number must be authorized by an official dealer or PureLink technical support before shipping returning items. In some cases, advance replacement units are available for eligible products purchased within one year.