PICEA Manuals & User Guides

PICEA, operated by Shenzhen Picea Robotics Co., Ltd., is an innovative technology company specializing in intelligent consumer robotics. Formerly known as 3irobotix, the company develops state-of-the-art robot vacuums and high-end floor washing stations designed to make smart home cleaning effortless.

Known globally as a major original design manufacturer (ODM) for leading smart home brands, PICEA also brings its own standalone line of robotic devices to the market. Their consumer products often feature cutting-edge automation technologies, including wastewater recycling, automatic mop sterilization, laser navigation, and self-emptying dust collection base stations.

• Where can I find the user manual for my PICEA robot vacuum?

  You can find instruction manuals, owner's guides, and maintenance tips for PICEA models like the A10 and S10Ultra directly on this page.

• How do I contact PICEA customer support?

  You can contact PICEA (also known as 3i tech) customer service for troubleshooting, warranty, and support questions by emailing support-us@3itech.com.

• How do I clean the dust box on my PICEA robot vacuum?

  To clean the dust box, open the robot's top cover, press the release button, and remove the dust box. Empty the debris, gently clean it with the provided brush, and periodically rinse the filter with water. Ensure the filter is completely dry before reinstalling.