User Manuals, Instructions and Guides for Provider Choice products.

Provider Choice PACE Upcoming Changes User Manual

Discover the upcoming changes to the PACE (Participant and Provider Access to Care and Support) system, including the transition from SAP CRM to PACE Salesforce system and the implementation of a new portal for participants and providers. Learn about the improvements aimed at enhancing the NDIS experience, ensuring consistent decisions, focusing on participant outcomes, and reducing administrative burdens. Stay informed about the scheduled transition date and the benefits these changes bring to the NDIS community.

Provider Choice Challenging NDIA Funding Decisions for Support Coordinators User Guide

Learn how to challenge NDIA funding decisions for Support Coordinators with the Guide to Challenging NDIA Funding Decisions. Discover tips for Internal Reviews and External Reviews through the Administrative Appeals Tribunal. Understand the 'Reasonable and Necessary' criteria for successful appeals.