Pet Zone offers pet care products, including automatic cat litter boxes and treat-dispensing dog toys, designed to simplify daily care and encourage active play.
Pet Zone offers pet care products including the Smart Scoop Automatic Cat Litter Box and the IQ Treat Ball activity treat dispenser for dogs.
Browse manuals for setup, operation, cleaning and troubleshooting, including Smart Scoop indicator lights and IQ Treat Ball difficulty adjustments. Follow the instructions for your specific product before use.
The Smart Scoop manual directs owners to Petmate customer care for repair or replacement assistance. Keep your proof of purchase handy when contacting support.
Selected manuals from manuals+ curated for this brand.
Common questions about manuals, registration, and support for this brand.
Available guides include the Smart Scoop Automatic Cat Litter Box and the IQ Treat Ball dog treat dispenser. Choose the guide matching your product.
The supplied manual lists Petmate customer care at +1-877-738-6283 or consumerservices@petmate.com. Have your proof of purchase ready.
Use clumping cat litter and keep it below the maximum fill line. The manual warns against non-clumping clay, pine and newspaper-based litters.
Unscrew the two halves, remove the internal baffles and add treats to the bottom half. Add or remove baffles to adjust difficulty, then securely reassemble the ball according to its instructions.
Unplug the unit before cleaning or disassembly. Never get the motor unit wet. The manual allows the litter pan, rake, waste unit, waste tray and waste deflector to be washed with mild soap and water; rinse and dry before reassembly.