Prusa Research is a world-leading manufacturer of open-source 3D printers, including the award-winning Original Prusa i3 MK3S+ and MK4 models.
Prusa Research was founded by Josef Průša, a core developer of the RepRap open-source project, and has grown into one of the most respected names in the 3D printing industry. Based in Prague, Czech Republic, the company designs and manufactures the 'Original Prusa' line of 3D printers, which are renowned for their reliability, print quality, and upgradability. The product lineup includes the widely acclaimed i3 MK3S+, the advanced MK4, the compact MINI+, and the large-format XL, as well as the SL1S resin printer.
Deeply committed to the open-source philosophy, Prusa Research publishes all source codes and printed part files, fostering a massive community of makers and innovators. Beyond hardware, the company produces its own high-quality filament brand, Prusament, and develops the popular PrusaSlicer software. Prusa is also famous for its comprehensive documentation, detailed assembly guides, and 24/7 technical support, making 3D printing accessible to beginners and professionals alike.
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Assembly manuals and user guides are available at help.prusa3d.com. You can view high-resolution photos and zoom in for clarity during the build process.
Prusa Research offers 24/7 technical support via live chat on their e-shop at prusa3d.com. You can also contact them via email at support@prusa3d.com or info@prusa3d.com.
Generally, assembled printers purchased by EU consumers have a 24-month warranty, while business purchases and non-EU orders typically have a 12-month warranty. Consumables and wear-and-tear parts are excluded.
The latest drivers, PrusaSlicer software, and firmware updates for all Original Prusa printers can be downloaded from prusa3d.com/drivers/.
Most kits include a lubricant intended for maintenance. For some models like the XL, lubricant is provided for future maintenance and does not necessarily need to be applied during the initial assembly unless specified in the manual.